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Crossroads, Inc.

14240 N 43rd Ave, Building 300 Glendale, AZ 85306
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Top 10 Rehab In Glendale
The facilities at Crossroads - Pure Heart Outpatient Program in Glendale, AZ 3

About Crossroads, Inc.

Crossroads — Pure Heart Intensive Outpatient Program is a private substance abuse treatment facility in Glendale, Arizona, a short distance from Acoma Park. Crossroads takes a holistic approach to treatment, combining traditional therapy options with various wellness activities to support whole person healing. They serve adult clients.

A key component of treatment at Crossroads is an exercise program and nutritional education. In addition to helping clients develop the confidence and skills needed to avoid relapse, they introduce them to healthy lifestyles to support long term positive health. Services offered include:

IOP is a high level of outpatient care that allows clients to receive treatment while continuing to live at home. The Pure Heart program lasts for 12 weeks, with three hour sessions occurring Monday through Thursday. This allows clients to continue working or attending school while in treatment.

The Pure Heart program utilizes traditional group therapy to teach clients critical coping and life skills. Additionally, each session includes wellness activities, including exercise and nutritional education and support. The goal is to improve both physical and mental health.

IOP also follows the seeking safety curriculum. Seeking safety is a form of group therapy to develop relapse prevention skills and to address trauma in a safe, nonjudgemental environment.

IOP sessions are available both in the morning and evening.

Latest Reviews

Ebony Camou
2 months ago on Google
5
I love this place, they did so much for me and helped me do the rest coming here changed my life forever, my list could go on for miles. Because of Crossroads today I love myself and I can love my children. My health in every aspect is the best it's ever been. The people here really care about you and they can completely relate. If you're in need of change, please come. If you're court mandated, please come. We're not just clients here, we're a family. Thank you guys for everything! Not saying any names cus you know who you are
Response from the owner2 months ago
Thank you Ebony!
eddy kirk
2 months ago on Google
5
I learned more from this program than I have from all the other programs, halfway houses, meetings, rehabs and sober livings I've attended combined. You will get out of this exactly what you put in, and if you give it your all the results cannot be quantified. They not only gave me the tools to help put my life back together, but they taught me how to use those tools as well. The connection between clients, The compassion of the staff and the structure of the curriculum all make this the most relatable and successful program anybody could attend. My experience was fun, but it also brought out some real emotions that I forgot how feel for many years. Every single staff member cares from the bottom of their hearts and I felt nothing but genuine love from all of them. If anyone out there is trying to change their lives and willing to make an honest effort, this is the place to go. If it doesn't work for you, then you're not trying.
Justin Haffner
8 months ago on Google
5
If this is for yourself, or for a loved one, please take my advice when I say that the staff at Crossroads are top notch, they have the experience, the know how, & the understanding to empathize with someone who is suffering from addiction, trauma & PTSD. Crossroads are a program that actually care about the wellbeing of their clients who attend. I'm a recent graduate of their programs, I'm not being paid to make this review, I am a real person who was a real client of Crossroads, I highly recommend any program they offer to anyone who is in need of help, do yourself the favor & contact them, you won't regret it, good luck! :-)
Response from the owner3 months ago
Thank you Justin!
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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7.8 / 10

Location

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
aftercare iconAftercare Support
Rehab aftercare programs support clients' successful reintegration into their home, workplace, and community. Drug rehab aftercare presumes that recovery requires life-long support. These programs typically offer a wide variety of services customized for the clients' unique and evolving needs. Clients may receive vocational training and career counseling, housing assistance, legal aid, peer coaching, and 12 step program induction, among other services. Clients' case managers often play a lead role in rehab aftercare planning.
12-step icon12-Step
Many addiction recovery centers base their treatment modalities on the 12 step program model, and those in treatment often transition to community-based programs. These programs can also be effective for clients who choose not to enter rehab. Traditionally, 12 step meetings are designed to provide intensive peer support whenever it is needed. In addition to group meetings and peer sponsorship, participants "work the steps" to achieve recovery through a systematic healing of the mind, body, and spirit.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Drug rehab in Arizona is the process of treating individuals who are dependent on a particular addictive drug. Because addiction is complex, this treatment typically includes a variety of interventions that address the many physical and emotional issues involved.

Substance rehabs focus on helping individuals recover from substance abuse, including alcohol and drug addiction (both illegal and prescription drugs). They often include the opportunity to engage in both individual as well as group therapy.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Accreditations

State Licenses are permits issued by government agencies that allow rehab organizations to conduct business legally within a certain geographical area. Typically, the kind of program a rehab facility offers, along with its physical location, determines which licenses are required to operate legally.

State License: Arizona

Contact Information

Phone icon (602) 730-3380
Building icon

14240 N 43rd Ave
Building 300
Glendale, AZ 85306

Fact checked and written by:
Terri Beth Miller, PhD
Edited by:
Quentin Blount

Rehab in Cities Near Glendale

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Reviews of Crossroads, Inc.

4.6/5 (37 reviews)
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Google Reviews

4.6 (37 reviews)
Alt
1 week ago
5

Very solid program, did 13 weeks and the staff(Nick and JJ specifically) were very helpful before, during and after I graduated the program. Overall a positive experience.

Response from the ownerInvalid relative date format:
Thank you! Great to hear.
Justine Seitzinger
2 weeks ago
1

I had my intake appt scheduled a week in advance and was told it would take about two hours to assess me... So why is it after being there for less than ten minutes and only providing a UA was I told "based on your assessment, we don't think this is the correct level of care you need..." How the hell could someone make that determination within ten minutes of meeting me and just based off my UA? I was completely honest and I feel that I've been turned away strictly due to the results of my UA which isn't right. I came here to receive help and was ready to begin the IOP program the next day, like I was told on the phone was going to happen. The two guys that I met with in person were far from helpful, in fact, the one came off accusatory and flat out rude when speaking to me. What a waste of time. Don't book people for a two hour intake assessment if you're going to make a judgement call within the first ten minutes of the appt and refuse to provide help. I'll never understand how a program such as this one will turn a person away when that person is actively and willing and WANTING to seek help. Disgusting.

Tyler Taft
1 month ago
5

Okay so.. This place has been a HUGE part of my recovery journey. Steph, Hunter, JJ, and Nick are the best staff crossroads has to offer. They gave me resources for literally anything I needed. Therapy, grief counseling, emdr references, felon friendly jobs. If you need help finding your way, they will help you in ANY WAY they can. They were there for me when I needed it. I am now 7 months sober and moving forward every single day. They’ll teach you the things you need to know to succeed. Their curriculum is awesome and they make it fun. I am excited to go to groups here and meet some sober support. Take ADVANTAGE of what they offer. Also, you can’t go wrong learning how to work out/exercise and take care of your body in the gym. I recommend this place to ANYONE looking to learn how to love and take care of themselves.

Ebony Camou
2 months ago
5

I love this place, they did so much for me and helped me do the rest 👍🏽 coming here changed my life forever, my list could go on for miles. Because of Crossroads today I love myself and I can love my children. My health in every aspect is the best it's ever been. The people here really care about you and they can completely relate. If you're in need of change, please come. If you're court mandated, please come. We're not just clients here, we're a family. Thank you guys for everything! Not saying any names cus you know who you are ❤️

Response from the ownerInvalid relative date format:
Thank you Ebony!
eddy kirk
2 months ago
5

I learned more from this program than I have from all the other programs, halfway houses, meetings, rehabs and sober livings I've attended combined. You will get out of this exactly what you put in, and if you give it your all the results cannot be quantified. They not only gave me the tools to help put my life back together, but they taught me how to use those tools as well. The connection between clients, The compassion of the staff and the structure of the curriculum all make this the most relatable and successful program anybody could attend. My experience was fun, but it also brought out some real emotions that I forgot how feel for many years. Every single staff member cares from the bottom of their hearts and I felt nothing but genuine love from all of them. If anyone out there is trying to change their lives and willing to make an honest effort, this is the place to go. If it doesn't work for you, then you're not trying.

Chris Coates
5 months ago
2

Justin Haffner
9 months ago
5

If this is for yourself, or for a loved one, please take my advice when I say that the staff at Crossroads are top notch, they have the experience, the know how, & the understanding to empathize with someone who is suffering from addiction, trauma & PTSD. Crossroads are a program that actually care about the wellbeing of their clients who attend. I'm a recent graduate of their programs, I'm not being paid to make this review, I am a real person who was a real client of Crossroads, I highly recommend any program they offer to anyone who is in need of help, do yourself the favor & contact them, you won't regret it, good luck! :-)

Response from the ownerInvalid relative date format:
Thank you Justin!
chetes 69
9 months ago
5

This place exceeded all my expectations all my memories are epic!!!!.The staff they were the best they are like family... I will all ways be grateful..Thank you Crossroad's for all your wisdom and compassion, you Rock!!

Response from the ownerInvalid relative date format:
Awesome to hear, thank you!
Beau Connaughton
1 year ago
5

Very nice and accommodating staff!

Michael Illfaif
1 year ago
5

Crossroads PH is one of my best experiences I had with recovery I had a good time with the team. Best advice was giving by caseworker jay jay shout out to him for always be there for me when I need him n I wanna give a shout out to nick for keeping the groups going n interacting last but not least Stephanie for keeping me going n happy❤️. It’s all love in crossroads highly recommend. I gone so far with the help of crossroads pure heart NO CAP.

Andrew St. Pierre
1 year ago
5

This is honestly a life changing program… I’ve tried other programs and felt they don’t take your sobriety as serious as they do here at Pure Heart. The staff (JJ, Nick, Steph, Sam, Ryan) are such genuine down to earth people. Whatever it is you’re going through this place is always a text/phone call away and they will support you with every ounce of their being. If you’re struggling with addiction or need to enroll in a program for probation I highly recommend Pure Heart.

Response from the ownerInvalid relative date format:
Hey Andrew,<br>Thank you for the kind words. We are definitely proud of Crossroads at Pure Heart!
Taylor Kufner
1 year ago
5

crossroads pure heart IOP has helped me so much and I'm so grateful for all the AMAZING staff that have helped me grow into the person I am today. Such a great program & would highly recommend to anyone looking for an outpatient program.

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