800-784-1361
My son was a patient there four times. He was put out without me being notified and had no shoes or any of his belongings. It was dead of winter and pouring rain. This facility is a joke. I will never trust this place again
About Highland Hospital
Inpatient and detox units differ from each other in the physical environment and in unit rules. People who need inpatient psychiatric treatment are often at risk of harming themselves or other people, so anything in the environment that can be used that way is removed. In contrast, residential rehabs are less restricted but still provide 24 hour structure and have strict rules designed to promote sobriety.
Highland Hospital has multiple accreditations including from the American Society of Addiction Medicine and the Joint Commission. These are organizations that ensure that healthcare organizations are meeting certain standards. These certificates help you know that you’re getting the standard of care.
Unfortunately, this hospital had many negative reviews at the time of writing this article. However, there were no reviews that addressed their detox or substance use programs. Most people who wrote reviews were especially critical of the children’s units.
Fact checked and written by:
Michelle Tavares, MSN, RN
Edited by:
Anna Spooner
Latest Reviews
THIS PLACE NEED TO BE SHUT DOWN, I WENT 3 TIMES. I THINK THE TEENS COME IN WITH TRAMA AND COME OUT WITH IT. SOME OF THE STAFF A RE NICE, BUT THIS PLACE JUST NEEDS TO GO. HONESTLY YOU GO THERE, THEY PUT YOU ON MEDS, AND SEND YOU HOME. I WILL NOT EVER GO BACK HERE. I WILL SAY FEILCA I LOVE YOU. BUT THIS PLACE GOT TO GO. I hope this place goes down.
I went here November 3, 2025 for severe depression. On November 14 I needed to go to hospital because I fell while getting out of wheelchair. I was discharged for 1 day. (WITHOUT ANY REFERRALS FOR CONTINUING CARE OR ANY PRESCRIPTIONS FOR PSYCHIATRIC DRUGS THAT HAVE AWFUL SIDE EFFECTS IF QUIT COLD TURKEY). I went back to continue my Rehab on Monday morning. They decided that I needed a psychiatric hospital with medical care. They left me sitting in a room for 45 minutes until an ambulance arrived to take me to a horrible hospital. I refused to be transported. I will be looking for a better hospital in the morning!! There idea of patient care is 2 hrs a day in group therapy and telehealth appointments with psychologists who will put you on hold while they take care of their kids needs.Most of your therapy comes from talking to other patients and working your problems out yourself! When I went to hospital 2 friends i made and were helping by talking to them asked what happened and if i was ok. They were told by charge nurse that it was none of their business because we were having "inappropriate relations" because we were talking. Because i am married and they were female. Didnt matter i am 58 and they were below 30! They actually called me grandpa. The doctor actually told me the day prior that she was impressed how calming of an effect i had on other patients. I was there in a wheelchair and the only handicapped accessible bathroom was closed after 2 days because the paper towel dispenser was broken. I went without a shower for 8 days because they couldnt find a shower chair. When i complained that i need a handicapped toilet i was told to figure it out! The food is absolutely awful and the employees will stand right in front of you eating candy, pizza and McDonalds take out. Definitely would not recommend.
Response from the owner2 weeks ago
We take these concerns seriously and want to address them appropriately. Due to HIPAA regulations, we are unable to discuss specific details publicly. We would be grateful to have an opportunity to discuss this directly so that we can gather more information and gain a more in-depth understanding of your concerns. Please reach out to our Patient Advocacy Team at hh-community-relations@highlandhosp.com.
they treated me so terribly here when i was younger. so sad
Rehab Score
Our Methodology
Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full Methodology
6.3 / 10
Gallery
Accepted Insurance
Other Forms of Payment
Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.
Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.
Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.
Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.
Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.
Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.
Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.
Addiction Treatments
Levels of Care
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
The primary rule in a sober living home in West Virginia is that residents stay sober. In addition to this rule, residents are encouraged to find work or attend school and must contribute to household chores and abide by a curfew. These rules encourage responsible behavior and help residents maintain a structured, sober lifestyle. The halfway house setting helps people in recovery avoid isolation, practice responsibility, and develop supportive relationships.
If you have become physically dependent on drugs or alcohol, quitting abruptly can cause withdrawal symptoms like anxiety, headaches, flu-like symptoms, and more. In severe cases, these withdrawal symptoms can even be dangerous. In medically assisted detox, a team of licensed professionals will monitor your vitals, provide medication if needed, and help keep you as safe and comfortable as possible during this process.
When you enter 24-hour clinical care in West Virginia, you gain access to a comprehensive team of professionals who are on-call to help you in your recovery. Nurses and doctors can help you through detox by managing withdrawal using medication and other clinical treatment. For psychological withdrawal and other mental health concerns, counselors are available. This on-site care is designed to meet all physical, mental, and emotional needs.
Treatments
Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.
Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.
When a person struggles with alcoholism, they have become dependent on alcohol and require treatment to overcome the addiction. Alcohol rehab in West Virginia teaches you new coping skills and helps you process emotional issues related to drinking. Medications may also be provided to help control the alcohol addiction and maintain sobriety.
Drug addiction causes psychological and physical damage through repeated and uncontrollable use of substances. Drug rehab in West Virginia focuses on providing a full continuum of care, from detox to aftercare, and treatment can take place in outpatient or inpatient settings, based on your needs.
Opioid AddictionPrograms
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
Teen programs are designed to address the unique pressures teens face, pressures that can drive them to experiment with dangerous, addictive substances. They need programs that meet them exactly where they are and give them tools for long-term recovery. Therapy can help teenagers understand and work through underlying issues so they can reclaim the life ahead of them.
The providers who specialize in the children's rehab space understand the specialized needs that this population faces. School-based and social services such as tutoring and family counseling are often central to treatment. Child programs may also address the needs of youth experiencing substance abuse in the home, including a parent's or sibling's addiction.
Clinical Services
Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.
Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.
Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.
Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.
Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.
In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.
Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.
Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.
The core philosophies of dialectical behavior therapy in West Virginia are that everything is interconnected, change is inevitable, and you can integrate opposites to reach the truth. Treatment focuses on acceptance and change. You'll learn how emotions and behaviors are connected, accept your feelings, and learn how to change patterns of emotion and behavior.
Addiction can dismantle your life skills, making it difficult to manage daily tasks and challenges. Life skills training reteaches these skills and gives you the capabilities to navigate day to day life. Your training during rehab may include topics such as self care, communication, finances, and decision making.
Amenities
-
Gym
Staff & Accreditations
Staff
Nadine Dexter
CEO
Veronica Marin
CFO
Edward Cox
CNO
Katie Hackney
Director of Clinical Services
Chad Clagg
Admissions Director
Gerald Bragg
Director of Quality & Risk
Accreditations
The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.
Joint Commission Accreditation: Yes
Contact Information
300 56th street Se
Charleston WV, 25304
Get Help Now - 304-578-5627
Sponsored Helpline
Sponsored Helpline
