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Crossroads, Inc.

14240 N 43rd Ave, Building 300
Glendale, AZ 85306
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The facilities at Crossroads - Pure Heart Outpatient Program in Glendale, AZ 3

About Crossroads, Inc.

IOP is a high level of outpatient care that allows clients to receive treatment while continuing to live at home. The Pure Heart program lasts for 12 weeks, with three hour sessions occurring Monday through Thursday. This allows clients to continue working or attending school while in treatment.

The Pure Heart program utilizes traditional group therapy to teach clients critical coping and life skills. Additionally, each session includes wellness activities, including exercise and nutritional education and support. The goal is to improve both physical and mental health.

IOP also follows the seeking safety curriculum. Seeking safety is a form of group therapy to develop relapse prevention skills and to address trauma in a safe, nonjudgemental environment.

IOP sessions are available both in the morning and evening.

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Fact checked and written by:
Terri Beth Miller, PhD
Edited by:
Quentin Blount

Latest Reviews

Johnny Dean
7 months ago on Google
5
Great experience, learned a lot of tools to help with my recovery and life skills
Derek A
7 months ago on Google
5
This place does amazing things and the staff is awesome. They helped me navigate my journey in recovery and helped me accomplish alot of things. Thank you, Nick, Steph, Bo, JJ and Calib and Hunter
Jayven Moreno
7 months ago on Google
5
10/10 would recommend J.J & Nick were critical to my road to recovery, first walking through the doors I felt uncomfortable and out of place but after working thoroughly with J.J & Nick they truly helped me understand the In's & Out's of addiction and provided education and the tools necessary to become a better person, friend, son.
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7 / 10

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Addiction Treatments

Levels of Care

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

Rehab aftercare programs support clients' successful reintegration into their home, workplace, and community. Drug rehab aftercare presumes that recovery requires life-long support. These programs typically offer a wide variety of services customized for the clients' unique and evolving needs. Clients may receive vocational training and career counseling, housing assistance, legal aid, peer coaching, and 12 step program induction, among other services. Clients' case managers often play a lead role in rehab aftercare planning.

Many addiction recovery centers base their treatment modalities on the 12 step program model, and those in treatment often transition to community-based programs. These programs can also be effective for clients who choose not to enter rehab. Traditionally, 12 step meetings are designed to provide intensive peer support whenever it is needed. In addition to group meetings and peer sponsorship, participants "work the steps" to achieve recovery through a systematic healing of the mind, body, and spirit.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Drug rehab in Arizona is the process of treating individuals who are dependent on a particular addictive drug. Because addiction is complex, this treatment typically includes a variety of interventions that address the many physical and emotional issues involved.

Substance rehabs focus on helping individuals recover from substance abuse, including alcohol and drug addiction (both illegal and prescription drugs). They often include the opportunity to engage in both individual as well as group therapy.

Programs

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Accreditations

State Licenses are permits issued by government agencies that allow rehab organizations to conduct business legally within a certain geographical area. Typically, the kind of program a rehab facility offers, along with its physical location, determines which licenses are required to operate legally.

State License: Arizona

Contact Information

Building icon

14240 N 43rd Ave
Building 300
Glendale, AZ 85306

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Reviews of Crossroads, Inc.

4.7/5 (60 reviews)
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Google Reviews

4.7 (60 reviews)
Paul Jarke
4 months ago
5

A Life-Changing Experience at Crossroads I came to Crossroads feeling lost and hopeless. From the moment I arrived, the staff made me feel welcomed and supported. Their professionalism and understanding made a huge difference in my recovery. The programs offered were incredibly effective. I learned valuable coping strategies and made genuine connections with others in the program. The facility itself was clean and comfortable, which helped create a positive environment for healing. The sense of community here was remarkable. Sharing experiences with fellow residents truly enriched my journey. Thanks to Tina and Beau, I’ve made significant progress and feel hopeful about my future. I highly recommend Crossroads to anyone seeking help. It’s a place of healing and growth.

Response from the owner
Thank you Paul, that's great to hear!
Devyn Hollins
4 months ago
5

Crossroads Pureheart has changed my life. This is an experience I will not ever forget. I have learned more about myself and my battle with addiction then ever before, and I have been on this battle for half the years of my life. This opportunity to walk in recovery again in my life I will not take for granted. Thanks to crossroads and their staff who have walked with me through this.As well as all the young women who have been in program with me striving for better in life. Thank you crossroads for your efforts to change life's 1 person at a time. Time and time again From day 1 I was supported, heard, uplifted, and educated on how I could walk out the grips of addiction. I was not judged and looked down upon because of the decision addiction lead me too. I was educated on how to change and make change last to better my future. Anyone struggling with addiction would have a lot to gain from being a part of this program. As long as they have the ability to face the truth about self and receive the help to change. Thank you Crossroads Pureheart!

Brittany Martinez
4 months ago
5

I am incredibly grateful for my experience at Crossroads Pure Heart. From the moment I walked in, I felt welcomed, supported, and treated with genuine care and respect. The staff truly go above and beyond, they are compassionate, understanding, and deeply committed to helping people heal and grow. This program gave me the tools, structure, and encouragement I needed during a really important time in my life. I never felt judged, only supported, and that made all the difference. The environment is safe, positive, and focused on real recovery and personal growth. If you’re looking for a treatment center where people truly care about your well-being and want to see you succeed, I highly recommend Crossroads Pure Heart. It has been a meaningful and life-changing part of my recovery journey.

Casey Baber
5 months ago
5

The program is well designed and structured for your success. All you have to do is attend on time!

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