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San Antonio Behavioral Healthcare Hospital

8550 Huebne Rd San Antonio, TX 78240
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San Antonio Behavioral Healthcare Hospital TX 78240

About San Antonio Behavioral Healthcare Hospital

Their addiction program includes both inpatient and outpatient tracks. If you need round the clock monitoring and immediate stabilization, you’ll start out in inpatient treatment. While you stay on site, your care team can help you detox and start your road to recovery. If you’re stable enough to live at home while you attend treatment, they offer partial hospitalization and intensive outpatient programs.

All of their programs include individual and group counseling sessions. During each session, you’ll talk with your therapist about the underlying issues and behaviors that contribute to your substance abuse. They’ll help you work through those challenges and teach you healthy ways to manage stress.

A unique feature of this facility is that they offer lots of holistic healing options at their inpatient center. In addition to therapy, medication management, and life skills training, you can participate in other services such as yoga, tai chi, art therapy, music therapy and meditation.

While some past clients report positive experiences here, it’s important to mention that others have had difficult interactions with the staff members. A lack of respect, poor communication, and an unprofessional approach are some of the commonly repeated complaints.

Facility Overview

Bed icon 198
Number of Available Beds

Latest Reviews

Raven Londono
2 weeks ago on Google
1
Idk where to start. From the very beginning at admitting it felt not very welcoming. I was sad and crying and they were not very informative on the process at all. I went there looking to talk to someone, a therapist, but ended up being admitted to inpatient! I drive myself there because I needed to talk to someone, not hurt myself or any one else. I have never had that thought in my head. But I ended up being admitted and when I asked if I could leave they said “that’s not how psych wards work”. I got placed in a ward with a group of people and was told to “get comfortable”. I was given no other INFO or direction. I found a chair and fell asleep. And woke up maybe an hour later, asked the nurse when it was time to eat and they said “you just slept through dinner” it was 5pm. I told them I haven’t eaten today and was starving and she then said “did you tell any one?” I told her yes, the lady that admitted me ASKED ME, if I’ve eaten today and I told her no. So she knew. Idk why they didn’t wake me up. The next nurse was super sweet and got me food and let me eat in a different ward that was quieter and calm, and then set me up in my room. Made sure I was ok and left. I asked for a pillow and a sound machine and they brought me a sound machine but no pillow. They folded up a blanket and put it in a pillow case because they were out. I asked for pants because it was freezing and I was in a dress and they said “you should’ve asked me earlier, we don’t have anything here” Fast forward to the next day. Being woken up at 6am and forced to leave room despite not being able to sleep at all. I walk with the group to the cafeteria and then the nurse sees me and says, oh you aren’t supposed to be here you’re on restrictions and can’t leave the room and sent me back. I had no idea I was under restrictions. I finally get back to the ward I’m in and ask for a things and mention that no one has told me anything. They have given me no direction and I was tired of getting yelled for doing things wrongs despite not being told absolutely anything. They literally say me down on my first day and said “get comfortable” and that was it. I learned more from other patients than from nurses. And then asking questions was returned with rude tone. So naturally I’m rude right back but then I’m the bad guy for being rude. I asked for another sound machine on my second night and the lady said “those are only for military people“and when I told her I couldn’t sleep without one because my roommate also snores and it’s too bright she ignored me. Then I asked her for a book and she said “no”. The next day I finally asked for some different clothes and hygiene products they said “have you called any body to bring you some” when I mentioned that I haven’t been able to reach anybody because I only had one number memorized they said, “you should’ve asked earlier” like what kind of response is that. Finally the nice nurse went to find me some clothes from a donation closet and let me get a few phone numbers to call my mom. Thank you Angie. Mind you, I still have not been explained of the process, nor seen a Dr nor therapist. And I’m on day two. When I asked another patient she said “you’re supposed to see a Dr every day.” I finally see a Dr who says I’m no longer on restrictions but she’s just the weekend Dr so she can’t release me or any one so I’m guaranteed to be there until at least Tuesday because Monday is a holiday. LIKE WHAT??!!! Why am I being forced to stay somewhere for four days for trying to see a therapist. They have no activities besides coloring books, and uno cards and have “group therapy” which isn’t anything that actually helps anybody. One guy was boring he made most of us get up and leave. We got two hours a day of tv time only. When I asked to get my phone so I could call work they told me it only depends on if my dr allowed it. And I have t seen my dr yet. My mom brought me clothes which I didn’t even know about until my last day. Because again, no one told me anything. It’s a JAIL. THIS PLACE IS AWFUL. EVEN A NURSE AGREED.
Response from the owner2 weeks ago
Thank you for taking the time to share your experience with us. I want you to know that I am taking your concerns very seriously and have already begun investigating each of the issues you raised. At San Antonio Behavioral Healthcare Hospital, we have zero tolerance for any care that does not meet our standards of compassion, safety, and professionalism.

I would greatly appreciate the opportunity to speak with you directly so we can better understand what happened and ensure this does not happen to anyone else. Please feel free to call me at 210-592-7357 at your convenience.

I will also follow up with you once I have more information from my review. Thank you again for your courage in bringing this to our attention.
Norma Word
2 weeks ago on Google
4
My grandson's stay was needed and given at the appropriate time frame. Outpatient services did a fantastic job keeping him on the right path to success. Thank you to the front desk, nurse, doctor, therapists and teachers for all your assistance.
Response from the owner2 weeks ago
Thank you so much for your kind words and positive feedback. We’re delighted to hear that your grandson’s stay was timely and that our outpatient services helped support him on his path to success. We truly appreciate your recognition of the efforts from our front desk, nurses, doctors, therapists, and teachers everyone works hard to provide the best care possible. It’s wonderful to know we could be part of his journey, and we wish him continued success!
Jessie Lynn Montez
2 weeks ago on Google
1
I am writing to express my deep disappointment with the conditions at your facility. As you know, Texas is currently experiencing triple-digit temperatures. During a recent visit to pick up my child, I found the Adolescent Admissions lobby to be uncomfortably hot. I am concerned about the impact of these conditions on both staff and patients. It is difficult to imagine how your team can effectively provide care in such an environment. Furthermore, it is imperative that patients, especially adolescents in a healthcare setting, are kept comfortable and not subjected to the added stress of an excessively hot environment. Proper climate control is essential for their well-being and recovery. I wanted to give you no stars but had no choice to choose 1.
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Rehab Score

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7.4 / 10

Accepted Insurance

San Antonio Behavioral Healthcare Hospital works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Addiction Treatments

Levels of Care

outpatient iconOutpatient

After completing some form of inpatient care, many clients transition or step down to an outpatient rehab, while some choose to transition from detox directly into outpatient care. High-intensity outpatient programming, including partial hospitalization (PHP) and intensive outpatient (IOP) is widely available for clients in early recovery, those leaving detox, and those at an elevated relapse risk. Clients in outpatient care generally engage in robust addiction counseling and recovery education, and some also receive medication assisted treatment (MAT).

inpatient iconInpatient

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

partial-hospitalization iconPartial Hospitalization Program

A partial hospitalization program (PHP) is a short-term form of intensive rehab, usually for those with acute symptoms that are hard to manage but don’t require 24-hour care. PHPs have structured programming (i.e. individual and/or group therapy), and usually meet 3-5 days a week for around 6 hours (i.e. 9am-3m). Some PHPs are residential (patients sleep on site) and some are not, so patients sleep at home. PHPs can last from 1-6 months, and some offer transportation and meals.

intensive-outpatient iconIntensive Outpatient

Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.

24-hour icon24-Hour Clinical Care

24-hour clinical care in Texas provides a safe environment for medical detox. This setting is crucial to provide medical care during withdrawal. Certain withdrawal symptoms can cause life-threatening conditions, but patients in a supervised clinical setting have treatment readily available to address any symptoms before they become severe. Treatment can also be provided for co-occurring physical and mental health issues.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

During rehab in Texas, you'll deal with underlying issues that contribute to addiction. By addressing these challenges and learning healthy ways to cope with them, you'll develop strategies that help you live a drug-free lifestyle.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Substance rehabs focus on helping individuals recover from substance abuse, including alcohol and drug addiction (both illegal and prescription drugs). They often include the opportunity to engage in both individual as well as group therapy.

opium iconOpioid Addiction

Texas's specialized dual-diagnosis addiction treatment programs prioritize comprehensive care for individuals with co-occurring substance use disorders and mental health conditions. These programs offer diverse levels of care, including outpatient, inpatient, and partial hospitalization options. Evidence-based therapies, trauma-informed care, group work, and educational workshops help treat both conditions at the same time and give you the tools to sustain mental health and sobriety.

Programs

adult-program thumbnail image

Adult Program

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
military-program thumbnail image

Military Program

Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).
teen-program thumbnail image

Teen Program

Teen programs are designed to address the unique pressures teens face, pressures that can drive them to experiment with dangerous, addictive substances. They need programs that meet them exactly where they are and give them tools for long-term recovery. Therapy can help teenagers understand and work through underlying issues so they can reclaim the life ahead of them.

Clinical Services

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

The goal of cognitive behavioral therapy (CBT) in Texas is to change thought patterns, which leads to changes in behavior. Specific techniques during CBT can include self talk, SMART goals, journaling, and positive activities.

Treatment that takes a dialectical behavior therapy approach focuses on four strategies. Distress tolerance will help you accept and tolerate intense emotions. Emotional regulation will teach you to manage those emotions. Mindfulness will keep you in the present moment instead of regret or worry. Interpersonal effectiveness will teach you to manage your relationships.

Amenities

  • home-setting iconResidential Setting
  • private-room iconPrivate Rooms
  • weight iconGym
  • recreation iconRecreation Room
  • meditation iconMeditation Room

Staff & Accreditations

Staff

Camillia Mckinney

CEO

Claudelle Cummings, MSRN

Chief Nursing Officer

Cristina Scarborough

CFO

Joseph M. Hernandez III, MD

Chief Medical Officer

Barbara T. Hundley

Director of Social Services and Victory Unit

Valeria Lerma

Director of Strategic Business Initiatives

Soad L. Michelson, MD

Medical Director of Outpatient Services

Mark Ledesma

Director of Human Resources

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.

SAMHSA Listed: Yes

State Licenses are permits issued by government agencies that allow rehab organizations to conduct business legally within a certain geographical area. Typically, the kind of program a rehab facility offers, along with its physical location, determines which licenses are required to operate legally.

State License: Texas

Contact Information

Building icon

8550 Huebne Rd
San Antonio, TX 78240

Fact checked and written by:
Courtney Myers, MS
Edited by:
Kerry Nenn, BSW

Rehab in Cities Near San Antonio

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Reviews of San Antonio Behavioral Healthcare Hospital

2.6/5 (525 reviews)
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Reviews

Overall Experience
Date Submitted
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Google Reviews

2.6 (525 reviews)
Raven Londono
2 weeks ago
1

Idk where to start. From the very beginning at admitting it felt not very welcoming. I was sad and crying and they were not very informative on the process at all. I went there looking to talk to someone, a therapist, but ended up being admitted to inpatient! I drive myself there because I needed to talk to someone, not hurt myself or any one else. I have never had that thought in my head. But I ended up being admitted and when I asked if I could leave they said “that’s not how psych wards work”. I got placed in a ward with a group of people and was told to “get comfortable”. I was given no other INFO or direction. I found a chair and fell asleep. And woke up maybe an hour later, asked the nurse when it was time to eat and they said “you just slept through dinner” it was 5pm. I told them I haven’t eaten today and was starving and she then said “did you tell any one?” I told her yes, the lady that admitted me ASKED ME, if I’ve eaten today and I told her no. So she knew. Idk why they didn’t wake me up. The next nurse was super sweet and got me food and let me eat in a different ward that was quieter and calm, and then set me up in my room. Made sure I was ok and left. I asked for a pillow and a sound machine and they brought me a sound machine but no pillow. They folded up a blanket and put it in a pillow case because they were out. I asked for pants because it was freezing and I was in a dress and they said “you should’ve asked me earlier, we don’t have anything here” Fast forward to the next day. Being woken up at 6am and forced to leave room despite not being able to sleep at all. I walk with the group to the cafeteria and then the nurse sees me and says, oh you aren’t supposed to be here you’re on restrictions and can’t leave the room and sent me back. I had no idea I was under restrictions. I finally get back to the ward I’m in and ask for a things and mention that no one has told me anything. They have given me no direction and I was tired of getting yelled for doing things wrongs despite not being told absolutely anything. They literally say me down on my first day and said “get comfortable” and that was it. I learned more from other patients than from nurses. And then asking questions was returned with rude tone. So naturally I’m rude right back but then I’m the bad guy for being rude. I asked for another sound machine on my second night and the lady said “those are only for military people“and when I told her I couldn’t sleep without one because my roommate also snores and it’s too bright she ignored me. Then I asked her for a book and she said “no”. The next day I finally asked for some different clothes and hygiene products they said “have you called any body to bring you some” when I mentioned that I haven’t been able to reach anybody because I only had one number memorized they said, “you should’ve asked earlier” like what kind of response is that. Finally the nice nurse went to find me some clothes from a donation closet and let me get a few phone numbers to call my mom. Thank you Angie. Mind you, I still have not been explained of the process, nor seen a Dr nor therapist. And I’m on day two. When I asked another patient she said “you’re supposed to see a Dr every day.” I finally see a Dr who says I’m no longer on restrictions but she’s just the weekend Dr so she can’t release me or any one so I’m guaranteed to be there until at least Tuesday because Monday is a holiday. LIKE WHAT??!!! Why am I being forced to stay somewhere for four days for trying to see a therapist. They have no activities besides coloring books, and uno cards and have “group therapy” which isn’t anything that actually helps anybody. One guy was boring he made most of us get up and leave. We got two hours a day of tv time only. When I asked to get my phone so I could call work they told me it only depends on if my dr allowed it. And I have t seen my dr yet. My mom brought me clothes which I didn’t even know about until my last day. Because again, no one told me anything. It’s a JAIL. THIS PLACE IS AWFUL. EVEN A NURSE AGREED.

Response from the owner
Thank you for taking the time to share your experience with us. I want you to know that I am taking your concerns very seriously and have already begun investigating each of the issues you raised. At San Antonio Behavioral Healthcare Hospital, we have zero tolerance for any care that does not meet our standards of compassion, safety, and professionalism.

I would greatly appreciate the opportunity to speak with you directly so we can better understand what happened and ensure this does not happen to anyone else. Please feel free to call me at 210-592-7357 at your convenience.

I will also follow up with you once I have more information from my review. Thank you again for your courage in bringing this to our attention.
Norma Word
2 weeks ago
4

My grandson's stay was needed and given at the appropriate time frame. Outpatient services did a fantastic job keeping him on the right path to success. Thank you to the front desk, nurse, doctor, therapists and teachers for all your assistance.

Response from the owner
Thank you so much for your kind words and positive feedback. We’re delighted to hear that your grandson’s stay was timely and that our outpatient services helped support him on his path to success. We truly appreciate your recognition of the efforts from our front desk, nurses, doctors, therapists, and teachers everyone works hard to provide the best care possible. It’s wonderful to know we could be part of his journey, and we wish him continued success!
Jessie Lynn Montez
2 weeks ago
1

I am writing to express my deep disappointment with the conditions at your facility. As you know, Texas is currently experiencing triple-digit temperatures. During a recent visit to pick up my child, I found the Adolescent Admissions lobby to be uncomfortably hot. I am concerned about the impact of these conditions on both staff and patients. It is difficult to imagine how your team can effectively provide care in such an environment. Furthermore, it is imperative that patients, especially adolescents in a healthcare setting, are kept comfortable and not subjected to the added stress of an excessively hot environment. Proper climate control is essential for their well-being and recovery. I wanted to give you no stars but had no choice to choose 1.

Kev
3 weeks ago
1

If I could give 0 stars I would. DO NOT and I repeat DO NOT ADMIT YOURSELF OR FAMILY/FRIENDS HERE. Me and my family were promised adequate and sufficient care/attention, psychological evaluations, etc. I got none of that. My “therapy” consisted of generic group activities with other people that made me scared and uncomfortable. Despite being told I would be leaving earlier, they kept me for 6 days. No running water to wash my hands in two of the sinks, patients getting bit by others, the list goes on and on. The real kicker is I talked to my psychiatrist for 2 minutes out of that entire stay, where he simply told me he’d move me to a quieter unit when I was in fact moved to an arguably worse unit. You tell them you’re a victim of sexual assault and had a traumatic childhood, and they throw you in with scary/untrustworthy people in a compromising environment where nurses ignore you and don’t listen to your cries for help; as long as they can keep you for as long as they can to get the most money out of you right? My medical paperwork is riddled with lies, assumptions, and contradictions. I was not properly assessed for my cptsd/traumatic childhood, misdiagnosed/ thrown on meds without being told what they do or why I’m on them, and wasn’t even told my “diagnosis” until my girlfriend told me after I got out. My family on the outside were lied to and mislead on multiple occasions when I’d be seeing my psychiatrist, receiving my diagnosis, and when I’d be getting home as well. I went to this place to get the help I needed during my psychotic break, and I left even more traumatized and dreadful. This visit contributes significantly to my extreme cptsd and I now fear public spaces and people I don’t know. By the third day, I just stopped pleading for help and “acting crazy”/being to loud or outspoken so they would hopefully eventually let me out. People in there saying they’ve been in there for weeks/months and me left wondering and worrying when I’d be released because I was lied to about that from the start. To top all of this off, I tried returning to work and regular life after this and while at work 2 days after my release they spam called me about billing despite never giving me an itemized bill. As soon as I was able to get someone on the phone from the billing dept.(a month later and after sending me a bill stating the entire balance was due), I mentioned a lawyer and the fact that them charging me without an itemized bill is illegal. That’s when they finally sent my bill, which I don’t feel like I should have to pay because they didn’t help they only hurt me. I would love this hospital to reach out and explain themselves, and get with me on how to rectify this situation so I don’t have to take extreme legal action. I’ve already made a few government reports and complaints about suspected malpractice, but I haven’t gone to the Texas medical board and I plan to do so based on what kind of response If any that I get from the hospital. They don’t care about helping people. Some of the nurses and therapists do, but the hospital as a whole only cares about keeping you there until they determine you’re “stabilized”, then handing you a huge bill. If I don’t get a response from the hospital though this google review, I’ll try to contact the patient advocate which I’ve tried to do through the hospital numerous times. I wonder how they’ll try to explain this one, can’t wait to hear what y'all have to say especially about the lack of sufficient/adequete care and suspected malpractice here at San Antonio Behavioral Healthcare! I’m sure the Texas medical board wouldn’t be too pleased with what I just disclosed either:)

Rebecca Odom
3 weeks ago
1

As a patient, coming into intake and being asked to sign paperwork while on atavan from the hospital is absolutely messed up. I didn’t understand what what’s going on, it was filthy in there, took forever. I didn’t get to Magnolia u til 430am and they gave me my trazadone to help with sleep so I was very out of it all that day. I was very upset and sobbing and was told to sleep in the group room arena and ‘keep it down’. No empathy from the crew working. We were treated like prisoners. Few of the staff were actually empathetic and nice to us. I was under medicated the entire time because no one was on the same page. The place is inefficient and just a hot mess. I did not feel safe being in a coed situation. It would easy for someone to sneak into someone else’s room at night. I did not feel safe the entire time. I feel like this hospital is just taking in as many people as possible to get more money. I did not feel safe being in there with so many people talking about the street drugs they like to take and that was what got them there. This whole system failed me. Not to mention fights break out all the time. Luckily not in my wing but wings we would have to walk the to get to and from the cafeteria.

Erin Harding
3 weeks ago
5

I attended an outpatient program here and had a very positive experience. The therapists were knowledgeable, respectful, and genuinely caring. I found the ACT mode of therapy particularly helpful, and the staff created an environment where I felt supported and heard. Overall, the program was well-organized, and I left feeling better equipped to manage my mental health. I highly recommend it to anyone seeking professional, compassionate care.

Response from the owner
Thank you so much for sharing your heartfelt experience. I'm truly glad to hear that the outpatient program made a positive impact on your journey. It's wonderful to know that the therapists' knowledge, respect, and genuine care made you feel supported and understood. I'm especially pleased that the ACT therapy resonated with you and provided helpful tools. I have to say, it highly resonates with me too and changed my life!!! Your kind words about the organization and the compassionate environment mean a lot, and your recommendation is truly appreciated. Wishing you continued strength and growth—thank you for trusting us with your care.
Melissa Rivas
3 weeks ago
5

Response from the owner
Thank you so much for the five-star review! We truly appreciate your support and look forward to continuing to serve you.
Koi Cabello
3 weeks ago
5

the outpatient program is genuinely such a wonderful program the outpatient staff marcel,monique,kate,talia,regan,marsha,and kameron all deserve raises the therapy groups are amazing and have excellent information and support for anyone needing it. i would definitely recommend this program

Response from the owner
Thank you so much for sharing your positive experience! It's wonderful to hear how much you appreciate the outpatient program and the dedicated staff—Marcel, Monique, Kate, Talia, Regan, Marsha, and Kameron. Your kind words about the therapy groups and the support they provide truly highlight the program’s impact. Your recommendation means a lot, and I hope your feedback encourages others to seek the help they need. Wishing you continued progress and success!
Emmanuel Ruiz
3 weeks ago
5

Response from the owner
Thank you for your rating Mr. Ruiz!!!
Sarah
4 weeks ago
5

MHT Max and RN Vee and therapist sara were more than helpful today. They handled our case with care and compassion. We felt heard and were treated with nothing but kindness

Response from the owner
Thank you so much for sharing your heartfelt feedback! We're truly grateful for your kind words about Max, RN Vee, and Therapist Sara. It’s wonderful to hear that they provided you with care, compassion, and a sense of being truly heard. Your trust and comfort are our top priorities, and we're so pleased to know we could support you in such a meaningful way. If you need anything further, please don't hesitate to reach out. Wishing you continued health and well-being!
claudette bolden
4 weeks ago
5

I called to get information and Max , MHT was very informative and pleasant. he gave me directions and guided the process with great explanation. Vee, RN was very compassionate and transparent, she was attentive to my concerns and was polite to my child. Sara, therapist was attentive and informative about the process.

Response from the owner
Thank you so much for taking the time to share your experience! We're delighted to hear that Max, RN Vee, and Therapist Sara all provided you with clear guidance, compassion, and attentive care. It’s wonderful to know that you felt supported and well-informed throughout your interaction with us. Your kind words mean a lot, and we’re here for you anytime you need assistance. Wishing you and your family all the best!
Caleb Reeves
1 month ago
5

Regarding the circumstances I was here for outpatient services, this facility is great. From the front desk, the therapist, the nurses, and the doctors. They are respectful, caring and actually pay attention to your needs. I am grateful for there services and if you are ever in need they will be there.

Response from the owner
Thank you so much for your heartfelt feedback! We're truly honored to hear that you had a positive experience with our entire team—from the front desk to the therapists, nurses, and doctors. Providing respectful, caring, and attentive service is our top priority, and your words reaffirm that we’re on the right track. We're grateful for your trust and are here for you whenever you need us. Wishing you continued health and well-being!
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