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Arden House

Closed: Hamden, Connecticut
Harborside Healthcare - Arden House CT 6514

About Arden House

Arden House, located in Hamden, Connecticut is a private alcohol and drug rehab that offers treatment for a variety of substance abuse addictions. They offer supervised medical treatment to safely manage withdrawal symptoms during detoxification, residential care providing long term support for addiction recovery, as well as flexible outpatient addiction therapy allowing patients to live at home while receiving regular treatment. Additional levels of care offered include partial hospitalization.

Specialty rehab programs at Arden House include tailored care focusing on women’s specific needs and experiences, gender-specific addiction treatment addressing unique challenges faced by men, and age-sensitive addiction treatment considering health and life-stage issues of older adults.

Facility Overview

Bed icon 70
Number of Available Beds

Latest Reviews

justin Guidone
3 months ago on Google
1
Dont send your loved ones here
Joe B.
4 months ago on Google
1
This place is horrible when I wanted to leave they locked the doors and got violence with me I had to call the police The inside was disgusting. I was there for knee therapy post surgery DONT everest bring some there
Response from the owner4 days ago
We're deeply sorry to hear about your experience, Joe. We take all concerns seriously. Please contact us directly at +1 203-281-3500 so we can discuss this further.
Chad E. Sr.
6 months ago on Google
1
Police and State are involved. They fractured my fathers hip. Entered with nothing broken , many many x-rays while there. Staff was rough, abusive and hurt him. We are suing. If you value your loved ones don't go here.
Response from the owner3 weeks ago
Sorry to hear about your experience Chad. We take your feedback seriously and apologize for any distress caused. We're committed to providing quality care and addressing these issues promptly. Please contact our administration directly at +1 203-281-3500 so we can work together to resolve your concerns!
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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5.8 / 10

Location

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient rehabs offer a wide variety of therapeutic programs to address clients' unique and evolving needs. They are generally most effective for clients who have completed inpatient treatment and are medically stable. Most outpatient treatment centers prioritize addiction counseling and recovery-focused life skills training. Many also provide medication assisted treatment (MAT) for clients in alcohol and opioid recovery. Evening, night, and weekend sessions are commonly offered to accommodate clients' schedules.
inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
partial-hospitalization iconPartial Hospitalization Program
A partial hospitalization program (PHP) offers short-term intensive rehab for those who don't require 24-hour care. PHP treatment can serve as an alternative to inpatient hospitalization or a step-down option after being released from a hospital or residential program. A partial hospitalization program can provide medication management, relapse prevention strategies, and behavioral therapy interventions. With daily sessions lasting up to 8 hours for up to 5 days a week, the duration can vary with the average being 90 days.
medically-assisted-detox iconMedically Assisted Detox
Typically seen as a first step in the recovery process, medically assisted detox generally takes place in an inpatient setting under the 24/7 supervision of licensed medical professionals. It is considered the safest way to remove addictive drugs from your body. The length of a medical detox program is individualized, but it often takes around 5-7 days.

Treatments

Substance rehabs focus on helping individuals recover from substance abuse, including alcohol and drug addiction (both illegal and prescription drugs). They often include the opportunity to engage in both individual as well as group therapy.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Nutrition therapy provides a personalized, high protein diet that gives your body the nutrients it needs for mental and physical recovery. This is an important part of drug rehab programs in Connecticut.

When you use nicotine replacement therapy in Connecticut, you can avoid further exposure to the harmful chemicals found in tobacco. You'll get small doses of nicotine without the other toxins, so you can slowly wean yourself off nicotine and quit smoking for good.

Staff

Usher Egert

Chief Executive Officer

Shimon Auerbach, LNHA

Regional Director of Operations

Sruly Zeiger

Chief Financial Officer

Leba Markowitz

Corporate Clinical Director

Sheldon Werner

Director of Purchasing

Rehab in Cities Near Hamden

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Reviews of Arden House

3.5/5 (91 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

3.5 (91 reviews)
Suehail Agrinsoni
1 week ago
1

Horrible place

justin Guidone
3 months ago
1

Dont send your loved ones here

Joe B.
4 months ago
1

This place is horrible when I wanted to leave they locked the doors and got violence with me I had to call the police The inside was disgusting. I was there for knee therapy post surgery DONT everest bring some there

Response from the ownerInvalid relative date format:
We're deeply sorry to hear about your experience, Joe. We take all concerns seriously. Please contact us directly at +1 203-281-3500 so we can discuss this further.
Chad E. Sr.
6 months ago
1

Police and State are involved. They fractured my fathers hip. Entered with nothing broken , many many x-rays while there. Staff was rough, abusive and hurt him. We are suing. If you value your loved ones don't go here.

Response from the ownerInvalid relative date format:
Sorry to hear about your experience Chad. We take your feedback seriously and apologize for any distress caused. We're committed to providing quality care and addressing these issues promptly. Please contact our administration directly at +1 203-281-3500 so we can work together to resolve your concerns!
Terrell Epps
8 months ago
5

The people that I’ve met here the workers they are great Michael Sterling

Response from the ownerInvalid relative date format:
Thank you Terrell for your kind words and for choosing Arden Care Center!
SassyClassykool
1 year ago
2

My family member has been a resident of Arden House for many years. Her health care has been great. The one issue I have with Arden House is with Administration. I have had an ongoing issue in reguards to many missing items of my sisters for well over a year. I have spoken with several people on several different occasions via phone, email, and zoom, yet nothing is resolved.

Response from the ownerInvalid relative date format:
We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback.
Imanie R
1 year ago
1

This place is the worst! My parent was injured several times and no one cared. She would complain about how they would hurt her and grab her hard. We even found black and blues on her that were finger prints from being squeezed so hard. She suffered and was deteriorating quickly. They also stole all of her clothes and expensive sneakers and they didn't care. We found her several times with no diaper and a hospital gown because everything was gone. I'm tellin you if you love your family member do not bring them here. Shut this place down!!!

Response from the ownerInvalid relative date format:
I would like to get some more details about your experience with us. Please contact our Compliance Department at (800) 944-7776 so we can further investigate.
Trish Acampora
1 year ago
1

I'm still heartbroken by the death of my Dad at The Arden House in August. The only way to describe this facility is "unprofessional, uncaring and agenda driven". After a fall at home and a brief stay at Yale Dad unfortunately ended up there. I'm located in FL but from the moment Dad arrived it was impossible to have confidence in this facility. He had no phone in his room and we went for days without speaking to him. We bought him a cell phone and the nurses would shut it off at night and never put it back on. Dad deteriorated quickly (86 years old with CHF) being there he was isolated and lonely. From May 11th to his passing on August 19th I couldn't get any help from Arden to get him home. The owner Phyllis was only concerned with signing papers for Medicaid so they could keep his estate if he were to pass there. After Dad refused to sign and his Medicaid expired they stopped caring for him (June 30th). They still wouldn't respond to me and suddenly he no longer needed PT, OT and even an oxygen tank. I called 3 times a day with different nurses and Social Workers claiming they were new and didn't know him. This facility is not taking care of their patients and doesn't have their best interest at heart. I tried calling the owner who took Dad to court to name a conservator. On August 9th I was given a conference call with Phyllis a nurse and a SW. I was named Co- conservator with my brother and was relieved hoping to now be able to get him home. He was begging my brother to get him out of there and was scared which we found strange. He did have an incident with another patient where he was hurt and required stitches. I think everyone needs to know their history of neglect and incompetence. My Dad didn't die with dignity and respect that we all deserve. He died alone in an uncaring environment with people who just want money and possibly everything in the family estate. The lack of care and premeditated actions are disturbing and need to be addressed. Never did I imagine my first call from the Arden House was received 2 days later letting me know that Dad passed away. The bill for $38k from Arden House came 2 days later along with the attorney bill ($850) they hired to represent Dad in court. What a terrible thing to go through knowing now how bad it really was. Picture is of the food from dinner for a grown man and Dad's final resting place. Stay clear of the Arden House if you want real Healthcare. They need to be investigated and shut down.

Response from the ownerInvalid relative date format:
Trish Acampora So sorry for your loss. I would like to get some more details about your experience with us. Please contact our Compliance Department at Reachout@genesishcc.com so we can further investigate.
Rosse Torres
1 year ago
1

Utterly disgusting, floors, walls, care all about this place is nasty! Do not bring your love ones here. Unless you want to see them suffer.

Response from the ownerInvalid relative date format:
I would like to get some more details about your experience with us. Please contact our Compliance Department at Reachout@genesishcc.com so we can further investigate.
Lyn Roberts
1 year ago
5

I can not thank Arden House of Hamden enough for the outstanding support and compassion that was given to my relative. He was treated with respect from the time he entered till his recent death. In my and his experience the Business Office is answer any questions. They often go beyond expectations. The skilled Nursing staff is incredible their love, and commitment has no end. Recreation too, always doing something, playing games and music, working on cognitive skills. One thing for sure the whole staff made it a home for my loved one. He was there for 6 years and lived on every floor. As hard as it was to watch him decline, I always knew he was getting the best of care. Thank you is not nearly enough.

Response from the ownerInvalid relative date format:
Lyn Roberts, thank you for your kind words and this wonderful review!
Ruby Conforte
1 year ago
1

Response from the ownerInvalid relative date format:
I would like to get some more details about your experience with us. Please contact our Compliance Department at Reachout@genesishcc.com so we can further investigate.
Lindsay Maki
1 year ago
1

I have a family member at Arden House for the last 3 months. It has been a terribly upsetting experience. Though some caring staff, most are unresponsive, uncaring, uncommunicative. Even case workers do not seem to care of follow up on important, simple requests. The facility is in terrible condition, the amenities are gravely lacking. TV and phone lines do not even come standard with room which is typical at other Genesis Properties. Terribly disappointed and I feel terrible for all of their patients.

Response from the ownerInvalid relative date format:
Thank you for bringing this matter to our attention. We will use this as an opportunity to improve. Please contact our Compliance Department at Reachout@genesishcc.com so we can further investigate.
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