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Northwest Hospital

5401 Old Court Road Randallstown, MD 21133
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Northwest Hospital Center MD 21133

About Northwest Hospital

Northwest Hospital provides crisis support and a Screening, Brief Intervention and Referral (SBIRT) program to those who need addiction treatment support in Randallstown, Maryland. They also have an inpatient mental health department for adults.

Northwest is part of Lifebridge Health. The hospital accepts a long list of insurance plans, including Medicaid and Medicare. They may be able to set up payment plans if you don’t have insurance.

Crisis Support and SBIRT For Randallstown Residents

Northwest Hospital provides limited services for those struggling with substance use. They participate in a regional crisis support program to help those with mental health or addiction emergencies avoid the emergency department.

There’s a crisis phone line that can activate mobile crisis crews to meet you where you are to deescalate the situation, help you reach stability, and connect you to ongoing services. The crisis line can also connect you to same day or next day appointments so you don’t have to go to the emergency room.

The SBIRT program uses peer recovery coaches to connect those who visit the emergency department with treatment options and other community resources. Peer recovery coaches are trained individuals who have been through substance use disorder themselves and are currently in recovery.

Additional Support For Those Suffering Domestic Violence

I also noticed that Northwest Hospital has a DOVE Domestic Violence Program. Substance use can put people in situations and mindsets that are outside the norm, which can lead to violence.

The hospital provides information to help people recognize abusive behavior. Services include crisis response, court accompaniment, case management, counseling and support groups and connections to social services.

Facility Overview

Bed icon 202
Number of Available Beds

Similar Rehab Centers

Latest Reviews

KELLY WOOD
4 weeks ago on Google
5
Best Hospital Ever ! Nicest workers I've ever dealt with ,so kind and caring! It was clean and smelled good!
Ron Anderson
1 month ago on Google
1
Out of the thousands times I’ve called other hospital Emergency Departments (ED) today I gave up trying to reach anyone in this hospital’s ED. I literally called 10 times and the phone just rings. Even called the operator and her redirection of my call even didn’t work. Is this hospital still open? If so, it should be shut down solely due to its horrible reputation. 413 PM: separate attempt and phone ranges for 11 minutes. Receptionist disconnected my call. Need to do a provider-to-provider. This is unacceptable
joyce markowitz
1 month ago on Google
4
Nurses were very compassionate during my stay
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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5.8 / 10

Accepted Insurance

Northwest Hospital works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

outpatient iconOutpatient

Clients who are exiting detox or intensive inpatient treatment often enroll in outpatient rehab programs to ensure a robust continuity of care. Outpatient programs allow clients to remain in or return to their homes and workplaces while continuing to receive treatment, which typically includes addiction counseling and recovery-focused life skills training. Clients in opioid and/or alcohol recovery may also receive medication assisted treatment (MAT), including medication induction and maintenance, at an outpatient facility.

inpatient iconInpatient

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

Treatments

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

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Adult Program

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image

Young Adult Program

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
lgbtq-program thumbnail image

LGBTQ Program

Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
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Military Program

Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

When you participate in couples therapy, you learn how to understand each other better, improve your communication skills, resolve conflict, and improve relationship satisfaction. Your therapist will help you develop skills in each of these areas to strengthen your relationship.

Families in Maryland address the impact of addiction during family therapy. Your therapist fosters open communication between family members to help resolve conflicts and create a supportive environment. By improving relationships, you aid the recovery of the individual struggling with addiction.

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Amenities

  • private iconPrivate Setting

Staff

Lee Coplan

Chairman

Jeffrey A. Wothers, Esq.

Vice Chairman

Diane Levin

Secretary

Contact Information

Building icon

5401 Old Court Road
Randallstown MD, 21133

Fact checked and written by:
Anna Spooner
Edited by:
Courtney Myers, MS

Reviews of Northwest Hospital

2.7/5 (765 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

2.7 (765 reviews)
KELLY WOOD
4 weeks ago
5

Best Hospital Ever ! Nicest workers I've ever dealt with ,so kind and caring! It was clean and smelled good!

Michelle Deans
4 weeks ago
5

Ron Anderson
1 month ago
1

Out of the thousands times I’ve called other hospital Emergency Departments (ED) today I gave up trying to reach anyone in this hospital’s ED. I literally called 10 times and the phone just rings. Even called the operator and her redirection of my call even didn’t work. Is this hospital still open? If so, it should be shut down solely due to its horrible reputation. 413 PM: separate attempt and phone ranges for 11 minutes. Receptionist disconnected my call. Need to do a provider-to-provider. This is unacceptable

Luaren Plp
1 month ago
4

joyce markowitz
1 month ago
4

Nurses were very compassionate during my stay

code ndiaye
1 month ago
5

I showed w my swollen leg and was taken care of by kelsey and she was very kind professional and very helpful 😊

Diane Green
1 month ago
5

Elana Brown
1 month ago
1

This was the worst experience ever that my 10 year old encountered. I bought him in because he was throwing up and was having sharp lower abdominal pains. I told the emergency room Dr. Ronald Yu that I think it’s my son’s appendix because he keeps saying he’s having really bad sharp pain . All Dr. Ronald Yu did was touch his stomach area and said he didn’t think it was his appendix. I also asked Dr Ronald Yu to please do an xray, or a ct scan to be sure but he didn’t do it. All Dr Ronald Yu did was give him nausea medicine and pains meds then discharged my son. About 10 minutes after we left the hospital my son was screaming in pain again and I took him to GBMC and the wonderful doctor at GBMC examined my son an ordered a CT scan, my son had appendicitis and had to have an appendectomy. So with this being said Northwest is horrible and you almost killed my child because a lazy negligent doctor didn’t want to do his job and order my son a CT scan like I asked for in the beginning. I will never recommend this hospital to anybody and I should sue for the negligence. And I know Northwest doesn’t usually treat kids but my son is not the average kids size he’s 10years old 130lbs and he 5’0 and because he was in so much pain as a mom I panicked and brung him to the closest hospital near our home. However, just because they don’t usually treat kids you do treat human beings and this was just terrible.

Chris Anderson
1 month ago
5

Teesh R
1 month ago
1

Very Dirty! Doctors on phone/ texting leaving you in the dirty room up to hour before coming in to see you.

Khristi Lauren Adams
1 month ago
5

I recently had surgery at NW Hospital and had the best customer service experience I have ever had. From the moment I walked through the hospital doors to the moment I left, I received top tier service. It was a major surgery but I was comforted the entire way by the staff and doctors and nurses. My family came to visit me and felt the same exact way. This hospital experience was SUPERB. And I have had another surgery at another hospital a few years ago and it was nowhere near the care, attention and service I received. Thank you to every single person there and major shout out to the administration for creating a culture within those walls that sets the bar.

Lee
2 months ago
5

♥️

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