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New Mexico VA Health Care System – Artesia CBOC

2410 West Main Street Artesia, NM 88210
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New Mexico VA Health Care System - Artesia CBOC NM 88210

About New Mexico VA Health Care System – Artesia CBOC

Artesia VA Clinic is a community focused outpatient clinic in Artesia, New Mexico. They offer primary care, behavioral health services and social support services. The clinic keeps costs low by accepting Medicaid, Medicare and Tricare. Financial aid is also accessible if you meet the eligibility criteria.

Tailored Care on Your Time

Besides affordability, I believe the best thing about this clinic is their telehealth services. They offer both video conferencing and home telehealth services. This means you can undergo medical checkups, attend therapy and coordinate care with your provider in the comfort of your home or elsewhere.

This can be super helpful when you’ve health or transportation challenges that make it hard to visit the clinic. They even offer store and forward telehealth. This lets you securely send or receive your health information to or from experts at VA facilities.

If you or your dependent is struggling with substance use issues you can receive tailored and confidential care in this clinic. This is part of their broader behavioral health services. They can help with co-occurring conditions as well. This is when you simultaneously struggle with both mental health and substance use issues.

Full-Person Approach to Addiction Treatment

They primarily offer consultation and evaluation. A comprehensive evaluation helps the care team identify the need for care and create personalized treatment plans tailored to your unique needs. They can provide referrals to clinics within their VA healthcare system that offer inpatient care if assessment indicate the need for this level of care.

They offer outpatient therapy in group and individual settings. This aims to help you uncover the root causes of your substance misuse and build strong coping skills to prevent relapse. You may also receive medication assisted treatment in this clinic if you’re struggling with opioid use issues. This technique uses FDA approved meds to curb cravings and minimize withdrawal symptoms.

Paired with counseling, it helps you tackle both the psychological and physical symptoms of opioid addiction. This sets you on a path to holistic recovery. VA clinics are required by federal law to provide comprehensive care for opioid addiction that includes this technique. Still, it’s worth giving them a call to confirm and what addiction medicine they offer.

Access to Vital Community Resources

You can access community resources that support your lasting recovery efforts through their social work. This could be financial support, safe housing and job placement. Social workers can also help you access support for intimate partner violence, transition from military life and discharge planning.

It’s worth noting that this facility offers same-day help for mental health, including addictive behavior. This can be helpful if you’re dealing with severe substance use or a mental health crisis. They even offer crisis intervention services.

Recovery at Bustling Downtown Artesia

The clinic is conveniently located on West Main Street at the heart of Artesia. The area is commercially active so it’s quite easy to find nearby amenities when visiting for an appointment. Jaycee Park is the closest natural preserve to the clinic and the largest park in Artesia.

It’s worth exploring during your healing journey here if you love nature and the therapeutic benefits that come with that. Artesia is also well known for its public art installations. Its bronze sculptures and murals give character to the city.

West Main Street or US Route 82 links Artesia to the major cities like Alamogordo in the west and Lovington in the east. There’s limited public transport within the area. However, you needn’t worry.

The VA New Mexico Health Care System network has some free transportation options available. It’s worth giving them a call to confirm which will be more convenient for you and the scheduling guidelines.

Latest Reviews

s s
8 months ago on Google
5
Much better than 3 years ago
Heather R
1 year ago on Google
5
I have always been treated very well at this location. The staff is always polite and helpful.
Response from the owner2 months ago
Thank you for the review and for your service to our country! We will forward your review to Artesia staff!
Brandon Brown
1 year ago on Google
1
The worst VA clinic that I ve ever been to the receptionist is horrible the treatment is horrible and I ve been to Walter Reed!
Response from the owner2 months ago
Brandon, we apologize for any rude behavior you experienced and recommend contacting your Patient Advocates who can address your concern. To contact via phone, call 505-265-1711, ext. 3240. You can also use My HealtheVet Secure Messaging by composing a message using label ABQ PATIENT ADVOCATES_ADMIN. Their hours are 8 a.m.-4 p.m. Monday-Friday.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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6.3 / 10

Location

Other Forms of Payment

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

free iconFree

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

medically-assisted-detox iconMedically Assisted Detox
Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.
24-hour icon24-Hour Clinical Care
At certain points in the recovery process, it's important to have support available 24/7. 24-hour clinical care offers a safe environment in which to recover from drug or alcohol addiction in peace, knowing medical detox and other treatment will happen with professionals on hand.
outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
12-step icon12-Step
12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).
aftercare iconAftercare Support
Completing a drug or alcohol rehab program shouldn't spell the end of substance abuse treatment. Aftercare involves making a sustainable plan for recovery, including ongoing support. This can include sober living arrangements like halfway houses, career counseling, and setting a patient up with community programs like Alcoholics Anonymous (AA) or Narcotics Anonymous (NA).
sober-living iconSober Living Homes
Sober Living Houses (SLHs), aka sober homes or halfway houses, are safe, substance-free, supportive living facilities for those recovering from substance abuse. Ideal for those who've just been through inpatient or outpatient treatment, SLHs are supervised environments with rules that support sobriety, such as curfews, shared chores, and therapeutic meetings. Residents are also often trained on life skills and coping skills to make it easier to transition into society. SLHs also provide a strong sense of community that can lead to the kind of deep and lasting connections with other sober individuals that supports a new, healthy lifestyle.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
lgbtq-program thumbnail image
LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
military-program thumbnail image
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Recreation Therapy provides a broad range of activities and programs to assist Veteran patients with learning how to best use their spare time, how to cope recreationally with injuries and how to select positive recreational activities. Many of their recreation therapy programs, such as yoga and adaptive kayaking, are conducted on their medical center campus. This includes their annual Veterans Creative Arts Festival. However, some programs, such as their annual fly fishing program and wheelchair basketball, are held off campus.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Nutrition and Food Service is committed to providing the best quality customer service to improve the health and satisfaction of their Veterans and their families. Nutrition and Food Services prepares and provides nutritious meals, snacks and nourishments to their inpatients, outpatients and long-term care residents. Their inpatient Dietitians review patients' nutritional status and assist Veterans in meeting their nutritional goals to aid in their recovery. Their outpatient Dietitians provide a variety of services including individualized nutritional counseling, group classes on a variety of topics, weight management classes and diabetes education. Tele-Nutrition is also available.

Recreational therapy (aka therapeutic recreation) uses creative and fun activities to help with addiction recovery. Recreational therapists lead patients in entertaining and engaging activities like sports or games; art (drawing, painting, sculpture); drama, music, and dance; and/or community outings (field trips) to improve patients' physical, social, and emotional well-being.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Amenities

  • home-setting iconResidential Setting
  • private iconPrivate Setting

Staff & Accreditations

Staff

Jaime Areizaga-Soto

Chairman of the Board of Veterans’ Appeals

Margaret “Meg” Kabat

VA Chief of Staff

Edward J. Murray

Principal Deputy Assistant Secretary for Management & Deputy CFO

Michael D. Parrish, PhD

Chief Acquisition Officer & Principal Executive Director

James Albino

Director, Center for Minority Veterans

John Becker, MHA, LFACHE, FEHFI

Chief Facilities Strategy Officer

John E. Bell III

Executive Director, Loan Guaranty Service

Angela Billups, Ph.D.

Executive Director

Stephanie Birdwell

Executive Director, Office of Tribal Government Relations

Mary Bradford

Deputy Director, Center for Women Veterans

Michael D. Brennan, Ph.D.

Executive Director

Marilyn Brower

Deputy Executive Director, Office of Asset Enterprise Management

Valerie Mattison Brown, MS, MPA, FACHE

Chief Strategy Officer for the Veterans Health Administration (VHA)

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes
Accreditation Number: 2475

Contact Information

Building icon

2410 West Main Street
Artesia, NM 88210

Fact checked and written by:
Chika Uchendu
Edited by:
Courtney Myers, MS

Rehab in Cities Near Artesia

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Reviews of New Mexico VA Health Care System – Artesia CBOC

2.24/5 (9 reviews)
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Reviews

1

The place is so old that with an accident it could collapse. For mental health, it is necessary to have ample facilities and in good conditions.

Reviewed on 3/13/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.4 (8 reviews)
Henry Rust
1 month ago
3

Is a good little clinic but until they get a new dr in is going to be a crap.

s s
9 months ago
5

Much better than 3 years ago

Heather R
1 year ago
5

I have always been treated very well at this location. The staff is always polite and helpful.

Response from the owner1 year ago
Thank you for the review and for your service to our country! We will forward your review to Artesia staff!
Brandon Brown
1 year ago
1

The worst VA clinic that I’ve ever been to the receptionist is horrible the treatment is horrible and I’ve been to Walter Reed!

Response from the ownerInvalid relative date format:
Brandon, we apologize for any rude behavior you experienced and recommend contacting your Patient Advocates who can address your concern. To contact via phone, call 505-265-1711, ext. 3240. You can also use My HealtheVet Secure Messaging by composing a message using label ABQ PATIENT ADVOCATES_ADMIN. Their hours are 8 a.m.-4 p.m. Monday-Friday.
Gerald Fugate
2 years ago
1

It appears to me that the clinic died after covid.If you make a mistake you are notified right away,if you need help it's later,maybe

Response from the ownerInvalid relative date format:
Gerald, please contact your Patient Advocates who can address your concern. To contact our Patient Advocates team call 505-265-1711 ext 3240, use Secure Messaging on My HealtheVet by using label ABQ PATIENT ADVOCATES_ADMIN, or visit our team at our Raymond G Murphy Medical Center campus, Building 41. Enter the main north entrance, walk through the lobby and take the main elevator to the fourth floor. Follow the rectangle signs with arrows to the 4B hallway to the right. Their in-person hours are 8 a.m.-4 p.m. Monday-Friday.
Jessa Muir
2 years ago
1

Impossible to get ahold of. Phone lines are always busy.

Response from the ownerInvalid relative date format:
Jessa, we apologize for your experience with our Artesia VA Clinic. We invite you to voice your concerns and issues with your patient advocates at 505-265-1711, ext. 3240.
Donny Lairson
3 years ago
1

everything is outsourced you will be 90 to 180 days after your visit they source abq contractors run by abq va staff. get into lubbock system

Response from the ownerInvalid relative date format:
Donny, we are so sorry to hear of your negative experience. <br><br>Check out Southeast New Mexico Veterans Transportation Network that has volunteers in your area who can provide rides to the Artesia Clinic or our main medical center. When you call, their lovely receptionist, Huggy, she is the sweetest and very helpful.<br><br>Here is SNMVTN's contact:<br>575-622-0729<br>2114 West 2nd Street<br>Roswell, NM 88203<br><br>More details: If you live in the Southeast New Mexico Artesia region, the Southeast New Mexico Veterans Transportation Network have services available for Veterans needing a ride to their medical appointments. Their hours are 9 a.m.-2 p.m. (MST) Monday-Thursday and requires at least 3 days advance notice for rides.
Larry Morrison
6 years ago
3

It's the only one that's close to Carlsbad. Don't want to travel to Albuquerque. So it's the best because of location.

Response from the ownerInvalid relative date format:
Larry, check out Southeast New Mexico Veterans Transportation Network that has volunteers in your area who can provide rides to the Artesia Clinic or our main medical center. When you call, their lovely receptionist, Huggy, she is the best!<br><br>Here is their contact:<br>575-622-0729<br>2114 West 2nd Street<br>Roswell, NM 88203<br><br>More details: If you live in the Southeast New Mexico Artesia region, the Southeast New Mexico Veterans Transportation Network have services available for Veterans needing a ride to their medical appointments. Their hours are 9 a.m.-2 p.m. (MST) Monday-Thursday and requires at least 3 days advance notice for rides.
RAYMOND TRUEBLOOD (SirTrueblood)
7 years ago
4

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