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Outagamie County Mental Health

401 South Elm street Appleton, WI 54911
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About Outagamie County Mental Health

Outagamie County Mental Health in Appleton, Wisconsin, is part of the Mental Health and Substance Use Division of Outagamie County. They’re committed to helping Outagamie County residents with treatment for substance use and mental health disorders. They offer crisis phone services, a mental health crisis unit and walk in mental health services. They also offer community services and a community support program. Their substance use services include outpatient services, prevention, and Intoxicated Driver’s Assessments. Fees and payment vary per service, but most services accept third party insurance and Medicaid. They also treat clients on a sliding fee schedule approved by the state.

Their crisis phone lines operate 24/7. Trained counselors answer the phones and offer referrals and phone counseling for many issues, including substance use and suicidal thoughts.

There’s also a 24/7 crisis unit. Staff at the unit provide phone consultations for law enforcement. They also have in person services for clients in substance use or mental health crises. The services include evaluations, hospitalizations, emergency detentions for substance use crises and referrals to community resources. The staff works closely with community agencies such as the courts and law enforcement. Staff may also come to an individual’s home to investigate and assess those at risk, such as seniors in a potential elder abuse situation.

A walk in clinic for outpatient mental health services is available on a first come, first serve basis. Proof of residency in Outagamie County is necessary for treatment. This clinic conducts general and emergency mental health assessments for uninsured county residents or residents with limited resources.

Outagamie County residents with limited resources or no mental health coverage can also get help through the outpatient evaluation and psychotherapy unit. Staff at the unit provide psychiatric evaluations, mental health assessments, and psychiatric medication management as well as group, family and individual therapy.

Latest Reviews

DG T
1 year ago on Google
5
Heidi is amazing!
Towanda Anderson
2 years ago on Google
4
Just looking for advice
Cory Collette
4 years ago on Google
5
They are very helpful and kind, when they are trying to help.
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Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

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Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
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Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Eating disorders include anorexia, bulimia, binge eating, and dysfunctional eating patterns. Many psychologists and other mental health professionals consider eating disorders to be food addictions, meaning food is being used in an addictive way (similar to drug or alcohol addiction). Certain substance abuse treatment programs will have treatment for eating disorders as one of the services offered. An eating disorder may also present as a co-occuring disorder or dual diagnosis alongside drug and alcohol addiction.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Staff

Brian Bezier

Manager Mental Health and AODA Services

Contact Information

Phone icon (920) 832-5270
Building icon

401 South Elm street
Appleton, WI 54911

Fact checked and written by:
Susan Bertram, BA
Edited by:
Kerry Nenn, BSW

Rehab in Cities Near Appleton

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Reviews of Outagamie County Mental Health

4.51/5 (19 reviews)
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Reviews

1

The reason why I didn't like the treatment I received at Outagamie was because it seemed like if they just wanted to hurry the process as much as possible no matter if I was actually improving or not.

Reviewed on 2/22/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

4.7 (18 reviews)
DG T
2 years ago
5

Heidi is amazing!

Towanda Anderson
3 years ago
4

Just looking for advice

Tamara Thompson
3 years ago
5

Cory Collette
4 years ago
5

They are very helpful and kind, when they are trying to help.

David Mccoy
5 years ago
3

Earl Bates
5 years ago
3

Daniel Hebbring
5 years ago
4

Good people working there, very helpful!

CraftyWithLove
5 years ago
5

Very helpful..

Sara Pheil
6 years ago
5

FRANKLIN SMITH
6 years ago
5

Brian Knops
6 years ago
5

Renee Mazan
6 years ago
5

I was in need of help and they helped me

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