800-784-1361
Their process for renewing prescriptions is outdated and this has resulted in my wife being unable to receive her prescribed medications on time. They also happen to bill services to the wrong insurance, this facility sucks
About Presbyterian Inpatient Behavioral Health Albuquerque
Inpatient treatment takes place at Kaseman Presbyterian Hospital. Clients receive a private room and ongoing care in a calm atmosphere. Inpatient treatment is often recommended for those with severe or complicated substance abuse or behavioral struggles because it allows for closer monitoring during the program.
During treatment, clients receive several forms of therapy, including individual therapy, group therapy, family therapy, and couple’s therapy. Each one carries the goal of increasing self understanding and strengthening the interpersonal relationships that form vital support systems during recovery.
Outpatient care sees clients make regular visits to the hospital without having to reside there during treatment. Outpatient is preferred for those in stable living situations and those who want to continue pursuing work or education while receiving treatment. Outpatient care delivers the same treatment methods as the inpatient program but only occurs a few hours each week.
Therapy and counseling are at the core of substance abuse disorder treatment. Approaches can vary depending on a client’s circumstances, but the goal is to help you balance your work, family, education, and relationship responsibilities during and after treatment.
A primary care physician (PCP) will monitor you during treatment and help address any medical issues you experience while you are in the program. PCPs are vital to maintaining health and safety and provide a wide range of services to ensure you are getting a full spectrum of care.
Kaseman Presbyterian Hospital is part of the Presbyterian Hospital network. Those in the program may get referrals to other specialists and services in the network if appropriate or necessary.
Fact checked and written by:
Terri Beth Miller, PhD
Edited by:
Quentin Blount
Latest Reviews
I went here in June 2025 I loved the day shift I was on the adolescent side I liked some of the night staff except for Yvette or however you spell her name while I was there Yvette and yuri the other one that works with her had to call security on
us for simply stating our right and there was four of us sitting down and security was on our side not surprising I liked Eden and hunter and kris I don’t know if I spelt his name right but most of all I absolutely loved Angelica she is an amazing tech
Response from the owner1 month ago
Thank you for the rating!
When they are 10 minutes late I am expected to make accommodations, when I am 10 min late they tell me that it will be put in as a no show and get rescheduled to over a month later. My appointments have never taken the whole appointment time it’s normally just hop in talk for 5-10 min change meds if needed and leave. I guess I just stop my meds now because I do not want to be on the wrong meds or wrong dose for another month and because they wouldn’t see me because I was barely late is ridiculous. Mental health needs accommodation not whatever this is.
Not my experience. But my sons.A 39 yr. Old man that had spent 20 plus years in a structured living home in AZ.He came to live with me had a relapse Because he didn't get the meds he needed. And waspicked up after he had jumped off my car and shattered his heel and bottom of his foot..the staff there didn't even get him pain help for the first couple days there. He was anguished pain. And on his release they sent him to Rio Rancho to a group home that didn't exist. Left him in a er there all night. Yes it's ti.e someone should have shown some empathy to him.
Rehab Score
Our Methodology
Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full Methodology
6.1 / 10
Gallery
Accepted Insurance
Presbyterian Health Plan
Other Forms of Payment
Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.
Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.
Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.
Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.
Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.
Addiction Treatments
Levels of Care
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
Inpatient rehabs are often clients' first stage of treatment following detox, and many, but not all, provide medically supervised detox services in the same inpatient facility. Clients in inpatient treatment receive intensive clinical support and supervision. They reside at the treatment center for the duration of the program and typically engage in multiple addiction counseling sessions and/or recovery-focused life skills courses each day. Many treatment centers also offer evidence-based complementary therapies, such as yoga and meditation.
Rehab aftercare programs promote clients' long-term recovery by providing a robust continuum of care aligned with clients' evolving needs. Because addiction is a chronic disease prone to relapse, rehab aftercare services are highly client-focused and uniquely responsive to clients' changing medical, mental health, and social circumstances. Case managers and care teams collaborate with clients, assess their goals and needs, and provide access to recovery-focused resources, such as peer coaching, employment assistance, and relapse prevention services.
Consulting intervention services can help you plan an effective drug intervention in New Mexico. An intervention specialist will assess your loved one's circumstances and suggest the best approach to take for the intervention itself and for follow-up treatment. Intervention services can also provide follow-up care for family members, regardless of whether the individual chooses to enter treatment.
Medical detox is offered under 24-hour clinical care in New Mexico. This setting includes a team of professionals who can address your physical, emotional, and mental health needs 24/7. Doctors often prescribe medications to relieve withdrawal symptoms and make the process safer and more comfortable. This level of care continues until you have completed detox and are medically cleared to move on to outpatient or inpatient rehab.
When your body is purged of all addictive substances, the process is known as detoxification, and this is typically the first step in the addiction recovery process. A medically assisted detox is generally performed in an inpatient setting, where you are monitored by a team of medical professionals who consistently check and recheck your vital signs and provide medications if necessary to help alleviate any withdrawal symptoms. After you've safely cleared drugs and alcohol from your system, you'll likely transition to an inpatient addiction treatment program for the next phase of your recovery.
Treatments
The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.
Each drug rehab in New Mexico offers unique amenities and treatment methods. Common aspects of treatment include group and individual counseling, recreational therapy, medication management, and healthy living. Aftercare is often provided to prevent relapse.
A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.
Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.
Programs
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
Clinical Services
Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.
In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.
Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.
Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.
Substance use disorders disrupt thinking and behavior patterns, which interferes with critical life skills. Drug rehab programs in New Mexico include life skills training to allow you to rebuild those skills. You'll relearn how to think, behave, and interact with others in healthy ways so you can successfully navigate daily life.
Staff & Accreditations
Staff
Norman P. Becker, CLU
Chair
Barbara Balik, RN, EDD
Vice Chair
Marjorie Bessel, MD
Chief Clinical Officer
Rishi Sikka, MD
Chair, Chief Executive Officer (CEO) for Presbyterian Healthcare Services
Denise Gonzales, MD
Medical Director, Adult Medical Specialties and Neuroscience
Accreditations
The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.
Joint Commission Accreditation: Yes
Accreditation Number: 2775
Contact Information
8300 Constitution Ave NE
East Entrance
Albuquerque, NM 87110
Get Help Now - 505-644-0154
Sponsored Helpline
Sponsored Helpline
