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Mercy Behavioral Health – St. Louis

615 South New Ballas Road Saint Louis, MO 63141
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Mercy Hospital - Behavioral Health MO 63141

About Mercy Behavioral Health – St. Louis

Located in St. Louis, Missouri is the Mercy Behavioral Health – St. Louis campus. This is a hospital facility that provides specialized medical and mental healthcare services to children, adults, and families. Services are offered in both an outpatient and an inpatient setting.

This facility offers you access to evidence based therapies that will help you overcome struggles with drug, alcohol, or substance use along with coexisting mental health struggles.

They accept policies from most major insurance providers including Medicaid and Medicare.

Smoking Cessation Program

The St. Louis Hospital offers a smoking cessation program that is thoughtfully designed and targeted. This program offers one on one sessions that are affordable and you’ll get to work with a Mayo Clinic Certified Tobacco Treatment Specialist (CTTS) registered nurse.

You’ll work closely with this treatment specialist, working through different strategies, skills, and behavior changes that will help you find success in your recovery. This smoking cessation program is not covered under insurance, however it’s incredibly low cost with assessments starting as low as $10.

Addiction and Substance Use Programming

The St. Louis Mercy Behavioral Health Hospital also offers comprehensive substance abuse recovery programming. As a traditional hospital facility, you can expect to receive the latest evidence based therapies that will address your addiction struggles. Their behavioral health department which oversees this program can also support co-occurring mental health struggles you’re experiencing as well.

If you’re working through the inpatient treatment program, you’ll have a private, comfortably furnished room where you’ll receive treatment.

Your treatment can last anywhere from a couple of days to a couple of weeks. Afterward, you’ll get referred to different programs within the community that will continue to support you.

Latest Reviews

Joy Kiefer
8 months ago on Google
1
Do NOT take your loved ones here. 32hrs in ER limbo after a voluntary commitment. Going on day 4 with my loved one in their psych ward. They are too drugged to remember speaking to the psychiatrist and even as signed partners in care, the docs are not communicating or working with us at all. Case manager was useless. This care is inhumane and unethical.
Response from the owner3 months ago
Hi Joy, thank you for bringing your family s experience to our attention. Please email us at socialmedia@mercy.net with your contact information and a member of our team will contact your family directly. -Mercy's Social Media Team
Bridget baker
10 months ago on Google
5
We were seen quickly last night. I had an adverse reaction to a medication. I can't say enough good things about the staff at this ER!! Gabrielle was friendly! Miranda, my nurse, was compassionate and kind! Dawn was wise and wonderful! Dr. Shankar even stopped in before we left to double check that we were in agreement with my treatment plan, moving forward. I was very impressed by him, also! They gave me excellent care! Great job, Mercy Hospital!
Response from the owner4 months ago
Hi Bridget, thank you for taking a moment to share your experience with us!
Zack Benz
11 months ago on Google
2
I stayed at this hospital two years ago. I had two inpatient stints, one on July 10, 2021, and another on Dec. 17, 2021. I was 15 years old.One of the biggest reasons I was suicidal was due to being transgender. I stated this at both visits, numerous times, to numerous doctors. I talked about my horrible gender dysphoria and how badly it was impacting me.At the time, I noticed some of my nurses were misgendering me. It didn t seem to be a big deal at the time, but recently, I got a look at my medical records from the time and let me just say that this hospital s treatment of transgender people is abhorrent. The level of ignorance, disrespect, misgendering, and discrimination I saw in my files was astounding. I will attach images, but for example my *sexuality* was listed as nonbinary. Having a psych worker so uneducated to not know the difference between gender and sexuality working with suicidal lgbt kids is frankly ridiculous.Please, for the love of humanity, TEACH YOUR STAFF ABOUT LGBT ISSUES. Please. This isn t okay and I m concerned how this hospital plans to help vulnerable LGBT patients when they are clearly uneducated, ignorant, and frankly discriminatory.
Response from the owner5 months ago
Thank you for bringing this to our attention, Zack. We take comments like this very seriously. Please email us at socialmedia@mercy.net with your contact information and a member of our team will contact you directly.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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6.6 / 10

Location

Accepted Insurance

Mercy Behavioral Health – St. Louis works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
24-hour icon24-Hour Clinical Care
At certain points in the recovery process, it's important to have support available 24/7. 24-hour clinical care offers a safe environment in which to recover from drug or alcohol addiction in peace, knowing medical detox and other treatment will happen with professionals on hand.
intensive-outpatient iconIntensive Outpatient
Their intermediate-level care program is designed to alleviate symptoms of mental illness, promote recovery and restore each individual's ability to function. The program can serve as an alternative to inpatient care for some patients, or as a stepdown for individuals coming from an inpatient psychiatric hospitalization. Patients receive intensive therapy each week during the day, Monday-Friday.
12-step icon12-Step
12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).
aftercare iconAftercare Support
Completing a drug or alcohol rehab program shouldn't spell the end of substance abuse treatment. Aftercare involves making a sustainable plan for recovery, including ongoing support. This can include sober living arrangements like halfway houses, career counseling, and setting a patient up with community programs like Alcoholics Anonymous (AA) or Narcotics Anonymous (NA).

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Drug rehab in Missouri usually involves several phases: detox, rehab, and aftercare. The rehab phase may include a combination of inpatient and outpatient treatments, as the individual moves through a continuum of care on their recovery journey.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Eating disorders include anorexia, bulimia, binge eating, and dysfunctional eating patterns. Many psychologists and other mental health professionals consider eating disorders to be food addictions, meaning food is being used in an addictive way (similar to drug or alcohol addiction). Certain substance abuse treatment programs will have treatment for eating disorders as one of the services offered. An eating disorder may also present as a co-occuring disorder or dual diagnosis alongside drug and alcohol addiction.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

To improve quality of life or treat a disorder, patients may need to make changes to their diet. As needed, your doctor may recommend that you see a Mercy dietitian for medical nutrition therapy (MNT). An expertly trained dietitian will assess your nutritional status and make recommendations on how you can achieve your goals through, for example, dietary changes, nutritional counseling and the use of supplements. Under the guidance of a dietitian, you can learn lifestyle changes to improve to your diet and your health. Access to excellent medical nutrition therapy is one more way your Mercy team helps you meet your health goals, so you can get the most out of your life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Amenities

  • private iconPrivate Setting
  • spa2 iconYoga Studio

Staff & Accreditations

Staff

Steve Mackin

President & CEO

Shannon Sock

COO & Chief Strategist

Jeff Ciaramita, MD

President of Specialty Service Lines

Gavin Helton, MD

President of Primary Care

John Mohart, MD

President of Community Operations

Jennifer Brown

Senior VP & Chief Legal Officer

Catherine Codispoti

Senior VP & Chief People Officer

Joseph Kelly

Executive VP

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Phone icon (314) 251-4845
Building icon

615 South New Ballas Road
Saint Louis, MO 63141

Fact checked and written by:
Nadia El-Yaouti, M. Ed.
Edited by:
Courtney Myers, MS

Rehab in Cities Near Saint Louis

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Reviews of Mercy Behavioral Health – St. Louis

2.27/5 (44 reviews)
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Reviews

1

Mercy Hospital was supposed to be the place where I was going to be able to recover, the place responsible of me getting my life back but after a month of treatment I realized it wasn't what I was expecting, they are incompetent and don't treat patients as they deserve.

Reviewed on 2/6/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.3 (43 reviews)
Joy Kiefer
8 months ago
1

Do NOT take your loved ones here. 32hrs in ER limbo after a voluntary commitment. Going on day 4 with my loved one in their psych ward. They are too drugged to remember speaking to the psychiatrist and even as signed partners in care, the docs are not communicating or working with us at all. Case manager was useless. This “care” is inhumane and unethical.

Response from the ownerInvalid relative date format:
Hi Joy, thank you for bringing your family’s experience to our attention. Please email us at socialmedia@mercy.net with your contact information and a member of our team will contact your family directly. -Mercy's Social Media Team
Bridget baker
10 months ago
5

We were seen quickly last night. I had an adverse reaction to a medication. I can't say enough good things about the staff at this ER!! Gabrielle was friendly! Miranda, my nurse, was compassionate and kind! Dawn was wise and wonderful! Dr. Shankar even stopped in before we left to double check that we were in agreement with my treatment plan, moving forward. I was very impressed by him, also! They gave me excellent care! Great job, Mercy Hospital!

Response from the ownerInvalid relative date format:
Hi Bridget, thank you for taking a moment to share your experience with us!
Zack Benz
11 months ago
2

I stayed at this hospital two years ago. I had two inpatient stints, one on July 10, 2021, and another on Dec. 17, 2021. I was 15 years old. One of the biggest reasons I was suicidal was due to being transgender. I stated this at both visits, numerous times, to numerous doctors. I talked about my horrible gender dysphoria and how badly it was impacting me. At the time, I noticed some of my nurses were misgendering me. It didn’t seem to be a big deal at the time, but recently, I got a look at my medical records from the time…and let me just say that this hospital’s treatment of transgender people is abhorrent. The level of ignorance, disrespect, misgendering, and discrimination I saw in my files was astounding. I will attach images, but for example my *sexuality* was listed as “nonbinary.” Having a psych worker so uneducated to not know the difference between gender and sexuality working with suicidal lgbt kids is frankly ridiculous. Please, for the love of humanity, TEACH YOUR STAFF ABOUT LGBT ISSUES. Please. This isn’t okay and I’m concerned how this hospital plans to help vulnerable LGBT patients when they are clearly uneducated, ignorant, and frankly discriminatory.

Response from the ownerInvalid relative date format:
Thank you for bringing this to our attention, Zack. We take comments like this very seriously. Please email us at socialmedia@mercy.net with your contact information and a member of our team will contact you directly.
Mr. B
1 year ago
1

Please stay away from here,the staff just drug up the patients and make them lay down to keep from doing the job that are supposed to, if you don't want to work psych then don't go into the field, my daughter is turning into a zombie in there and I think we can do better at home at least we do love her......definitely more than I can say for the for the pill pushers

Response from the ownerInvalid relative date format:
We’d like to learn more about your experience. Please email us at socialmedia@mercy.net with details and your contact information. After we receive your email, we can put you directly in touch with our team.
Roger Wiersma
1 year ago
1

I was given a drug that closed up my throat. I was told that I was delusional for trying out for America's Got Talent and going on tour wiith Michael Buble. I missed all that the summer of 20222. Just because I have a husband that mistreats doesn"t mean my husband and the main psychiatrist needs to kill me off with their medication saying I am delusional for having Catholic beliefs and going on audtions for a talent agency of Michael Buble. and America's Got Talent. you dont give medicine to someone who has a sever allergic reaction of lock jaw and breathing throat issues. No stars for this hospital had to go to court was forced to wear hand cuffs and shackled.

Response from the ownerInvalid relative date format:
Roger, we’d like to learn more about your experience. Please email us at socialmedia@mercy.net with details and your contact information. After we receive your email, we can put you directly in touch with our team.
Jennifer Duncan
1 year ago
1

Terrible experience for our teenage son dealing with suicidal thoughts. They tried to act like they would help our son and follow also follow court order since we have 100% medical decision making and are the primary custodial care giver. They kept our son for 10 days. They said they would call us everyday they did not; we were the ones calling. Inconsistent care with different people nearly daily. Then according to court order he had to be released to us and they called the other parent with only visitation rights. She drove into the parking lot as we are trying to leave with our son and took him. The hospital refused to help us. Again she has withheld our son from us from over a month. He has not taken his meds, not been to outpatient therapy, or counseling due to the the unethical incompetent practices of the hospital. We have a court case and are awaiting trial. Don’t trust them with your children and go somewhere else! Run as fast as you can! I recommend St Louis children’s hospital!

Response from the ownerInvalid relative date format:
Jennifer, thank you for bringing your family’s experience to our attention. Please email us at socialmedia@mercy.net with your contact information and a member of our team will contact your family directly.
Maggie Gough
2 years ago
1

I was an emergency admit to the inpatient program. I spent 24 hours in the ER after signing myself in for 48 hrs, I was kept for 72 hours. I asked the nurse practitioner who gave me the paperwork if I would be released in 48 hours if I signed the paperwork, and they said yes. They did not inform me that they could keep me in the hospital for however long they decided was fitting, they also neglected to tell my family this and lied to us multiple times. When I was admitted a nurse told me “You do not deserve rights because you wanted to kill yourself.” During my stay in the ER ward, my room was not clean, with stains and dirt on the walls and floor, they also neglected to feed me the first night I was there, and when they did remember to feed me they never took the trays back and left them piling up in the corner of the room. I was rarely checked on during shift changes. They transferred me to the psych ward and I immediately was given sleeping medication right off the bat without speaking to or seeing a doctor. When I did see a doctor they overmedicated me putting me on 5 times the dose of the previous time I had been prescribed these medications. I spent my time in the psychiatric ward, over-medicated, sedated and I felt like a zombie. The therapy within the psychiatric ward was not helpful, they did not talk about any issues or feelings anyone was dealing with and simply distracted patients for fifteen minutes. My room in the psychiatric ward was also dirty, I even found an old pill on the ground of my room, which I had to flush down the toilet out of fear they would accuse me of not complying with taking medications. The nurses for the most part were unhelpful with one feeding into the delusions of a patient with schizophrenia and starting verbal arguments with patients. This was not a helpful experience, I came to get help and in return, my dignity was stripped from me and I was treated like a prisoner. Staying in this psych unit traumatized me more than helping me. Please for the love of god, do better.

Response from the ownerInvalid relative date format:
Thank you for bringing this to our attention, Maggie. We take comments like this very seriously. Please email us at socialmedia@mercy.net with your contact information and a member of our team will contact you directly.
Haley Starr
2 years ago
1

My father has just recently went in to this hospital.He had stated that the staff treated him like a prisoner he felt violated by these employees.this is not okay I did not want to here this when I finally got to see him he was supposed to get help not feel even worse then when he walked in and out feeling the exact same. Thanks to this staff for only wanting the money and not wanting to help him I wouldn’t ever want anyone to go here if you need help do not go to this hospital Highland would be the best option if you really need help. Thanks sorry for anyone else.

Response from the ownerInvalid relative date format:
Haley, thank you for bringing your family’s experience to our attention. Please email us at socialmedia@mercy.net with your contact information and a member of our team will contact your family directly.
Joe Schwartz
2 years ago
5

My family and I were treated with dignity and respect in a professional, friendly atmosphere. Thank you for this service.

Michael Sutton
2 years ago
1

There is no good hospital in st Louis they hold you captive dope you all up on meds have you do waste of time group sessions when nothing and I mean nothing helps there's no comfortable places to sit there's roommates that you don't know you'll be sent to a group home if you don't have a place to go and deal with minority doctors who don't know English and are there because of your parents basically we shouldn't have to get jobs just because we were born

Response from the ownerInvalid relative date format:
Michael, we’d like to learn more about your experience. Please email us at socialmedia@mercy.net with details and your contact information. After we receive your email, we can put you directly in touch with our team.
Sharon Pinnell
2 years ago
1

This place is a joke(.) The case worker Susan and Dr. Q BOTH AGREED to workup the papers needed for durable power of attorney. Time........passed, call after call.... I was promised by Susan I would get it. Then I get a a voicemail (which I keeped along with text messages and recorded phone conversations). telling me it had taken to long and know they were unable to do the paperwork. And Susan told me Doctors usually get paid to do this. REALLY!!! This isn't over yet....this is one email...............Hi Sharon I am so sorry I have still not gotten the documents to you. I am having a hard time getting them completed by Dr. Q. He has been out of the country and that hampered the process. I promise I will get it all completed for you this week. I am off tomorrow since I worked this weekend. I promise I have not forgotten about you! Since interrogatories are not typically something these inpatient doctors do and outpatient doctors usually complete, it is a harder task to get them done. Harder for us who are trying to get them completed. I appreciate your patience with all of this, and I WILL get it done hoping by Wednesday. It is truthfully on my mind of needing completion all the time! Thanks, Susan I'm EXPECTING A RESPONSE FROM MERCY I can post the voice mails too CONTACT YOU??? HOW ABOUT YOU CONTACT ME. YOU HAVE MY #

Response from the ownerInvalid relative date format:
Sharon, we’d like to learn more about your experience. Please email us at socialmedia@mercy.net with details and your contact information. After we’ve received your email, we can put you in touch with our patient relations team directly.
Evelyn Kovac
2 years ago
1

I went in with suicidal ideation related to a lack of finances and stayed in the covid inpatient facility. Though the treatment there was decent it’s taken over a week to get leave of absence paperwork filled out costing me more money, due to being unable to go to work. Everyone keeps saying they’ll either speak to someone and call me back, transfers me to another department or says another department will handle the paperwork. It’s negligent and lazy. H.R. from my employer said anyone from my care team or any nurse on site is fine, but nothing gets down. It’s just empty promises.

Response from the ownerInvalid relative date format:
Evelyn, we’re sorry to hear about your experience. Please email us at socialmedia@mercy.net with any details you would like to share and your contact information. We will have a member of our team reach out to you.
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