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Northwest Hospital

5401 Old Court Road Randallstown, MD 21133
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Northwest Hospital Center MD 21133

About Northwest Hospital

Northwest Hospital provides crisis support and a Screening, Brief Intervention and Referral (SBIRT) program to those who need addiction treatment support in Randallstown, Maryland. They also have an inpatient mental health department for adults.

Northwest is part of Lifebridge Health. The hospital accepts a long list of insurance plans, including Medicaid and Medicare. They may be able to set up payment plans if you don’t have insurance.

Crisis Support and SBIRT For Randallstown Residents

Northwest Hospital provides limited services for those struggling with substance use. They participate in a regional crisis support program to help those with mental health or addiction emergencies avoid the emergency department.

There’s a crisis phone line that can activate mobile crisis crews to meet you where you are to deescalate the situation, help you reach stability, and connect you to ongoing services. The crisis line can also connect you to same day or next day appointments so you don’t have to go to the emergency room.

The SBIRT program uses peer recovery coaches to connect those who visit the emergency department with treatment options and other community resources. Peer recovery coaches are trained individuals who have been through substance use disorder themselves and are currently in recovery.

Additional Support For Those Suffering Domestic Violence

I also noticed that Northwest Hospital has a DOVE Domestic Violence Program. Substance use can put people in situations and mindsets that are outside the norm, which can lead to violence.

The hospital provides information to help people recognize abusive behavior. Services include crisis response, court accompaniment, case management, counseling and support groups and connections to social services.

Facility Overview

Bed icon 202
Number of Available Beds

Latest Reviews

Kaira
2 months ago on Google
1
Nice staff, filthy facility. Nasty and stinking restrooms and floors throughout the hospital. Some staff were unprofessional, neglected IV, chatting and on the phone.
Marisela Mendoza
2 months ago on Google
1
DO NOT I REPEAT DO NOT BRING YOUR LOVED ONE HERE !!!! They killed my mother she was 72 will update later
Esther Adeaga
3 months ago on Google
1
I Do not advise my enemy to go there for emergency. I almost lost my life in that hospital, no one cares
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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6.4 / 10

Location

Accepted Insurance

Northwest Hospital works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Clients who are exiting detox or intensive inpatient treatment often enroll in outpatient rehab programs to ensure a robust continuity of care. Outpatient programs allow clients to remain in or return to their homes and workplaces while continuing to receive treatment, which typically includes addiction counseling and recovery-focused life skills training. Clients in opioid and/or alcohol recovery may also receive medication assisted treatment (MAT), including medication induction and maintenance, at an outpatient facility.
inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

Treatments

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

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Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
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Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
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LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
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Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

When you participate in couples therapy, you learn how to understand each other better, improve your communication skills, resolve conflict, and improve relationship satisfaction. Your therapist will help you develop skills in each of these areas to strengthen your relationship.

Families in Maryland address the impact of addiction during family therapy. Your therapist fosters open communication between family members to help resolve conflicts and create a supportive environment. By improving relationships, you aid the recovery of the individual struggling with addiction.

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Amenities

  • private iconPrivate Setting

Staff

Lee Coplan

Chairman

Jeffrey A. Wothers, Esq.

Vice Chairman

Diane Levin

Secretary

Contact Information

Phone icon (410) 521-2200
Building icon

5401 Old Court Road
Randallstown MD, 21133

Fact checked and written by:
Anna Spooner
Edited by:
Courtney Myers, MS

Rehab in Cities Near Randallstown

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Reviews of Northwest Hospital

2.7/5 (100 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

2.7 (100 reviews)
I.O.U
1 week ago
1

Convinced this hospital tries to jeopardize your health for more money or maybe even kill u . I went in for feeling nausea over the course of days, i got an IV put in me which ive had many in the past but this experience was different, as i instantly felt sharp pains throughout my whole body and feeling like i was going to pass out . I yelled nurse help im feeling like im going to pass out she checked my vitals but left me plugged in with all my muscles having sharp pains & twitching uncontrollably i told them to unplug me . I discharged feeling worse then i came in still nauseous my heart feeling unusual & getting mingranes & muscle pain every since 3 days ago completely unrelated to me going and something to due with the iv they plugged me with maybe a wrong medication or they got air in my iv . Im only 25 never felt like this in my entire life have to go to another hospital now . Don’t trust them , im convinced they will kill u here

Chyna Edwards
1 week ago
1

If I could give this place zero stars I would. They are trash! Terrible service, doctors gaslight you and are not knowledgeable. They don't be having a damn clue at this place, very unprofessional staff, terrible bedside manners. They do not listen to the patient...Just awful!

A Smith
1 week ago
5

This hospital is convenient, the people are compassionate and skilled. I would recommend this hospital.

Jas J
2 weeks ago
1

5/26/2025 - Monica in food and nutrition is very disrespectful! She is on the 2nd floor the heart floor. She is disrespecting patients with dementia and got upset when she was asked not to. All other nurses and staff I give 5 stars!

Connie Slye
2 weeks ago
5

All staff work together in harmony. They are client focused, knowledgeable, and professional.

Ninifia Moore
3 weeks ago
1

This hospital is the worst er ever.,.l came in for an eye injury and they took 4 hrs to even check my pressure again .. l asked 4 nurses when will l be seen .. and they like l don’t know like wtf .. now at 145 lm still waiting to be seen.. this is bs

Michkalia Foster
3 weeks ago
5

My sister had some seizures and she was on the phone with me after and the persons from the person pulling the bed was very nive and courteous and they didnt know she was on camera so thats even better. When they couldnt find a vein the nurse was super understanding and she talked my sister through everything so empathetic love it. I was shocked to see 2.7 ratings.

Donna Pierson
3 weeks ago
5

Everyone I can in contact with was sure nice and they all took very good care of me.

bethe brekke
3 weeks ago
5

From registration at 0530hrs on a Tuesday to departure on Wednesday at 1430hrs, all associates took their jobs seriously and interaction with them was professional and friendly..shout out to many, especially Judy in pre-op and Lola my nurse...many others that I did not get their names..thanks for the great care, drugs to minimize the pain and just the right amount of humor to make me smile...and proves that laughter is also one of the best medicines.

Keshawn Tolbert
4 weeks ago
5

My experience was excellent they are compassionate workers and care about general health...Everytime I go they take excellent care of me..thank you Northwest

t. m
1 month ago
1

This is the worst hospital been here since 8 in the morning and no doctor came to talk to us, no doctor ever showed up, no nurses came . Never said anything waiting for the results and still don’t know what’s going on. This is the worst healthcare system. This place deserves no stars except bad service

Alex Marie
1 month ago
1

When the EMS arrived, they made me crawl on my hands and knees to the curb because they didn't believe I couldn't walk on my own. Surprise, my gallblader was infected and had to be removed in emergency surgery or it would have killed me. Thanks Northwest!

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