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Havenwyck Hospital

1525 University Drive Auburn Hills, MI 48326
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Havenwyck Hospital - Substance Abuse MI 48326

About Havenwyck Hospital

Their short-term inpatient programs allow clients to focus on their recovery in a highly structured and supportive environment. Clients receive round-the-clock clinical supervision, medical and mental health assessments, and personalized care planning. They also engage in intensive individual, group, and family counseling drawing on proven modalities, including cognitive behavioral therapy (CBT) and motivational interviewing. Those undergoing detox may be prescribed FDA-approved medications to ease withdrawal symptoms and prevent potentially serious complications. The program promotes clients’ sustained sobriety and successful community reintegration through age-specific, recovery-focused life skills training addressing topics such as coping, self-care, emotional regulation, and relapse prevention. An array of evidence-based complementary therapies is available, including yoga and recreational therapy.

Their outpatient and aftercare services ensure a complete continuum of care aligned with clients’ evolving needs and may include step-down support, 12 step program facilitation, and referrals for medical, mental health, and social service programs.

Havenwyck Hospital–Substance Abuse is state licensed and accredited by The Joint Commission and accepts private insurance, Medicare, Medicaid, military insurance, EAP benefits, and self-pay. Financial aid is available.

Latest Reviews

Gabriel Zeidan
1 week ago on Google
2
I was held at Havenwyck for 19 days after a suicide attempt. I had to file a complaint against my doctor because I saw him 6 times in those 19 days, two of which were zoom calls. He made me sit against the back wall of the room when I visited him "for his safety", despite me never being a hostile person. The good thing about this facility is the staff. Savanna, Taylor, Liz, Brie, Kei, Kennedi, Julie, Anne, Eighty, Olivia, Dorian, Mitchelle, Bonnie, Brendon, Jose, Walter, Lionel and the friends I made; thank you for making me happy in this depressing place.
Response from the owner1 week ago
Thank you for bringing your concerns to our attention. We'd like to follow up with you directly so that we can further address them. At your convenience, please provide us with your contact information by visiting https://havenwyckhospital.com/contact-us/. We hope to hear from you soon.
Mariya Finnegan
1 week ago on Google
1
Called this establishment because my teen was having a mental health crisis...the lady on the phone asked me, mind you with the worst attitude if I was referred by anyone. I simply said "No? I was calling to inquire on what was needed to get my son emergency mental health help..?" And she replied with.." oh it was just a question for marketing purposes ". Like excuse me!? You are a mental health facility, answering the intake line and asking MARKETING questions!?!?!??!?! I definitely would never ever bring any of my loved ones here after than conversation..seems to be all about "marketing purposes", rather than truly helping.
Response from the owner1 week ago
We greatly value your feedback and appreciate you taking the time to reach out to us. So that we can follow up with you directly, please provide us with your contact information by visiting http://www.havenwyckhospital.com/contact-us/. Thank you.
Lana Thomas
2 weeks ago on Google
1
I was admitted to Havenwyck Hospital on April 17th by ambulance after being transferred from Hurley Hospital in Flint. From the very beginning, the process was manipulative. During intake I had to throw away the clothes Hurley had already cut up, put on a hospital gown and disposable underwear, and was pressured to sign paperwork claiming I was there “voluntarily.” When I refused, I was told if I didn’t sign it would “go to court” and I would be stuck there longer. That is not voluntary — that is coercion. I was placed in Unit A. The environment was cold, sterile, and degrading. The main corridor reeked of urine right by the nurses’ desk. Rooms were bare — just a bed with a plastic mattress, a thin flat sheet (no fitted sheet), and one flimsy plastic pillow. You were only allowed one pillow unless you got a prescription. You were only allowed two blankets, no matter how freezing the unit was. When I asked for a third blanket, I was denied. Five patients shared one bathroom. The main showers kept backing up, and you had to get staff permission just to take a shower. Bedroom doors had to stay open at all times while you were inside, so you had zero privacy. The windows were covered so you couldn’t see outside. It felt like a prison block, not a hospital. Patients were managed, not cared for. If you stayed quiet and didn’t ask for much, you were left alone. If you asked questions or requested basic things, many staff members seemed visibly annoyed. A few were kind, but most were dismissive, cold, and impatient. I witnessed patients being humiliated and disregarded. One nurse, Ms. B (Brenda), constantly argued with my roommate when she asked for her prescribed anxiety meds, even belittling her in front of others. Another woman in my hall attempted suicide multiple times. Eventually she was given a sitter — but often that sitter was male, which many of us found disturbing. On top of that, I had to deal with an old white racist woman in my wing who was openly verbally abusive toward me. The psychiatrist (Jasty) was a disgrace. I was “seen” almost daily, but only for one to five minutes at a time. You had to line up outside his office like cattle, then he’d ask a couple vague questions, barely look at you, and dictate his notes into his phone. He based his entire assessment of you on your demeanor in those few minutes. He didn’t care about your story, your needs, or your reality. To him, we weren’t patients — we were billable units. The so-called “treatment program” was a joke. You were required to attend about four groups every day. If you missed them, it could affect your discharge date. If you didn’t eat, same. If you refused meds, same. The groups themselves were useless — coloring, playing games, listening to a coordinator talk, or being forced to “share feelings.” How is that supposed to help people in real crisis? It wasn’t treatment, it was babysitting. Meals were rigid and infantilizing: three cafeteria meals a day, marched to in single file, with exactly 30 minutes to eat. The unit was co-ed, but men were allowed to roam the corridor while women were told to stay behind their area doors “for safety.” This was not healthcare. It was control and containment. I was held for 8 days. No one explained that at admission. My mother thought it was a 72-hour hold until I told her otherwise. Leaving was the only relief. Did I feel better? Absolutely not. I left traumatized, angry, and worse off than when I arrived. And then came the bills. Havenwyck sent a $12,000 bill, plus a separate bill from their contracted psychiatrist who barely saw me. On top of that, I received ambulance and ER bills. When I tried to dispute or apply for charity, I was denied because of my income. They profit off suffering, plain and simple. This place gave me PTSD. I still suffer nightmares and lasting emotional damage from Havenwyck. It is not a hospital of healing, but a profit-driven warehouse where vulnerable people are dehumanized, silenced, and exploited for insurance money.
Response from the owner1 week ago
Thanks for taking the time to share this review. Could you please visit http://www.havenwyckhospital.com/contact-us/ and provide your contact information so we may be in touch with you personally? Thank you in advance for your time.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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6.4 / 10

Accepted Insurance

Havenwyck Hospital works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Addiction Treatments

Levels of Care

medically-assisted-detox iconMedically Assisted Detox

Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.

inpatient iconInpatient

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

aftercare iconAftercare Support

Completing a drug or alcohol rehab program shouldn't spell the end of substance abuse treatment. Aftercare involves making a sustainable plan for recovery, including ongoing support. This can include sober living arrangements like halfway houses, career counseling, and setting a patient up with community programs like Alcoholics Anonymous (AA) or Narcotics Anonymous (NA).

outpatient iconOutpatient

Clients receiving care at an outpatient rehab remain in their own homes and attend treatment as often as daily, depending on the level of need. Outpatient care generally consists of psychotherapy, addiction education, life skills training, and community reintegration support. Many outpatient treatment centers provide step-down care, including partial hospitalization (PHP), intensive outpatient (IOP), sober living, and standard outpatient services. Some outpatient rehabs also offer ambulatory medical detox and medication assisted treatment (MAT).

partial-hospitalization iconPartial Hospitalization Program

While many people know it as "day treatment", a partial hospitalization program (PHP) offers treatment during the day and allows you to live at home. PHP treatment typically requires a commitment of at least 20 hours of treatment every week, with a program duration that spans approximately 90 days. While commuting is necessary, some programs offer telehealth options. PHP treatment plans usually include relapse prevention, medication management, and behavioral therapy.

intensive-outpatient iconIntensive Outpatient

Clients receiving care in an intensive outpatient program (IOP) typically have completed inpatient treatment, but some choose to enroll in IOP immediately following detox. Intensive outpatient rehabs offer high-level support for clients in early recovery and those at an increased risk of relapse. Most programs provide between nine and 20 hours of treatment per week, with services ranging from addiction counseling to recovery education to medication assisted treatment (MAT). Holistic therapies, such as acupuncture, are common.

24-hour icon24-Hour Clinical Care

24-hour clinical care in Michigan is essential for certain phases of recovery treatment. During detox, many physical ailments related to the detox process can be lethal if not treated. Having medical staff available at all times provides the proper care for safe detox. Medications and other treatment can also make the process much more comfortable and bearable.

heart-hands iconIntervention Services

During a drug intervention in Michigan, family, friends, and colleagues share in their own words how a person's substance abuse has affected their lives. An intervention must be carefully planned, with the goal of encouraging the individual to get treatment for their addiction. Many rehab programs offer intervention services to help families prepare for this confrontation and guide them through the recovery process.

Treatments

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Alcoholism is characterized by the excessive or compulsive use of alcohol, which does not stop despite negative consequences. This compulsive use leads to psychological and physical dependence. To break this dependence, alcohol rehab in Michigan is necessary. Treatment is available from a range of services, including residential programs, outpatient treatment, AA, medical detox, and evidence-based counseling. Support systems are also a crucial part of long-term recovery.

Drug rehab in Michigan provides personalized treatment to help individuals break this cycle and regain control of their lives. Treatment methods are used in various levels of care, including inpatient rehab, partial hospitalization programs, intensive outpatient programs, and standard outpatient treatment.

opium iconOpioid Addiction

Programs

adult-program thumbnail image

Adult Program

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image

Young Adult Program

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
child-program thumbnail image

Child Program

The providers who specialize in the children's rehab space understand the specialized needs that this population faces. School-based and social services such as tutoring and family counseling are often central to treatment. Child programs may also address the needs of youth experiencing substance abuse in the home, including a parent's or sibling's addiction.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Motivational Interviewing (MI) is a clinical approach to helping people with substance abuse issues and other conditions shift behavior in positive ways. It is more goal-oriented than traditional psychotherapy, as MI counselors directly attempt to get clients to consider making behavioral change (rather than wait for them to come to conclusions themselves). Its primary purpose is to resolve ambivalence and help clients become able to make healthy choices freely.

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Addiction often involves intense situations and emotions. Dialectical behavior therapy helps you understand and regulate your emotions and better manage the situations that evoke those feelings. You'll receive mindfulness training and stress management training to cope more effectively with difficult emotions.

Recreational therapy helps to build healthy habits and discover new interests that can reduce your cravings and your exposure to alcohol and drug triggers. Activities may include physical fitness, gardening, group games, and team sports. These promote relaxation, improve your mood, and encourage social interaction. Each of these is crucial to sustain long term recovery.

Amenities

  • car iconPrivate Transportation

Staff & Accreditations

Staff

Jaime White

CEO

Michelle Ouellette

CFO

Shannon Southway

COO

Cathy Dockery

Chief Nursing Officer

Patrick Waffle

Director of Plant Operations

Dr. Paris Miller

Director of Residential Services

Amy Giannosa

Director of Human Resources

Kendall Basore

Director of Outpatient Services

Maha Sulaiman

Director of Utilization Management

Marilyn Scitar

Director of Health Information

Lauren Skinner

Director of Clinical Services

Alec Fritz

Director of Risk Management

Brian Williams

Director of Dietary

Srinivasa Kodali, MD

Medical Director of Adult Programs

Neelakantam Jolepalem, MD

Medical Director of Acute Programs

Hany Mekhael, MD

Chief of Staff, 2023 Top Docs by Hour Detroit Magazine

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes
Accreditation Number: 912

Contact Information

Building icon

1525 University Drive
Auburn Hills, MI 48326

Fact checked and written by:
Terri Beth Miller, PhD
Edited by:
Quentin Blount

Rehab in Cities Near Auburn Hills

Left arrow icon Back to MI

Reviews of Havenwyck Hospital

2.2/5 (883 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

2.2 (883 reviews)
Gabriel Zeidan
1 week ago
2

I was held at Havenwyck for 19 days after a suicide attempt. I had to file a complaint against my doctor because I saw him 6 times in those 19 days, two of which were zoom calls. He made me sit against the back wall of the room when I visited him "for his safety", despite me never being a hostile person. The good thing about this facility is the staff. Savanna, Taylor, Liz, Brie, Kei, Kennedi, Julie, Anne, Eighty, Olivia, Dorian, Mitchelle, Bonnie, Brendon, Jose, Walter, Lionel and the friends I made; thank you for making me happy in this depressing place.

Response from the owner
Thank you for bringing your concerns to our attention. We'd like to follow up with you directly so that we can further address them. At your convenience, please provide us with your contact information by visiting https://havenwyckhospital.com/contact-us/. We hope to hear from you soon.
Mariya Finnegan
1 week ago
1

Called this establishment because my teen was having a mental health crisis...the lady on the phone asked me, mind you with the worst attitude if I was referred by anyone. I simply said "No? I was calling to inquire on what was needed to get my son emergency mental health help..?" And she replied with.." oh it was just a question for marketing purposes ". Like excuse me!? You are a mental health facility, answering the intake line and asking MARKETING questions!?!?!??!?! I definitely would never ever bring any of my loved ones here after than conversation..seems to be all about "marketing purposes", rather than truly helping.

Response from the owner
We greatly value your feedback and appreciate you taking the time to reach out to us. So that we can follow up with you directly, please provide us with your contact information by visiting http://www.havenwyckhospital.com/contact-us/. Thank you.
Lana Thomas
2 weeks ago
1

I was admitted to Havenwyck Hospital on April 17th by ambulance after being transferred from Hurley Hospital in Flint. From the very beginning, the process was manipulative. During intake I had to throw away the clothes Hurley had already cut up, put on a hospital gown and disposable underwear, and was pressured to sign paperwork claiming I was there “voluntarily.” When I refused, I was told if I didn’t sign it would “go to court” and I would be stuck there longer. That is not voluntary — that is coercion. I was placed in Unit A. The environment was cold, sterile, and degrading. The main corridor reeked of urine right by the nurses’ desk. Rooms were bare — just a bed with a plastic mattress, a thin flat sheet (no fitted sheet), and one flimsy plastic pillow. You were only allowed one pillow unless you got a prescription. You were only allowed two blankets, no matter how freezing the unit was. When I asked for a third blanket, I was denied. Five patients shared one bathroom. The main showers kept backing up, and you had to get staff permission just to take a shower. Bedroom doors had to stay open at all times while you were inside, so you had zero privacy. The windows were covered so you couldn’t see outside. It felt like a prison block, not a hospital. Patients were managed, not cared for. If you stayed quiet and didn’t ask for much, you were left alone. If you asked questions or requested basic things, many staff members seemed visibly annoyed. A few were kind, but most were dismissive, cold, and impatient. I witnessed patients being humiliated and disregarded. One nurse, Ms. B (Brenda), constantly argued with my roommate when she asked for her prescribed anxiety meds, even belittling her in front of others. Another woman in my hall attempted suicide multiple times. Eventually she was given a sitter — but often that sitter was male, which many of us found disturbing. On top of that, I had to deal with an old white racist woman in my wing who was openly verbally abusive toward me. The psychiatrist (Jasty) was a disgrace. I was “seen” almost daily, but only for one to five minutes at a time. You had to line up outside his office like cattle, then he’d ask a couple vague questions, barely look at you, and dictate his notes into his phone. He based his entire assessment of you on your demeanor in those few minutes. He didn’t care about your story, your needs, or your reality. To him, we weren’t patients — we were billable units. The so-called “treatment program” was a joke. You were required to attend about four groups every day. If you missed them, it could affect your discharge date. If you didn’t eat, same. If you refused meds, same. The groups themselves were useless — coloring, playing games, listening to a coordinator talk, or being forced to “share feelings.” How is that supposed to help people in real crisis? It wasn’t treatment, it was babysitting. Meals were rigid and infantilizing: three cafeteria meals a day, marched to in single file, with exactly 30 minutes to eat. The unit was co-ed, but men were allowed to roam the corridor while women were told to stay behind their area doors “for safety.” This was not healthcare. It was control and containment. I was held for 8 days. No one explained that at admission. My mother thought it was a 72-hour hold until I told her otherwise. Leaving was the only relief. Did I feel better? Absolutely not. I left traumatized, angry, and worse off than when I arrived. And then came the bills. Havenwyck sent a $12,000 bill, plus a separate bill from their contracted psychiatrist who barely saw me. On top of that, I received ambulance and ER bills. When I tried to dispute or apply for charity, I was denied because of my income. They profit off suffering, plain and simple. This place gave me PTSD. I still suffer nightmares and lasting emotional damage from Havenwyck. It is not a hospital of healing, but a profit-driven warehouse where vulnerable people are dehumanized, silenced, and exploited for insurance money.

Response from the owner
Thanks for taking the time to share this review. Could you please visit http://www.havenwyckhospital.com/contact-us/ and provide your contact information so we may be in touch with you personally? Thank you in advance for your time.
Tucker Rupp
2 weeks ago
4

I was put in this hospital when i was 8 years old. I was misdiagnosed with schizophrenia. During The strip search before I entered, I was easily able to sneak a large, sharp chunk of plastic past the two nurses checking me. I was put on an extreme antipsychotic that I did not even need (Latuda). I missed much school, and now the gaps in my education are hurting me. Some of the staff were nice. Nothing was done about the bullying, Which was quite bad. The food was shit. I don’t recall any kind of therapy, We just did crafts And slept. The beds were horrendous. Thin plastic covered foam Over hardwood. The rooms they make you go into if you are acting out are no different From a cold hard jail cell. Some of the staff were irresponsible. Some of the staff were great. There are many bad things I can say about this hospital, but I’m not showing signs of schizophrenia anymore. So maybe it worked. Though I’m still struggling greatly with my mental health. overall I do think that if I needed to, I would be willing to go back. So it’s not all terrible.

Response from the owner
Thank you for taking the time to leave us this review. We would appreciate the opportunity to work with you directly regarding your review. Could you please visit http://www.havenwyckhospital.com/contact-us/ at your earliest convenience and provide us with your contact information? Thank you.
Robert Robertson
3 weeks ago
5

Thank you All Havenwyck staff from Ms. D, Ms. Laura, Caylie with a C, Jose, Miss Brie, Suzanne, Kennedy, the kitchen staff. The food was amazing. You guys take great care of us patients. If I didn't mention your name well you're included in the staff. Much love to you all ❤️💯 This is my first application for employment 😂💯 Much love and have a great day everyone at Havenwyck ❤️💯

Response from the owner
Thank you for taking the time to give our staff a shout-out! Hearing kind words and sentiments such as these are always so meaningful. We will be sure to forward your positive messages along to our team. Take care, and we hope you are well!
Connor Albert
3 weeks ago
5

I was in the kid partial hospitalization program here for about a month early in 2025 and I just want to share my personal experience on this program specifically separate from the impatient. I couldn't be more happy with my decision to get the help I needed here. By far the best part is the staff. THE STAFF IS AMAZING. The doctors were good; however, the social workers, nurse, and two other staff (I believe they are both recreational therapists?) couldn't have been more helpful (to me at least). I went from not even knowing if I wanted to still apply to college to one of the staff inspiring me to not give up, which is why I now have a full ride at a college. I couldn't be more thankful and grateful for my experience here! Although this all may be personal bias since I was the one who decided to go here to get the help I needed, the main thing I need to say is this won't work unless you (or your kid) actually wants to/challenge themselves to apply what they learn in this program to at least some extent. Overall, I heavily consider and recommend giving the staff at the partial hospitalization program a raise! I could at least tell they all work hard to give everyone the respect they deserve and make the environment safe. They are the reason I am excited for my future, that is the least you could do (joking but not joking because they really deserve a raise).

Response from the owner
Thank you for taking the time to share your kind words with us! Compliments such as these are held very dear to our hearts. We’re currently working on a staff recognition campaign and would like to share your kind words with our community. If we may include your anonymous feedback, please fill out the following form by visiting https://ebgw.short.gy/HavenwyckHospital. Thank you again for sharing your thoughtful comments with us.
Carter Turner
3 weeks ago
1

Made me more suicidal 0/10

Response from the owner
Thank you for reaching out to us. We would like to take the opportunity to address your concerns with you directly. At your convenience, please provide us with your contact information by visiting https://havenwyckhospital.com/contact-us/ so that we can follow up with you. Thank you again and we hope to hear from you soon. If you need to speak with someone immediately, please call 911, or the National Suicide Prevention Lifeline™ at 988.
sirenswithsleeping
3 weeks ago
5

I loved it here. Staff are really caring and the food is good.

Response from the owner
Hello! We think we have an amazing staff too! It's always nice to see messages like this. We hope you have a great day.
cnlights2
3 weeks ago
1

I was told my pcp me signed in but was lied to. I was only supposed to have labs taken and watched and released. St. Joes took it upon themselves to sign me in for no reason. I was told at havenwyck they'd keep me longer if I didn't take meds. I wasn't supposed to be there to begin with, not on meds, ended up sick with no medical doc for 4 days. Instead of 72hr hold they kept me for 10 days bc I wouldn't take meds. Prison? Yeah. No one to talk to, no groups to speak of, walk the hall. If this is help I don't want it.

Response from the owner
Thank you for taking the time to review us. Please visit http://www.havenwyckhospital.com/contact-us/ and provide your contact information at your convenience so we may discuss your review. We appreciate your time and hope to hear from you.
Natavia Dix
3 weeks ago
5

10/10 i loved this place i went here when i was 15 im about to be 19 im now a patient sitter and when i hear some of my patients are going here i know they are in good hands , when my parents came to pick me up from here i said why would yall come get me lol , wish i can go back i had so much fun and the food was so good so many great memories

Response from the owner
It is very thoughtful of you to leave us such positive comments. Thank you for taking the time to share your feedback with us. We hope you are doing well!
Kellie Stallings
3 weeks ago
1

Who called several times to check on a patient to a social worker has not called me back my friend who is there is so doped up. He can’t even talk to me and can barely stand at the phone. He said the place is horrible. They’re there just to get your money they don’t seem to be helping. They’re just Overmedicating their patients to where they can’t function.

Response from the owner
Thank you for taking the time to reach out to us. We take your comments very seriously and would like to learn more about your friend’s concerns. So that we can better assist you, please provide us with your friend’s full name and location in our facility by visiting http://www.havenwyckhospital.com/contact-us/. Again, thank you. We hope to hear from you soon.
Margaret Vanessa Wheeler
4 weeks ago
1

They have patient in the center harnessing and threading people from there phone and the staff is not doing anything about the threatening to kill me nor have they stop her phone call I have voice recordings I'm fearing for my life and if anything happens to me my family will suit.

Response from the owner
Thank you for bringing your concerns to our attention. We'd like to follow up with you directly so that we can further address them. At your convenience, please provide us with your contact information by visiting http://www.havenwyckhospital.com/contact-us/. We hope to hear from you soon.
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