My son was a patient there four times. He was put out without me being notified and had no shoes or any of his belongings. It was dead of winter and pouring rain. This facility is a joke. I will never trust this place again
About Highland Hospital
Highland Hospital is a psychiatric hospital in Charleston, West Virginia that treats adults and children over the age of 10 for mental health, addiction, and dual diagnoses. In this facility, you can be treated as a psychiatric inpatient while receiving addiction treatment at the same time. If you need around the clock support for addiction but don’t have acute psychiatric needs, then their residential detox program may be what you’re looking for.
Inpatient and detox units differ from each other in the physical environment and in unit rules. People who need inpatient psychiatric treatment are often at risk of harming themselves or other people, so anything in the environment that can be used that way is removed. In contrast, residential rehabs are less restricted but still provide 24 hour structure and have strict rules designed to promote sobriety.
Highland Hospital has multiple accreditations including from the American Society of Addiction Medicine and the Joint Commission. These are organizations that ensure that healthcare organizations are meeting certain standards. These certificates help you know that you’re getting the standard of care.
Unfortunately, this hospital had many negative reviews at the time of writing this article. However, there were no reviews that addressed their detox or substance use programs. Most people who wrote reviews were especially critical of the children’s units.
Latest Reviews
Place is hell on earth, been there 3 times whenever I was younger and got sedated because I was crying to go home. Only good thing is the food. Also when I was 9 they stripped me down naked and forced me to do jumping jacks and checked me for any scars. Their padded cells were awful and I was restrained and sedated because I was crying to go home.
I went there a few months when I was 9 the staff touched me weirdly when my mom sent ointment for my genitals and they just gave me like 10 medications never listened or took me seriously I didn't even get a sag in treatment team basically just a waste of time didn't solve anything for Me I'm 18 now probably 9 years age I was there and they just made me have more depression and stuff I was normal before any hospitals or mental facilities
Dude I had friends at river park and staff there trash talking this place it s that bad. I also had friends go here and old have mercy I really hope this place gets shut down soon or something.
Response from the owner2 months ago
We are really sorry to see this. Highland Hospital is committed to delivering exceptional care and maintains policies that guarantee patients have the necessary tools and a conducive environment for their recovery. To better understand your concerns, we encourage you to get in touch with our Patient Relations team at hh-community-relations@highlandhosp.com. 
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Accepted Insurance
Other Forms of Payment
Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.
Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.
Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.
Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.
Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.
Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.
Addiction Treatments
Levels of Care
Inpatient Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
Sober Living Homes The primary rule in a sober living home in West Virginia is that residents stay sober. In addition to this rule, residents are encouraged to find work or attend school and must contribute to household chores and abide by a curfew. These rules encourage responsible behavior and help residents maintain a structured, sober lifestyle. The halfway house setting helps people in recovery avoid isolation, practice responsibility, and develop supportive relationships.
Medically Assisted Detox If you have become physically dependent on drugs or alcohol, quitting abruptly can cause withdrawal symptoms like anxiety, headaches, flu-like symptoms, and more. In severe cases, these withdrawal symptoms can even be dangerous. In medically assisted detox, a team of licensed professionals will monitor your vitals, provide medication if needed, and help keep you as safe and comfortable as possible during this process.
24-Hour Clinical Care When you enter 24-hour clinical care in West Virginia, you gain access to a comprehensive team of professionals who are on-call to help you in your recovery. Nurses and doctors can help you through detox by managing withdrawal using medication and other clinical treatment. For psychological withdrawal and other mental health concerns, counselors are available. This on-site care is designed to meet all physical, mental, and emotional needs.
Treatments
Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.
Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.
Programs
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
Clinical Services
Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.
Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.
Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.
Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.
Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.
In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.
Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.
Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.
The core philosophies of dialectical behavior therapy in West Virginia are that everything is interconnected, change is inevitable, and you can integrate opposites to reach the truth. Treatment focuses on acceptance and change. You'll learn how emotions and behaviors are connected, accept your feelings, and learn how to change patterns of emotion and behavior.
Staff & Accreditations
Staff
Nadine Dexter
CEO
Veronica Marin
CFO
Edward Cox
CNO
Katie Hackney
Director of Clinical Services
Chad Clagg
Admissions Director
Gerald Bragg
Director of Quality & Risk
Accreditations
The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.
Joint Commission Accreditation: Yes
Contact Information
(304) 433-8338 
300 56th street Se
Charleston WV, 25304
Get Help Now - 304-578-5627
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Fact checked and written by:
Michelle Tavares, MSN, RN
Edited by:
Anna Spooner
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