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Montana VA Health Care System – Kalispell CBOC

31 Three Mile Drive, Suite 102 Kalispell, MT 59901
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Montana VA Health Care System Kalispell VA Clinic MT 59901

About Montana VA Health Care System – Kalispell CBOC

In Kalispell, Montana, you’ll find veteran addiction treatment services at Montana VA Health Care System – Kalispell VA Clinic. They provide top-notch services to veterans who are suffering from any sort of drug or alcohol addiction. Their services even go so far as to provide treatment for those with co-occurring mental health conditions. This may be present often in the veteran community since many veterans suffer lots of trauma during their time serving in the military. Some common mental health conditions treated at this facility include depression, anxiety, PTSD, bipolar disorder and schizophrenia. They can even help with anger management.

It’s also quite common for people to require medication assisted treatment (MAT) when attempting to detox from heavy drug or alcohol misuse. The medications that the clinic offers, such as Vivitrol or Suboxone, can work well when detoxing since they can help reduce your cravings and even prevent potentially dangerous withdrawal symptoms from occurring.

They also have services for homeless veterans. They can provide food and shelter and help with job training and employment opportunities. They also offer health maintenance services and community support to all their patients, as well as counseling services.

Their counseling services include individual therapy, group therapy and marriage or relationship counseling. These pillars of recovery can help you make great strides in your recovery journey. Individual therapy lets you meet with a professional therapist to identify your triggers, learn new coping techniques to prevent relapse and deal with past traumas. Group therapy, on the other hand, is a group effort that can help hold you accountable for your actions.

Facility Overview

Bed icon 24
Number of Available Beds

Latest Reviews

Richard Corbin
2 months ago on Google
1
Leaving my home in Montana,No Veteran should wait more than 30 days for appt.Waited: June to Sept 14 to see P/C. Dr. Dunnigan. Dr. shut down visit "we will resume with other medical issues 3 mths later". Asked to visit Neurosurgeon for severe bk-pain She ignored request without more discussion & sent me for more Spine injections. 1 yr 10 mnths later, still no appointment. I told Dr. I had moved closer for Spine Center Neurosurgeon.Later, after this visit & viewing my med-records using on-line VA website, I contacted Kalispell VA as they had me listed as a HOMOSEXUAL. I have no visible-outward mannerisms, I am a HETROSEXUAL cowboy outdoorsman. Was this changed on purpose, was this deliberate, intentional ? I can only ask, in my opinion, just my opinion as I have absolutely no proof whatsoever, when I look at the totality of events, based on my personal experience. What's your opinion, decide for yourselves.NEXT:Waited: 11/2023 to 2/2024 for Mental Health. Never saw VA mental Hlth. VA advocate said he will set up community provider. Never happened. VA tried many times to call in Nov-Dec-Jan-Feb, never rcvd a missed call Ltr until late Feb. Explanation.. none about missed call f/u Ltr's.Stated "ph recording states.. number cannot be completed as dialed yet dialing correct #. Visited facility, pretended to drop cellphone & asked them to call to see if I broke it. My phone rang... then explain why you said every time you dial me it says can't be completed as dialed ! Gotcha ! Explanation... VA clinic has 3 phone systems, one being used to call me will be reported to tech-support. I - GAVE - UP... a lot of vets live in Bigfork, was mine the only phone affected by their "SUPPOSED" phone glitch ? I would have noticed as an employee such a phone glitch, but it took this vet traveling 44 miles to point it out after FOUR MONTHS suffering the GLITCH.NEXT: One CT scan suggested possible Cancer-Lung, need more focused CT scan. That took MONTHS, screw up after screw up. Thank God Almighty it was not cancer as MONTHS of treatment time WASTED !NEXT: Waited from Jan. 24th to June 10th for Dermatology appt.No-See-UM bug infestation since June 2023. Tried OTC bug-bombs, sprays etc. Those work for about 2 1/2 months, they return !Jan 23, 2025 Exterminator finds no evidence of invisible No-See-Ums, reminded him they are tiny and cannot be seen by the eye. He says they leave tiny dirt piles but my apartment is immaculate and there is no evidence. I said, sit on the recliner or my bed for just a few minutes and you will feel them inside of your clothing and they bite. He declined. I told him about the bug bites that literally cover my legs, his reply was, I mentioned to him that I had to use DEET on my legs at night to get to sleep because they are in the mattress and bedding. His instant reply was that that must be leg rash from using DEET. I am 66 years old and have used DEET since childhood and never got a rash and I'm an outdoorsman and use it all the time. And then the exterminator from Bug Hunters in Kalispell Montana said that he has customers all the time that are hypochondriacs complaining about bugs crawling all over them. He would not exterminate. So I tried to schedule an appointment with Dermatology to prove bug bites and I've been waiting since January 24th and the appointment is scheduled for June 10th 2025 that will be 137 days waiting for an appointment.Jan 24, 2025 visited VA, bug bites cover my lower body. Nurse took digital photos. 19 days later VA dermatologist says she can't see me and will call Dermatology Associates & they called me on April the 8th scheduled the appointment for June 10th, 2025. The bug infestation continues, I explained this infestation to the VA nurse, later the VA Dermatologist & I was still being bitten. I am being bitten today but Bug Hunters Inc. needs proof, won't spray. I must leave Montana, my home, for a better V A.
Alfred Papillon
2 months ago on Google
5
Basic VA Clinic
Ty Rob
1 year ago on Google
1
Worst va clinic in the United States you have. Better chance of dying than being seen
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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7 / 10

Location

Other Forms of Payment

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

free iconFree

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Addiction Treatments

Levels of Care

medically-assisted-detox iconMedically Assisted Detox
Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.
outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
inpatient iconInpatient
The Fort Harrison facility operates a 24-bed residential mental health facility that provides residential PTSD and Substance Abuse programs. Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives.
12-step icon12-Step
12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).
aftercare iconAftercare Support
Completing a drug or alcohol rehab program shouldn't spell the end of substance abuse treatment. Aftercare involves making a sustainable plan for recovery, including ongoing support. This can include sober living arrangements like halfway houses, career counseling, and setting a patient up with community programs like Alcoholics Anonymous (AA) or Narcotics Anonymous (NA).

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

A comprehensive drug rehab in Montana treats the entire person. Treatment methods address all the underlying causes of addiction and give the individual the tools they need to live a healthy, drug-free life.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
lgbtq-program thumbnail image
LGBTQ Program
The VA Montana Health Care System is proud to be recognized as a 2016 Leader in LGBT Healthcare Equality. They are committed to providing excellent care to all Veterans including lesbian, gay, bisexual, and transgender (LGBT) Veterans. They are focused on ensuring all Veterans receive equitable and inclusive healthcare.
military-program thumbnail image
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Sometimes, as part of a Veteran’s treatment, some members of the Veteran’s immediate family or the Veteran’s legal guardian may be included and receive services, such as family therapy, marriage counseling, grief counseling, etc. Family members might learn how to recognize symptoms and support recovery. In some treatment settings, a brief course of couples counseling or family therapy may be offered.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Amenities

  • home-setting iconResidential Setting
  • private iconPrivate Setting

Staff & Accreditations

Staff

Duane Gill

Executive Director for Montana VA Health Care System VA Montana health care

Kimberly Adkins

Montana VA Associate Director VA Montana health care

Gregory Normandin

Chief of Staff for Montana VA VA Montana health care

Francisco Hurtado, RN

Montana VA Associate Director of Patient Care Services, Nurse Executive VA Montana health care

Kenneth Fenstermacher

Assistant Director VA Montana health care

Accreditations

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes
Accreditation Number: 244860

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes
Accreditation Number: 9294

Contact Information

Phone icon (406) 758-2700
Building icon

31 Three Mile Drive
Suite 102
Kalispell, MT 59901

Fact checked and written by:
Benjamin Cardenas
Edited by:
Kerry Nenn, BSW

Rehab in Cities Near Kalispell

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Reviews of Montana VA Health Care System – Kalispell CBOC

2.9/5 (21 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

2.9 (21 reviews)
steve olbert
1 month ago
1

Dr dunnigan is terrible. She doesn’t give a damn about my health. Worst doc I’ve ever seen. This facility is trash at best.

Richard Corbin
2 months ago
1

Leaving my home in Montana, No Veteran should wait more than 30 days for appt. Waited: June to Sept 14 to see P/C. Dr. Dunnigan. Dr. shut down visit "we will resume with other medical issues 3 mths later". Asked to visit Neurosurgeon for severe bk-pain She ignored request without more discussion & sent me for more Spine injections. 1 yr 10 mnths later, still no appointment. I told Dr. I had moved closer for Spine Center Neurosurgeon. Later, after this visit & viewing my med-records using on-line VA website, I contacted Kalispell VA as they had me listed as a HOMOSEXUAL. I have no visible-outward mannerisms, I am a HETROSEXUAL cowboy outdoorsman. Was this changed on purpose, was this deliberate, intentional ? I can only ask, in my opinion, just my opinion as I have absolutely no proof whatsoever, when I look at the totality of events, based on my personal experience. What's your opinion, decide for yourselves. NEXT: Waited: 11/2023 to 2/2024 for Mental Health. Never saw VA mental Hlth. VA advocate said he will set up community provider. Never happened. VA tried many times to call in Nov-Dec-Jan-Feb, never rcvçd a missed call Ltr until late Feb. Explanation.. none about missed call f/u Ltr's. Stated "ph recording states.. number cannot be completed as dialed yet dialing correct #. Visited facility, pretended to drop cellphone & asked them to call to see if I broke it. My phone rang... then explain why you said every time you dial me it says can't be completed as dialed ! Gotcha ! Explanation... VA clinic has 3 phone systems, one being used to call me will be reported to tech-support. I - GAVE - UP... a lot of vets live in Bigfork, was mine the only phone affected by their "SUPPOSED" phone glitch ? I would have noticed as an employee such a phone glitch, but it took this vet traveling 44 miles to point it out after FOUR MONTHS suffering the GLITCH. NEXT: One CT scan suggested possible Cancer-Lung, need more focused CT scan. That took MONTHS, screw up after screw up. Thank God Almighty it was not cancer as MONTHS of treatment time WASTED ! NEXT: Waited from Jan. 24th to June 10th for Dermatology appt. No-See-UM bug infestation since June 2023. Tried OTC bug-bombs, sprays etc. Those work for about 2 1/2 months, they return ! Jan 23, 2025 Exterminator finds no evidence of invisible No-See-Ums, reminded him they are tiny and cannot be seen by the eye. He says they leave tiny dirt piles but my apartment is immaculate and there is no evidence. I said, sit on the recliner or my bed for just a few minutes and you will feel them inside of your clothing and they bite. He declined. I told him about the bug bites that literally cover my legs, his reply was, I mentioned to him that I had to use DEET on my legs at night to get to sleep because they are in the mattress and bedding. His instant reply was that that must be leg rash from using DEET. I am 66 years old and have used DEET since childhood and never got a rash and I'm an outdoorsman and use it all the time. And then the exterminator from Bug Hunters in Kalispell Montana said that he has customers all the time that are hypochondriacs complaining about bugs crawling all over them. He would not exterminate. So I tried to schedule an appointment with Dermatology to prove bug bites and I've been waiting since January 24th and the appointment is scheduled for June 10th 2025 that will be 137 days waiting for an appointment. Jan 24, 2025 visited VA, bug bites cover my lower body. Nurse took digital photos. 19 days later VA dermatologist says she can't see me and will call Dermatology Associates & they called me on April the 8th scheduled the appointment for June 10th, 2025. The bug infestation continues, I explained this infestation to the VA nurse, later the VA Dermatologist & I was still being bitten. I am being bitten today but Bug Hunters Inc. needs proof, won't spray. I must leave Montana, my home, for a better V A.

Alfred Papillon
2 months ago
5

Basic VA Clinic

Ty Rob
1 year ago
1

Worst va clinic in the United States you have. Better chance of dying than being seen

Allen Maxwell
1 year ago
5

As a fellow physician, I have been very impressed and pleased with the care provided by Dr. Swanson and his team to his patients. I can not speak to other providers, but if similar to the attention, care, willingness to collaborate, and open-mindedness experienced with Dr. Swanson, it will be quality care. Thank you to all at the Kalispell VA!

Richard McCauley
3 years ago
5

Compared to other VA facilities this one for rural areas is really good. Another good one is in Reno, NV and TorC, NM. Some like Albuquerque are a joke.

KATE RIGGLES
5 years ago
1

Your phone system is a nightmare, especially for older folks. And the option button to sign up for care... NO ONE ANSWERS, it ends up hanging up on you.

Joseph Silva
5 years ago
1

Everyone needs to be very careful about this clinic if you have ratings. If you say anything positive about your self they take it and use it against you. They have lied about my conditions for years and purposely over looked x-rays and refused MRI and rehab and I have lost ratings and most of my health because their lies and negligence. Watch out brothers and sisters they will twist anything you say to reduce your ratings. Don't tell them anything positive if you are still suffering. I have gone through extra surgeries because they constantly lied about my conditions and refused to acknowledge my pain and injury. I have also noticed when I talk about how much pain I am in they refuse to write anything down. Then if you say something positive. They start frantically typing away and twist into sounding like you are completely healed just because one small temporary positive thing happened in your life. Watch out, don't tell them squat. Be honest about your pain don't let up.

Karen Farr
6 years ago
5

SCOTT BRADY
6 years ago
5

marc thomas
7 years ago
1

Cranky old lady at front counter at the sleep clinic. People are getting lazy and don’t want to help people. They say use the keyos that’s the Va for you. I’ve never had to use the keyos at other Va’s. Completely rud!!!! It frees up their time so they can make personal calls on the clock,and not help Veterans. I could under stand if it was an emergency. More B.S time for employees!!!

Richard Boose
7 years ago
5

I have had mostly positive experiences with the Kalispell va clinic. Never have I ever had to wait for long periods of time for emergency treatment. When needed they would send me to the ER. I have been receiving care from the VA for over ten years. Things got a little rocky while the Obama was our pos, but are getting better again now. Thank you Kalispell VA clinic for your care. Your work of taking care of us Vets is as sacred as our oath to our Country.

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