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Forsyth Medical Center Behavioral Health

(Formerly Novant Health)

3333 Silas Creek Parkway Winston Salem, NC 27103
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Forsyth Medical Center - Behavioral Health NC 27103

About Forsyth Medical Center Behavioral Health

Their programs include an intensive outpatient program. This course is three weeks long with 12 sessions. You’ll learn to manage anxiety, stress and grief. Once you complete the program you’ll have access to their weekly continuing care sessions. These provide support for long term recovery.

If you choose their inpatient treatment program you’ll start with some intake assessments. Once admitted you’ll receive individualized care. This may involve medication prescribed by a clinician. Individual therapy with a substance abuse counselor is also usually recommended.

Latest Reviews

Savannah Priddy
2 weeks ago on Google
1
Emergency department is a joke. Went in because my child’s leg was hurting. We got in pretty fast and got a room. 8 HOURS pass.They did x rays and bloodwork( which will take 3 days for bloodwork to come back) we were waiting on his MRI and this nurse came in talking about discharging us without the MRI. When I asked about it she brushed it off saying we only have one machine like it’s my problem. He started getting hungry so we told them. They said he can’t eat before an MRI but have no idea when he will get the MRI done. They even gave him 2 Valium so they could take some fluid out of his knee and they never did that either. There were several doctors and nurses just hanging out in the hallways. Not one came to check in on him until they were ready to get him out of here probably so someone else would have to pay to wait on their one machine. The nurse was very stoic and lacked any type of emotion whatsoever. The other nurse was very rude and acted like we had no reason to be upset. The only reason I’m giving them a star is because we have to and because we got in the room at a decent speed. After that it’s a nightmare.
Response from the owner1 week ago
Savannah Priddy, we're sorry you had a disappointing experience at Novant Health Forsyth Medical Center. When you have a moment, please contact our Novant Health feedback line at 1-888-648-7999 to share your feedback with a team member. -Novant Health Social Response Team
Robin Martin
2 weeks ago on Google
1
My grandson was seen at the ER today, it was for his leg. They went in close to 10 am, did bloodwork, and X-rays, they were sopposed to do an mri and they waited and waited, then a nurse came in to release him and my daughter mentioned the MRI and they said ohhh he hasn’t gotten that yet! That was over 2 hours ago! And this child has not eaten all day! They also gave him medication to calm him to take fluid out of his knee several hours ago and that’s not been done either! Ridiculous! Do better!
Response from the owner1 week ago
Robin Martin, we’re sorry to hear about your experience at Novant Health Forsyth Medical Center. Please contact our Novant Health feedback line at 1-888-648-7999 to speak with a team member about your concerns. -Novant Health Social Response Team
Neo Phipps
3 weeks ago on Google
1
Traumatizing time in the behavioral health unit. I have no words for how they operate that place. Sick. Not all of the staff were terrible. Some were genuinely concerned, and most were just doing their jobs. I haven't been the same since I went in.
Response from the owner1 week ago
Neo Phipps, we're sorry you had a disappointing experience at Novant Health Forsyth Medical Center. When you have a moment, please contact our Novant Health feedback line at 1-888-648-7999 to share your feedback with a team member. -Novant Health Social Response Team
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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6.2 / 10

Accepted Insurance

Forsyth Medical Center Behavioral Health works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

inpatient iconInpatient

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

adult-program thumbnail image

Adult Program

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image

Young Adult Program

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

ECT is a form of treatment in which controlled electric currents are passed through the brain, sometimes causing short seizures. Treatments are done under general anesthesia. ECT appears to change brain chemistry for the better, and has been shown to provide fast and sometimes dramatic improvements in severe mental health conditions that can exist alongside addiction, including depression, bipolar disorder, psychosis, and suicidality. ECT is also often used by those who prefer it to taking medication.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.

Contact Information

Building icon

3333 Silas Creek Parkway
Winston Salem, NC 27103

Fact checked and written by:
Jenise Alvarez
Edited by:
Kerry Nenn, BSW

Rehab in Cities Near Winston Salem

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Reviews of Forsyth Medical Center Behavioral Health

3.1/5 (1050 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

3.1 (1050 reviews)
Savannah Priddy
2 weeks ago
1

Emergency department is a joke. Went in because my child’s leg was hurting. We got in pretty fast and got a room. 8 HOURS pass.They did x rays and bloodwork( which will take 3 days for bloodwork to come back) we were waiting on his MRI and this nurse came in talking about discharging us without the MRI. When I asked about it she brushed it off saying we only have one machine like it’s my problem. He started getting hungry so we told them. They said he can’t eat before an MRI but have no idea when he will get the MRI done. They even gave him 2 Valium so they could take some fluid out of his knee and they never did that either. There were several doctors and nurses just hanging out in the hallways. Not one came to check in on him until they were ready to get him out of here probably so someone else would have to pay to wait on their one machine. The nurse was very stoic and lacked any type of emotion whatsoever. The other nurse was very rude and acted like we had no reason to be upset. The only reason I’m giving them a star is because we have to and because we got in the room at a decent speed. After that it’s a nightmare.

Response from the owner
Savannah Priddy, we're sorry you had a disappointing experience at Novant Health Forsyth Medical Center. When you have a moment, please contact our Novant Health feedback line at 1-888-648-7999 to share your feedback with a team member. -Novant Health Social Response Team
Robin Martin
2 weeks ago
1

My grandson was seen at the ER today, it was for his leg. They went in close to 10 am, did bloodwork, and X-rays, they were sopposed to do an mri and they waited and waited, then a nurse came in to release him and my daughter mentioned the MRI and they said ohhh he hasn’t gotten that yet! That was over 2 hours ago! And this child has not eaten all day! They also gave him medication to calm him to take fluid out of his knee several hours ago and that’s not been done either! Ridiculous! Do better!

Response from the owner
Robin Martin, we’re sorry to hear about your experience at Novant Health Forsyth Medical Center. Please contact our Novant Health feedback line at 1-888-648-7999 to speak with a team member about your concerns. -Novant Health Social Response Team
Neo Phipps
3 weeks ago
1

Traumatizing time in the behavioral health unit. I have no words for how they operate that place. Sick. Not all of the staff were terrible. Some were genuinely concerned, and most were just doing their jobs. I haven't been the same since I went in.

Response from the owner
Neo Phipps, we're sorry you had a disappointing experience at Novant Health Forsyth Medical Center. When you have a moment, please contact our Novant Health feedback line at 1-888-648-7999 to share your feedback with a team member. -Novant Health Social Response Team
Mona Taheridost
3 weeks ago
1

Would give 0 star if allowed. Today I brought my husband to the Emergency Department and we waited from 12:00 p.m. until 6:00 p.m. without being seen. After more than three hours of waiting, I approached the staff to explain that my husband was very sick, but instead of receiving help, I was met with rudeness and complete disrespect. The lack of compassion and professionalism was shocking and unacceptable. Because of this, we had no choice but to leave without care. This is extremely concerning, as patients come to the ED for urgent medical needs, not to be ignored or treated poorly.

Response from the owner
We're sorry to hear your wait was longer than anticipated. Although we do our best to estimate times, wait times can change quickly depending on the circumstances. If you would like to discuss this further, please call 1-844-266-8268 or email customerfeedback@novanthealth.org. -Novant Health Social Response Team
Robert Branch
3 weeks ago
2

This hospital lied on my son s birth certificate saying mother refused father s information when all she did was refused to give them her ex s information. They did not talk to me about signing my son s birth certificate or anything costing me my rights until I paid over $1760 to get my name on it and get my rights . Dumbest bunch of people ever . They evidently never heard of a woman getting pregnant by someone other than her ex .

Response from the owner
Robert Branch, we would like to learn more about your experience at Novant Health Forsyth Medical Center. When you get a chance, please contact the Novant Health feedback line at 1-888-648-7999 to speak with a member of our team. -Novant Health Social Response Team
BEAUTY RANDALL (QUEENBEE)
4 weeks ago
1

BAD EXPERIENCE BOTH TIMES GOING HERE AT THIS HOSPITAL POOR COMMUNICATION SKILLS BETWEEN THE DOCTORS AND NURSES AND YOU HAVE TO KEEP REPEATING YOURSELF TO THEM ON HOW THEY SHOULD TAKE WHAT THE PATIENT IS SAYING IN CONSIDERATION THEY DON'T THEY DO WHAT THEY WHAT TO FO AND GIVE YOU CARE AND TREATMENT LIKE THEY WHAT TO GIVE YOU WHICH IS POOR COMMUNICATION SKILLS AND NOT COOL TBEY DONT LISTEN TO YOU OR EVEN COME. ON TIME TO SEE WHAT YOU NEED AND WHAT FROM THEM 😢😕🤬😡😠😠😒😒🙄

Response from the owner
We’re sorry to hear about your experience at Novant Health Forsyth Medical Center. Please contact our Novant Health feedback line at 1-888-648-7999 to speak with a team member about your concerns. -Novant Health Social Response Team
Chris G
4 weeks ago
1

Would give zero stars if i could. I have spent the better part of the last 15 years in and out of multiple hospitals due to health issue. Never have i felt as neglected and mistreated as i did with a 2 day stay on the 8th floor of this facility. The first day staff and surgical team were great but the staff from then on were unorganized and showed no interest in patient care. I would call and request my medicine as schedule and it would take up to 3 hours to recieve it if they even brought it. Not just once but every single time i called this was an issue. I requested a supervisor after about 3 failed attempts at trying to get my medicine. They had no supervisor on shift but one contacted me from her home. Heard what i had to say and advised me that itwas being handled. This proceeded to make the situation worse as now the staff were upset with me for getting them "disciplined" following her call the nursinng sttaff proceeded to (what appeared to be intentional to me) on multiple occasions spill my medicine out of the syringe and forcefully inject it with as much pressure and speed and they could cause it to not only burn/hurt at the injection site but allowed even more to spill out along with a good amount of blood each time to the point where my IV bandages were soaked in blood and would no longer stick. The "food nuutritionist" brought me entire meals that i could not eat due to my strict dietary restrictions and when mentioned made zero effort to correct it or even ask me what i could eat. If it was not for the few Popsicles one nice nurse did bring me i woild not have ate the entire stay. If i was shot and bleeding out in the parking lot of Forsyth medical center i would refuse treatment and die rather than seek their help.

Response from the owner
Chris G, we’re sorry to hear you're disappointed with your experience at Novant Health Forsyth Medical Center. Please contact our Novant Health feedback line at 1-888-648-7999 to speak with a team member about your concerns -Novant Health Social Response Team
Libby Smith
1 month ago
1

Would give 0 stars if allowed. The nurses hide during their shifts. Can never find one. Asked for two days to have my dad’s bloody sheets changed before anything was done. Have been asking 4 days to have his room cleaned and so far that hasn’t happened. Was told by the nurse all she could do was ask for them to do it. A hospital should be a clean place and for a room to go days without being cleaned especially when the patient has sepsis is crazy to me.

Response from the owner
Libby Smith, we care deeply about our patients and the trust they place in our care teams. We make every effort to provide a remarkable experience, and we always want to hear from patients if we do not meet that standard. If you would like to speak with a team member about your visit, please contact our Novant Health feedback line at 1-888-648-7999. -Novant Health Social Response Team
Frank Luther
1 month ago
5

Response from the owner
Thank you for the 5-star rating. As our way of saying Thank You, we encourage you to sign up for our Healthy Headlines newsletter filled with healthy recipes, exercises and tips to keep you healthy! Cheers to your health: https://nh.team/Healthy_Headlines -Novant Health Social Response Team
Morgan Renee
1 month ago
1

I called and the man on the phone was very rude to me.

Response from the owner
Morgan Renee, we’re sorry to hear about your experience at Novant Health Forsyth Medical Center. Please contact our Novant Health feedback line at 1-888-648-7999 to speak with a team member about your concerns. -Novant Health Social Response Team
Carrie Davis
1 month ago
5

Response from the owner
Carrie Davis, thank you for taking the time to leave us a 5-star rating on your recent visit to Novant Health Forsyth Infusion Center. -Novant Health Social Response Team
Lisa Bourdier
1 month ago
1

I was taken to the ER after having attempted suicide and the staff left me lying there with no intervention for over five hours. Meanwhile, I was having convulsions and running a dangerously high fever. Once my family arrived, and demanded they do something, I was given care. After I woke up, most of the staff were only helpful when my family was present. And my last day in the ER, I was asked if I would like to sit up during lunch, they removed my catheter and helped me to the chair. After lunch, no one retrieved my tray. No one checked on me, and when I called, no one would assist me to get cleaned up or to the bathroom. I was transferred to another floor dirty and unable to stand on my own which the staff there wasn't prepared for or able to assist with my ambulation. My dinner was sent to the ER due to timing and no one attempted to get me anything else to eat or drink. And, all of my jewelry disappeared between removal from my boddy and my family receiving my things. Even once the police were involved, no one knew where it was. Miraculously, it turned up later, in a bread bag, with a bread tie closure, stuffed in with my things that had been brought to me later. That was July - August of 2024 and I still have lingering physical issues.

Response from the owner
Lisa Bourdier, we would like to learn more about your experience at Novant Health Forsyth Medical Center. When you get a chance, please contact the Novant Health feedback line at 1-888-648-7999 to speak with a member of our team. -Novant Health Social Response Team
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