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Terros Health – Olive Health Center -Primary Care

6153 W Olive Ave
Glendale, AZ 85302
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About Terros Health – Olive Health Center -Primary Care

Their counseling program gives you lots of options. You can meet with a counselor on your own, with your family, with your partner or in a group. The team is well versed in a variety of evidence based therapies including motivational interviewing, dialectical behavioral therapy and eye movement desensitization and reprocessing. In addition to counseling, they also offer recovery focused education, life skills training, parenting classes and medication services.

If you’re struggling with a drug or alcohol addiction, they can also provide medication assisted treatment in addition to outpatient therapy. This program allows you to recover with the support of FDA approved addiction medications that can minimize your pain, reduce your cravings and lower your relapse risk. The medications they use here include Suboxone, Vivitrol and Subutex.

If you need a higher level of care, they also operate a residential unit called Maverick House. Here, you can recover with round the clock care from a dedicated clinical team. While living on site, you’ll attend counseling, 12 Step meetings and other therapeutic activities according to your treatment plan.

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Fact checked and written by:
Courtney Myers, MS
Edited by:
Peter Lee, PhD

Latest Reviews

Eduardo Gonzalez
1 month ago on Google
1
This place is not nothing professional or like they try to give a service for the people looking for, her location refused give a service for a us citizen. Never give a respect, NEVER. Looks like just looking for just theirs own interests. Be equal and be Pro on health service is not true.
Response from the owner1 week ago
Thank you for reviewing our Olive Health Center location. We strive to provide stellar whole person care and regret when someone feels they have had an unpleasant experience. We invite you to call or email our Patient Advocate at 602-302-7796 or Patientadvocate@terroshealth.org so we can discuss your situation further.
Pepani
1 month ago on Google
5
I don't know what type of experience that everybody else may have had here at the Olive office in Glendale, but mine has been great. Staff has always been patient, polite, and professional with me. Thank you. Ms. Ewana Robertson has most definitely been an Angel in disguise for me, and I truly appreciate her professionalism. She has helped me to overcome multiple obstacles, and I have most definitely taken advantage of everything that she has taught me. So if you really want the help, then you have to be open and honest with yourself first, in order to receive the positive benefits that Terros do have to offer. And if your reading these reviews, then this just might be the place for you, but it's your call. Just walk in, talk to somebody, and check it out. Remember, it's ok to not be okay! Be safe, and have a blessed day!
Response from the owner1 week ago
Thank you for reviewing our Olive Health Center. At Terros Health, our vision is to provide Hope, Health, and Healing. We are so happy to hear about your great experience with us. Thank you!
Beatriz Pinon
2 months ago on Google
1
Bad service, don’t come here
Response from the owner1 week ago
Hi Beatriz, thank you for reviewing Olive Health Center. We strive to provide stellar whole person care and regret when someone feels they have had an unpleasant experience. We invite you to email our Patient Advocate at Patientadvocate@terroshealth.org so we can discuss your situation further.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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6.4 / 10

Accepted Insurance

Please contact to verify your specific insurance provider.

Terros Health – Olive Health Center -Primary Care works with several private insurance providers, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.

The safest way to remove addictive substances from your body is done under the care of licensed medical professionals. Known as medically assisted detox, this level of care is typically in an inpatient setting with a team of medical experts that may include doctors, nurses, and mental health clinicians. Medications like Suboxone, methadone, or Vivitrol may be administered to help alleviate withdrawal symptoms.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Drug rehab in Arizona is the process of treating individuals who are dependent on a particular addictive drug. Because addiction is complex, this treatment typically includes a variety of interventions that address the many physical and emotional issues involved.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Substance rehabs focus on helping individuals recover from substance abuse, including alcohol and drug addiction (both illegal and prescription drugs). They often include the opportunity to engage in both individual as well as group therapy.

Programs

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.

Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Also known as CBT, cognitive behavioral therapy in Arizona is one of the most common types of psychotherapy. It offers a structured method of counseling that effectively treats substance use disorder and dual diagnosis disorders.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

Individual therapy for drug and alcohol addiction includes focused attention on the unique challenges that trigger addictive behavior. During individual therapy sessions, you have a safe space in which to discuss stressors and emotional struggles. Therapy fosters trust and open communication that helps develop personalized strategies to overcome addiction.

The goal of motivational interviewing in Arizona is to enhance your confidence in your ability to make changes in your life. It encourages you to commit to change and plan for the process of making those changes that will allow you to reach your goals.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Residents of Arizona who are experiencing relationship problems may benefit from couples therapy. This form of psychotherapy helps couples express their feelings, resolve conflicts, and increase intimacy and affection.

Family therapy involves sessions where members of the family discuss how addiction has affected them individually and collectively. Therapists can guide families in developing coping strategies that help support their loved one's recovery while also focusing on their own emotional health.

Developing life skills is an important piece of addiction recovery treatment. These skills help you succeed in day to day tasks and live a healthy, independent life. They include communication, critical thinking, problem solving, self control, and resilience.

Amenities

  • car iconPrivate Transportation
  • home-setting iconResidential Setting
  • private-room iconPrivate Rooms

Staff & Accreditations

Staff

Karen Hoffman Tepper

President & Chief Executive Officer

Vanna Campion, MD

Chief Medical Officer

Saffron Carew

Chief Information & Innovation Officer

Karen Carter

Chief of Staff & Chief Compliance Officer

Michael Marion

Chief Financial Officer

Jennifer Nye

Chief Operations Officer

Michael Kurtenbach

Board of Director Chairman

Buffy Wooten

Board of Director Vice Chairman

Accreditations

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes

State Licenses are permits issued by government agencies that allow rehab organizations to conduct business legally within a certain geographical area. Typically, the kind of program a rehab facility offers, along with its physical location, determines which licenses are required to operate legally.

State License: Arizona

Contact Information

Building icon

6153 W Olive Ave
Glendale, AZ 85302

Explore Other Centers Near Glendale

Reviews of Terros Health – Olive Health Center -Primary Care

2.25/5 (117 reviews)
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30
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Reviews

2.5

I had a great group therapist. But there were other aspects of the clinic that make hesitant to recommend them to anyone else. I had some problems with my insurance and no one was able to help me.

Reviewed on 2/19/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.25 (116 reviews)
Bethany Ness
2 weeks ago
5

Response from the owner
Thank you, Bethany, for reviewing our Olive Health Center. At Terros Health, our vision is to provide Hope, Health, and Healing. We are so happy to hear about your great experience with us. Thank you!
Eduardo Gonzalez
1 month ago
1

This place is not nothing professional or like they try to give a service for the people looking for, her location refused give a service for a us citizen. Never give a respect, NEVER. Looks like just looking for just theirs own interests. Be equal and be Pro on health service is not true.

Response from the owner
Thank you for reviewing our Olive Health Center location. We strive to provide stellar whole person care and regret when someone feels they have had an unpleasant experience. We invite you to call or email our Patient Advocate at 602-302-7796 or Patientadvocate@terroshealth.org so we can discuss your situation further.
BlueeyeBrat87
1 month ago
5

Response from the owner
Thank you for reviewing our Olive Health Center. At Terros Health, our vision is to provide Hope, Health, and Healing. We are so happy to hear about your great experience with us. Thank you!
Pepani
1 month ago
5

I don't know what type of experience that everybody else may have had here at the Olive office in Glendale, but mine has been great. Staff has always been patient, polite, and professional with me. Thank you. Ms. Ewana Robertson has most definitely been an Angel in disguise for me, and I truly appreciate her professionalism. She has helped me to overcome multiple obstacles, and I have most definitely taken advantage of everything that she has taught me. So if you really want the help, then you have to be open and honest with yourself first, in order to receive the positive benefits that Terros do have to offer. And if your reading these reviews, then this just might be the place for you, but it's your call. Just walk in, talk to somebody, and check it out. Remember, it's ok to not be okay! Be safe, and have a blessed day!

Response from the owner
Thank you for reviewing our Olive Health Center. At Terros Health, our vision is to provide Hope, Health, and Healing. We are so happy to hear about your great experience with us. Thank you!
Overall Experience
Date Submitted
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