Get Help Now
Question iconSponsored Helpline
Phone icon 800-784-1361
Claim Profile

NYC Health + Hospitals/Gotham Health, East New York

2094 Pitkin Avenue Brooklyn, NY 11207
Claim Profile
NYC Health Hospitals Gotham Health East New York NY 11207

About NYC Health + Hospitals/Gotham Health, East New York

Located in Brooklyn, New York is the NYC Health + Hospitals/Gotham Health, East New York Clinic.

This clinic works with children, adults, and families throughout the local community, providing access to quality medical health services including support for behavioral health and substance use struggles. There are a range of other services offered here including pediatrics, optometry, and dental care, among other supports.

The Gotham Health network is the nation’s largest system of Federally Qualified Health Centers. Their structured and robust services address the diverse needs of residents throughout the community here.

Under this distinction, you’ll be able to access care and services for substance use or co existing mental health struggles regardless of your insurance status. They have sliding scale discounts that can make access to care more affordable.

Wraparound Addiction Recovery

Their addiction recovery services are offered through their behavioral health department. At the East New York clinic, you can come in for an initial evaluation after which a treatment plan will be created for you.

Along with helping you work through your addiction struggles using evidence based therapies, they can also help address coexisting mental health struggles that have contributed to your substance use challenges. If you need more robust services or require inpatient care, you’ll get connected to one of their hospital based programs within the Gotham Health Network.

Serving Diverse Health Needs

Covering the gamut of healthcare needs, the East New York Clinic provides accessible, top-quality care to the patients they serve. They support people from all walks of life including children, adults, members of the LGBTQ community, minorities, and others. They also have specialized programming for victims of torture including those who were involved in sex trafficking. They provide translation services in over 14 languages as well.

Latest Reviews

Kim
3 months ago on Google
1
Never care about what you do don t pick up the phone correct time and keeps transfer to different people and just disrespect by me keep calling and still not answer the phone and got mad when I keep calling they are very busy and don t care about their patience just for a quick question
Asmara Muhammad
4 months ago on Google
5
Everything New is being restored, it was time. Thank you all that help.
jaquaia Bigmama evans
4 months ago on Google
1
These ppl will have you waiting for mad hours .. definitely don't recommend anyone to come here
Rehab.com icon

Rehab Score

Question iconOur Methodology
Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
Gauge icon
7.5 / 10

Location

Accepted Insurance

NYC Health + Hospitals/Gotham Health, East New York works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
inpatient iconInpatient
Inpatient rehabs provide a space for clients to focus exclusively on their recovery while receiving intensive supervision and support. Inpatient treatment centers provide housing and food and most offer round-the-clock clinical care. Their primary treatment modalities typically consist of addiction counseling using various psychotherapeutic methods, including CBT, DBT, RBT, and motivational interviewing. Many rehabs also provide specialized services for clients with co-occurring addiction and mental illness. Recovery-focused life skills training and holistic therapies are other common services.
intensive-outpatient iconIntensive Outpatient
Clients who enroll in an intensive outpatient program (IOP) are typically either in early recovery or are experiencing a crisis that increases their relapse risk. These programs promote clients' sustained sobriety through robust support, including multiple, extended care sessions per week. Intensive outpatient treatment often encompasses an array of services, including psychotherapy, recovery education, and evidence-based holistic therapies, such as acupuncture and meditation. Many outpatient rehabs also offer medication assisted treatment (MAT).
aftercare iconAftercare Support
Clients in rehab aftercare programs receive a customized portfolio of services designed to promote their sustained sobriety. These clients have completed high-level treatment, are typically exiting detox and/or intensive inpatient care and are reintegrating into their home, workplace, and community. Rehab aftercare services address addiction disease as a chronic condition requiring continuing care. Clients typically work with case managers and recovery teams to access necessary resources, such as peer coaching and 12 step program induction support.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
military-program thumbnail image
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
lgbtq-program thumbnail image
LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Amenities

  • home-setting iconResidential Setting

Staff & Accreditations

Staff

Michelle Lewis

CEO

David C. Ferris

Chief Medical Officer

Raksha Tripathi

CFO

Lata Singh

COO

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Phone icon (844) 692-4692
Building icon

2094 Pitkin Avenue
Brooklyn, NY 11207

Fact checked and written by:
Nadia El-Yaouti, M. Ed.
Edited by:
Courtney Myers, MS

Rehab in Cities Near Brooklyn

Left arrow iconBack to NY

Reviews of NYC Health + Hospitals/Gotham Health, East New York

2.7/5 (102 reviews)
0
Staff
0
Amenities
0
Meals
0
Value
0
Cleanliness
5
49
4
11
3
4
2
11
1
69

Reviews

1

I used to come here when i was younger for years. It seems to be covenient because of all the different types of doctors available.So i understood that the wait was going to be long. I scheduled a dentist appt 2 months out. The day of the appt. I waited for almost 2 hours( m ... Read More

Reviewed on 11/27/2018
4.5

I've been coming here for a long time now, and I like it, I feel satisfied and well received. What I appreciate the most is that they have always been respectful while helping me, that makes it worth coming here. Thank you for helping me when I have needed it.

Reviewed on 11/16/2018
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.7 (100 reviews)
Clout Lord
3 weeks ago
1

These people suck they sit right there and never answer phone like pick a different job if u don’t wanna be there

Kryptonite32xo
1 month ago
1

This is by far the most disorganized and unprofessional health center I’ve ever visited in Brooklyn. The front desk and medical staff constantly pass blame back and forth, showing zero accountability or teamwork. Even worse, I saw an assistant openly cough in a patient’s face without wearing a mask — a shocking violation of basic health and safety standards. They force you to show up 30 minutes early, only to leave you sitting there for over an hour and a half past your actual appointment time. The overall experience reflected poor organization and a disregard for patient time and comfort. Absolutely unacceptable. Avoid this place if you can!

Kim
3 months ago
1

Never care about what you do don’t pick up the phone correct time and keeps transfer to different people and just disrespect by me keep calling and still not answer the phone and got mad when I keep calling they are very busy and don’t care about their patience just for a quick question

Asmara Muhammad
4 months ago
5

Everything New is being restored, it was time. Thank you all that help.

jaquaia evans
4 months ago
1

These ppl will have you waiting for mad hours .. definitely don't recommend anyone to come here

Shamaila Gardner
6 months ago
1

Paulette McIntyre
6 months ago
1

3 weeks and CVS is waiting for approval from my doctor to fill my BP medication I actually had to go there to have my first refill

Case Aultman
7 months ago
1

What is wrong with the people who work here? I followed my PCP, Dr. Kaplan, to this location who happens to be an exceptional physician. She is the only reason I come here, when I am able to actually book an appointment. Scheduling an appointment has been a constant ongoing nightmare that is beyond comprehension. The office has no direct line and the number listed directs you to a call center for appointment scheduling only the call center is not allowed to schedule appointments so they take aaaaall of your information and then tell you that someone from the actual office will call back to schedule. You may get a call back… maybe. Usually you don’t and on the off chance that someone decides to do their job that day, they call once and don’t leave a voicemail. So if you have your ringer off or if you’re in the shower, you’re out of luck! They aren’t going to try again and your only means of getting through is to call the number back and waste your time hoping someone gets your message and actually tries to contact you. Ive never experienced such incompetence and indifference from a medical office with which I was registered with my PCP EVER. I spent all of last week trying to schedule an appointment and now it’s the following week and I’ve heard nothing. I got one call, which I missed and whoever it was left no voicemail and the number on caller ID was the call center number when I called it back. I don’t get it. Do you just not want to work? Do you not want your patients to get the medical attention they need? If you ever walk into the office no one ever seems rushed or busy or like they have anything urgent they should be doing other than Dr. Kaplan, who I want to again reiterate is in a league of her own. The people who work here need to wake up and realize they are in an industry to help people… people are supposed to be better because they are there. They should not need a script for anxiety and stress because they can’t make an appointment or feel nervous approaching the receptionist who you sometimes you feel like you’re interrupting her day or chatter with another employee by checking in. If you don’t like to help people, then what are you doing here? Wake up and realize where you are and act like somebody who cares about people. Move at a pace that somewhat resembles people who are working hard to get everything done that needs to be. I can only imagine the reason I can’t schedule an appointment is because they are too busy… well judging by what I can see in person, the only reason they’re so busy is because they’re moving so slow and with zero urgency to get the job done. If somebody could muster up the energy this week to call me back, I’d appreciate it. Oh, and if I happen to miss the call, a voicemail with a number where you can be reached wouldn’t hurt. And this time when you see me in person, don’t try to tell me you called multiple times and left voicemails because you didn’t.

Lahcen Moksit
8 months ago
2

Jeremy Rivera
10 months ago
5

Sidratul montaha
11 months ago
1

Brynetta Hill
1 year ago
1

It is such a pity how poorly people of color treat each other. Who monitors and supervises this facility?! It is incredibly unacceptable that a prospective patient is kept on hold for minutes on end with nothing more than a "please hold!" Right now a woman has answered the phone only to immediately say "please hold" then disappear then cut the call off after never coming back on the line for 15 minutes. Then take the phone off the hook. This is horrid behavior. The dental department needs a complete overhaul. They always do this. If you don't call at the minute they open when maybe you'll get someone don't even bother calling. The staff is paid by tax payers money. The staff is from the community. How do you treat people this way? It does not register that when you go to work a part of the is answering the phone? This is sickening!!!!!! Which government office monitors them or are they left to treat the community any way they please? Because this is despicable!!!

Overall Experience
Date Submitted
No reviews matching the selected filter!
Get Help Now
Question iconSponsored Helpline
Phone icon 800-784-1361
Left arrow iconBack

Write a review for NYC Health + Hospitals/Gotham Health, East New York

Sharing your insights and experiences can help others learn more about this rehab center.

Title of Your Review
This is a required field
Your Review

Reviews comments must comply with our Review Policy Content Standards. Please do not use names (job titles / positions are acceptable) of any individual or identifying features, abusive remarks, or allegations of negligence or criminal activity.

A minimum of 200 characters and max of 2,000 characters required.
This is a required field
How would you rate the facility on the following?*
Overall Experience
Must select a star rating
Accomodations & Amenities
Must select a star rating
Meals & Nutrition
N/A
Must select a star rating
Treatment Effectiveness
Must select a star rating
Admissions Process
Must select a star rating
Staff & Friendliness
Must select a star rating
Cleanliness
Must select a star rating
Value for Cost
Must select a star rating
What is your connection to this facility?
This is a required field
Your Name*
This is a required field
Your Email*
This is a required field
This is a required field
Spinner icon Submitting your review...
Thumbs up icon Your review was successfully submitted.

Nearby Featured Providers

NYC Health + Hospitals/Gotham Health, East New York
Brooklyn, NY (844) 692-4692

NYC Health + Hospitals/Gotham Health, East New York

Gotham Health - East New York Diagnostic and Treatment Center is located in ... read more.
Educational Alliance – Project Contact
New York City, NY (212) 395-4400

Educational Alliance – Project Contact

Educational Alliance - Center for Recovery and Wellness offers culturally-co... read more.
Credo Community Center – Donald F. Pond Men’s Community Residence
Watertown, NY (315) 788-3833

Credo Community Center – Donald F. Pond Men’s Community Residence

Credo Community Center - Donald F. Pond Men's Community Residence is located... read more.
Get Help Today Phone icon 800-823-7153
Question iconSponsored Helpline