800-784-1361
I wouldnt recommend, There are better facilities... they totally mis-diagnost my Son, put him on medication that nearly cribbled him & possibly could have killed him...The facility assume Everybody Schizophenia, Biplor, Manic or Mania....
About Reno Behavioral Healthcare Hospital
Treatment at Reno Behavioral Healthcare Hospital begins with a comprehensive medical and mental health assessment and personalized care plan tailored to clients’ unique recovery needs and goals.
Their inpatient program allows clients to focus on their recovery in a highly structured and supportive environment. Clients undergoing detox may be prescribed FDA-approved medications to ease withdrawal symptoms and prevent complications. Clients also engage in intensive, trauma-informed individual, group, and family counseling drawing on cognitive behavioral therapy (CBT). The program promotes clients’ sustained sobriety and successful community reintegration through robust, recovery-focused life skills training addressing topics such as coping, stress management, and relapse prevention. An array of evidence-based complementary therapies is available. including creative arts.
Their outpatient programs encompass multiple levels of care to align with clients’ evolving needs. Aftercare support may include 12 step program facilitation, sober living transitions, and referrals for additional services.
Reno Behavioral Healthcare Hospital contracts with many major insurance providers, including Aetna, Beacon, Anthem, Humana, United Healthcare, Tricare, BlueCross BlueShield, Magellan, and others. Out of network benefits can vary. Contact your provider to verify coverage.
Facility Overview
15 - 30 Avg Length of Stay in Days
Latest Reviews
Do not go to westhills hospital not one time did I feel safe rude disrespectful staff and doctor got sick more then once from the food was given the wrong medication once was treated like a criminal when I know im not they keept info about me from my mom and would not let her know what was going on with me was targeted by staff more then once I also had a worker mouth off to me and put me down in front of others was keept against my will and was not let go and was forced to stay longer then what I needed did not get proper sleep because staff member talking at the top of there lungs and woke up alot of people including me people were sneaking in plastic knives from the dining hall back to their rooms had a lady sneak in a shaving razer took it apart and she threatened to go after another women was confiscated by staff members basically what I'm trying to say one shady place to get help was put down infornt of people because of my past drug use and made to feel bad 8 years clean and counting and nolonger drink alcohol what so ever westhills hospital will milk your insurance money had workers there admit that they did not know what they were doing and I spoke up and said why are any of us here then? Was strip surched and made to take my clothes of by the other sex witch was a women and she looked me up and down with disgusting looks like she was seeing something bad was also walked in on more then once while I was going number 2 with no privacy what so ever I have more then one disability and I'm not dumb I know what's going on at all times! Long gone out of state will never ever return to reno nv!
I liked this facility I I've been here 4 times all within like a year or so time span first time I went I was like twelve and got moved to the long term and almost died a few times (not from myself 😭🙏🏻) but every other time I met really nice people and the food is really really good and the activities actually help and most of the staff i ment were really nice
Response from the owner2 weeks ago
Thank you for your thoughtful review. We will share this with the team.
its ok, i was at the girls unit for a bit, (from an actual girl/MINORR who was in inpatient) the staff were lovely, some (not all, my roommate/friends i made there were amazing) girls were rude to others, and the food was ok (youre welcome) OK BYER <33
Response from the owner2 weeks ago
Thank you for your review. 
Rehab Score
Our Methodology
Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full Methodology
7.2 / 10
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Accepted Insurance
Other Forms of Payment
Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.
Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.
Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.
Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.
Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.
Addiction Treatments
Levels of Care
Outpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
Inpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
Intensive Outpatient
Clients receiving addiction treatment in an intensive outpatient program (IOP) typically have completed inpatient rehab or have chosen to forgo hospitalization following detox. The high-level care provided by intensive outpatient rehabs is particularly suited to clients in early recovery, those in crisis, and those at an elevated relapse risk. Clients engage in nine to 20 hours of treatment per week on average. Common services include psychotherapy, recovery education, holistic therapies, and medication assisted treatment (MAT).
Treatments
Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.
Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.
Substance rehabs focus on helping individuals recover from substance abuse, including alcohol and drug addiction (both illegal and prescription drugs). They often include the opportunity to engage in both individual as well as group therapy.
Programs
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
Clinical Services
Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.
Creativity is inherently healing, and can help those in recovery express thoughts or feelings they might not otherwise be able to. Creative arts therapy can include music, poetry/writing, painting, sculpting, dance, theater, sandplay, and more. Unlike traditional art, the final product matters far less than the experience of creation and expression itself.
Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.
Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.
In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.
Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.
Recreational therapy (aka therapeutic recreation) uses creative and fun activities to help with addiction recovery. Recreational therapists lead patients in entertaining and engaging activities like sports or games; art (drawing, painting, sculpture); drama, music, and dance; and/or community outings (field trips) to improve patients' physical, social, and emotional well-being.
Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.
Amenities
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Residential Setting -
Private Setting
Staff & Accreditations
Staff
Don Butterfield
CEO
Daniel Park, DO
Interim Medical Director
Lee Baron
CFO
Stephanie Brown
Director of Business Development
Dawn Johnson, DNP, MSN-Ed, RN
Interim Director of Nursing
Malikah AlSaud, MHL, RHIA, CRC
Director of Health Information Management
Flana Jammerman, LCSW
Executive Director of Clinical Services
Emelyn Grande Santiago, LCSW
Director Outpatient Services
Accreditations
LegitScript has reviewed Reno Behavioral Healthcare Hospital as part of their certification program, and has determined that it meets the LegitScript standards for legality, safety and transparency.
LegitScript verified in
The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.
Joint Commission Accreditation: Yes
Contact Information
6940 Sierra Center Parkway
Reno, NV 89511
Get Help Now - 775-234-3991
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Fact checked and written by:
Terri Beth Miller, PhD
Edited by:
Quentin Blount
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