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Pathways EAP & RECOVERY+

33 Directors Row
Jackson, TN 38305
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Pathways Employee Assistance Program TN 38305

About Pathways EAP & RECOVERY+

At Pathways, individuals of all backgrounds including children are served here. You won’t be denied care because of an inability to pay. They also accept Medicaid, Medicare and the Children’s Health Insurance Program (CHIP).

Offering both diagnostic and therapeutic care, the medical team here can help assess your circumstances and diagnose you with a substance use disorder or a dual diagnosis. Having this assessment will help you make the right choices on your path to recovery.

You can expect to be met with the latest evidence based therapies here at Pathways. Among these services are medication management and outpatient counseling services. You’ll work with experts who’ll help you identify and manage triggers that have impacted your health.

While Jackson is nestled along the woodlands of East Tennessee, you’re not out of the way of accessing quality healthcare services. The town itself is rather large allowing you to have access to different community resources that can help you when you need them.

These resources can include access to 12 step programs, referrals to more robust care like residential treatment and social services like health and housing support through the local government here.

Fact checked and written by:
Nadia El-Yaouti, M. Ed.
Edited by:
Courtney Myers, MS

Latest Reviews

Kiara Love
6 months ago on Google
1
I was referred to a psychiatrist here just over a year ago but it’s finally gotten to the point to where I have to find somewhere else to go. I’m always at least 2 or 3 minutes early and I still end up waiting upwards of 20 minutes every single time. One time I called ahead of time to let them know I’d be 3 minutes late, they told me that my psychiatrist is on a tight schedule and to not make a habit of being late because I’ll have to wait until he’s done with his next appointment. There’s absolutely no consideration for patients and more often than not there’s no one to answer my phone calls when I’m having problems getting my prescription filled.
Austin Holt
1 year ago on Google
5
Very Prompt and Polite front staff. And very relaxed and comfortable intake process. Thank Ya'll for your services.
Donald Karpp
1 year ago on Google
1
Their front desk person is never at the desk, but somewhere taking to someone about random stuff everytime I go there. The psychiatrists are incompetent. I had a zoom meeting with Steven Spring and I was in the zoom call, 30 minutes go by he is not in the meeting. I call and call 30 times until he answers the phone, then he says he forgot I had a meeting with him. Ryan Sarsfield I have been to him 15 times and he even admitted he doesn't know what he is doing with my medicine! Do NOT go to Pathways on 33 Directors Row in Jackson, TN! YOU WILL WASTE YOUR TIME!!!!!!
Response from the owner2 weeks ago
Sorry to hear about your experience, and we’d love to make it right. Please contact us at 731.541.7605 or come by so we can better serve you.
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Rehab Score

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5.8 / 10

Accepted Insurance

Please contact to verify your specific insurance provider.

Pathways EAP & RECOVERY+ works with several private insurance providers, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Building icon

33 Directors Row
Jackson TN, 38305

Explore Other Centers Near Jackson

Reviews of Pathways EAP & RECOVERY+

2.4/5 (19 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

2.4 (19 reviews)
Kiara Love
6 months ago
1

I was referred to a psychiatrist here just over a year ago but it’s finally gotten to the point to where I have to find somewhere else to go. I’m always at least 2 or 3 minutes early and I still end up waiting upwards of 20 minutes every single time. One time I called ahead of time to let them know I’d be 3 minutes late, they told me that my psychiatrist is on a tight schedule and to not make a habit of being late because I’ll have to wait until he’s done with his next appointment. There’s absolutely no consideration for patients and more often than not there’s no one to answer my phone calls when I’m having problems getting my prescription filled.

Julia Carter
10 months ago
5

Shaska Stackens
11 months ago
2

Matt Austin
1 year ago
5

Overall Experience
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