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Gotham Health – Renaissance Health Care Diagnostic and Treatment Center

264 West 118th Street New York City, NY 10026
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Gotham Health - Renaissance Health Care Diagnostic and Treatment Center NY 10026

About Gotham Health – Renaissance Health Care Diagnostic and Treatment Center

Gotham Health Sydenham in New York, New York, provides a variety of services such as adult medicine, behavioral health, and pediatrics. The facility provides intensive outpatient programs and integrated outpatient services. Discounted fees are offered for those who don’t have health insurance.

Mental Health Treatment To Support Addiction Recovery

A common cause of substance use is mental illness. Mental health services are available for all ages. In individual and group therapy, your counselor can help you heal from your mental illness through therapeutic approaches such as cognitive behavioral therapy and dialectical behavioral therapy.
Telemental virtual health sessions are available for those without transportation or unable to leave home. Speciality services are available for LGBTQIA+ individuals and geriatric patients.
The staff is also trained to heal patients who’ve experienced trauma such as domestic and gender based violence. Additionally, mobile crisis teams are available to respond to the location of a client experiencing a mental health crisis.

Intensive Treatments for Substance Use

Sydenham can make referrals for more intensive addiction treatments at other Gotham locations. Individuals with co-occurring mental health disorders can be treated at the Bellevue location. Male residential units are also available to help clients who are undergoing detoxification.
The Elmhurst location provides outpatient and inpatient addiction treatment programs. They also offer specialized support groups for seniors, Spanish speaking individuals, and women.
With several bus stops nearby, you’ll have easy access to the different medical clinics operated by NYC Health + Hospitals. The Gotham Health Sydenham location is not far from Central Park, where you can enjoy a relaxing walk after your treatment sessions.

Latest Reviews

Andrew Wan
10 months ago on Google
1
I have been a patient here for several years, but I won't suffer their terrible services any longer.After a busy spring, it came to my attention that I was overdue for my yearly blood work. A few weeks ago I booked an appointment, but it wasn't until this fall, so I sent a message to ask for the blood work to be done in advance. It took a week for a nurse to reply to me saying "You already had blood work done in May, wait until your appointment." Apparently, they're trained to only read the first 4 numbers of a date, because the last time I was there was May of 2023. The very large "YOU ARE OVERDUE FOR DIABETES SCREENING" message on my account was a hint she was wrong. It took another week for her to apologize and say that she was sending it to my doctor. Yesterday - four full weeks after this conversation started, two weeks since their last message to me, and I sent more than one asking them to not forget in that time period - I am told my doctor will order the blood test when I see him in late September. Who cares if I'm possibly pre-diabetic like previous tests have shown? Just wait it out and hope for the best.This is the final straw that's making me change practices, but the service here has NEVER been good. As others have said, showing up on time for your appointment only guarantees you wait an hour to be seen. Visits are always quick and you are out the door as fast as they can get you, they've got 100 other people waiting to be seen even at the end of the day - I've been in the waiting room with people complaining they've been there since noon. Messages never get answered in less than a week, and almost always accomplish nothing.Just go somewhere else, I know you can do better than this place if you try even a little.
Helen Vance
1 year ago on Google
5
While attending a program at the Harlem Parish next door, my mother of 91 had an non-emergency, urgent situation. We entered the facility not knowing what to expect. We were greeted with upmost respect and kindness. From the security detail at the door to the 2 receptionists at the window, these wonderful people worked collectively to get us what we need to attend the program comfortably. I am so thankful for the kindness and compassion that was extended to us.
Alseny Camara
1 year ago on Google
5
The clinic is very clean , secure, quiet,they have good team work. The Staff, and the Admistration are professionalThe Doctors ,The Nurses and the pca taken care good all the patients professionally I recommend everyone to visit the Sydenham clinic 264 west 118 street Harlem. The clinic is one of the best clinic in New york city.
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Rehab Score

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6.9 / 10

Location

Other Forms of Payment

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
military-program thumbnail image
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Amenities

  • home-setting iconResidential Setting

Staff & Accreditations

Staff

Michelle Lewis

CEO

Dr. Mitchell Katz

President & CEO

John Ulberg

Senior VP & CFO

Machelle Allen, MD

Senior VP & Chief Medical Officer

Natalia Cineas, DNP, MSM-N, MBA, RN, NEA-BC, FAAN, FADLN

Senior VP & Chief Nurse Executive

Linda DeHart

VP of Finance

Kenra Ford, FABC, MBA, MT(ASCP)

VP of Clinical Services Operations, Medical & Professional Affairs

Kim Mendez, EdD, ANP, RN

Senior VP & Corporate Chief Information Officer

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Phone icon (844) 692-4692
Building icon

264 West 118th Street
New York, NY 10026

Edited by:
Eric Owens

Rehab in Cities Near New York City

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Reviews of Gotham Health – Renaissance Health Care Diagnostic and Treatment Center

3.2/5 (71 reviews)
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Overall Experience
Date Submitted
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Google Reviews

3.2 (71 reviews)
Andrew Wan
11 months ago
1

I have been a patient here for several years, but I won't suffer their terrible services any longer. After a busy spring, it came to my attention that I was overdue for my yearly blood work. A few weeks ago I booked an appointment, but it wasn't until this fall, so I sent a message to ask for the blood work to be done in advance. It took a week for a nurse to reply to me saying "You already had blood work done in May, wait until your appointment." Apparently, they're trained to only read the first 4 numbers of a date, because the last time I was there was May of 2023. The very large "YOU ARE OVERDUE FOR DIABETES SCREENING" message on my account was a hint she was wrong. It took another week for her to apologize and say that she was sending it to my doctor. Yesterday - four full weeks after this conversation started, two weeks since their last message to me, and I sent more than one asking them to not forget in that time period - I am told my doctor will order the blood test when I see him in late September. Who cares if I'm possibly pre-diabetic like previous tests have shown? Just wait it out and hope for the best. This is the final straw that's making me change practices, but the service here has NEVER been good. As others have said, showing up on time for your appointment only guarantees you wait an hour to be seen. Visits are always quick and you are out the door as fast as they can get you, they've got 100 other people waiting to be seen even at the end of the day - I've been in the waiting room with people complaining they've been there since noon. Messages never get answered in less than a week, and almost always accomplish nothing. Just go somewhere else, I know you can do better than this place if you try even a little.

Helen Vance
1 year ago
5

While attending a program at the Harlem Parish next door, my mother of 91 had an non-emergency, urgent situation. We entered the facility not knowing what to expect. We were greeted with upmost respect and kindness. From the security detail at the door to the 2 receptionists at the window, these wonderful people worked collectively to get us what we need to attend the program comfortably. I am so thankful for the kindness and compassion that was extended to us.

Alseny Camara
1 year ago
5

The clinic is very clean , secure, quiet,they have good team work. The Staff, and the Admistration are professional The Doctors ,The Nurses and the pca taken care good all the patients professionally I recommend everyone to visit the Sydenham clinic 264 west 118 street Harlem. The clinic is one of the best clinic in New york city.

Javon Amountboy J.B. Brewster
1 year ago
1

GO ANYWHERE ELSE BUT HERE IF YOU VALUE YOUR HEALTH, they are NOT together. DO NOT WAIST YOUR TIME OR MONEY. Front desk Javi IS THE BEST DOE!!!

Vanessa Collado
1 year ago
1

Staff are rude and just plain ghetto

amauris52
1 year ago
1

I been trying to get in contact with this people for over a week for a refill, in the app in the phone and no body answer or get back to you.. when someone pick up they hang up the phone

Response from the ownerInvalid relative date format:
We appreciate your feedback. Please feel free to contact us at GothamHealth@nychhc.org so that we can address concerns regarding your experiences.
Yolanda Lindsay
1 year ago
1

You come here if your looking to die. Physicians are jaded and disengaged. Constantly having to prove your sick or suffering. Being told you got it or tough it out has been the killer of black women and sydenham plays a role in this as well. 30 years and today was the day i quit. If you care about your health find somewhere else. Sydenham is where you go to pick up your bedside table cocktails of medicine. Just go to an actual hospital ANY OTHER HOSPITAL ! Update: Sydenham reached out to me shortly after the review to address my issue. Unfortunately, it did what it does best and let me down. However, a wonderful representative became a stakeholder in my care. She listened to and validated my concerns, promptly reaching out to her team to schedule an appointment for the very next week, according to my schedule. I spoke with the director who confirmed the appointment after checking my availability. On the day of the appointment, I arrived to be informed that I didn't have an appointment at all. Apparently, there had been an overnight change, and I was now required to wait for a month without any consideration for my availability. Even at the front desk, I was met with a dismissive and jaded tone. It was disheartening to hear them say, "We don't do that," when they could have informed me months ago so that I could explore other options for care. Regrettably, I don't envision Sydenham as a pillar in our community, despite its presence here for decades. As I observe the declining number of patients and diminishing service offerings, the lack of care and compassion comes as no surprise. I hope to find quality care outside of Sydenham, as I can no longer trust them to prioritize my well-being. They have proven themselves to be completely untrustworthy, disengaged from the community, and blissfully ignorant of their patients' needs. At this point, I suggest taking your insurance to a boutique clinic for better service and care.

Jason Dixon
1 year ago
1

Its 1:30 I’ve Been Here Since 11:45 my actual appointment time still yet to be seen this place SUCKS a real JOKE!!!

Renato G
1 year ago
5

.. Yes , it's true.. This small hospital stablished at 264 w 118th st is the right and smart place to take care of our own health 🙏 .. All Doctors & Nurses do an Amazing job in our body + scanning from head to toes + easy access to the lab (for all types of tests & exames) + with low or no costs and no stress for parking .. 👍 .. That's why I strongly recommend this clinic for everyone, every single person living in NYC Manhattan.. 💛🙏👍😇 .. Simply AWESOME.. 😎 Sincerely, Renato and Nina

mariam kanga
2 years ago
5

Dr Mary Mc Cord is the best Pediatrician . She would call and follow up on my kids . I've been going to that clinic since my 1st pregnancy (2007) on 125th st . I miss Dr Lanzara, Dr Ignacio, Dr Jackson and some other great Doctors. I thank y'all for your services.

Demon Gamer
2 years ago
5

Cherylann Charles
2 years ago
2

We all need to be nicer to each other . You never know what someone is going through. A kind word. The way you speak to someone makes a big difference. .

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