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Mercy Regional Medical Center

3700 Kolbe Road Lorain, OH 44053
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Mercy Regional Medical Center OH 44053

About Mercy Regional Medical Center

Mercy Regional Medical Center, located in Lorain, Ohio is a private alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including co-occurring mental health disorders. They offer residential care providing long term support for addiction recovery, as well as flexible outpatient addiction therapy allowing patients to live at home while receiving regular treatment.

Specialty rehab programs at Mercy Regional Medical Center include age-sensitive addiction treatment considering health and life-stage issues of older adults and accessible addiction treatment using sign language and adapted communication methods.

Facility Overview

Bed icon 338
Number of Available Beds

Latest Reviews

Shannon Perry
2 months ago on Google
2
Seems this hospital is going down! 1st, in the waiting room. It was disgusting! All the seats had some type of liquid stain on them. Tissues on the ground. Left behind food and drinks. It just looked nasty!!!! I was in one of their wheelchairs; so when they called me back I was placed in triage, just backed up to the counter. Where I can see and hear every patient and their business!!!!!! Than they decided I needed xrays, so I was placed in a room in ER. Again, I can hear and see everything. Nothing is confidential!!!! There was a pt there; which I never saw because her door was shut. But the lady screamed demon like sounds the whole time!!!!!!!! I felt she should have been moved somewhere else in the hospital because you have young children in that area asking why is she screaming like that!!!!!! My curtain was NEVER fully closed because of a machine sitting there but I just wanted to get my visit over with so I covered myself with a blanket when I changed. I was taken for xrays. The nurse came and asked me if doc came and saw me yet. I said no. She was confused on why doc hasn't seen me yet. The nurse than tells me they want more xrays. They take me there to sit in hallway because X-ray tech ppl are like yeah we did side views and all that so we don't know why your back. They eventually took me back to my cubicle. Where eventually doc came in and talked with me. I saw tons of ppl; nurse's, docs, aides, EMT's, police officers and security guards. All running in circles not really helping anyone. I did witness a lady. Staff member. Who was called over for a gentleman that was discharged but had no ride home. The gentleman was getting upset with the nurse and this lady steps in and says hi I'm Brenda how can I help you. She got numbers out of his phone to call someone. Than said can I get you something to eat/drink. Watching her be kind and helpful to that man who was there for alcohol poisoning; that's what the nurse said! She truly was helping him and that made me keep hope with the hospital! So give Brenda a raise!!!!!!! Hire more housekeepers! Try to keep pts out the hallways and move loud, uncontrolled pts to another part of the hospital! And maybe this hospital good be great again!!!!!
Deb Hackney
3 months ago on Google
1
Do not come here. The staff is under staffed and they really are not prepared for a day/night of nursing. They have the skills of an STNA sometimes. That s even questionable. It s a horror show to see and hear just how incredibly incompetent they are and they have people s lives in their hands. They do a lot of vitals and they struggle to get that done. It s something that is unbelievable and I don t ever want to experience this kind of incompetence again, especially in a hospital!!! Red alarms should be going off everywhere! I am sounding them. Is anyone listening?
space cadet
3 months ago on Google
1
I really hate this hospital. I had such a traumatic birthing experience that left me completely scarred and spiraling for years. Do not have babies here. Do not go here for anything. There are so many better hospitals, nurses and obgyns.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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5.7 / 10

Location

Accepted Insurance

Mercy Regional Medical Center works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Staff

John M. Starcher, Jr, Esq.

CEO

Don Kline

COO

Wael Haidar, MD

Chief Clinical Officer

Michael Bezney

Chief Legal Officer & General Counsel

Deborah Bloomfield, PhD

CFO

David Cannady

Chief Strategy Officer

Father Joseph Cardone

Chief Mission Officer, Senior VP, Mission & Values Integration

Joe Gage

Chief Human Resources Officer

Sr. Anne Lutz, CBS

Chief Sponsorship Officer

Sandra Mackey

Chief Marketing Officer

Jason Siegert

Chief Ventures Officer

Contact Information

Phone icon (440) 960-3380
Building icon

3700 Kolbe Road
Lorain, OH 44053

Rehab in Cities Near Lorain

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Reviews of Mercy Regional Medical Center

2.5/5 (100 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

2.5 (100 reviews)
Marii Delgado
2 weeks ago
1

I was in the emergency 🚨 room for 4 hours tonight with my 6 yr old daughter and they never attended to her at all. The most she got was her wrist band. And to hear my daughter say mommy don’t ever take me to this doctors 🥼 they are trash 🚮 . It was enough for me. So here I’m at Fairview…. Best place ever to be at this point. MERCYYYYYYYY DO BETTER!

LeeLow aka KING LEONIDAS
1 month ago
5

Kassie and Kelly were very nice and nurturing ! love this staff 5 stars , thanks soo much

Kary Davis
1 month ago
5

After losing a battle with yard work today, I ended up in the ER to receive 18 stitches in my leg. I want to give a shout out to ALL the people I came in contact with during my mishap, from the Life Care first responders to the hospital staff. While horrified and scared due to the magnitude of my injury Life Care first responders quickly rendered first aid and reassure me to the point where I was actually laughing by the time I arrived at the ER (their smiles & attitudes put me at ease the most) Dr. David and Jess were not only professional and took care of my wound with empathy, they were friendly and funny which also made me feel safe and cared for. Everyone from my nurse (whose name escapes me at the moment), Juan the Xray tech, and even the young man who registered me, seemed to go out of their way to make sure my fear and pain was as minimal as possible. Some might say they were "just doing their jobs", but that only emphasizes just how important their jobs are for all of us. I appreciate and thank all of you!!!!

Shannon Perry
2 months ago
2

Seems this hospital is going down! 1st, in the waiting room. It was disgusting! All the seats had some type of liquid stain on them. Tissues on the ground. Left behind food and drinks. It just looked nasty!!!! I was in one of their wheelchairs; so when they called me back I was placed in triage, just backed up to the counter. Where I can see and hear every patient and their business!!!!!! Than they decided I needed xrays, so I was placed in a room in ER. Again, I can hear and see everything. Nothing is confidential!!!! There was a pt there; which I never saw because her door was shut. But the lady screamed demon like sounds the whole time!!!!!!!! I felt she should have been moved somewhere else in the hospital because you have young children in that area asking why is she screaming like that!!!!!! My curtain was NEVER fully closed because of a machine sitting there but I just wanted to get my visit over with so I covered myself with a blanket when I changed. I was taken for xrays. The nurse came and asked me if doc came and saw me yet. I said no. She was confused on why doc hasn't seen me yet. The nurse than tells me they want more xrays. They take me there to sit in hallway because X-ray tech ppl are like yeah we did side views and all that so we don't know why your back. They eventually took me back to my cubicle. Where eventually doc came in and talked with me. I saw tons of ppl; nurse's, docs, aides, EMT's, police officers and security guards. All running in circles not really helping anyone. I did witness a lady. Staff member. Who was called over for a gentleman that was discharged but had no ride home. The gentleman was getting upset with the nurse and this lady steps in and says hi I'm Brenda how can I help you. She got numbers out of his phone to call someone. Than said can I get you something to eat/drink. Watching her be kind and helpful to that man who was there for alcohol poisoning; that's what the nurse said! She truly was helping him and that made me keep hope with the hospital! So give Brenda a raise!!!!!!! Hire more housekeepers! Try to keep pts out the hallways and move loud, uncontrolled pts to another part of the hospital! And maybe this hospital good be great again!!!!!

Deb Hackney
3 months ago
1

Do not come here. The staff is under staffed and they really are not prepared for a day/night of nursing. They have the skills of an STNA sometimes. That’s even questionable. It’s a horror show to see and hear just how incredibly incompetent they are and they have people’s lives in their hands. They do a lot of vitals and they struggle to get that done. It’s something that is unbelievable and I don’t ever want to experience this kind of incompetence again, especially in a hospital!!! Red alarms should be going off everywhere! I am sounding them. Is anyone listening?

space cadet
3 months ago
1

I really hate this hospital. I had such a traumatic birthing experience that left me completely scarred and spiraling for years. Do not have babies here. Do not go here for anything. There are so many better hospitals, nurses and obgyns.

Elaine Mayle
3 months ago
5

ER staff was great! Caring, kind and attentive to all my needs!

Tay Jetes
3 months ago
1

Just an unprofessional environment, workers walking around on there personal cell phone workers walking around talking about other employees. This is not a warm or welcoming place I would want to come get care. Office workers walking around being loud in the halls. So many employees walking around in there personal cell this is so scary considering hippa and all. Mercy has not change one bit and this is sad this is our local hospital. Shame on them and the people running this place.

Charlotte
3 months ago
1

Mercy Lorain hospital doctors and nurses and staff are becoming overwhelmed with long hours shifts and the amount patient have to be seen that the doctors and nurse lose there manners and the passion for patients in the break room because they are overwhelmed and tried .Then my become less patient and less full of patient that they are rushed and treat patients they overlook who is really a sick patient and the addict looking for drugs and being to treat every patient that way .Please pray for the staff

LeeLow aka KING LEONIDAS
4 months ago
5

Mya the Pa , was incredible caring and nice , thanks so much ! The whole staff is incredibly supportive understanding and nice ,

Garrett Caldwell
4 months ago
5

If you feel like you have no hope with mental, there is hope in there unit. Nicest people. It took me a while and a couple different medications, Dr. Saravanan I believe put me on the right path.

Jessica Wiley
4 months ago
5

I was admitted to floor 4 for my surgery and observation afterwards and I give them all the props. I was listened too, taken care of, everyone was nice and helpful! Made my stay easy. My room was cleaned. Bedding was changed. Bathrooms were cleaned promptly. 5 star with everything! Good job mercy!

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