800-784-1361
The worst experience of my life was visiting this place, the service they gave me was very mediocre, the therapists are disorganized and very unprofessional, waiting lists are eternal, if some day you are in need of hiring a service like the one they provide in I recommend t ...
About New River Valley Community Services – New Horizons
Located in Radford, Virginia is the New River Valley Community Services New Horizons facility. This is a crisis stabilization unit that serves both men and women who are experiencing acute mental health issues. They can also support you if your crisis exists alongside substance abuse or chemical dependency.
This facility offers a supportive environment to stabilize your body. It’s not a large scale facility, but rather a smaller size center that offers more personalized care.
This facility is open 24 hours a day and operates under New Review Community Services, an organization that provides comprehensive treatment for adults navigating an addiction dependency.
Crisis Intervention
New River Community Services has different programs in place to support residents from all backgrounds including those involved in the criminal justice system. There’s a service here called the New River Valley Crisis Intervention team which deploys when individuals call local police because of a mental health crisis.
Acting as a jail diversion service, this program has successfully helped juveniles and adults receive appropriate treatment as opposed to traditional incarceration.
There are other programs here for court involved individuals including recovery court services and treatment tracks that address the needs of families as well.
Evidence Based Therapies
Medication assisted treatment (MAT) is available through New Horizons and the New River Valley Community Services organization. You’ll be enrolled in an outpatient program or receiving services through one of their other programs to start MAT.
As you work through MAT, you’ll also be involved in different support groups that meet weekly. Among the support groups available are the Suboxone group, a women’s circle, and a skills development group.
Fact checked and written by:
Nadia El-Yaouti, M. Ed.
Edited by:
Courtney Myers, MS
Facility Overview
5 - 7 Avg Length of Stay in Days
Latest Reviews
WARNING: DO NOT EMAIL THE 401 PEER CENTER!!!! NRVCS profits off of TDO's. NRVCS, and the "mental health professionals" in the community have been known to submit false information without evidence to the courts for unlawful TDO's. NRVCS has facilities to hold individuals where they threaten to hold you indefinitely if you don't comply by consuming their medications. Calling the cops for a wellness check is their go-to for any situations they don't have another solution for. If a wellness check doesn't provide the desired results for them, they will look for a reason to request a Custody Order. This place is pure dystopian nightmare fuel.
This organization is a scam. They don't know the services available in the community. They won't help you in a crisis. They refused to comply with my request for accommodations to communicate via text.
DO NOT EMAIL THE 401 PEER CENTER!!!! I sent an email for support to the 401 Peer Center. It was ignored. I sent 4 more emails over the course of 2 weeks. These emails received no reply, but, instead, Kari James of NRVCS requested a wellness check on me - The wellness check proved that I was fine. Over a month later, I sent another email outlining how my emails to the 401 Peer Center were a mistake and they had caused more stress in my life. After receiving that email, Kari James of NRVCS placed a Custody Order on me, Heather at the CIT ordered a Temporary Detention Order accusing me of Psychosis because my upstairs neighbors were creating nuisance noises, and refused to believe the video evidence of my claims that included a decibel meter. I was sent to a facility 1.5 hours away from my home where they could not provide for my specialty diet BUT recognized that NRVCS had lied on their TDO, I was fine, and they let me go home within a reasonable time. NRVCS paid for the facilities, but not the ride home.
Let's also not forget the first right as clients of NRVCS, "To receive services in the least restrictive environment, and to be free from any unnecessary use of seclusion, restriction, or time out. To be treated with dignity and in a professional and courteous manner; to be protected from harm including abuse, harassment, neglect and exploitation." Yet, I was handcuffed to a hospital bed after being taken from my home for sending an email outlining my mistakes for previously emailing the 401 Peer Center.
Additionally, during the Temporary Detainment Order, an independent assessor stated the following, "your neighbors say they are concerned about your mental health." Which neighbors? The one that used to work for me as a Mental Health Skill Builder and that I had no interactions with since they moved in to the apartment above me? The same ones that I had been reporting to the landlord for violating the rules of their lease since the day they moved in? 1) My mental health was fine and 2) Why did they have any input to the TDO? UPDATE: I just received written confirmation that my upstairs neighbor's girlfriend works at NRVCS.
Finally, Heather in the NRVCS CIT not only didn't know how to read, or lookup how to read, a decibel meter but she also didn't know the difference between absurdity and insanity. Absurdity is based in reality, insanity isn't. It's as simple as that. I'm an absurdist. Yet, someone with a degree and in a position capable of ordering Temporary Detainment Orders didn't know the difference. No wonder one of the security professionals that sat with me in the waiting room for hours said that 25% of these TDO's are a waste of time and completely disputable. Heather also said that the 401 Peer Center and NRVCS doesn't get involved with neighbor disputes, but they had enough reason to believe that my neighbors couldn't possibly be harassing me with nuisance noises and that a Custody Order was necessary in order to, "talk to me."
I put a 4 just get you to read scale. Everything going great during intake webcam with Dr. Jessica Jeffrey . 5/8's into the prescription mesh she starts dropping ewaste cartridges. I mean like a test that determines if I have titty fat when we ask what it is right after --> I have a 5 and 0 runoff. So we are apexing somewhere else. Also out of the 6 meds that we got refilled the 7th was also not check for refill, just like the crisis center next door. What's good for the gang ... is good for the gang.
try ABT counselling telehealth instead. Im here to try all the flavors.
WARNING: DO NOT EMAIL THE 401 PEER CENTER!!!!
WARNING: NRVCS profits off of TDO's. NRVCS, and the "mental health professionals" in the community have been known to submit false information without evidence to the courts for unlawful TDO's. NRVCS has facilities to hold individuals where they threaten to hold you indefinitely if you don't comply by consuming their medications. Calling the cops for a wellness check is their go-to for any situations they don't have another solution for. If a wellness check doesn't provide the desired results for them, they will look for a reason to request a Custody Order.
This organization is a scam. They don't know the services available in the community. They won't help you in a crisis. They refused to comply with my request for accommodations to communicate via text.
Update 2025: DO NOT EMAIL THE 401 PEER CENTER!!!! I sent an email for support to the 401 Peer Center. It was ignored. I sent 4 more emails over the course of 2 weeks. These emails received no reply, but, instead, NRVCS requested a wellness check on me - The wellness check proved that I was fine. Over a month later, I sent another email outlining how my emails to the 401 Peer Center were a mistake and they had caused more stress in my life. After receiving that email, NRVCS placed a Custody Order on me, ordered a Temporary Detention Order accusing me of Psychosis because my upstairs neighbors were creating nuisance noises, and refused to believe video evidence of my claims that included a decibel meter. I was sent to a facility 1.5 hours away from my home where they could not provide for my specialty diet BUT recognized that NRVCS had lied on their TDO, I was fine, and they let me go home within a reasonable time. NRVCS paid for the facilities, but not the ride home.
Additionally, let's not forget the first right of our rights as clients of NRVCS, "To receive services in the least restrictive environment, and to be free from any unnecessary use of seclusion, restriction, or time out. To be treated with dignity and in a professional and courteous manner; to be protected from harm including abuse, harassment, neglect and exploitation." Yet, I was handcuffed to a hospital bed after being taken from my home for sending an email outlining my mistakes for previously emailing the 401 Peer Center.
Rehab Score
Our Methodology
Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full Methodology
6.1 / 10
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Accepted Insurance
Other Forms of Payment
Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.
Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.
Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.
Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.
Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.
Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.
Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.
Addiction Treatments
Levels of Care
At certain points in the recovery process, it's important to have support available 24/7. 24-hour clinical care offers a safe environment in which to recover from drug or alcohol addiction in peace, knowing medical detox and other treatment will happen with professionals on hand.
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
Clients in an intensive outpatient rehab (IOP) benefit from robust support but often do not require the high-level supervision and round-the-clock clinical care provided in an inpatient setting. Clients engage in multiple therapeutic sessions weekly, with most programs requiring between nine and 20 treatment hours per week. Intensive outpatient rehabs provide a wide array of evidence-based services, including addiction counseling, recovery-focused life skills training, holistic therapies, and medication assisted treatment (MAT).
A partial hospitalization program (PHP) offers a structured environment for intensive treatment of behavioral and substance use disorders. PHP treatment can consist of sessions ranging from 6-8 hours per day for an average of 90 days. You can often expect to engage in behavioral therapies, such as cognitive-behavioral therapy (CBT) and dialectical behavior therapy (DBT), and receive medication. PHP treatment is often covered either fully or partially by insurance providers.
Treatments
Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.
Alcohol use disorder, which is often used interchangeably with the term alcoholism, is a chronic, relapsing condition. While it is characterized by harmful patterns of alcohol use and physical dependence on the substance, the condition can be managed and treated. Effective alcohol rehab in Virginia is available in a variety of formats, including inpatient, outpatient, medication-assisted therapy, and mutual-support groups.
When you enroll in drug rehab in Virginia, a treatment plan is designed by professional staff in order to help you overcome drug addiction and modify addictive behaviors. This may include evidence-based treatments, group and individual therapy, and relapse prevention.
Opioid AddictionVirginia provides substance abuse treatment for individuals struggling with addiction and co-occurring mental health disorders. These programs incorporate evidence-based therapies such as cognitive-behavioral therapy (CBT), dialectical behavior therapy (DBT), and trauma-informed care. With a variety of treatment options available, including outpatient, inpatient, and residential programs, you can find personalized care to support you in achieving sobriety and learning the skills to maintain long-term recovery.
Programs
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
Teen programs are designed to address the unique pressures teens face, pressures that can drive them to experiment with dangerous, addictive substances. They need programs that meet them exactly where they are and give them tools for long-term recovery. Therapy can help teenagers understand and work through underlying issues so they can reclaim the life ahead of them.
The providers who specialize in the children's rehab space understand the specialized needs that this population faces. School-based and social services such as tutoring and family counseling are often central to treatment. Child programs may also address the needs of youth experiencing substance abuse in the home, including a parent's or sibling's addiction.
Clinical Services
Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.
Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.
In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.
Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.
Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.
For those experiencing mental health challenges, including substance use disorder, dialectical behavior therapy in Virginia offers an evidence based method of treatment. This therapy teaches skills for emotional regulation and interpersonal relations so you can break free from negative patterns.
Amenities
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Private Setting -
Gym -
Private Rooms -
Recreation Room -
Walking Trails
Staff & Accreditations
Staff
Cheri Warburton
Chair
Kelly Edmonson
Vice-Chair
Accreditations
The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.
CARF Accreditation: Yes
The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.
Joint Commission Accreditation: Yes
The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.
SAMHSA Listed: Yes
State Licenses are permits issued by government agencies that allow rehab organizations to conduct business legally within a certain geographical area. Typically, the kind of program a rehab facility offers, along with its physical location, determines which licenses are required to operate legally.
State License: Virginia
Contact Information
7191 Warden Court
Radford, VA 24141
Get Help Now - 540-554-1054
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