Drug Rehab Centers in Glendale, Arizona

When feeling my worst and sickest in a very long time I manage to get myself to Banner Thunderbird and just in time a week long stay was had. During this week I never felt less than or like dignity was compromised. The staff from the er all the way to the floor south six are amazing .the doctors knowledge and excellent bedside manner . While I hope to never be so sick to see any of these people again I'm thankful for them and the care I received ..I will be a repeat patient any time needed

I love this place, they did so much for me and helped me do the rest coming here changed my life forever, my list could go on for miles. Because of Crossroads today I love myself and I can love my children. My health in every aspect is the best it's ever been. The people here really care about you and they can completely relate. If you're in need of change, please come. If you're court mandated, please come. We're not just clients here, we're a family. Thank you guys for everything! Not saying any names cus you know who you are

The day I came to this clinic for me intake appointment just happened to be on a day where there was a company wide meeting or something going on in addition to a few other out of the norm things and it seemed at first they were going to ask me to come back another day. However, Tina, the main person working the front desk, moved a lot of stuff around and coordinated with a few other people and their schedules so that I could be seen that same day. In all honesty, I would have probably felt like they didn't care and I never would have come back if they had asked me to return another time. But, from that day forward I could tell that she really cared if I was there or not, and that really made a big difference.I had been to a similar facility a few years ago and the staff at that place (except for two of the counselors I met with) didn't seem like they cared either way, so I know the difference.My counselor, Eron, has also been instrumental in my continued attendance and interest in succeeding in the program. He is always available when I need him, and always does everything in his power too help me with what I need. He also seeks me out to check in on me.The office manager (title?) is very much so in tune with what is going on in the clinic, without cutting down the effectiveness of her staff with unnecessary micromanaging. However, when they, or one of the cllents needs something she is available, quick to act, reasonable, and helpful.The nurses are also great, and never make me feel judged for increasing. They are also quick and efficient. I am usually done at the window in 2-3 mins, but never feel rushed.Something about the system must be working because today is the first day I haven't used you know what in a very long, long, long time. Yet here I am with the energy and interest needed to write thus review. Anyone every trying to go without, knows just how big of a deal even some seemingly so small is. I am interested to see what the future will bring.The reason I didn't give it 5 stars is because the facility is a bit antiquated to the point it just seems to be at that stage where it doesn't seem clean even when it is, and because of the strange scheduling approach to seeing a provider who seems only to see people via webcam but you have to be in the office to do it, as well as some minor administrative issues that are enough to be annoying, but not on an unmanageable level. But the sum of all the parts did result in losing that last star.

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