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Northwest Hospital

5401 Old Court Road
Randallstown, MD 21133
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Northwest Hospital Center MD 21133

About Northwest Hospital

Northwest Hospital provides crisis support and a Screening, Brief Intervention and Referral (SBIRT) program to those who need addiction treatment support in Randallstown, Maryland. They also have an inpatient mental health department for adults.

Northwest is part of Lifebridge Health. The hospital accepts a long list of insurance plans, including Medicaid and Medicare. They may be able to set up payment plans if you don’t have insurance.

Crisis Support and SBIRT For Randallstown Residents

Northwest Hospital provides limited services for those struggling with substance use. They participate in a regional crisis support program to help those with mental health or addiction emergencies avoid the emergency department.

There’s a crisis phone line that can activate mobile crisis crews to meet you where you are to deescalate the situation, help you reach stability, and connect you to ongoing services. The crisis line can also connect you to same day or next day appointments so you don’t have to go to the emergency room.

The SBIRT program uses peer recovery coaches to connect those who visit the emergency department with treatment options and other community resources. Peer recovery coaches are trained individuals who have been through substance use disorder themselves and are currently in recovery.

Additional Support For Those Suffering Domestic Violence

I also noticed that Northwest Hospital has a DOVE Domestic Violence Program. Substance use can put people in situations and mindsets that are outside the norm, which can lead to violence.

The hospital provides information to help people recognize abusive behavior. Services include crisis response, court accompaniment, case management, counseling and support groups and connections to social services.

Similar Rehab Centers

Fact checked and written by:
Anna Spooner
Edited by:
Courtney Myers, MS

Facility Overview

Bed icon 202
Number of Available Beds

Latest Reviews

Denise Martin
1 month ago on Google
1
So this is truth I have no problem with service of the individuals working there , the problem in the emergency room is the system in place is not being efficient and it is in disarray. Fire the administrator or the director of the emergency dept. . The st Agnes emergency was like this one in 2017 , it is so efficient now. Northwest emergency room on 12/4/25, was a chaotic mess. After arriving at 11:30 pm Wednesday night at 1:30 pm the ct scan was taken w contrast. I never got the results of my ct scan, and at 5:30 Thursday morning, I walked out, because after asking 4 or more times I never got the results.
TatumLuv82
1 month ago on Google
1
This ER is horrible! I gave one star because the staff at the front desk were friendly and helpful. God help you once you enter beyond those doors. My daughter was placed in a room to get her vitals, placed the butterfly needle to draw blood. I thought she'd be in this room....but no....we were sent back to the crowded waiting area. My daughter is in the waiting getting IV fluids. She's answering questions with the nurse in a room full of sick people. Seems like a HIPAA violation to me! There are multiple machines beeping and there are "patients" just sitting plugged up in the waiting room. I saw a woman in a wheelchair receive MORPHINE then the nurse just walked away. Didn't stay to see how she'd react or anything. She started nodding and slumped over. I asked when my daughter would get a room....the nurse said if she's admitted!!! What in the world??? DO NOT come to this hospital! They could give a crap about your well-being!
LaTrease Brooks
2 months ago on Google
1
I am beyond disgusted with the way Northwest Hospital treats its patients. They kick patients out of their rooms before they’re even done being treated just to cram the next person in. If you’re in such a rush, maybe finish treating the patient you already have instead of shuffling them around like an inconvenience. After forcing people into the waiting room, they make them sit there for HOURS, untreated and ignored. And then they start doing medical care IN the waiting room, right in front of everyone, like privacy and dignity don’t matter at all. And the biggest violation? A staff member loudly said — in the middle of a packed waiting room — “When you’re done can you go check his sugar?” This patient's private medical information was shared out loud for every stranger in that room to hear. Ever heard of HIPAA?? Because clearly Northwest Hospital hasn’t. It’s unprofessional, careless, and downright disrespectful. Keep patients in their rooms until they’re actually discharged. And if you have “too many people waiting,” maybe work more efficiently instead of pushing people out and then abandoning them in the lobby. Northwest seriously needs to reevaluate how it handles patient care, privacy, and basic decency. I would never recommend this place to anyone.
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Rehab Score

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5.8 / 10

Accepted Insurance

Please contact to verify your specific insurance provider.

Northwest Hospital works with several private insurance providers, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

Clients who are exiting detox or intensive inpatient treatment often enroll in outpatient rehab programs to ensure a robust continuity of care. Outpatient programs allow clients to remain in or return to their homes and workplaces while continuing to receive treatment, which typically includes addiction counseling and recovery-focused life skills training. Clients in opioid and/or alcohol recovery may also receive medication assisted treatment (MAT), including medication induction and maintenance, at an outpatient facility.

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

Treatments

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.

Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

When you participate in couples therapy, you learn how to understand each other better, improve your communication skills, resolve conflict, and improve relationship satisfaction. Your therapist will help you develop skills in each of these areas to strengthen your relationship.

Families in Maryland address the impact of addiction during family therapy. Your therapist fosters open communication between family members to help resolve conflicts and create a supportive environment. By improving relationships, you aid the recovery of the individual struggling with addiction.

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Amenities

  • private iconPrivate Setting

Staff

Lee Coplan

Chairman

Jeffrey A. Wothers, Esq.

Vice Chairman

Diane Levin

Secretary

Contact Information

Building icon

5401 Old Court Road
Randallstown MD, 21133

Explore Other Centers Near Randallstown

Reviews of Northwest Hospital

2.8/5 (789 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

2.7972116603295 (789 reviews)
Denzelle Duckett
1 month ago
5

Angelica Hayes
1 month ago
1

Denise Martin
1 month ago
1

So this is truth I have no problem with service of the individuals working there , the problem in the emergency room is the system in place is not being efficient and it is in disarray. Fire the administrator or the director of the emergency dept. . The st Agnes emergency was like this one in 2017 , it is so efficient now. Northwest emergency room on 12/4/25, was a chaotic mess. After arriving at 11:30 pm Wednesday night at 1:30 pm the ct scan was taken w contrast. I never got the results of my ct scan, and at 5:30 Thursday morning, I walked out, because after asking 4 or more times I never got the results.

TatumLuv82
1 month ago
1

This ER is horrible! I gave one star because the staff at the front desk were friendly and helpful. God help you once you enter beyond those doors. My daughter was placed in a room to get her vitals, placed the butterfly needle to draw blood. I thought she'd be in this room....but no....we were sent back to the crowded waiting area. My daughter is in the waiting getting IV fluids. She's answering questions with the nurse in a room full of sick people. Seems like a HIPAA violation to me! There are multiple machines beeping and there are "patients" just sitting plugged up in the waiting room. I saw a woman in a wheelchair receive MORPHINE then the nurse just walked away. Didn't stay to see how she'd react or anything. She started nodding and slumped over. I asked when my daughter would get a room....the nurse said if she's admitted!!! What in the world??? DO NOT come to this hospital! They could give a crap about your well-being!

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