800-784-1361
The psychiatrist of this place is not good, the waiting time is an eternity, it is like a prison disguised as a hospital, once inside they try to keep people against their will, in this place the drug addicts become zombies. The nurses are not friendly, they treat the people ...
About Aurora Behavioral Health System – Glendale
Clients can receive treatment for issues such as anxiety and bipolar disorder, as well as alcohol and substance use addiction. The admissions process starts with a phone call with the patient services department, which is available 24 hours a day and seven days a week.
Clients who are enrolled in the inpatient treatment program can expect daily meetings with behavioral health professionals. Some of the staff members on the team include psychiatrists, dieticians, and nurses. The treatment methodologies that patients will engage in include group and family therapy sessions, individual therapy, and recreational therapies. They also offer holistic therapeutic approaches such as music therapy and movement therapy. Through all of these services, staff members help clients understand their condition better and improve at managing their responses to stress.
In the substance use Intensive Outpatient Program (IOP) you’ll meet at the facility for three hours a day for individual and group therapy sessions. They provide group sessions Monday through Friday at a variety of times to accommodate a patient’s schedule and you’ll choose three sessions per week. The topics discussed in group therapy include addiction, feelings and emotions and relapse prevention. The IOP generally lasts eight weeks.
Fact checked and written by:
Eric Owens
Edited by:
Anna Spooner
Facility Overview
100 Number of Available Beds
$4090 Avg Cost per Day
Latest Reviews
Had our kid there and it was not helpful at all. Communication was horrible. Didn’t do half of what was told to us. Picked her up with drawings all over her body including her chest. Highly inappropriate. When you need help for a struggling kid and they don’t get it, it’s devastating. That’s the 2nd place she had been to and both owned by the same doctor. Didn’t know until she was there or we would have picked another facility.
Response from the owner1 week ago
We are sorry to hear about your experience, Carla. Your feedback is important, and we take concerns like this seriously. We strive to provide the best care and communication, and we appreciate you bringing this to our attention. Just for clarification, Aurora Glendale is owned by the same person as Aurora Tempe, we are not affiliated with any other hospital in AZ. If you would like to speak with our Director of Quality then can be contacted at 623-344-2841.
The staff at this particular facility is top notch hands down 👇, professionally ran,with delicious food and snacks through the whole day,thanks for saving my life and helping me get back on my feet again,God bless everyone who works in the mental health department there..🔥🔥🔥🔥🔥🔥🔥🔥
We are so happy to hear our staff and services made such a positive impact on your journey. Your feedback inspires us to continue providing the best care possible. We wish you all the best!
Response from the owner1 week ago
Thank you for you for the great feedback and review Lorne.We are so happy to hear our staff and services made such a positive impact on your journey. Your feedback inspires us to continue providing the best care possible. We wish you all the best!
My child is on the Autism spectrum, ADHD, and considered special needs. Aurora was recommended as someplace that could help her manage her angry out bursts (a common problem with Autistic children. She was put into a group of older teen girls who had significant issues. The only thing the counselor/moderator was interested in, with my child, was diagnosing suicidal tendencies and advanced emotional disturbance. One night, after a grou0 therapy session, my child was Ripped from me and taken to a mental hospital because that person never worked with Autistic children. Didn't understand their unique personalitiea, and Did Not or Refused to, listen tobthevone person who had bern with her the entire length of her life and understood her better than anyone else.several miles away. She was not given a meal, medication, clean clothes, or her parents caring, nurturing, support. It was 2 days before we were allowed to visit her. When I spoke with the very caring people at that hospital, they had already determined that my child was "an unreliable reporter" of her true feelings, as she was Autistic and did not understand the consequences of her words. Therefore: my child will never step foot in this facility again. I recommend you find another facility that is Open to family input.
Response from the owner1 week ago
We are sorry to hear about your experience Beth. Your feedback is important, and we take it seriously. We strive to provide the best care and support for all our patients. Please contact our Director of Quality at 623-344-2841 if you would like to share more specific details. We wish you and your daughter all the best. 
Rehab Score
Our Methodology
Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full Methodology
7.6 / 10
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Accepted Insurance
Banner University Health Plans
Health Choice
Beech Street
CareMore Health
Compcare
PacificCARE
Trinity Health Network
Other Forms of Payment
Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.
Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.
Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.
Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.
Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.
Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.
Addiction Treatments
Levels of Care
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.
Rehab aftercare programs support clients' successful reintegration into their home, workplace, and community. Drug rehab aftercare presumes that recovery requires life-long support. These programs typically offer a wide variety of services customized for the clients' unique and evolving needs. Clients may receive vocational training and career counseling, housing assistance, legal aid, peer coaching, and 12 step program induction, among other services. Clients' case managers often play a lead role in rehab aftercare planning.
Many addiction recovery centers base their treatment modalities on the 12 step program model, and those in treatment often transition to community-based programs. These programs can also be effective for clients who choose not to enter rehab. Traditionally, 12 step meetings are designed to provide intensive peer support whenever it is needed. In addition to group meetings and peer sponsorship, participants "work the steps" to achieve recovery through a systematic healing of the mind, body, and spirit.
If you're struggling with adjusting to daily life after inpatient rehab, a sober living home in Arizona may be a good option. These residences offer an in-between option where you can practice the skills you learned in rehab in a structured, drug-free environment. This transition can help you prepare to face the "real world" after treatment. You'll live with others in recovery and follow house rules such as contributing to chores and paying rent.
If a person denies their substance abuse behavior when confronted one-on-one, a drug intervention in Arizona may be necessary. An intervention may be formally planned with intervention services from a professional who can guide loved ones through this process. The intervention involves confronting someone with how their drinking or drug use has affected themselves and everyone around them and encourages them to get treatment.
A partial hospitalization program (PHP) offers a short-term alternative to inpatient treatment or a step-down option after a residential program. With PHP treatment, you'll receive 6 to 8 hours of daily support, up to 5 days a week. The duration of a partial hospitalization program can vary with the average length being 90 days. While commuting is necessary, some programs also offer telehealth options. PHP treatment is often covered by insurance and typically offers medication management, relapse prevention techniques, and behavioral therapy.
The initial phase of recovery treatment typically includes 24-hour clinical care in Arizona. This constant supervision ensures a safe detox process, which helps the individual physically stabilize from substance use. Patients will receive medications to curb withdrawal symptoms and cravings, as well as other necessary medical treatment. This period typically lasts up to a week, then the individual will receive medical clearance to begin inpatient or outpatient rehab.
Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.
Treatments
The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.
Drug rehab in Arizona is the process of treating individuals who are dependent on a particular addictive drug. Because addiction is complex, this treatment typically includes a variety of interventions that address the many physical and emotional issues involved.
Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.
A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.
Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.
Programs
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).
Clinical Services
Also known as CBT, cognitive behavioral therapy in Arizona is one of the most common types of psychotherapy. It offers a structured method of counseling that effectively treats substance use disorder and dual diagnosis disorders.
Dialectical behavior therapy in Arizona focuses on acceptance of your reality and behaviors while also attempting to make changes in unhealthy behaviors. It has been shown to be effective for the treatment of anxiety, depression, PTSD, and substance use disorder.
Equine TherapyGroup therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.
Individual therapy for drug and alcohol addiction includes focused attention on the unique challenges that trigger addictive behavior. During individual therapy sessions, you have a safe space in which to discuss stressors and emotional struggles. Therapy fosters trust and open communication that helps develop personalized strategies to overcome addiction.
The goal of motivational interviewing in Arizona is to enhance your confidence in your ability to make changes in your life. It encourages you to commit to change and plan for the process of making those changes that will allow you to reach your goals.
Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.
Residents of Arizona who are experiencing relationship problems may benefit from couples therapy. This form of psychotherapy helps couples express their feelings, resolve conflicts, and increase intimacy and affection.
Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.
Developing life skills is an important piece of addiction recovery treatment. These skills help you succeed in day to day tasks and live a healthy, independent life. They include communication, critical thinking, problem solving, self control, and resilience.
Many holistic centers incorporate recreational therapy into addiction treatment to offer you a chance to rediscover joy in movement and motion and build social connections. Activities can include dance, group games, and yoga, which all help improve mental health, reduce stress, and develop positive lifestyle habits. These holistic approaches help sustain long term recovery.
Self expression through creative arts therapy in Arizona can allow individuals who have a hard time articulating their feelings to access their emotions. This approach to counseling taps into our desire to create and draws from a variety of formats such as music, drama, sculpting, and painting.
Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.
Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.
Amenities
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Private Transportation -
Yoga Studio -
Gym -
Residential Setting -
Private Rooms
Staff & Accreditations
Staff
Chelsea Vickers, MA
Chief Executive Officer
Darianne Burton
Chief Operating Officer
Rebekah Francis, JD, MBA
Chief Financial Officer
Vicki Thomsen, SPHR
Senior Director of Human Resources
Katie Streck Rasmussen
Senior Director of Business Development & Marketing
Accreditations
State Licenses are permits issued by government agencies that allow rehab organizations to conduct business legally within a certain geographical area. Typically, the kind of program a rehab facility offers, along with its physical location, determines which licenses are required to operate legally.
State License: Arizona
The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.
Joint Commission Accreditation: Yes
Contact Information
6015 West Peoria Avenue
Glendale, AZ 85302
Get Help Now - 602-428-2921
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