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Northwest Hospital

5401 Old Court Road
Randallstown, MD 21133
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Northwest Hospital Center MD 21133

About Northwest Hospital

Northwest Hospital provides crisis support and a Screening, Brief Intervention and Referral (SBIRT) program to those who need addiction treatment support in Randallstown, Maryland. They also have an inpatient mental health department for adults.

Northwest is part of Lifebridge Health. The hospital accepts a long list of insurance plans, including Medicaid and Medicare. They may be able to set up payment plans if you don’t have insurance.

Crisis Support and SBIRT For Randallstown Residents

Northwest Hospital provides limited services for those struggling with substance use. They participate in a regional crisis support program to help those with mental health or addiction emergencies avoid the emergency department.

There’s a crisis phone line that can activate mobile crisis crews to meet you where you are to deescalate the situation, help you reach stability, and connect you to ongoing services. The crisis line can also connect you to same day or next day appointments so you don’t have to go to the emergency room.

The SBIRT program uses peer recovery coaches to connect those who visit the emergency department with treatment options and other community resources. Peer recovery coaches are trained individuals who have been through substance use disorder themselves and are currently in recovery.

Additional Support For Those Suffering Domestic Violence

I also noticed that Northwest Hospital has a DOVE Domestic Violence Program. Substance use can put people in situations and mindsets that are outside the norm, which can lead to violence.

The hospital provides information to help people recognize abusive behavior. Services include crisis response, court accompaniment, case management, counseling and support groups and connections to social services.

Similar Rehab Centers

Facility Overview

Bed icon 202
Number of Available Beds

Latest Reviews

Chomani Gaspe
1 week ago on Google
5
I got the best care that I could get while I was in the hospital! The whole staff was very caring, professional and responsible! My heart felt gratitude to my doctor, care team and all!
Tina Kelch
1 week ago on Google
5
Everybody was so good to me
Deja Hicks
1 month ago on Google
5
My uncle was admitted to the hospital. Nurse Chuck was the best! He was so patient, kind, and caring to my best friend and I while we were waiting.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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5.8 / 10

Accepted Insurance

Please contact to verify your specific insurance provider.

Northwest Hospital works with several private insurance providers, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

Clients who are exiting detox or intensive inpatient treatment often enroll in outpatient rehab programs to ensure a robust continuity of care. Outpatient programs allow clients to remain in or return to their homes and workplaces while continuing to receive treatment, which typically includes addiction counseling and recovery-focused life skills training. Clients in opioid and/or alcohol recovery may also receive medication assisted treatment (MAT), including medication induction and maintenance, at an outpatient facility.

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

Treatments

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.

Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

When you participate in couples therapy, you learn how to understand each other better, improve your communication skills, resolve conflict, and improve relationship satisfaction. Your therapist will help you develop skills in each of these areas to strengthen your relationship.

Families in Maryland address the impact of addiction during family therapy. Your therapist fosters open communication between family members to help resolve conflicts and create a supportive environment. By improving relationships, you aid the recovery of the individual struggling with addiction.

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Amenities

  • private iconPrivate Setting

Staff

Lee Coplan

Chairman

Jeffrey A. Wothers, Esq.

Vice Chairman

Diane Levin

Secretary

Rehab.com regularly reviews this listing for accuracy but changes may occur between updates. For the most up-to-date information, please contact Northwest Hospital.

Contact Information

Building icon

5401 Old Court Road
Randallstown MD, 21133

Explore Other Centers Near Randallstown

Reviews of Northwest Hospital

2.85/5 (851 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

2.85 (851 reviews)
Dae Park
5 days ago
1

AVOID this Hospital at all cost! Update: My dad was discharged after 4 nights of observation with pain killers and muscle relaxers.. The very next day, he was in so much pain, he had to be taken to the hospital again. This time to a different hospital. At the new hospital, like NWH, they did a CT scan to compare with what NWH had done. They said everything looked the same, but felt it didn’t make sense why he was in so much pain. They then did an MRI.. they found a break. He has a broken back! Thank God for the new Hospital. They’re now scheduling him for back surgery. —————————- Original review: Worst hospital experience ever and it’s the girl working security at the emergency department desk. This women has a problem! My father, who has dementia, was admitted after a fall. Ended up in their observation area of the Emergency area. My mother and sister were with him all night. No issues. I show up with my minor son (15), and the security guard says the policy is only 1 visitor at a time because he was in a shared room. But she said because he was a minor he was allowed with me. We visit and 4 of us decided to have a talk outside. While talking, a girl from patient registration comes out to tell us that he was being moved to a private room. I asked if we could all go back since he was now in a private room in the observation area. She said she didn’t see a problem but it was up to the nurse. My sister goes back to get the nurses’ permission. The nurse says it’s up to security. When my sister asks, security girl says only 1 at a time, when my sister said she understood, but because he’s now in a private room if there could be more than 1. And get this… The security guard called the a cop to trespass her if she didn’t leave! No discussion nothing! This is at approx 5:30pm on 8/25/26. My sister comes out to the waiting area to tell the 3 of us what happened, the security guard follows her out and tells me. My sister can no longer go back at all and I can no longer take my son with me! This is the worst hospital experience any of us have ever had and my sister works at a hospital, so she would know! Her whole career (30+ years) has been at hospitals and she’s never seen anything like this! If this is how this hospital treats its patient and their loved ones, this place does’t need to exist!

wanda bartee
1 week ago
2

My niece was admitted in this hospital July 5 for a fall the next to weeks she started to go down hill they came to conclusion that she had a pinch nerve in her back so they made the first appointment and they said they took her but she was acting erratic so they couldn't do it that day so we waited for another MRI appointment but the waiting was the worse since then she have then her hand movement and she's not eating or drinking And now she's stuffing with delusions like seeing things and hearing things. I guess being late in the bed for over a month you can get the best of you. So they made a second MRI appointment and that one fell through also because the location didn't have a hoyer lift and I took off work for that one. But they love to make excuses up and blame advance radiology for the problem so now she's in the bed again. Waiting for another appointment. The third one since my niece been here. She's an obese young lady but also she's has been losing weight since she been in this hospital for overnight and a half now. My niece used to be close to 500 lb. Now she's down to to 300 something. No one can understand it. No one gives me the correct answers and now her voice is gradually leaving so today August 27th 2026 she was supposed to be going to her MRI again. I took another day off of work to go with her. And the place that they made the appointment for do not have a hoyer lift now. How funny is that? So this is the third try and a third attempt and a failure once again and nobody knows a reason. No, can't answer any questions about the situation and that's a problem for me when you see a loved one that used to do everything and now can't do anything. I think now since me working in the nursing facility all I see is there's no passion for anything or anybody. It just seem like it's for me. You used to have people that care about their patience and make sure that the patients are well taken care of but all that is gone. It's all about quantity and not quality but I'm not going to give up on my niece and I hope my niece don't give up on herself. But far as I'm concerned even me when I used to work here as a housekeeper. I recommend that whoever has a loved one in the hospital or nursing home. Please come visit them and take care and stand up for them when they can't stand up for their self

Chomani Gaspe
1 week ago
5

I got the best care that I could get while I was in the hospital! The whole staff was very caring, professional and responsible! My heart felt gratitude to my doctor, care team and all!

Tina Kelch
1 week ago
5

Everybody was so good to me

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