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Providence Willamette Falls Medical Center

1500 Division St, 2nd floor Oregon City, OR 97045
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Providence Willamette Falls Med Center - CAPU OR 97045

About Providence Willamette Falls Medical Center

Providence Willamette Falls Medical Center, located in Oregon City, Oregon, offers comprehensive healthcare services for the entire family. They provide specialized behavioral healthcare for both adolescents and children.

They’ve been taking care of the Oregon City community since 1954. Oregon City, with its unique history as the first capital of the Oregon Territory, is the perfect backdrop for a hospital that’s grown alongside it. There’s both that small-town feel and the convenience of being close to Portland.
Here’s something you’ll probably appreciate: This hospital is Joint Commission accredited, which means they’re held to some pretty high standards for patient care and safety.

Specialized Support for Children and Teens

At the Willamette Falls location, they have a few options for kids four to 17 years of age who need mental health support. Their outpatient clinic provides a mix of therapy, medication management, and group treatment. They also offer inpatient mental healthcare for adolescents 12-17 years of age.

For teens who need a bit more help, there’s the Pathways Program. It’s a more intensive, group based treatment that runs from 10 am to 3 pm, Monday through Friday. Teens will learn skills to cope with things like anxiety, depression, self-harm, and emotional dysregulation, which often go hand-in-hand with substance abuse.

Addiction Treatment Resources and Referrals

While they may not offer direct substance abuse treatment, they’re part of a larger healthcare network that can help. They’ll connect you with addiction programs, whether you need detox, inpatient care, or outpatient therapy.
And because so many seniors take multiple medications, they help older adults prevent medication dependency. The focus is on helping them age safely and avoid the risk of medication misuse.

Financial Support and Payment Options

Money should not prevent you from getting the care you need. Their financial assistance offers free or low-cost care for uninsured or underinsured patients. They can also help you apply for the Oregon Health Plan.
With their comprehensive services and a solid network of referrals, Providence Willamette Falls could be a valuable starting point for anyone looking for support for substance use issues.

Latest Reviews

dab3staround no1willbringmedown
1 week ago on Google
1
Horrible people and a Horrible place can't believe they make you pay for there "care" DO NOT HAVE YOUR BABY HERE!!!
T
2 weeks ago on Google
1
Rude attitude and snobby staff…the younger ones are even worse. (Night shift to be particular.) They don’t have compassion and lack empathy for people. They all seem to hate their jobs. You are in the wrong field if you constantly belittle, chit chat, and laugh amongst each other when your job is supposed to give medical attention to those in need! Not sure if they even know what they’re supposed to be doing but they certainly need better training. One of the worst ERs. Save yourself the time, and go elsewhere to save you the trouble. I thought I was the only one that had a bad experience, but phew after reading all of these bad reviews from different folks, I’m definitely not the only one. It’s so sad how common the crappy experience is for a majority of people that go here. Look elsewhere!!
Ann Saunders
1 month ago on Google
5
Came here with my husband. Nothing but amazing care all around.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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5.1 / 10

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient

Clients who wish to remain in their homes while in recovery may elect to enroll in an outpatient rehab, many of which offer evening, night, and weekend services to accommodate clients' schedules. Most outpatient facilities provide multiple levels of care to align with clients' evolving needs, including partial hospitalization (PHP) and intensive outpatient (IOP) for clients who require robust support and supervision. Addiction counseling and recovery-focused life skills training are the most common treatment modalities.

24-hour icon24-Hour Clinical Care

24-hour clinical care in Oregon offers a safe place for those experiencing withdrawal to recover in a medical detox program. Around-the-clock care lessens the risk of serious withdrawal symptoms and provides a more comfortable detox process. With medical staff on-site, more serious symptoms are less likely to develop and pose health threats. Medications and nutritional treatment can be provided, as well as mental health treatment to address any co-occurring disorders.

medically-assisted-detox iconMedically Assisted Detox

Medical detox is the process of weaning your body off drugs and/or alcohol under 24/7 medical supervision. Suddenly stopping use of addictive substances can have negative side effects, and in severe cases, it can be extremely dangerous or deadly. In an inpatient environment, a medically assisted detox provides you with a team of medical professionals whose job is to help alleviate potential withdrawal symptoms and keep you safe and comfortable. After this process, you'll likely transition to an inpatient treatment program or other form of continued care.

Treatments

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

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Adult Program

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image

Young Adult Program

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
lgbtq-program thumbnail image

LGBTQ Program

Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
military-program thumbnail image

Military Program

Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Viewed as a method of communication rather than an intervention, motivational interviewing is an evidence based approach to rehab treatment in Oregon. The principles of this method have a common sense appeal and are readily applied to many therapeutic programs. Core strategies include acceptance, listening, and summarizing.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

For couples in Oregon, couples therapy can provide insight into the problems in their relationship. The therapist guides the couple to a greater understanding of themselves and each other. They work individually and together to change how they interact and react to challenges in the relationship.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Amenities

  • home-setting iconResidential Setting
  • private-room iconPrivate Rooms

Contact Information

Building icon

1500 Division St
2nd floor
Oregon City, OR 97045

Fact checked and written by:
Amy Ramirez-Leal, MA
Edited by:
Courtney Myers, MS

Rehab in Cities Near Oregon City

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Reviews of Providence Willamette Falls Medical Center

2.5/5 (299 reviews)
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Date Submitted
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Google Reviews

2.5 (299 reviews)
dab3staround no1willbringmedown
1 week ago
1

Horrible people and a Horrible place can't believe they make you pay for there "care" DO NOT HAVE YOUR BABY HERE!!!

T
2 weeks ago
1

Rude attitude and snobby staff…the younger ones are even worse. (Night shift to be particular.) They don’t have compassion and lack empathy for people. They all seem to hate their jobs. You are in the wrong field if you constantly belittle, chit chat, and laugh amongst each other when your job is supposed to give medical attention to those in need! Not sure if they even know what they’re supposed to be doing but they certainly need better training. One of the worst ERs. Save yourself the time, and go elsewhere to save you the trouble. I thought I was the only one that had a bad experience, but phew after reading all of these bad reviews from different folks, I’m definitely not the only one. It’s so sad how common the crappy experience is for a majority of people that go here. Look elsewhere!!

Ann Saunders
1 month ago
5

Came here with my husband. Nothing but amazing care all around.

Delpha Bennett
1 month ago
1

Very few people in waiting area a tin of staff talking at the desk. 3 hours wait in waiting room. Then get back into a room to wait another 3 hours, as they were standing around laughing and chatting. I took my own pain medication after they said it would be awhile longer. My knee was extremely swollen, I could put no weight on it but they never offered to assist to get me up from the wheelchair.

Chris Dunphy
1 month ago
1

The fact I've had severe eye pain for over 36hrs I come in and have 6 people come in after and get seen and I was told im low priority is bullshit. Was sitting in emergency room lobby. Even told the desk people how much pain I was in and could see me crying. I waited hours to be seen. Do better this is not how you treat emergency patients.

Amy Brown
1 month ago
1

If I could rate my emergency room visit less than a one star I would. I went into to the ER with severe pain in my upper stomach following 2 days of no sleep and continuous vomiting. The ER doctor that treated me only tested my blood. He pushed on my stomach and expressed how painful it was and was in tears. He said well there's nothing in your blood work that causes us concern and I asked if he would do any abdominal imaging, he said "NO" there's no reason to. He diagnosed me with "Gastroenteritis, Viral" and sent me home. My pain continued to progress in the coming days and visited my PCP and she took my symptoms seriously and sent me directly to St. Vincent's ER from her office. There they admitted me after doing stat abdominal imaging and ended up being admitted and had surgery the following morning. I had an internal infection of my gallbladder. My experience at Providence Willamette Falls was awful and would never recommend sending anyone you care about there. By the way I'm not uninsured and have insurance so there was no reason to not treat me.

Itz Sheriff
1 month ago
1

Came in here for hip pain that was giving me an inability to walk comfortably, the "sports physician" gave me a flexibility and strength/walking test and sent me back home with no advice or help just because it looked like i was walking fine, even when i said its painful to do so and that im limping, i told them i was in pain and they offered nothing and told me to followup with my primary. They even marked the reason for my visit as "numb legs" when i told them I AM IN PAIN. An assistant who came in to my room to do a xray was also cracking jokes about the pain I’m in, saying “you’re young you’ll be fine!” Didn’t make me feel much safer or like I was going to get proper review. Im an athletic young male who is fit and the physician said the pain im experiencing could be from if i inhale whippets regularly? When i literally told him its from overtraining and that i do kickboxing. I dont look like a junkie, I dont understand and it felt like i got nothing out of coming here. I was told from an assistant that it was likely i would need more imaging and pain meds, and then the "sports physician" who came in after said he cant do anything for me?! He even told me to wait a month and see if it gets worse when i told him that ive been dealing with this for a year now? Wouldnt you think that thats the reason i came in the first place? Horrible advice and made me feel stupid for even coming in, It really seemed like unless your visibily about to die they wont help you, and even then i wouldnt trust them.

mindy st.john
2 months ago
2

This hospital is some good some bad. The staff hospitalist are great. But the case managers/ social workers are awful. When your family is in the hospital and you’re emotional and stressed out if anything they should be kind to you. Help families. Instead they lie to you about care. Provide zero help after they say they will. And pressure you. I drove around all day looking for a rehab facility because she (Christine) wanted my dad moved that day. After the dr told me he could stay a couple days if I needed time to make arrangements for him. This is the second time I have had an awful experience with this department. She told me that I needed to pay for transport but had no idea how much it costs. Couldn’t get an estimate. Nothing. So is it $10? Or $1500? I asked she said they will bill me. All because she wanted him transferred on Thursday when I work and couldn’t wait until Friday morning when I don’t. I asked who the company was so I could call for an estimate and she said she didn’t know. Then proceeded to tell me the conversation was going no where and she was gonna hang up? Why couldn’t she wait until Friday morning? The dr said it was fine? Why would anyone agree to pay for something with no clue what the cost was? Moral of the story when you need people to help you during a time of emotional distress don’t expect to get it from these people. My dad will not go back to Willamette Falls again.

Angelica Huanaco
2 months ago
5

Med Surg nurse, Shawn, he took amazing care of my mother. Highly empathetic, encouraging, thorough. McKenna’s care, and kindness is also very much appreciated. IV Therapy, Earnie. A few names that really made a difference. We are beyond grateful, thank you!!

ACE
3 months ago
5

The staff in the cancer wing are amazing. From reception you are greeted with a huge smile! The doctors and nurses are so welcoming and helpful. Staci who administers chemo is my favorite. She is so knowledgeable and her spirit is so sweet! I want to have her every single week I come in! Thank you for providing such care!

Calvin
3 months ago
1

Getting ready for knee surgery, needed EKG and blood work done. Went in to the main entrance for the hospital, was greeted by the greeter checked in, asked to wait in the lobby and then I would be called back to the office, so I sat there for about 20 to 30 minutes, another patient (couple) came in and was waiting, finally I had to go to the restroom, nodded to the greeter as I walked by, came back and watched the other couple get called back into the office, few minutes later they came back out and was sitting there waiting and another woman came in and I over heard that she also was there for a EKG! She sat down and within minutes she was called back to the office but never came back out by this time I’m wondering why I haven’t been called back yet, I walk up to the greeter again and start to ask her what, when she asked me, you haven’t been called back yet!! No! She makes a call to the office about 5 minutes later I’m finally called in! Was told that they called for me twice!! Tells me it will be a couple minutes sign something, ( which I don’t know what I signed) didn’t care at this point! Was rudely talked to and was told to wait in the next waiting room area.. I went in there when the lady that supposedly called for me twice starts bad mouthing me to her coworker !! I get up and confront her about it and ask for her boss!! Wasn’t very impressed with her either!! If Providence hospital states that “ You are there top priority” there employees sure don’t show it!!! There whole demeanor is anything but customer priority!! They don’t even get up out of their chairs to get you to come into the office, they just yell for you! The 45+ minutes waiting I only saw one person come out of the office and they were packing files and went into a room and then returned.. The whole experience was just infuriating!!!

Carissa Ross
3 months ago
1

The triage nurses lack compassion, are short, snappy, and simply rude. We had 2 when checking my child in for a cut requiring stitches. Would choose another place if the option is available.

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