Forsyth Medical Center Behavioral Health

This hospital lied on my son s birth certificate saying mother refused father s information when all she did was refused to give them her ex s information. They did not talk to me about signing my son s birth certificate or anything costing me my rights until I paid over $1760 to get my name on it and get my rights . Dumbest bunch of people ever . They evidently never heard of a woman getting pregnant by someone other than her ex . I have called the feed back number and no one answered or returned My calls,.

So much to say! I went in for a head injury. The first floor I was on I liked pretty much. Then transferred. The second floor I was on was ok. I liked some of the staff. Some staff was very nice and made me feel like I was no bother. I kept apologizing though. Then some other staff were rude. I am aware I wasn't the only person on the floor. But, I waited a long time to get help at times. Those beds and chairs were so uncomfortable. I cried being on the floor. So much anxiety from my stay. I got to finally come home. Had a little tif with staff. This staff member I believe help my discharge up on purpose. Further hindering my anxiety. Took way to long to get discharged. It was done on purpose. I know. Crying out in room, they heard and my dismissal lengthened. Not exaggerating. I felt unheard. I wasn't put on two of my meds I needed. I had a bad cough when I was there and they asked me about it BUT never treated it. I was always very thankful. They did a few tests. Like a CT SCAN at 2:30 am and they did a heart test on the floor. Did a sleep test, even though I knew I had it. They did tons of bloodwork. They should of done another CT scan before leaving. Didn't check vision with light to check pupils. Maybe a few times when I first got there.I wanted to go home and I wanted to feel cared about my issues. I didn't need a psychologist to come to my room, because I said I wanted to jump out the window. I was 68 and unable to walk alone, let alone get on a chair onto a ledge in my room. I wear incontinence underwear and I couldn't get any from you. I know why and that was bologna. I was so uncomfortable with those pads between my legs 24/7. They tried that device to catch the urine. Didn't work. It was torture. Stupid rule! I understand it's all hospitals!

This facility is an unsafe, unclean unorganized nightmare! I wish I would have known how utterly deplorable this facility was prior to going to their ER on March 27, 2025. My experience was so horrific it is still difficult to relay. I went to the ER due to severe chest & abdominal pain after a fall. Not only was placed in several dangerous, unsanitary & uncomfortable situations during this visit, I was never provided any semblance of a diagnosis. Several of my veins were blown by an RN after being stuck & poked several times unsuccessfully for an I-V. I was left with severe, large painful bruising on both arms that lasted for over a month. My HIPPA rights were grossly & intentionally violated as a “safety sitter” was erroneously placed outside of my open room door for hours. A supervisor eventually apologized for the oversight hours later & after numerous complaints from both myself & my spouse. Prior to that, I was placed on a gurney in a hallway (in a hospital gown) directly across from a violent male patient who had previously assaulted 2 officers & was trying to leave his room. I was placed in this precarious situation after being removed from my room & left in the hallway after being told someone else with higher priority needed my room & all the other rooms were occupied. After expressing to staff how unsafe I felt, especially after several police officers came running down the hall to subdue the patient right next to my gurney, I was later placed in his room once the individual was removed without anyone cleaning the room between patients. I was subjected to excessive radiation having to repeat CT scans due to the doctor on call “forgetting” to request thorough scanning as we had discussed prior to being wheeled to the Radiology Dept. The staff member who wheeled me to & from the CT scan room was on a verbal tirade about how the patients “get on her nerves & are always complaining”…I spoke with someone from Guest Services about all of the shenanigans that had been taking place. She apologized & relayed that she heard the staff member’s comments & had spoken with her regarding the incident. She also assured me that I would not have to interact with her anymore that night. However, that same staff member was sent to transport me back to my room after the 2nd scan. I saw the guest services rep during transport & she quickly looked the other way as if she didn’t want to deal with the situation. Several staff members knocked & walked into my room asking for other patients by name. Several gave nervous smiles & half apologies relaying how people keep switching rooms because it was so busy. While waiting for hours for the CT results a nurse walked past the room loudly stating, “I really don’t like working this shift, you know all the crazies come here at night.” She looked uncomfortable once she realized my husband & I heard her but she continued to sashay down the hallway as if this was normal practice. The bathroom facility in the hallway was filthy. We were later told by a staff member that an entire pod section had been closed for deep cleaning which lead to the confusion, lack of cleanliness & overcrowding in the area we were located. I ended up abruptly leaving after being there for over 7 hours without so much as an educated guess as to the source of my pain. I expressed to the staff before & after shift change that it appeared they were simply milking my insurance as opposed to actually helping me. My pleas fell on deaf ears as I was told more times than I care to mention, “I’m sorry you feel that way”. I ended up going to Atrium Health not long after and was given the help & relief I needed without the hellish experience. I also went through the laborious hassle of recounting the events of this horrific evening in a detailed email accompanied by numerous pictures of my injuries caused by the failed I-V attempts. They definitely added insult to injury by sending an insincere letter via mail with a dry apology for my experience. If at all possible, AVOID THIS PLACE AT ALL COST!