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Reno Behavioral Healthcare Hospital

6940 Sierra Center Parkway Reno, NV 89511
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Top 10 Rehab In Reno
Reno Behavioral Healthcare Hospital NV 89511

About Reno Behavioral Healthcare Hospital

Reno Behavioral Healthcare Hospital provides comprehensive mental and behavioral health care for adolescents and adults in Reno, Nevada, including specialized programming for persons with co-occurring addiction and mental illness. They offer medically supervised detox and inpatient, intensive outpatient (IOP), and aftercare services. They are Joint Commission accredited.

Treatment at Reno Behavioral Healthcare Hospital begins with a comprehensive medical and mental health assessment and personalized care plan tailored to clients’ unique recovery needs and goals.

Their inpatient program allows clients to focus on their recovery in a highly structured and supportive environment. Clients undergoing detox may be prescribed FDA-approved medications to ease withdrawal symptoms and prevent complications. Clients also engage in intensive, trauma-informed individual, group, and family counseling drawing on cognitive behavioral therapy (CBT). The program promotes clients’ sustained sobriety and successful community reintegration through robust, recovery-focused life skills training addressing topics such as coping, stress management, and relapse prevention. An array of evidence-based complementary therapies is available. including creative arts.

Their outpatient programs encompass multiple levels of care to align with clients’ evolving needs. Aftercare support may include 12 step program facilitation, sober living transitions, and referrals for additional services.

Reno Behavioral Healthcare Hospital contracts with many major insurance providers, including Aetna, Beacon, Anthem, Humana, United Healthcare, Tricare, BlueCross BlueShield, Magellan, and others. Out of network benefits can vary. Contact your provider to verify coverage.

Facility Overview

Calendar icon 15 - 30
Avg Length of Stay in Days

Latest Reviews

yvette
Reviewed on 06/06/2025
1
I wouldnt recommend, There are better facilities... they totally mis-diagnost my Son, put him on medication that nearly cribbled him & possibly could have killed him...The facility assume Everybody Schizophenia, Biplor, Manic or Mania....
Liana Pendleton
2 months ago on Google
1
My daughter is currently a patient there and so far her experience has been horrible. She is in a unit where she is being bullied by other patients and even had water thrown on her. When we complained they told us she would be moved to another unit and supervised 24/7 until that happened. Even after me and my dad contacted them multiple times they still have not moved her. We have explained to them that she does not feel safe and is fearful other patients will harm her. They keep telling us she is being watched and will be moved but nothing is happening. I am very concerned for my daughter s safety and extremely angry that we keep being lied to. She also still has not received a pillow. Like seriously?? This isn t jail and it is insane that a basic necessity like a pillow wasn t provided and still hasn t after being asked for. She says that you are also only allowed a certain time frame to shower and her roommate uses up that time so she hasn t been able to shower. Please look into this matter and explain why your staff feels this is ok? Especially when she is a 14 year old girl who is asking for help. I need someone to get in contact with me about this situation. It s IMPOSSIBLE to get ahold of someone who actually can do or tell you anything.
Response from the owner2 months ago
Thank you for your feedback. We are interested in learning more so we can improve patient experience. Our Patient Advocate will be following up with you soon.
Al Brown
2 months ago on Google
1
A hospital ER referred my kid here for a 72 hour crisis hold, against my request that they refer them anywhere but here because this facility clearly didn't care about my child the first time they were here. Upon arriving my wife and child were left in a "consultation room" with no information for four hours until my wife called me to come ask what was going on because nobody would tell her anything. When I entered the building I was met with an obviously apathetic, possibly high, woman who claimed that they'd told my wife they don't do crisis holds, despite us calling ahead and confirming the crisis hold referral, and claimed my wife had agreed to have my kid put through as a walk-in. When I told her I was only in the building because my wife asked me to come find out why nobody will tell her anything she said "we've been in touch with everyone back there" and stared through me like she expected me to walk away. When I didn't she simply kept staring at me until I said "yeah you guys didn't care about my kid last time either" and had my wife come out front so I could relay what the employee had said to me. Obviously this was all news to my wife and the employee showed her first signs of life behind her eyes by getting angry that I'd believe my wife over her.
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Rehab Score

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8 / 10

Location

Accepted Insurance

Reno Behavioral Healthcare Hospital works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
intensive-outpatient iconIntensive Outpatient
Clients receiving addiction treatment in an intensive outpatient program (IOP) typically have completed inpatient rehab or have chosen to forgo hospitalization following detox. The high-level care provided by intensive outpatient rehabs is particularly suited to clients in early recovery, those in crisis, and those at an elevated relapse risk. Clients engage in nine to 20 hours of treatment per week on average. Common services include psychotherapy, recovery education, holistic therapies, and medication assisted treatment (MAT).

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Substance rehabs focus on helping individuals recover from substance abuse, including alcohol and drug addiction (both illegal and prescription drugs). They often include the opportunity to engage in both individual as well as group therapy.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Creativity is inherently healing, and can help those in recovery express thoughts or feelings they might not otherwise be able to. Creative arts therapy can include music, poetry/writing, painting, sculpting, dance, theater, sandplay, and more. Unlike traditional art, the final product matters far less than the experience of creation and expression itself.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.

Recreational therapy (aka therapeutic recreation) uses creative and fun activities to help with addiction recovery. Recreational therapists lead patients in entertaining and engaging activities like sports or games; art (drawing, painting, sculpture); drama, music, and dance; and/or community outings (field trips) to improve patients' physical, social, and emotional well-being.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Amenities

  • home-setting iconResidential Setting
  • private iconPrivate Setting

Staff & Accreditations

Staff

Don Butterfield

CEO

Daniel Park, DO

Interim Medical Director

Lee Baron

CFO

Stephanie Brown

Director of Business Development

Dawn Johnson, DNP, MSN-Ed, RN

Interim Director of Nursing

Malikah AlSaud, MHL, RHIA, CRC

Director of Health Information Management

Flana Jammerman, LCSW

Executive Director of Clinical Services

Emelyn Grande Santiago, LCSW

Director Outpatient Services

Accreditations

LegitScript has reviewed Reno Behavioral Healthcare Hospital as part of their certification program, and has determined that it meets the LegitScript standards for legality, safety and transparency.

LegitScript verified in

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Phone icon (775) 393-2200
Building icon

6940 Sierra Center Parkway
Reno, NV 89511

Fact checked and written by:
Terri Beth Miller, PhD
Edited by:
Quentin Blount

Rehab in Cities Near Reno

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Reviews of Reno Behavioral Healthcare Hospital

3.08/5 (101 reviews)
3
Staff
3
Amenities
3
Meals
1
Value
3
Cleanliness
5
68
4
6
3
9
2
10
1
63

Reviews

1
Concern

I wouldnt recommend, There are better facilities... they totally mis-diagnost my Son, put him on medication that nearly cribbled him & possibly could have killed him...The facility assume Everybody Schizophenia, Biplor, Manic or Mania....

y.
Reviewed on 6/6/2025
Staff
3
Amenities
3
Meals
3
Value
1
Cleanliness
3
Overall Experience
Date Submitted
Reviewer

Google Reviews

3.1 (100 reviews)
trinity21MA
3 weeks ago
3

Some staff, super helpful and friendly and even risk their jobs to tell you, "DO NOT COME HERE!". This coming from medical professionals. Placed on a 72 hour hold, next thing you know, it was a 72 hour minimum. I'm not a medical professional but this place needs a state audit. They asked for payment, I told them I'd pay them double to get me out of there. I stayed and payed full amount being released early as the "manager" asked why I was being released (they wanted another fulls day payment). That being said six or seven nurses gave their full, I credit them. Cannot say names as I can put their careers in jeopardy. Facilities were clean and you were well fed. All in all, it gives you "One who flew over the cuckoos nest" vibes. "Weak men cannot handle power. It will either crush them, or they will use it to crush others" But if truly needed I recommend.

Response from the ownerInvalid relative date format:
Thank you for your thoughtful review.
M Bruback
1 month ago
5

Had a great meeting with Shane this morning! His passion and dedication to helping Reno's seniors is admirable. I'm thankful to know he's out in the community educating healthcare providers about the benefits of the Reno Behavioral team.

Christine Herz
1 month ago
5

I just got out of reno behavioral and I don't really know how to feel about it I been there a couple times but the groups are fun and the art room is really cool but some of the staff are not really easy to talk to they don't really understand what you are going though

Response from the ownerInvalid relative date format:
Thank you for the thoughtful review.
Brittany Bullinger
2 months ago
5

I just spent a week here on an inpatient detox program. Everyone was amazing from the time I entered the facility. Detoxing at home is hard and I realized I needed more help than I could provide myself. The nurses truly cared and were sincere about helping you. The techs were amazing, most having been addicts themselves. So it made them easy to talk to while struggling with recovery. The group and aa meetings are very well open and well structured. The counselors are amazing. Especially Mary, who was so sweet and chatted with me for a long while after group one day. And gave me a bunch of resources when I asked for them. Everyone in the unit (patient wise) all came together and was like our own little family. This truly was one of the best things I have done for me and for my family. I hope I never have to come here again, but I know that if I ever need assistance again and need to go inpatient, this is the place to go!

Response from the ownerInvalid relative date format:
Thank you for the thoughtful feedback. We will be sure to share this with everyone on the team who contributed to your positive experience.
zoe
2 months ago
1

a worker (not sure who) took 5 pairs of my underwear. they were brand new from victoria secret. i also know that my boyfriend got two of his brand new santa cruz shirts taken. other than that experience it was okay. most workers are super nice in all departments and honestly do help.

Response from the ownerInvalid relative date format:
Thank you for your feedback. We'd be happy to track down your missing belongings. Please reach out to us at info@renobehavioral.com, and we will be happy to assist.
Liana Pendleton
2 months ago
1

My daughter is currently a patient there and so far her experience has been horrible. She is in a unit where she is being bullied by other patients and even had water thrown on her. When we complained they told us she would be moved to another unit and supervised 24/7 until that happened. Even after me and my dad contacted them multiple times they still have not moved her. We have explained to them that she does not feel safe and is fearful other patients will harm her. They keep telling us she is being watched and will be moved but nothing is happening. I am very concerned for my daughter’s safety and extremely angry that we keep being lied to. She also still has not received a pillow. Like seriously?? This isn’t jail and it is insane that a basic necessity like a pillow wasn’t provided and still hasn’t after being asked for. She says that you are also only allowed a certain time frame to shower and her roommate uses up that time so she hasn’t been able to shower. Please look into this matter and explain why your staff feels this is ok? Especially when she is a 14 year old girl who is asking for help. I need someone to get in contact with me about this situation. It’s IMPOSSIBLE to get ahold of someone who actually can do or tell you anything.

Response from the ownerInvalid relative date format:
Thank you for your feedback. We are interested in learning more so we can improve patient experience. Our Patient Advocate will be following up with you soon.
Al Brown
2 months ago
1

A hospital ER referred my kid here for a 72 hour crisis hold, against my request that they refer them anywhere but here because this facility clearly didn't care about my child the first time they were here. Upon arriving my wife and child were left in a "consultation room" with no information for four hours until my wife called me to come ask what was going on because nobody would tell her anything. When I entered the building I was met with an obviously apathetic, possibly high, woman who claimed that they'd told my wife they don't do crisis holds, despite us calling ahead and confirming the crisis hold referral, and claimed my wife had agreed to have my kid put through as a walk-in. When I told her I was only in the building because my wife asked me to come find out why nobody will tell her anything she said "we've been in touch with everyone back there" and stared through me like she expected me to walk away. When I didn't she simply kept staring at me until I said "yeah you guys didn't care about my kid last time either" and had my wife come out front so I could relay what the employee had said to me. Obviously this was all news to my wife and the employee showed her first signs of life behind her eyes by getting angry that I'd believe my wife over her.

Claudia Santisteban
2 months ago
5

Response from the owner2 months ago
Thank you for the review. We are proud to have such compassionate staff. If there are any staff members who went above and beyond that you would like us to recognize, just let us know at info@renobehavioral.com
L M
3 months ago
1

UPDATE Now they finally answered me but are flat out lying saying they, "Must've had the wrong phone number" which is complete bs, they've called once and had no problem sending bills to my home! Super shady place! Awful place for juveniles. They won't communicate with me about my daughter at all. Somehow had "problems" with insurance and dropped my kid from the program, leaving her without any sort of help or education for weeks. They like to blame insurance but I'm doubting that. I think they only care about money. This place needs to be investigated

Elaine Lopez
3 months ago
5

Response from the owner3 months ago
Thank you for the review.
Z Forty
3 months ago
5

Great staff good program for outpatient bristlecone is understaff and had two month wait just for assessment

Response from the ownerInvalid relative date format:
Thank you for your feedback. We are proud of our Outpatient team and their dedication to our patients. We will be sure to share this thoughtful feedback with the Team. Thank you,
Ian Fox
3 months ago
5

Best cupcakes ever!! <3

Response from the ownerInvalid relative date format:
Thank you
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