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Harbor Oaks Hospital

35031 23 Mile Road
New Baltimore, MI 48047
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Harbor Oaks Hospital MI 48047

About Harbor Oaks Hospital

Harbor Oaks Hospital is an inpatient treatment center located in New Baltimore, Michigan. The facility offers care for both adults and children and not only treats substance abuse but also provides inpatient care for a wide range of mental health disorders including bipolar disorder, schizophrenia, anxiety, PTSD, and more.

Substance and Alcohol Addiction Support

Harbor Oaks manages both drug and alcohol addiction with a comprehensive inpatient treatment plan designed to support not just detox, but identifying underlying causes that led to substance dependence. Patients that participate in this program will be closely monitored with an ongoing assessment strategy.

Support for What Comes After

Not only does Harbor Oaks work to provide detox and mental health services, but they offer skills-building training to help participants be self-sufficient. Meanwhile, counseling services are offered in both group and individual settings and family meetings are also supported because this center understands that recovering addicts need a village to stay sober.

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Latest Reviews

Alyssa Rossman
1 month ago on Google
5
Giving this 5 stars so others see it: My mom went here for help and she is more traumatized than before. She has never harmed herself in her 50 years of living but came back with bite marks and scratches. This place needs to be shut down immediately. I will work on pursuing this action myself.
Esther lange
2 months ago on Google
5
First time coming into this building - first impressions it’s very clean , good ac , nice staff here . Looking foward to learning more about this facility.
Response from the owner1 week ago
Thank you! We appreciate you taking the time to leave a review as we continue to hold ourselves to the highest standards in the delivery of clinically excellent care.
Al Conrad
2 months ago on Google
5
Caring staff and great program offerings. Highly recommend
Response from the owner1 week ago
Thank you for leaving this review! We appreciate hearing your perspective and are grateful for your feedback.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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6.9 / 10

Accepted Insurance

Please contact to verify your specific insurance provider.

Harbor Oaks Hospital works with several private insurance providers, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

Residential treatment programs are those that offer housing and meals in addition to substance abuse or mental health treatment. Harbor Oaks Hospital offer inpatient psychiatric and chemical dependency inpatient treatment for children, adolescents, adults and older adults. Every patient receive an individualized treatment plan that is tailored to meet the unique needs of the individual.

12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).

A partial hospitalization program (PHP) is a short-term form of intensive rehab, usually for those with acute symptoms that are hard to manage but don't require 24-hour care. PHPs have structured programming (i.e. individual and/or group therapy), and usually meet 3-5 days a week for ~ 6 hours (i.e. 9am-3m). Some PHPs are residential (patients sleep on site) and some are not, so patients sleep at home. Partial Hospitalization Program is available for adults.

24-hour clinical care in Michigan is essential for certain phases of recovery treatment. During detox, many physical ailments related to the detox process can be lethal if not treated. Having medical staff available at all times provides the proper care for safe detox. Medications and other treatment can also make the process much more comfortable and bearable.

Treatments

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Programs

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Motivational Interviewing (MI) is a clinical approach to helping people with substance abuse issues and other conditions shift behavior in positive ways. It is more goal-oriented than traditional psychotherapy, as MI counselors directly attempt to get clients to consider making behavioral change (rather than wait for them to come to conclusions themselves). Its primary purpose is to resolve ambivalence and help clients become able to make healthy choices freely.

To maintain a healthy and productive life, you need certain life skills. They help you make good decisions and build good relationships. Because they are key to long term recovery, most rehab programs in Michigan include integrated life skills training.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Quitting smoking is tough without the proper support. A good quit plan often includes nicotine replacement therapy. These products allow your body to adjust to a lack of nicotine, so you experience fewer cravings and less intense withdrawal symptoms.

Amenities

  • weight iconGym
  • private iconPrivate Setting

Staff & Accreditations

Staff

Ann Long

CEO

Angela Miller, MA, LPC

COO

Brian Chaperon

CFO

Jennifer Michalczuk

Director of Nursing

Rachel Bybee

Director of Admissions

Christina Burnett

Director of Clinical Services

Tim Kane

Director of Risk & Compliance

Angelica Hefling

Director of Health Information Management

Accreditations

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes
Accreditation Number: 3159

The National Association of Addiction Treatment Providers (NAATP) is a professional association that represents organizations in the field of addiction services. Founded in 1978, NAATP's mission is to advance addiction services and ensure that high-quality addiction treatment is available and accessible.

NAATP Member: Yes

Rehab.com regularly reviews this listing for accuracy but changes may occur between updates. For the most up-to-date information, please contact Harbor Oaks Hospital.

Contact Information

Building icon

35031 23 Mile Road
New Baltimore MI, 48047

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Reviews of Harbor Oaks Hospital

2.28/5 (414 reviews)
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Date Submitted
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Google Reviews

2.28 (414 reviews)
jake allen
2 weeks ago
1

Harbor oaks? Should be harbor jokes

Response from the owner
We are incredibly troubled by this feedback, as the delivery of quality care is central to the work we do. If you would be willing to provide more information regarding the circumstances and allow us to have an opportunity to address your concerns, please contact us. We would truly appreciate it.
Jaclyn Pisane
2 weeks ago
1

DONOT leave your babies here!!!! We (the parents) and our child were unlawfully imprisoned by Harbor Oaks this evening! We just had to have the police come rescue us from there because we had brought our child who needed council. We were taken into a room and handed papers to sign. When I asked about these reviews before signing anything the ladys demeanor drastically changed and she stated these reviews were all false and proven so. She then got up and coached our child into another locked room keeping us/her parents locked in the first room. We called the police from the room they locked us in and they then let us out into a locked hallway when we stated we had contacted the police. We could see our child with one of the workers through another locked door that had a window. We asked repeatedly to be in the same room with our child and we were told no. We demanded our daughter back repeatedly and we were told no. So we had to call the police again in the locked hallway to get our daughter back. With the police on the way to rescue our family The ladies kept us locked in the small hallway with them trying to force us to sign our child in. They finally let us out of the building with a final cps threat for not signing their paperwork. **All of this before even asking us questions about what was even going on with our child. We had not signed anything to admit our child at this point** We stayed in front of the building and waited for the officers so we could file a police report agaisnt them.

Response from the owner
We are very disheartened by this feedback, as we strive to provide superior clinical care in an encouraging and supportive setting where true healing can begin. Receiving feedback is pivotal to the work we do, and it is imperative that we gather more information so that we can best address your concerns. Please contact us directly.
Mickinly Qualls
3 weeks ago
1

Reckless ben needs to shut this place down, they didn't even treat me, they refused to give me proper nutrition, I did not recive ANY exercise time, the "doctor" literally only saw me for a minute, the refused Religious accommodations

Response from the owner
It is concerning to read this, though we are thankful that you were willing to share. Our goal is to offer a safe and comfortable environment where all focus can be placed on the healing process. That said, we would be grateful to have an opportunity to gather more details. If you would be willing to discuss your concerns with us directly, please contact us. We would greatly appreciate it.
Kass Hiller
4 weeks ago
1

My experience at Harbor Oaks Hospital was extremely concerning, and I would not recommend this facility to someone seeking mental health treatment. During admission, staff required me to remove four earrings worth approximately $2,500 that also had significant sentimental value. I personally watched them place the earrings into a plastic bag during intake. They are now missing, and I was told there is no record that I ever turned them in. Their own admission photo shows me wearing earrings when I arrived. I was also told surveillance footage is only kept for seven days, so it could no longer be reviewed, and that I would need receipts for the jewelry—even though the pieces were gifts. The lack of accountability has been incredibly upsetting. I also witnessed situations that seriously concerned me. A patient with major mobility limitations went approximately three days without a shower while waiting for a shower chair and was later discharged without his wheelchair despite being unable to properly bear weight. I witnessed another patient develop severe tongue swelling and bleeding while staff yelled at her in front of everyone and accused her of faking it. My own medication management was also poor. For approximately three days, I did not receive my correct SSRI regimen, and I still was not back on my previous dosage by discharge. Doctor visits were extremely brief, schedules for groups, meals, and medications were inconsistent, and patients could miss meals if they weren’t awake. We were also given the impression that group attendance and staff notes could influence how quickly we were discharged. People enter inpatient psychiatric care at incredibly vulnerable points in their lives. They deserve compassion, structure, proper medical care, protection of their belongings, and accountability. Based on what I personally experienced and witnessed, Harbor Oaks fell far short of that standard.

Response from the owner
Your feedback is extremely important to us, and we thank you for taking a moment to write this review. However, we are worried about what we have read and would like to have an opportunity to gather more information. We strive to provide the highest-quality care, and receiving feedback is crucial to ensuring that we do. Please contact us directly. We hope to speak with you soon. Thank you.
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