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Brighter Start Health

5710 Oleander Drive
Wilmington, NC 28403
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Top 10 Rehab In Wilmington
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Top 10 Rehab In Wilmington

About Brighter Start Health

Brighter Start Health specializes in mental health support and substance use recovery in Wilmington, North Carolina through outpatient services. You will receive a high standard of care as they are accredited by The Joint Commission and are LegitScript certified.
Their partial hospitalization program (PHP) will provide you with daily support and a structured setting. The intensive outpatient program (IOP) provides a flexible yet robust level of care. State Medicaid and Tricare are among the insurance plans accepted.

Virtual and Specialized Support

The facility strives to make sure you receive treatment that’s convenient and fits with your needs. Virtual treatment is offered for those balancing busy schedules or living in rural parts of North Carolina.
Individuals in certain occupations can face higher levels of stress and trauma that lead to substance use. Brighter Start Health provides specialized support for veterans and first responders.
Additionally, it stood out to me that they also provide specialized care for individuals struggling with poly-substance abuse. This is when a person is using multiple substances at the same time.

Helpful Medication Management Services

The board certified practitioners at Brighter Start Health will help you with managing both psychiatric and addiction medications. Psychotropic medications can help with minimizing mental illness symptoms that can sometimes cause substance use.
Addiction medicines such as suboxone, subutex, and vivitrol are available for reducing cravings and withdrawal symptoms. The medication management services include ongoing medical monitoring to ensure that the treatment is helping you progress towards the desired outcome.

Similar Rehab Centers

Fact checked and written by:
Jenise Alvarez
Edited by:
Eric Owens

Latest Reviews

Colby Meyer
1 week ago on Google
4
I had to go there cause my sober living made me, at first I hated the idea of it an despised it, but over time I came to enjoy the groups they had there, luckily I got a great councilor there, Ben Davis, he forsure made the groups fun an interesting and he knew what he was doing, we made a great connection an relationship, even today I know I can always come to him for anything and speak my mind and he’ll give me the right advice. By the end of the program I didn’t wanna leave. Just give it time, there a caring program a want what’s best for you.
Riley Cale
3 weeks ago on Google
1
Corrin the therapist there is just horrible. She is contradictive and clearly stated she isn't there to really help anyone she's there to do a job. Her group members use drugs outside on premises and she allows it as long as they just go along with her actions. When group is over she doesn't care if you have a ride or not she'll leave you in the parking lot stuck. On the other hand Todd has been great, is always there to help and is aliment about making things actually happen. Corrin I sensed is jealous of Todd. And as for the front desk man he just falls in line with whatever he's told so don't expect help or justice when speaking to him. I had people warn me about Corrin I even tried to switch groups due to her behavior. They are quick to record things and use them against you not for your benifit or true help. In my situation the very exact day I ask to switch groups Corrin announced my business to everyone else which started a problem that had a snow ball effect. I've passed clear under all my piss tests and she tried to remove me from the program on an assumption and accusation which came from someone who literally just failed a drug test for Meth. I was unable to even talk or defend myself and with no evidence or anything to prove her justification she abused her power and has tried to remove me, she has also on many occasions attacked me verbally and broken many of my HIPPA rights. This personal abuse of power with no evidence or justification is purely unprofessional. Not saying this business is all bad because it's not and many do try to sincerely help but it is a business period and Corrin makes that very clear. They feed off insurance policies even another group member mentioned many times after Corrin grilled her although the girl expressed for her to stop and was being triggered and Corrin didn't listen and continued despite the request to please stop. This is an abusive action not one of a recovery professional. There have been numerous complaints on that therapist and many have warned me of how she controls and runs things. She is not there to help anyone recover and any who point out things that do not match with her way of thinking are thrown out. For instance I pointed out how she was contradictive of her own demands and discipline on others and since that day she's done nothing but try to attack me, and antagonize me to get me to react so she can record it and control my treatment process. Now she says I'm removed and I tried calling back to inquire what to do now and the front desk keeps forwarding my calls to voice-mail. I've been professional and polite and now have no direction on what to do. Plus they have recorded misleading information and accusations into my chart. This is an abuse of my HIPPA rights and they won't even let me access that information to see what was said or recorded. I don't recommend this company to anyone who truly is wanting recovery due to these issues. Todd is the only reason you even got a star out of me.
Brian Hemmer
1 month ago on Google
5
Very attentive and insightful staff. I am grateful to have come across this service.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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8 / 10

Accepted Insurance

Please contact to verify your specific insurance provider.

Brighter Start Health works with several private insurance providers, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

A medically assisted detox is the safest way to remove addictive drugs and alcohol from your body. A team of licensed medical professionals will look after you 24/7 to monitor your health, help minimize discomfort, and provide medications if necessary to alleviate any withdrawal symptoms. This process is typically the first step in your recovery and may take around 5-7 days, although length will depend on your individual needs.

Rehab aftercare programs offer a complete continuum of care for clients in the maintenance phase of recovery and are predicated on the idea that addiction disease is a chronic condition prone to relapse and warranting continuing care. Clients collaborate with their care team and case manager to access the specific rehab aftercare services they need to promote their sustained sobriety. Peer coaching, relapse prevention services, career counseling, and 12 step program induction are common in these programs.

Often used as a "step-down" option after you've completed a residential or inpatient program, the partial hospitalization program (PHP) typically involves a minimum of 20 hours of treatment per week for approximately 90 days. Programs offer structured programming that includes relapse prevention, medication management, and behavioral therapy services. Insurance coverage for PHP treatment varies among insurance providers.

Intensive outpatient programs (IOP) evolve with clients' changing needs and are often well-suited for clients exiting inpatient rehab and those at an increased relapse risk. These programs typically involve between nine and 20 hours of treatment weekly, with the intensity and frequency of care decreasing as clients stabilize. Most intensive outpatient rehabs integrate a variety of treatment modalities to maintain a high level of individualized care. Services generally include counseling, recovery education, and medication assisted treatment (MAT).

Clients who are exiting detox or stepping down from intensive inpatient care typically transition directly into outpatient treatment. Outpatient programs are designed to allow clients to either re-enter or remain in their communities while receiving robust, personalized care. Many facilities offer evening, night, or weekend services to accommodate clients' home and work schedules. The most common outpatient treatment modalities include psychotherapy, recovery-focused life skills training, and medication assisted treatment (MAT).

Telehealth is the use of telecommunications technologies to facilitate long-distance healthcare. Through telehealth in North Carolina, you may receive health education, counseling support, medication support, or medical consultations. Common technologies utilized include streaming media, store-and-forward imaging, and videoconferencing.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

There are many types of drug rehab in North Carolina. To receive treatment for addiction, you can choose from many inpatient and outpatient programs. Often, participants start with detox and work through a full continuum of care that continues with ongoing support for long-term recovery.

opium iconOpioid Addiction

North Carolina offers substance abuse treatment programs that provide a holistic and evidence-based approach. Through a comprehensive mental health assessment, addiction experts can provide an individualized care plan specific to your needs. You can expect most rehabs programs to provide individual and group therapy, recovery meetings, and evidence-based therapies such as cognitive-behavioral therapy (CBT). Depending on your circumstances and severity of addiction, you may need more intensive care. Levels of care include outpatient, residential inpatient, intensive outpatient, and partial hospitalization. By choosing the right level of care, you're more likely to succeed in long-term recovery.

In North Carolina, dual-diagnosis addiction treatment programs focus on providing integrated care for individuals with co-occurring substance use disorders and mental health diagnoses. You can generally expect a range of programs, including intensive outpatient, inpatient residential, and partial hospitalization options. Therapies like cognitive-behavioral therapy (CBT), dialectical behavior therapy (DBT), trauma-informed therapy, and family therapy address both disorders and promote mental health and well-being, giving you the tools to sustain long-term recovery.

Drug and alcohol rehab programs that simultaneously treat mental health disorders are known as dual diagnosis centers. The specialized programs recognize that mental health conditions affect the whole person - physical, emotional, and spiritual. That's why mental health is at the center of many different dual diagnosis therapies, including individual and group therapy, cognitive behavioral therapy (CBT), trauma therapy, family support therapy, and more.

Programs

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Men face specific challenges and concerns when seeking addiction treatment. Gender-specific recovery programs help them tackle these issues head-on in an environment that's focused, targeted, and distraction-free. It also gives them the opportunity to connect with and learn from other men who have been through a similar journey and can offer support for the next step.

Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.

Clinical Services

Clients who receive cognitive behavioral therapy in North Carolina typically attend five to 20 sessions. During this time, they work with their therapist to learn healthier patterns of thinking, which can help them change their behavior related to substance use.

Men and women enjoy a supportive environment within group therapy sessions for drug and alcohol addiction treatment. You can share your experiences and build connections with your peers while receiving encouragement from individuals who have faced similar challenges.

You usually develop a strong bond with your therapist during individual therapy sessions. This helps you explore the underlying causes of your substance use in a safe and nonjudgmental environment. Therapists help you develop effective coping strategies you can use in the community and improve your self awareness so you understand your addiction triggers.

Amenities

  • private-room iconPrivate rooms
  • private iconPrivate setting
  • spa2 iconYoga Studio

Staff & Accreditations

Staff

Sidney Day

Growth Marketing Intern

Charlotte Rosenberg

Director of Intakes

Accreditations

The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.

SAMHSA Listed: Yes

State Licenses are permits issued by government agencies that allow rehab organizations to conduct business legally within a certain geographical area. Typically, the kind of program a rehab facility offers, along with its physical location, determines which licenses are required to operate legally.

State License: North Carolina
License Number: 065253

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

LegitScript has reviewed Brighter Start Health as part of their certification program, and has determined that it meets the LegitScript standards for legality, safety and transparency.

LegitScript verified in

Contact Information

Building icon

5710 Oleander Drive
Unit 100
Wilmington, NC 28403

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Reviews of Brighter Start Health

4.58/5 (86 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

4.5813953488372 (86 reviews)
Colby Meyer
1 week ago
4

I had to go there cause my sober living made me, at first I hated the idea of it an despised it, but over time I came to enjoy the groups they had there, luckily I got a great councilor there, Ben Davis, he forsure made the groups fun an interesting and he knew what he was doing, we made a great connection an relationship, even today I know I can always come to him for anything and speak my mind and he’ll give me the right advice. By the end of the program I didn’t wanna leave. Just give it time, there a caring program a want what’s best for you.

Riley Cale
3 weeks ago
1

Corrin the therapist there is just horrible. She is contradictive and clearly stated she isn't there to really help anyone she's there to do a job. Her group members use drugs outside on premises and she allows it as long as they just go along with her actions. When group is over she doesn't care if you have a ride or not she'll leave you in the parking lot stuck. On the other hand Todd has been great, is always there to help and is aliment about making things actually happen. Corrin I sensed is jealous of Todd. And as for the front desk man he just falls in line with whatever he's told so don't expect help or justice when speaking to him. I had people warn me about Corrin I even tried to switch groups due to her behavior. They are quick to record things and use them against you not for your benifit or true help. In my situation the very exact day I ask to switch groups Corrin announced my business to everyone else which started a problem that had a snow ball effect. I've passed clear under all my piss tests and she tried to remove me from the program on an assumption and accusation which came from someone who literally just failed a drug test for Meth. I was unable to even talk or defend myself and with no evidence or anything to prove her justification she abused her power and has tried to remove me, she has also on many occasions attacked me verbally and broken many of my HIPPA rights. This personal abuse of power with no evidence or justification is purely unprofessional. Not saying this business is all bad because it's not and many do try to sincerely help but it is a business period and Corrin makes that very clear. They feed off insurance policies even another group member mentioned many times after Corrin grilled her although the girl expressed for her to stop and was being triggered and Corrin didn't listen and continued despite the request to please stop. This is an abusive action not one of a recovery professional. There have been numerous complaints on that therapist and many have warned me of how she controls and runs things. She is not there to help anyone recover and any who point out things that do not match with her way of thinking are thrown out. For instance I pointed out how she was contradictive of her own demands and discipline on others and since that day she's done nothing but try to attack me, and antagonize me to get me to react so she can record it and control my treatment process. Now she says I'm removed and I tried calling back to inquire what to do now and the front desk keeps forwarding my calls to voice-mail. I've been professional and polite and now have no direction on what to do. Plus they have recorded misleading information and accusations into my chart. This is an abuse of my HIPPA rights and they won't even let me access that information to see what was said or recorded. I don't recommend this company to anyone who truly is wanting recovery due to these issues. Todd is the only reason you even got a star out of me.

Brian Hemmer
1 month ago
5

Very attentive and insightful staff. I am grateful to have come across this service.

Lawrence Dickerson
1 month ago
1

Today, the scheduled 1-on-1 session with my group therapist commenced with a delay exceeding 15 minutes. I initiated contact to ascertain the cause, and the therapist subsequently called back, citing traffic as the reason for the delay. This explanation was noted. Life happens. However, I shared a lot during the call and informed her I would share it more if asked during the group- she agreed I should. After the group session, I was asked to remain and was instructed that my method of expression, specifically my choice of words, had the potential to trigger others. The topic of my discussion was my personal experience of pain and struggle. The implication that I cannot use language reflective of my struggle suggests this environment may not be a safe space for authentic expression. My disclosure of personal experience, followed by a directive to restrict authentic language, has led to a reassessment of this program's value system regarding vulnerability and open sharing in a group setting. I thought I had a breakthrough today, what I had was a re-affirmation that my feelings are invalid. Quite the opposite experience for a group saying they are here to help.

Response from the owner
Thank you for the feedback, Lawrence. We appreciate the understanding regarding the delay of your therapist. Our policy toward group therapy standards and etiquette states that participants are to engage thoughtfully with a respect towards other participants and the therapist to ensure a safe and therapeutic environment for everyone. Group dynamics can be diverse, and it is our priority to allow for personal expression to be practiced within these guidelines. Please send us a confidential email to feedback@brighterstarthealth.com or call us at (910)-239-0377 so our team can fully assess and respond to the details of your concerns.
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