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Erie Family Health Center

1701 West Superior street
Chicago, IL 60622
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Erie Family Health Center IL 60622

About Erie Family Health Center

The center specializes in age-specific services. They offer targeted programs for children, adolescents, young adults, and seniors. They also provide treatment for persons with co-occurring addiction and mental illness.

The short-term general outpatient programs (OP) provide up to six months of care and include medical and mental health assessments, personalized care planning, and case management. Clients engage in intensive individual, group, and family counseling drawing on proven modalities, including CBT, DBT, and ACT. The program also prioritizes age-specific, recovery-focused life-skills training that addresses topics such as coping, self-care, anger and stress management, and relapse prevention. Clients may be referred by their primary care provider to the evidence-based MAT program for longer-term pharmacotherapy using buprenorphine and/or naltrexone.

Their aftercare services ensure a complete continuum of care aligned with clients’ evolving needs. These services may include step-down support and referrals for additional medical, mental health, and social service programs.

Erie Family Health Center accepts private insurance, Medicare, Medicaid, sliding-scale payment schedules, and self-pay.

Fact checked and written by:
Terri Beth Miller, PhD
Edited by:
Quentin Blount

Latest Reviews

Sarah Latimore
1 month ago on Google
1
If you have any heart or lung condition of any kind this facility will refuse to see you, instead endlessly sending you to the ER with NO REFERRAL for any type of concern. Once you go to the ER, the ER will send you back here. They will not follow up for missed appointments that their doctors are late to or miss entirely when virtual, and I have received no update for a monitor the ER sent me home to wear. I have called multiple times about it and there is never any solution for over two months. I have never been left so dejected and I helped by any facility in my life. Find a different doctor unless you want bare minimum routine checkups here and doctors to tell you to stay hydrated and minimize stress for your constant physical and mental pain. Nurses will gaslight and condescend you over the phone.
Chanel Paster
1 month ago on Google
1
If you’re black they’ll treat you like whatever.! They don’t listen and if your pregnant I advise you to go somewhere else they don’t care about patients they only want a check they will move your appointment and call you and make you pay for the call. Mind you it’s so disgusting in there worst Erie yet!!!
Brandy Soto
3 months ago on Google
1
If ZERO stars was a option that's exactly what I'd give this location! Employees here are very rude, ignorant and unprofessional! I had an appointment today at 11am and one for my son at 12pm, I arrived at 10:52am and checked the both of us in, we sat in the waiting room till about 11:08-11:10 since my appointment was first I expected my name to be called first and once my appointment was finished I'd head over to my sons appointment, however they ended up calling my sons name first so as soon as I approached the lady that called his name I let her know that I had an appointment for myself at 11am, she informed me that she'd let them know so that I WOULDN'T miss my appointment. They checked his vitals took us to the room. I reminded them once again that I had a appointment at 11am but they didn't call my name when I was up front just in case they forgot, at about 11:16-11:20 the lady that did his vitals comes to the room and lets me know that they are calling my name, the doctor that was attending my son was very kind and said to leave his stuff in the room and to go up front so they can get me checked in, when I walked to the front i told the front desk lady and she said that I wasn't there for my appointment when when I explained to her what happened she stood quiet as if she didn't know what to say. Another lady very rude with attitude said she wasn't here so the appointments been cancelled, then the other girl proceeded to say well you need to be in the front when they call your name we won't be taking you today. The division location would never be this unsympathetic!
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Rehab Score

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5.9 / 10

Other Forms of Payment

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Addiction Treatments

Levels of Care

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

Completing a drug or alcohol rehab program shouldn't spell the end of substance abuse treatment. Aftercare involves making a sustainable plan for recovery, including ongoing support. This can include sober living arrangements like halfway houses, career counseling, and setting a patient up with community programs like Alcoholics Anonymous (AA) or Narcotics Anonymous (NA).

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Drug rehab in Illinois is designed to help people recover from addiction to a number of substances. The length of each program and its intensity tend to vary, and the plan of care is based on your individual needs.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Staff

Lee Francis, MD, MPH

President & CEO

Nicole Kazee, PhD

Chief Strategy &Transformations Officer

David Bruce, CPA

Chief Financial & Administrative Officer

Adriana Diaz

Senior Director of Human Resources

Robin Varnado

COO

Rovee Fabi

Director of Operations

Amy Valukas

Chief Population Health Officer

Caroline Hoke, MD

Chief Clinical Officer

Contact Information

Building icon

1701 West Superior street
Chicago, IL 60622

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Reviews of Erie Family Health Center

3.3/5 (125 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

3.304 (125 reviews)
Sarah Latimore
1 month ago
1

If you have any heart or lung condition of any kind this facility will refuse to see you, instead endlessly sending you to the ER with NO REFERRAL for any type of concern. Once you go to the ER, the ER will send you back here. They will not follow up for missed appointments that their doctors are late to or miss entirely when virtual, and I have received no update for a monitor the ER sent me home to wear. I have called multiple times about it and there is never any solution for over two months. I have never been left so dejected and I helped by any facility in my life. Find a different doctor unless you want bare minimum routine checkups here and doctors to tell you to stay hydrated and minimize stress for your constant physical and mental pain. Nurses will gaslight and condescend you over the phone.

Chanel Paster
1 month ago
1

If you’re black they’ll treat you like whatever.! They don’t listen and if your pregnant I advise you to go somewhere else they don’t care about patients they only want a check they will move your appointment and call you and make you pay for the call. Mind you it’s so disgusting in there worst Erie yet!!!

FootballMom
2 months ago
1

Brandy Soto
3 months ago
1

If ZERO stars was a option that's exactly what I'd give this location! Employees here are very rude, ignorant and unprofessional! I had an appointment today at 11am and one for my son at 12pm, I arrived at 10:52am and checked the both of us in, we sat in the waiting room till about 11:08-11:10 since my appointment was first I expected my name to be called first and once my appointment was finished I'd head over to my sons appointment, however they ended up calling my sons name first so as soon as I approached the lady that called his name I let her know that I had an appointment for myself at 11am, she informed me that she'd let them know so that I WOULDN'T miss my appointment. They checked his vitals took us to the room. I reminded them once again that I had a appointment at 11am but they didn't call my name when I was up front just in case they forgot, at about 11:16-11:20 the lady that did his vitals comes to the room and lets me know that they are calling my name, the doctor that was attending my son was very kind and said to leave his stuff in the room and to go up front so they can get me checked in, when I walked to the front i told the front desk lady and she said that I wasn't there for my appointment when when I explained to her what happened she stood quiet as if she didn't know what to say. Another lady very rude with attitude said she wasn't here so the appointments been cancelled, then the other girl proceeded to say well you need to be in the front when they call your name we won't be taking you today. The division location would never be this unsympathetic!

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