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Mercy Health – Behavioral Health Institute

3000 Hospital Drive Batavia, OH 45103
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The facilities at Mercy Hospital Clermont - Behavioral Health in Batavia, OH 1

About Mercy Health – Behavioral Health Institute

Mercy Hospital Clermont–Behavioral Health is a mental health care and addiction recovery center for adolescents and adults in Batavia, Ohio. They offer inpatient and outpatient care and aftercare support, with specialized programs for adolescents, young adults, seniors, persons with hearing impairment, and persons with co-occurring addiction and mental illness.

The inpatient program at Mercy Hospital Clermont–Behavioral Health allows clients to focus on their recovery in a highly supportive and structured environment. They receive mental health assessments, personalized care plans, and comprehensive case management. They also engage in intensive, CBT based individual, group, and family counseling. Additional treatment options include nicotine replacement programs, nutrition therapy, and experiential therapy.

Mercy Hospital Clermont–Behavioral Health promotes clients’ long term recovery through a robust continuum of care aligned with clients’ evolving needs. In addition to ongoing counseling, complementary care, and recovery education, clients receive transitional support as they exit inpatient care. Referrals for sober living, outpatient and community based recovery, and medical, mental health, and social service programs are available.

Mercy Hospital Clermont–Behavioral Health accepts private insurance, Medicare, Medicaid, self pay, and financing. Sliding scale payment assistance and financial aid are available.

Facility Overview

Bed icon 224
Number of Available Beds
Calendar icon 61 - 90
Avg Length of Stay in Days

Latest Reviews

Ted Fischesser
3 weeks ago on Google
5
I have been a patlient at clermont mercy cardio rehab for over 6 months. The staff is well trained and caring. The facility has excellent equipment and is always clean and safe. I recommend them to you.
Response from the owner1 week ago
Thank you for sharing your experience. It’s wonderful to hear that our team’s dedication, our equipment and facility standards, and overall environment have made a positive impact on your care. Your recommendation means a great deal to us, and we look forward to continuing to support your health journey.
Ant
3 weeks ago on Google
1
Not the ideal place to get treated. Go in with one thing, come out with something worse. Also fired me after a coworker was racist to me and I got frustrated and slapped a wall while not around the coworker. They called it workplace violence when I wasn't near the coworker, nor was it toward anyone. This place has the worst leadership I've ever seen in my life in any profession. The HR is also a joke. Hard to reach and just handle your situation like a routine concern. Very nonchalant attitude and lacks compassion for employees or patients.
Response from the owner1 week ago
We regret to hear about your experience working at Clermont Hospital. We strive to provide an exceptional work environment for all of our staff members. If you'd like to speak with someone about your experience, please contact HR Services at 877-692-7780 so we can address your feedback directly.
Steven Frye
1 month ago on Google
1
Just die instead it’s not worth it
Response from the owner1 week ago
We regret to hear about your experience. We strive to provide an exceptional experience and are disappointed that we did not meet your expectations. If you would like to discuss your feedback further, please contact the Patient Experience team at 513-735-7792.
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Rehab Score

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6 / 10

Accepted Insurance

Mercy Health – Behavioral Health Institute works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Addiction Treatments

Levels of Care

outpatient iconOutpatient

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

intensive-outpatient iconIntensive Outpatient

Intensive outpatient programs (IOP) are designed for clients who need frequent, high-level care but do not require, or choose to forgo, inpatient treatment. Most intensive outpatient rehabs offer a minimum of nine hours of treatment weekly, though clients may receive up to 20 hours of care as needed. These programs typically combine various treatment modalities, including individual, group, and family counseling, medication assisted treatment (MAT), addiction and recovery education, and evidence-based complementary therapies, such as acupuncture and massage.

inpatient iconInpatient

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

partial-hospitalization iconPartial Hospitalization Program

Designed for individuals with moderate to severe addictions, a partial hospitalization program (PHP) provides a more intensive form of outpatient therapy. PHP treatment can serve as an alternative to inpatient hospitalization or as a step-down option after being discharged from a hospital or residential program. A partial hospitalization program typically requires a minimum of 20 hours weekly for an average of 90 days. Depending on your care plan, PHPs can include relapse prevention, medication management, and behavioral therapy services.

sober-living iconSober Living Homes

A sober living home in Ohio is often recommended for those completing a drug rehab program. When you leave the structured setting of rehab, returning home can trigger relapse due to the abrupt change in environment. Men's and women's sober living homes act as transitional spaces to continue developing tools for recovery before fully re-entering society. It gives you time to adjust to the demands of life, in a setting that is free from substances.

medically-assisted-detox iconMedically Assisted Detox

Medical detox involves clearing your body of drugs and/or alcohol under the 24/7 care of licensed medical professionals. If you've become dependent on alcohol or drugs (like benzodiazepines or opioids), quitting abruptly can have uncomfortable and even dangerous side effects. The purpose of medically assisted detox is to keep you as safe and comfortable as possible during this process. Medications like Suboxone or Vivitrol may be provided if necessary to mitigate any withdrawal symptoms.

Treatments

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

An alcohol use disorder (AUD), also commonly called alcoholism, can range from mild to severe. It involves compulsive consumption of alcohol and maladaptive patterns of drinking that lead to negative physical, social, and relational consequences. Diverse treatment programs are available for people with AUD. Mutual-support groups, medications, and behavioral treatments are provided through alcohol rehab in Ohio. If co-occurring disorders are present, it is important to receive treatment for both disorders.

opium iconOpioid Addiction

Ohio's substance abuse treatment programs can support individuals struggling with drug and alcohol use. Typically available on an outpatient or inpatient basis, these programs employ evidence-based therapies such as cognitive-behavioral therapy (CBT), dialectical behavior therapy (DBT), and holistic approaches to provide effective addiction treatment. This comprehensive approach ensures long-term sobriety, improved mental health, and coping skills to overcome risk of relapse.

Programs

adult-program thumbnail image

Adult Program

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image

Young Adult Program

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
military-program thumbnail image

Military Program

Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

With trauma therapy, you can reclaim your life after witnessing or experiencing a traumatic event. Therapists help you process the memories, which promotes emotional healing and enables you to build resilience to navigate future challenges and triggers.

Family therapy offers a group time to collectively make an effort to understand and combat the issues and challenges associated with addiction. Therapists work with family members to establish healthy boundaries between each other and their loved one who is addicted, improve emotional support systems, and work together toward a sustained long term recovery.

Some couples therapy in Ohio is designed as short term treatment to address a specific problem in the relationship, such as anxiety, depression, or addiction. Other couples therapy may focus on general strengthening of the relationship by improving interactions.

Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.

The main goals of dialectical behavior therapy are to teach you how to regulate your emotions, develop positive ways to cope with stress, improve your relationships, and live in the moment. This therapy lasts about six months and involves weekly individual and group sessions.

Amenities

  • home-setting iconResidential Setting

Staff

John M. Starcher, Jr, Esq

CEO

Don Kline

Chief Operating Officer

Wael Haidar, MD

Chief Clinical Officer

Michael Bezney

Chief Legal Officer and General Counsel

Deborah Bloomfield, PhD

CFO

David Cannady

Chief Strategy Officer

Joe Gage

Chief Human Resources Officer

Sandra Mackey

Chief Marketing Officer

Contact Information

Building icon

3000 Hospital Drive
Batavia, OH 45103

Fact checked and written by:
Terri Beth Miller, PhD
Edited by:
Quentin Blount

Rehab in Cities Near Batavia

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Reviews of Mercy Health – Behavioral Health Institute

2.3/5 (354 reviews)
5
Staff
5
Amenities
5
Meals
5
Value
5
Cleanliness
5
95
4
23
3
3
2
16
1
219

Reviews

5
Top Notch

the tele-doc is super nice she cares for others. plenty of snacks. doubles on meals. heat and a/c in room. nice showers. plenty of blankets. all the juice and milk you want. food workers are super nice. the nurses are super nice and enjoy helping others. Dr.Epply works fast ... Read More

Zachary W.
Reviewed on 11/24/2023
Staff
5
Amenities
5
Meals
5
Value
5
Cleanliness
5
1

Horrible place! We sat around doing nothing. My therapy consisted of playing bingo once, painting therapy once. Never had group or individualized therapy except talking with Dr. Wilkes (who was the only good thing going for this place). And even then, I only spoke with him o ... Read More

Reviewed on 9/18/2019
1

While I understand that they probably deal with very severe cases, there was absolutely zero compassion here. Only condemnation and judgment in the throws of a mental health crisis. Treatment is supposed to be a safe place to express what’s going on in order to get better. ... Read More

Reviewed on 6/29/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.3 (350 reviews)
Ted Fischesser
3 weeks ago
5

I have been a patlient at clermont mercy cardio rehab for over 6 months. The staff is well trained and caring. The facility has excellent equipment and is always clean and safe. I recommend them to you.

Response from the owner
Thank you for sharing your experience. It’s wonderful to hear that our team’s dedication, our equipment and facility standards, and overall environment have made a positive impact on your care. Your recommendation means a great deal to us, and we look forward to continuing to support your health journey.
Ant
3 weeks ago
1

Not the ideal place to get treated. Go in with one thing, come out with something worse. Also fired me after a coworker was racist to me and I got frustrated and slapped a wall while not around the coworker. They called it workplace violence when I wasn't near the coworker, nor was it toward anyone. This place has the worst leadership I've ever seen in my life in any profession. The HR is also a joke. Hard to reach and just handle your situation like a routine concern. Very nonchalant attitude and lacks compassion for employees or patients.

Response from the owner
We regret to hear about your experience working at Clermont Hospital. We strive to provide an exceptional work environment for all of our staff members. If you'd like to speak with someone about your experience, please contact HR Services at 877-692-7780 so we can address your feedback directly.
Steven Frye
1 month ago
1

Just die instead it’s not worth it

Response from the owner
We regret to hear about your experience. We strive to provide an exceptional experience and are disappointed that we did not meet your expectations. If you would like to discuss your feedback further, please contact the Patient Experience team at 513-735-7792.
Nancy Tucker
1 month ago
4

Kate Adkins
1 month ago
1

If I could give zero stars I would. They treat rap*/assault victims horribly. Theres a lack of communication, staff was unprofessional and made my friend uncomfortable with inapropriate jokes about the assault and undermining her pain. The Dr. was condescending and interrogated her. No physical exam was done even though it was requested. As a result she had less evidence to use in court, and lost. Her attacker walks free. They withheld care, and made my friend self swap for the STD panel in front of a nurse while exposed. There was no safe person given to her, she was alone and half dressed in the ER room. They told her they didnt have time to help. This place is evil.

Response from the owner
We regret to hear about your friend's experience. We strive to provide an exceptional experience for every patient and take your feedback seriously. Please contact our Patient Experience team at 513-735-7792 so we can better understand your concerns and address them directly.
Kerry Strawsburg
1 month ago
1

If you are a victim of a violent act, stay away.

Response from the owner
We regret to hear about your experience. We strive to provide an exceptional experience for every patient and are sorry if you did not feel safe during your visit. If you would like to discuss this further, please contact the Patient Experience team at 513-735-7792. We welcome the opportunity to learn more about your visit and address your experience.
sallie schoonover
1 month ago
5

Mercy Clermont has an outstanding lab and personnel.

Response from the owner
Thank you for sharing your positive experience at Clermont Hospital. We’re delighted to hear that our lab services and team members made a strong impression. Your kind words encourage us to continue striving to provide an exceptional experience for every patient.
Patti Barger
1 month ago
5

Jess!
1 month ago
4

Stacey Christ
1 month ago
1

Brought my son into the ER 2 nights ago. He was running a high fever 103.7 and had been doing so for quite some time associated with back pain, headache, neck pain and vomiting/nausea. While there, they asked him if he had been around anyone who was sick and of course he said yes. He had a friend who told him he felt like crap. We're usure of what he had, I mean he could have felt like crap from allergies. After they heard that though, that was the root of all cause. I even tried to explain to the nurse that he had just been involved in a hit and run on his motorcycle, and he had severe road rash and asked if maybe his body could be trying to fight off some sort of infection. She turned around and snapped back at me and said "he just said he was around a sick friend". They did a covid and flu test and did a chest xray. They only did the chest xray because my sons pcp stated that his right lung was weak. Long story short, they sent him home and they sent him home with one prescription, the prescription was the first nausea medication they gave him during his visit, that actually didnt work resulting in them giving him another nausea medication. Well fast forward to today. His symptoms hadn't changed since the night he left the hospital, so we infact took him to another hospital and luckily we did because my child wbc count is so low they actually admitted him and thats where we're at now. He has a very enlarged spleen and a 1.44 wbc count! To say I'm infuriated is an understatement! Luckily we decided to get a second opinion because who knows where he'd be if we waited any longer. Shame on the shotty doctor who diagnosed him! Instead of doing his job and doing what he went to school for, he blamed it on another sick human being. My child is very sick and he didnt even give him an antibiotic! If I could give this place minus 16,000 stars I would! You became a doctor to help save lives, so I guess going off of hear say and making easy money is the best way to do that. I know one thing, my child better not get a single bill from this place! They did nothing to help him in his situation. Want some advice?!? Take yourself or your family member some place else, youd definitely be better off.

Response from the owner
We regret to hear about your experience during your son’s recent visit. We understand your concern about how his symptoms were addressed. We strive to provide an exceptional experience and regret that your expectations were not met. We would welcome the opportunity to discuss your concerns further. Please contact our Patient Experience team at 513-735-7792.
Maggie
1 month ago
1

Jade Jones
2 months ago
1

The doctor won't even come in the room, been here for 2 hours and only 1 nurse came in saying the doctor will be in but still has yet to walk in!

Response from the owner
We regret to hear about your experience waiting to be seen by the doctor. We understand how frustrating it can be when care seems delayed, and we strive to provide an exceptional experience for every patient. Please accept our apologies for the length of time you waited. If you would like to discuss your visit in more detail, please contact our Patient Experience team at 513-735-7792. We value your feedback and hope to better serve you in the future.
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