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Rushford

883 Paddock Avenue Meriden, CT 06450
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Rushford Center at Meriden CT 6450

About Rushford

Rushford at Meriden is an outpatient mental health center that treats addictive behavioral disorders in Meriden, Connecticut. They help teens 13 and up and adults 18 and up through partial hospitalization and intensive outpatient programs. Medication assisted treatment is available for people 16 and up.

This facility is the regional authority for mental health conditions and substance use problems, which may be government mandated for criminal justice experienced individuals who are referred to them. They can also help you medically detox from opiate withdrawals.
Holistic options like yoga and exercise are provided and shouldn’t be overlooked. Because they value the whole process approach, they’re also able to modify your own regiment and send you to other, more intensive considerations, if necessary.
One client said they liked their intensive day treatment options. They also have Spanish language services.

Facility Overview

Bed icon 26
Number of Available Beds

Latest Reviews

Carol-Ann Link
7 months ago on Google
1
I'm only giving one star here because a fat zero isn't offered . Where do I start with this place , my son has been here , the lack of care is disgraceful that he felt worse when leaving. They are so unprofessional including the lobby staff. Today I go for an appointment to meet a case manager for my son. When I checked in with Julissa I was told she'd let Sabrina know I was there. When 15 min passed I went to the window and asked what's going on . Julissa assured me Sabrina was there because she saw her in the morning. Now a total of 25 min pass that I'm still waiting and Julissa says a supervisor will be out to talk to me. When two supposed supervisors came out to me , I was told Sabrina was out sick today and they called her clients but yet I wasn't called nor on her list of appointments. I had just spoken to her last Wed for 30 min and made 5 consecutive appointments. My son will NEVER go to this place again and neither will I even entertain them trying to help and assist with the things he needs. WARNING- DO NOT GIVE THIS PLACE A THOUGHT WHAT SO EVER- STAY AWAY!!!
Response from the owner2 months ago
We strive for a better experience than the one you received. Please reach out to one of our patient advocates at Shawn.Mawhiney@hhchealth.org and someone will be in touch.
Guy Mason
8 months ago on Google
1
Don't return calls, cancel appointments without telling the patient or family. Then proceed to blame us for being to involved. Avoid at all costs. Would give negative stars if possible.
Valeska Brenner
11 months ago on Google
2
Went to Rushford Yas only to be screwed over by my case manager Vanessa of 4 years. In reality if you have behavioral health issues they treat you like you're a problem. I had a meltdown and got sent upstairs so I left, I have autism. Would not recommend Yas unless it has different staff. I went there for help and left more broken. My past case manager flirted with me and promised me things. She made a Skype account to talk with me. Looking back I should have saw the red flags. Long story short, I got upset and cried when I found out she screwed me over and also because my old therapist left. I wasn't allowed back into Yas which isn't right. My case manager is the one who broke turms so why am I being punished. I was called a red flag by her boss karen. Watch out for the professionals who shouldnt be professionals because they will screw you over once there done with you.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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6.4 / 10

Location

Accepted Insurance

Rushford works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
medically-assisted-detox iconMedically Assisted Detox
Typically seen as a first step in the recovery process, medically assisted detox generally takes place in an inpatient setting under the 24/7 supervision of licensed medical professionals. It is considered the safest way to remove addictive drugs from your body. The length of a medical detox program is individualized, but it often takes around 5-7 days.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Drug rehab in Connecticut provides the professional support that is often necessary to break free from drug dependency. With proper treatment, individuals can make changes that restore balance and health to their lives and achieve long-term recovery.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Amenities

  • private iconPrivate Setting

Staff & Accreditations

Staff

John Santopietro, MD, DFAPA

Physician-in-Chief, Behavioral Health Network, Senior VP, Hartford HealthCare

James F. O’Dea, Ph.D., MBA

Senior VP, Behavioral Health Network

J. Craig Allen, Medical Director
Paul V. Maloney

Regional VP – Finance

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Phone icon (877) 577-3233
Building icon

883 Paddock Avenue
Meriden, CT 06450

Fact checked and written by:
Courtney Myers, MS
Edited by:
Courtney Myers, MS

Rehab in Cities Near Meriden

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Reviews of Rushford

2.21/5 (15 reviews)
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Reviews

1

A terrible experience, every week we have different therapist and we have to start from the beggining and that makes us lose more time. Very disappointing

Reviewed on 3/5/2019
1

no counseling , no activities, what is this place called detox!! No more than a prison and cannot smoke or make calls to Loved ones. How about pool/ping pong tables, etc. No stars In my and my sons opinion. Who pays for this negative place?

Reviewed on 6/1/2018
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.4 (13 reviews)
L T
3 weeks ago
1

People go to Rushford for HELP. Don’t bother. This facility has proven to be nothing more than a pencil pushing, insurance collecting, pill mill. Year after year, month after month, week after week, utterly USELESS. No individualized plans/goal setting or monitoring of individual progress or lac k thereof. Clinicians are evidently not accountable to any oversight. The medical director, Dr. Allen, and the entirety of this facility’s staff and operations needs serious investigative scrutiny.

Valeska Brenner
2 months ago
2

Response from the ownerInvalid relative date format:
We strive for a better experience than the one you received. Please reach out to one of our patient advocates at BHNAdvocacy@hhchealth.org and someone will be in touch.
Carol-Ann Link
7 months ago
1

I'm only giving one star here because a fat zero isn't offered . Where do I start with this place , my son has been here , the lack of care is disgraceful that he felt worse when leaving. They are so unprofessional including the lobby staff. Today I go for an appointment to meet a case manager for my son. When I checked in with Julissa I was told she'd let Sabrina know I was there. When 15 min passed I went to the window and asked what's going on . Julissa assured me Sabrina was there because she saw her in the morning. Now a total of 25 min pass that I'm still waiting and Julissa says a supervisor will be out to talk to me. When two supposed supervisors came out to me , I was told Sabrina was out sick today and they called her clients but yet I wasn't called nor on her list of appointments. I had just spoken to her last Wed for 30 min and made 5 consecutive appointments. My son will NEVER go to this place again and neither will I even entertain them trying to help and assist with the things he needs. WARNING- DO NOT GIVE THIS PLACE A THOUGHT WHAT SO EVER- STAY AWAY!!!

Response from the ownerInvalid relative date format:
We strive for a better experience than the one you received. Please reach out to one of our patient advocates at Shawn.Mawhiney@hhchealth.org and someone will be in touch.
Gloria Whitaker
8 months ago
1

Guy Mason
8 months ago
1

Don't return calls, cancel appointments without telling the patient or family. Then proceed to blame us for being to involved. Avoid at all costs. Would give negative stars if possible.

Ana Dennehy
1 year ago
5

I went to Rushford for IOP/PHP and had an excellent experience. It takes some getting used to, but the structure and consistency helps.

Alessandra Previti
1 year ago
1

The “level” of care received from this facility is appalling. My minor child has been given free rein over his care without so much as speaking to me! While I take accountability for not being able to schedule a “meeting” in less than 24 hours notice… my request for them to ENCOURAGE my child to participate as opposed to constant reminders that not participating will result in discharge, was met with a condescending reply asking “how I would prefer their policy be written”!!!! This comes after over a week and a half of transportation (they outsource) having ZERO CONSISTENCY, and out of 7 days, only showing up twice!!! I can gladly provide proof of this as well! Yet my child was being blamed and held accountable for not reporting as scheduled!! Jovanna, who claims to be in a supervisory role, was the person mainly behind the incompetence, lies, and patronizing communication. Incompetence because after voicing my frustrations with their services and those of the transportation company, I was assured she personally would take care of it. It came with no surprise that she created an even bigger mess by reinstating transportation to another facility we utilized in the past in WeHa. Upon reaching out for help rectifying the matter, as well as discussing other treatment options, she informed me “she left early for the day and was having her team handle it”. Needless to say, I had to figure it out on my own with the company. Furthermore, I say lies because that’s all she seems able to do with any form of competence. Down to blaming myself and my child for canceling transportation when the reality is (and I have the screenshots to further accompany my claim) SHE, HERSELF, called and canceled, as well as admitted doing so while on speaker for everyone to hear!!!! Never in all my life, could I envision the treatment, or lack thereof, that we received. As though all that’s listed above isn’t enough, it’s is now Friday evening. I text her hours ago and called her out on lying in regards to who canceled his transportation today and she is still messaging both myself and my son asking that he explain why SHE canceled transportation today since I feel as though she is lying. Which only contradicts her initial claim that my child canceled his own transportation and not her! So now at this point in time, my child’s plans for the future have been dictated by this unprofessional, incompetent woman, who also felt it was acceptable to cancel transportation for my child who is a MINOR without my consent. Buckle up, Rushford! I won’t back down until I feel confident that this has been rectified and no other family will ever have to deal with this mess!

Aaron Cross
1 year ago
1

They couldn't do a simple psych-eval in a timely manor. Said it would take 2-3 months to complete. Meanwhile this is a simple thing that can be done in an hour or two. Obviously trying to leech off my insurance with things I don't need.

Kathy Lynn Simmons, CRC
1 year ago
5

Excellent people...

Debra Simmons
2 years ago
1

Was sent there by 211 for Homeless Outreach and the guy Jim said they don't help homeless people find housing until they have collected at least 1 year of payments, so in other words you have to be going there for 1 year before they can help as a matter of policy according to Jim.

Response from the ownerInvalid relative date format:
We strive for a better experience than the one you received. Please reach out to one of our patient advocates at Shawn.Mawhiney@hhchealth.org and someone will be in touch.
sherry kumm
2 years ago
2

They will take for your monet.than throw you out cauuse your on walker..what i dont need help.

Response from the ownerInvalid relative date format:
We strive for a better experience than the one you received. Please reach out to one of our patient advocates at Shawn.Mawhiney@hhchealth.org and someone will be in touch.
Marshall Dunbar
3 years ago
5

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