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Reflection Family Services, Inc

2530 East Broadway Boulevard, Suite A Tucson, AZ 85716
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Reflections Family Services AZ 85716

About Reflection Family Services, Inc

Reflections Family Services is a drug and alcohol education facility located in Tucson, Arizona. They work with people in the justice system who have received DUI convictions or other substance-related convictions. They’re certified as a counseling center by the state of Arizona. They accept cash payments for their services.

Getting charged with driving under the influence can be a wake up call to folks who have problems with drugs and alcohol. When you get a DUI conviction in the state of Arizona, you’ll often be required to take classes as part of your sentence. Reflections can provide level I and II DUI classes. They will provide a urine test both before you start the class and when you have finished.

One thing I liked was the price. The classes are just $10 an hour. You will have to pay $50 for an intake fee as well. The classes will teach you about the effect substances have on your body. It will also teach you alternatives to driving when you have been drinking. You will learn about the effects of driving under the influence on other people.

They also offer MVD Revocation Packets so you can get your driver’s license reinstated. They can help you fill them out and they will file them for you. The fee for this is $80.

Latest Reviews

Juan Zacarias
3 months ago on Google
1
Staff is very rude and unprofessional I wouldn't recommend
Harley Quinn73
4 months ago on Google
5
very attentive caring staff if you need a listening ear I recommend this place they make you feel they are there for you that your not alone
Alice Abbot
8 months ago on Google
5
They're so dedicated to the work they do and they do so with compassion, kindness and a genuine desire to help the kids and families who visit them. Reading some of these reviews makes me really sad. Yes, they work with the court. And, yes, those cases are hard but please keep in mind that if the court is ordering you to services, there is a REASON and that reason very often is poorly adjusted, angry or mentally ill parent - the same people who are free to leave negative reviews.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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6 / 10

Location

Accepted Insurance

Reflection Family Services, Inc works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
intensive-outpatient iconIntensive Outpatient
Intensive inpatient programs (IOP) offer high-level support for clients in early recovery, those exiting detox or inpatient rehabs, and those at an elevated risk of relapse. Intensive outpatient treatment typically includes rigorous individual, group, and family counseling. Evidence-based complementary therapies, such as acupuncture and massage, are widely available. Medication assisted treatment (MAT) may be provided. Clients in IOP receive a minimum of nine hours of treatment per week but may engage in up to 20 treatment hours weekly.
partial-hospitalization iconPartial Hospitalization Program
A partial hospitalization program (PHP) offers a short-term alternative to inpatient treatment or a step-down option after a residential program. With PHP treatment, you'll receive 6 to 8 hours of daily support, up to 5 days a week. The duration of a partial hospitalization program can vary with the average length being 90 days. While commuting is necessary, some programs also offer telehealth options. PHP treatment is often covered by insurance and typically offers medication management, relapse prevention techniques, and behavioral therapy.
12-step icon12-Step
Many addiction recovery centers base their treatment modalities on the 12 step program model, and those in treatment often transition to community-based programs. These programs can also be effective for clients who choose not to enter rehab. Traditionally, 12 step meetings are designed to provide intensive peer support whenever it is needed. In addition to group meetings and peer sponsorship, participants "work the steps" to achieve recovery through a systematic healing of the mind, body, and spirit.
aftercare iconAftercare Support
Rehab aftercare programs support clients' successful reintegration into their home, workplace, and community. Drug rehab aftercare presumes that recovery requires life-long support. These programs typically offer a wide variety of services customized for the clients' unique and evolving needs. Clients may receive vocational training and career counseling, housing assistance, legal aid, peer coaching, and 12 step program induction, among other services. Clients' case managers often play a lead role in rehab aftercare planning.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Drug rehab in Arizona is the process of treating individuals who are dependent on a particular addictive drug. Because addiction is complex, this treatment typically includes a variety of interventions that address the many physical and emotional issues involved.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Substance rehabs focus on helping individuals recover from substance abuse, including alcohol and drug addiction (both illegal and prescription drugs). They often include the opportunity to engage in both individual as well as group therapy.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
lgbtq-program thumbnail image
LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.

Clinical Services

Also known as CBT, cognitive behavioral therapy in Arizona is one of the most common types of psychotherapy. It offers a structured method of counseling that effectively treats substance use disorder and dual diagnosis disorders.

Residents of Arizona who are experiencing relationship problems may benefit from couples therapy. This form of psychotherapy helps couples express their feelings, resolve conflicts, and increase intimacy and affection.

Dialectical behavior therapy in Arizona focuses on acceptance of your reality and behaviors while also attempting to make changes in unhealthy behaviors. It has been shown to be effective for the treatment of anxiety, depression, PTSD, and substance use disorder.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

Individual therapy for drug and alcohol addiction includes focused attention on the unique challenges that trigger addictive behavior. During individual therapy sessions, you have a safe space in which to discuss stressors and emotional struggles. Therapy fosters trust and open communication that helps develop personalized strategies to overcome addiction.

The goal of motivational interviewing in Arizona is to enhance your confidence in your ability to make changes in your life. It encourages you to commit to change and plan for the process of making those changes that will allow you to reach your goals.

Some nicotine replacement therapy options are available over the counter. Others require a prescription from your doctor. Common forms in Arizona include nicotine patches, gum, and lozenges. Quit smoking medications are also available.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Staff

Terry A. Stoe-Bedoya

CEO & Executive Director

Contact Information

Phone icon (520) 795-0981
Building icon

2530 East Broadway Boulevard
Suite A
Tucson, AZ 85716

Fact checked and written by:
Eliza Gale
Edited by:
Peter Lee, PhD

Rehab in Cities Near Tucson

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Reviews of Reflection Family Services, Inc

3.06/5 (32 reviews)
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Reviews

5

One of my friends was referred to attend treatment here. She was initially hesitant to go but ended up pleased by the service they gave her. The counselors were really understanding and professional.

Reviewed on 2/19/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

Juan Zacarias
3 months ago
1

Staff is very rude and unprofessional I wouldn't recommend

Harley Quinn73
4 months ago
5

very attentive caring staff if you need a listening ear I recommend this place they make you feel they are there for you that your not alone

Antonia Ramerize
4 months ago
1

Alice Abbot
9 months ago
5

They're so dedicated to the work they do and they do so with compassion, kindness and a genuine desire to help the kids and families who visit them. Reading some of these reviews makes me really sad. Yes, they work with the court. And, yes, those cases are hard but please keep in mind that if the court is ordering you to services, there is a REASON and that reason very often is poorly adjusted, angry or mentally ill parent - the same people who are free to leave negative reviews.

Katerina Bohacek
9 months ago
1

TOTAL SCAM! BIAS! and actually hurts the right person in court. Absolutely the worst place to go, I cant believe the court even recommends this place. they are completely bias to the the situation and always end up favoring the parent who is ordered to only have supervised visits, how can you get a fair reading off 30-45 minute interactions? I went to them years ago and the judge ended up throwing their "recommendations" out because of this. I am now writing this review years later as i have had multiple friends/co workers had to use this place and received the same feedback. Same issues and same recommendations. place is a total SCAM!

Response from the ownerInvalid relative date format:
Kartina <br>Thank you for your feedback / review. Unfortunately, this agency does not have the above-listed name as a client, however we were able to do some research and determine your actual identity. The report that was issued to the judge per court order was accurate and by you further posting negative comments validates the accuracy of the report. The primary goal of this agency is always to pursue what is in the best interest of the minor child(ren). Due to this line of work that this agency provides not every client will receive their desired outcome. <br><br>-Administrative
Dre M
11 months ago
3

Robert Jerome
1 year ago
5

The staff are amazing. Terri is very helpful and amazing when listening and helping find solutions to help strengthen our family problems that we've had. The receptionist is amazing as well, making sure our appointments are scheduled in a timely manner or working with us if any issues come up

Karla Velarde
1 year ago
1

Would not recommend this place from experience and as a lgbtq person definitely not friendly, even with the recommendation at the end for more therapy I wouldn’t consider this place again not even recommend it and it’s sad that one person ruined it because front desk and the lady behind managing to remind you for appointments are great but the therapist.. I don’t have enough words to express how much red flags she ignored how much she affected a person with anxiety and depression and how poor of an attitude she shows and how easily her body language reflects how easily she gets upset when you question her … routine or simply asking for an example of what SHE would like to see and hear the session to go. I also had to deal with forgetting my payment for my last session and her only focus during my session was “your handling that right” I should of just rescheduled that appointment but I was more excited to be there with my son. If it wasn’t for myself looking through my emails and finding the report the “writer wrote” I would of never had the chance to bring it up to the owners attention and looking at these reviews just gives me a small comfort that it’s not just me. And let me just say I have therapy outside of the 3 sessions the court sends you to this place and if it wasn’t for that I would of not seen the right from wrong behavior from the professional. My son spoke up about physically being punished for contacting me behind his fathers back HUGE red flag and it was obviously one of my many concerns about the other party and the writer couldn’t or didn’t write it in the report instead she picks and chose what to report. The writer also left my daughter alone with her father something that shouldn’t happen because she decided to open the back door to him while I was still saying bye to my son and my daughter being already in the building also was never notated of course. Again my review is for the worker that did my intake and sessions not the receptionist not the owner but the writer to it and how poor her sessions are and how it impacted this parent that walked in with good faith to address my concerns and to get that help to help me choose the words and actions that I needed to FIND the problem to ADDRESS the problem so it can be released and dealt with in a healthy way and my son and I could take that experience and exercise it but instead I felt judge for my sexuality, for not saying I love you enough in my session, for being scared when my son said he got abused and is scared if he gets caught talking to me .. it’s just insane how this therapist is damaging the reflection family service for the rest of the workers. I’m hoping the owner reaches out soon because it’s unfair that I have to be stuck looking for other services because my children all felt negative experiences with her. When she would get told by my son that she was interpreting what he told her in the beginning completely wrong to me and put it in his head that I get mad at him without even respecting or acknowledging if those are words I use when referring to his father… either she is over worked already or is unhappy with her job but she is the first therapist I can say this about. She also failed to mention that when my son mentioned he felt unloved and unwanted was because he was being told by the other parent that I chose to not see my son and or communicate with him all I could say was apologize to him and tell him he shouldn’t have to know how court goes and I brought my paper work from court that says we can communicate by phone with no restrictions so he could see for himself that I love him so much I would never say or do such a thing also was never notated she was interpreting it as “I was trying to talk bad about dad” so she had to redirect me and that’s not how it was. I feel leaving this long review is more therapeutic than when I was walking in there.

Response from the ownerInvalid relative date format:
Ms. Karla Velarde thank you for your feedback, I'd like to also mention that not only did we address your reviews /concerns this agency spoke verbally with you to clarify your concerns. Just to mostly address the (LBGTQ) comment and it is so far from the truth. As far as your copay of $15.00 that is part of court requirement in most cases. Our goal has and will continue to provide the care and results as we possibly can for our families that require therapeutic sessions per court orders. This agency provided you a free session with your child to make sure your concerns were addressed. This agency attempt to not allow any negative speaking about the none visiting parent and completed the session with enough information to update the recommendation to the court. <br>Sincerely, <br>Administrative Staff<br><br>
DanUSAno1
1 year ago
1

Response from the ownerInvalid relative date format:
DanUSAno 1, sorry That you're dissatisfied with the services and gave a one start rating. However, when an individual is verbally aggressive using extreme Profanity against staff and myself. Reflection Family Services implements the right to refuse services. Explosive behaviors are not acceptable at this agency.<br><br>Terry A. Stoe-Bedoya <br>CEO
Erica Livengood
1 year ago
1

Was assigned to this he/she Terry Bedoya person three years ago by Supreme Court due to custody discrepancies. This thing talked to me once for about 30 minutes and never again. The next two sessions I wasn’t allowed to go inside which was fine but the other party and family were okay to go inside and allowed to bring extended nonessential family to the sessions. I have always had and still have full custody of my child. The father has and always had free will to see his child but has chosen not to. This he/she terry tried so hard to burn me but it only made my relationship with my daughter so much stronger and brought us even closer together. I hope you and your receptionist get the opportunity to read this. I’d love to send you a couple gift cards.

Response from the ownerInvalid relative date format:
Ms. Liverpool, Sorry you were dissatisfied with services you received over 2 years ago we find it interesting that it took you over 2 years to place a review. <br>Therefore, if your child and yourself are stronger and closer than obviously services weren't as devastating as you made it sound. Many times it can be difficult to know the truth.<br> Not always are parents looking in the best interest of the minor child. Therefore, it is the therapist job to make sure things are done for the best interest of the minor child.<br><br>Thank you,<br>Administration
Roel Lopez
2 years ago
1

Horrible. No services rendered yet took my money. Will be taking this place to court unless this shady company makes it right. Stole money. I will not be returning to this place again. An out of my control traffic situation happened yet are not accomidating and refused to listen, refused to give my money back, and locked me out. I've never had a company act so petty!!! I have a diagnosed medical issue and the male leading the sessions made it seem as if I was impaired by alcohol or drugs when in actuality they're documented prescriptions that help avoid seizures. DO NOT COME HERE! YOU WILL NOT BE TREATED LIKE A HUMAN BEING! I WILL BE PAYING THIS PLACE A VISIT WITH MY LAWYER TO HAVE THESE PEOPLE SERVED IN COURT!

Response from the ownerInvalid relative date format:
Mr. Lopez I am sorry that you're dissatisfied with the services provided. However, services were provided to you As a participant the participants were given a 15 minute break and you took an additional 30 minute break totaling 45 minutes. This is unfair to the other participants to allow you to join the group after everyone else had adhered to the group guidelines . You had been given the opportunity to complete the group in November. Mr. Lopez Since you decided to publicize your issues let me remind you that you were not the only participant in group therefore sending threatening emails that you're going to Sue this agency for $25,000 for monetary/emotional/ mental damage attempting to victimize yourself because you fail to follow the group guidelines and chose to leave During a 15 minute break and took you 45 minutes to return to group. Is very selfish/rude and disrespectful to your peers Expecting special treatment because of a traffic jam that delayed your return. I have been in business for over 25 years and have always complied to Provide the best quality service and treated all participants with dignity and respect. And provide quality services to all courts in Pima county, Maricopa County ,Santa Cruz County ect. All the courts are aware of our programs And I am certain that they would agree that no individual should have special treatment when they're not following group guidelines. That being said, being a participant in an educational group is about accepting personal accountability Regardless of the circumstances around us.<br><br>Terry A. Stoe-Bedoya PhD<br>Owner/CEO
2jackpro
2 years ago
1

This place is horrible, specifically Terry Stoe-Bedoya. I wish I would have seen the reviews before choosing this place. I just read on Yelp her very bad reviews as well. Beware! Find another place.

Response from the ownerInvalid relative date format:
Sorry you have been dissatisfied with the services you have received. However, my goal is to keep the child/children safe. With that being said, not every parent will be pleased with the outcome. Unfortunately, the courts may rule against one parent or the other. The goal is to always attempt to have positive family reunification however, some individuals need extra help to meet the minor child/children’s needs. Thank you for checking other reviews (Yelp), yes, there is a negative review. Again, the goal is always to keep the child/children safe; physically, mentally, and emotionally. Unfortunately, individuals that write negative reviews do not always share the facts, therefor the outcome may not be positive on their behalf because of their own personal issues. I’d rather have a negative review and know that the minor children that come through this agency are protected and safe. Thank you – Terry Stoe-Bedoya, PhD.
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