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Hartgrove Behavioral Health System

5730 West Roosevelt Road Chicago, IL 60644
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Hartgrove Behavioral Health Services IL 60644

About Hartgrove Behavioral Health System

Hartgrove Behavioral Health System is a behavioral health treatment center on Roosevelt Road in Chicago, Illinois. The center has programs for people of all ages, including school age children, adolescents and adults. They have inpatient, outpatient, and partial hospitalization programs and offer treatment for mental health and substance use disorders (dual diagnosis).

The center has contractual relationships with more than 30 different insurance companies. They also take TRICARE and Medicare. They’ll work with your insurance company throughout the process to ensure you get the most out of your mental health coverage.

The Steps to Recovery Dual Diagnosis Program is an adult intensive outpatient program (IOP) for those 18 and up with substance use disorder and co-occurring mental health issues. The program provides medication assisted treatment (MAT) for alcohol and opioid addiction.

You’ll receive treatment from registered MISA (Mental Illness/Substance Abuse) counselors. You’ll learn about the impact of substance use on your mental and physical health, attend counseling and develop a readiness to change plan. You’ll learn how to regulate your mood and how to appropriately express your feelings

The inpatient services include recovery and crisis stabilization. If you’re in the crisis stabilization unit, you’ll be separated from those in the recovery unit. Crisis stabilization patients are given support for external behaviors such as psychosis and aggression. If you’re in the recovery unit, you’ll get help with internalized behaviors such as depression and anxiety.

In both units, you’ll get evidence based treatments with different therapy modalities as well as medication treatment if appropriate. Children and adolescents receive schooling through the Hartgrove Academy program.

Facility Overview

Bed icon 160
Number of Available Beds

Latest Reviews

Jatavia Hooker
2 months ago on Google
1
I have called 5x and waited each time for someone to pick up and no one does. This is a 24 hour hospital that should have 24 hour service especially someone by the phone for any assistance needed. Calling to see if my sister has arrived and I can t even find that out since no one answers!
Laylonnie Mantilla
2 months ago on Google
1
It's a bad place for anyone and everyone the food is bad and they have a teacher who comes in she's really mean and the guys there that are staff will look at you and try to go in your room and look at you inappropriately I'm a girl and I'm 15 year's old I just got out of there it's a bad place don't send your kid there just because of there anger or running away it's not worth it nothing changed and I'm so upset that my dad did this to me and it makes me feel not wanted. I hate it there
Response from the owner2 months ago
Thank you for the review, Laylonnie. We would like to work with you directly about your feedback. Could you please visit us at http://www.hartgrovehospital.com/contact-us/ to provide us with your contact information so we can reach out to you? Thank you.
Aalana Crossley
2 months ago on Google
1
This place is very damaging to young children and teenagers, I am very concerned about what goes on behind these doors that know one knows about, I am considering getting the 7news eye team involved, very foul things are happening in this facility.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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7.4 / 10

Location

Accepted Insurance

Hartgrove Behavioral Health System works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
intensive-outpatient iconIntensive Outpatient
Intensive outpatient programs (IOP) enable clients to receive high-level care while living at home. Clients may choose to enter IOP instead of enrolling in inpatient care post-detox or they may transition from an inpatient rehab into IOP. Intensive outpatient treatment involves multiple therapeutic sessions per week and includes a combination of psychotherapy and addiction and recovery education. Many programs also offer medication assisted treatment (MAT) and/or holistic therapies, such as acupuncture and massage.
partial-hospitalization iconPartial Hospitalization Program
As a flexible option, a partial hospitalization program (PHP) is tailored for those who don't require 24-hour care. PHP treatment can include daily therapeutic sessions and services such as relapse prevention and medication management. Based on your needs, PHP treatment duration can average 90 days and require a minimum of 20 hours of commitment weekly. While a partial hospitalization program typically requires a commute, telehealth may be available. PHP treatment costs can vary but are often covered by most insurance.
24-hour icon24-Hour Clinical Care
Addiction treatment often begins with 24-hour clinical care in Illinois. This supervised setting is the best environment for detox.where medical staff can provide 24/7 supervision and responsive care as your body is cleansed of addictive substances. Doctors may prescribe antagonist and partial agonist drugs to counteract the effects of drugs or alcohol, or they may slowly taper down dosages of substances to end physical dependence on the drug.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Motivational interviewing in Illinois is person centered and collaborative. This method allows the therapist to come alongside the client to address the issue of ambivalence toward change. By listening and reflecting, the therapist helps the client see the need for change and commit to making changes.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Life skills training in Illinois gives you the tools you need to meet daily demands. These fall into three main categories: personal skills, interpersonal skills, and cognitive skills. While in rehab, you'll work on each of these areas as part of your recovery treatment.

Recreational therapy in an addiction treatment program in Idaho helps you rediscover the joy and build healthy habits you can continue as you reenter the community. Activities can include gardening, yoga, and group games that all promote relaxation, improve mood, and encourage interaction and community building. These factors are crucial for sustaining long term recovery.

A therapist who specializes in creative arts therapy in Illinois helps you communicate your feelings through expressive activities such as painting, music, or acting. Skill in the art form is not required to benefit from this type of therapy.

Amenities

  • spa2 iconYoga Studio
  • home-setting iconResidential Setting
  • private-room iconPrivate Rooms

Staff & Accreditations

Staff

Meh Jabeen Hussain, MD

Clinical Director of the Pediatric Unit

Mabel Avilas, MD

Clinical Director

Lynda Pettigrew, PMHNP-BC, APN, RN

Psychiatric Nurse Practitioner

Ashley Kuhl Piwowarski, PsyD

Executive Director of Outpatient Services

Sanjay Dharmapuri, PhD

Group Chief Medical Officer, Clinical Director

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Phone icon (773) 413-1700
Building icon

5730 West Roosevelt Road
Chicago, IL 60644

Fact checked and written by:
Susan Bertram, BA
Edited by:
Kerry Nenn, BSW

Rehab in Cities Near Chicago

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Reviews of Hartgrove Behavioral Health System

2.29/5 (101 reviews)
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Reviews

1

This place is very unprofessional and unpleasant. They show no empathy towards the patient or the family what so ever. Don't come here, it's filled with neglect, lack of organization, and chaos.

Reviewed on 11/28/2018
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.3 (100 reviews)
lolo perez
3 weeks ago
2

I got attacked. A Girl pulled my braids out. . The work there was smiling checking my hair. she got mad at me when I was the one who got water thrown in my face. They placed the girl on tap for a day. Everyone was me at me for telling.They were being mean to me talking about me. I got jumped the next day by her and a diff girl because I asked the diff girl to get out of my personal space I told her it was a boundary. PhP is 4 stars tho

Response from the ownerInvalid relative date format:
Thank you for taking the time to leave us this review. We would appreciate the opportunity to work with you directly regarding your review. Could you please visit http://www.hartgrovehospital.com/contact-us/ at your earliest convenience and provide us with your contact information? Thank you.
Missy Wujek
3 weeks ago
1

It has been a little over a year since my visit and I am still dealing with PTSD from their ‘treatment’. 6 days of HELL. Three days of no toiletries, no food I could eat even though each meal I reminded them I was a vegetarian, bed bug infestations, and being forced to take medication because as a manager of the department said ‘take the meds, attend group meetings, play the game or we will keep you longer.’ Their groups were a joke. Even the person leading it would basically talk about whatever they wanted. I happened to be there when they were being ‘audited’ and watched as the staff hid things that were not allowed on the floor in closets, drawers, or wherever they could. I had overheard night shift talking about me and when I brought it up to one of the managers. She asked ‘well did you go confront them?’ Of course I didn’t. And since I didn’t know the names of the staff members and I asked her if she could look it up because I had the date and time it happened. To which she replied ‘well i am not going to accuse anyone if you don’t have names.’ Hartgrove has made it very clear IT IS NOT OKAY TO NOT BE OKAY. I came out much more mentally damaged than when I went in.

Response from the ownerInvalid relative date format:
Thank you for sharing your concerns with us. We'd appreciate the opportunity to discuss them with you in more detail directly. Should you wish to speak with a representative in more detail, please provide us with your contact information by visiting https://hartgrovehospital.com/contact-us/. Thank you again.
Kaelie Davis
1 month ago
1

Was forced to be here in 7th grade as an outpatient for over a month. It’s dirty, staff are rude as hell, food tastes and looks like it was left out for days before being served. Send your child literally ANYWHERE ELSE.

Response from the ownerInvalid relative date format:
Thank you for the review. We would like to work with you directly about your feedback. Could you please visit us at http://www.hartgrovehospital.com/contact-us/ to provide us with your contact information so we can reach out to you? Thank you.
dara k
1 month ago
1

was left with lice in my room for a week, no treatment. was forgotten about and didn’t get fed. not even water. and got in trouble for stepping outside my room to ask for water. felt like prison. if i could give 0 stars i would. i want everyone to know the experience i had so hopefully they will never step foot in hartgrove.

Response from the ownerInvalid relative date format:
Thank you for the review. We would like to work with you directly about your feedback. Could you please visit us at http://www.hartgrovehospital.com/contact-us/ to provide us with your contact information so we can reach out to you? Thank you.
Leslie West
1 month ago
5

The staff provided Compassionate and Professional care for my loved one. Thank you!

Response from the ownerInvalid relative date format:
We are delighted to see this review. Thank you for the kind comments! Have a wonderful day.
Daniel Nash
1 month ago
5

I’m a young male adult I attend “IOP” At heart grove for many ppl who don’t know what “IOP” is it’s a intense out patient program that’s help young males and adults changes their live around this program not just help for the moment this program really prepares you for the future and help put all the bad and needs to the side for you could focus more I’m really glad that I found this program

Response from the ownerInvalid relative date format:
Thank you for taking the time to leave a review; we’ll be sure to pass your comments on to our team! Have a great day.
AshKash
1 month ago
5

It's a cool place over all but Tracey and the IOP team really helped me see that people still care about me and my future. If it wasn't for them, this journey wouldn't have been easy.

Response from the ownerInvalid relative date format:
Thank you for your kind words! Shout-outs like this are so meaningful to our team and we will be sure to pass your comments along. Thank you again and take care!
Kendyn Ashlock
1 month ago
1

Felt like a hell house staff didn’t do there jobs and cold showers and nasty food the pictures they show are the downstairs not even upstairs (jail) my roommate was like 11 and he was eating his fingers they don’t even put kids there age together I would not send a loved one or anyone there I would sue tbh

Response from the ownerInvalid relative date format:
Thank you for reaching out to us with your feedback. So that we can address your concerns directly, please provide us with your contact information by visiting http://www.hartgrovehospital.com/contact-us/. Thank you again.
Alexa borja
1 month ago
1

I got hospitalized here, and I ended up worse than when I went inside. I was put in the teen area when I was 12, and I almost got jumped by way older girls. It’s honestly the worst place. I don’t recommend it. I also forgot to add that some kids were violent there and wanted to hurt me a lot of times. It honestly felt like I had no privacy or safety, especially since my roommate would open the bathroom curtains when I was using the bathroom.

Response from the ownerInvalid relative date format:
Thank you for taking the time to review us. Please visit http://www.hartgrovehospital.com/contact-us/ and provide your contact information at your convenience so we may discuss your review. We appreciate your time and hope to hear from you.
Markus From Jericho Alas
1 month ago
3

Playing Gta5 now especially now after out the last time while playing life is strange 2 music too a way to make fun of y'all after being mistreated by y'all who was rude with me especially someone who was a Gangstar who was on the bad side on 2nd floor since I was on the bad side too on the 2nd floor too and my name is Milton too

Response from the ownerInvalid relative date format:
Hi, Milton. Thank you for taking the time to reach out to us. We would like to get some more details so that we can further look into your concerns. So that we can follow up with you directly, please provide us with your contact information by visiting http://www.hartgrovehospital.com/contact-us/. Thank you again.
Sasha
1 month ago
1

If you want your loved one to have quality care and to be treated like a human being; do NOT send them to this place!!

Response from the ownerInvalid relative date format:
Hello, Sasha. We appreciate your honest feedback. We would like to get more details about this; please visit http://www.hartgrovehospital.com/contact-us/ at your earliest convenience to provide us with your contact information. We hope to hear from you soon.
yuna young
1 month ago
1

The therapist are mean…they don’t give af about you or your child at all…all they do is throw medicine at you or your child…they don’t even ask…then they discharge you

Response from the ownerInvalid relative date format:
Hi, Yuna. Your feedback is very important to us and we truly appreciate you taking the time to share it with us. We'd like to take the opportunity to follow up with you directly so that we can learn more about your concerns. At your convenience, please provide us with your contact information by visiting http://www.hartgrovehospital.com/contact-us/. Again, thank you.
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