Everything seemed to be on-target as we moved thru the program, however, everything quickly fell apart due to there be absolutely NO follow-up component to the program. I think this is terrible. It is like just toss the luggage into the family car and wave GOOD-BYE and goo ...
About Silver Ridge
If you choose this facility, you can expect to recover in a calm and tranquil environment where the healthcare staff are professional, supportive, and kind. The inpatient or residential treatment programs are held at the facility nestled on beautiful 12 acres of land. The facility offers all the modern comforts you could need within its state-of-the-art 10,000-square-foot estate.
Unlike other rehabs, you can expect focused treatment in an exclusive, intimate setting, gourmet five-star cuisine, indoor and outdoor recreational areas, and spacious and peaceful rooms to retire to after counseling or other treatments.
The estate is also gated and secure, so you never have to worry about safety when seeking recovery services at Silver Ridge. In addition, you should know that the center’s guiding philosophy behind its various programs is acceptance and commitment therapy. This approach will help you develop psychological flexibility and learn to accept emotions to make better choices when it comes to drug and alcohol use.
A few of the services you can expect include dual diagnosis treatment, a holistic program, a partial hospitalization program, a residential substance use treatment program, and an adult development model. You should also note that services are specifically tailored to your needs and the center primarily focuses on helping midlife adults.
Fact checked and written by:
Jason Collins
Edited by:
Courtney Myers, MS
Facility Overview
15 Number of Available Beds
Latest Reviews
Overall, it was an excellent experience. Probably the best aspect of Silver Ridge was the helpful staff. Everyone to include the therapists, management, group counselors and chefs were outstanding. I would definitely recommend Silver Ridge to anyone that is struggling with addiction and wants to start a better way of life in recovery.
Response from the owner2 weeks ago
Thank you for sharing your experience with us. We are grateful for your kind words about our staff and are glad you felt supported throughout your stay. Your recommendation means a lot. Wishing you continued success in your recovery.
I am deeply disappointed with the experience my family member had at Pyramid Healthcare’s Silver Ridge. The program's failure to deliver on the promises outlined in their website, handbooks, and admission forms was appalling.
Multiple unnecessary provider visits with many, many unnecessary psychotropic medications prescribed to residents in order to continue to gouge insurance companies for lengthy stays. They take a vulnerable population trying to overcome addiction and place them on risky, unneeded medications, in order to quantify additional days of stay for greater insurance payments. Longer stays=more daily money from insurance companies.
We were recommended to go to Silver Ridge, not knowing it was the parent company to the Pyramid detox my loved one was at. It was sold as a holistic, spa like experience….literally nothing on their website is legitimate. There are no holistic approaches, no equine therapy, no wilderness experiences, no horticultural therapy, no yoga, no acupuncture and no meditation…all of which are listed on their website. The pictures and descriptions of their campus on their website (and services offered) are grossly embellished.
I cannot, in good conscience, recommend Silver Ridge. If you are seeking effective and compassionate recovery support, I STRONGLY urge you to look elsewhere.
1. Clinical Negligence
• Delay in antibiotic treatment despite a diagnosed respiratory infection (4-day delay).
• Staff with active contagious illness (pink eye) working around clients, spreading infection.
• Clients then billed for medication caused by staff negligence.
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2. Staffing & Professional Conduct
• Employees under the program’s 25+ requirement.
• Several staff with under six months sobriety, compromising clinical modeling and stability.
• On-shift gambling on personal phones (poker apps).
• Therapist answering personal calls during active client sessions — privacy breach.
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3. Facility Conditions & Safety
• Broken AC for a week during high heat.
• Mold in showers; spider infestation in basement.
• Significant dust buildup, poor sanitation.
• Cleaning done only before inspections.
• No sanitation score posted publicly.
• Food safety impropriety — kitchen shut down before inspection, pizza ordered to mask issues.
• Overgrown exterior, weeds in gutters, misrepresentation of facility conditions on website.
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4. Administrative Failures
• Letter of admission (“Letter of Treatment”) requested Oct 16, not received until Oct 24.
• Email misaddressed — another patient’s admission information sent to wrong address (potential HIPAA violation).
• Chronic delay in documentation and response to reasonable administrative requests.
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5. Misrepresentation
• Website photos and descriptions do not match actual facility state.
Rehab Score
Our Methodology
Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full Methodology
7.7 / 10
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Accepted Insurance
Other Forms of Payment
Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.
Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.
Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.
Addiction Treatments
Levels of Care
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
12 step programs are based on a model of life-long recovery and are rooted in peer support and spiritual development. Regular attendance at 12 step meetings is the cornerstone of treatment, as is the selection of a peer sponsor to guide participants through the steps of recovery. These steps are based on non-denominational spiritual principles and are designed to foster self-awareness, forgiveness, acceptance, and accountability. Specialized programs are widely available, including programs for teens, seniors, and families.
A sober living home in North Carolina offers structure and support to help individuals maintain sobriety. The home is free from substances and offers 12-step programs, individual responsibilities, and mutual support with others in recovery. This setting can provide a lifeline as individuals strengthen recovery skills and prepare to reenter mainstream society. Most residents remain in a men's or women's sober living home for six months or more.
Often used as a "step-down" option after you've completed a residential or inpatient program, the partial hospitalization program (PHP) typically involves a minimum of 20 hours of treatment per week for approximately 90 days. Programs offer structured programming that includes relapse prevention, medication management, and behavioral therapy services. Insurance coverage for PHP treatment varies among insurance providers.
Individuals in early recovery often require 24-hour clinical care in North Carolina. This supervised care typically includes medications to treat specific withdrawal symptoms, which vary based on the substance abused. For example, staff may provide sleep aids to treat insomnia in patients who are addicted to marijuana. For those overcoming a cocaine use disorder, anti-depressants may be prescribed to manage mood swings. Other medications may also be provided to treat addiction-related health issues.
Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal. The length of stay at the detoxification program is determined according to the specific needs of the patient.
Treatments
The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.
There are many types of drug rehab in North Carolina. To receive treatment for addiction, you can choose from many inpatient and outpatient programs. Often, participants start with detox and work through a full continuum of care that continues with ongoing support for long-term recovery.
Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.
A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.
Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.
Programs
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
Clinical Services
Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.
Equine therapy, aka equine-assisted therapy (EAT), is a form of experiential therapy that involves interactions and activities with horses. It does not necessarily involve riding horses, but all activities related to horses, such as feeding, grooming, haltering and leading them. A mental health professional frequently oversees the activities (often in conjunction with a horse professional), and helps patients process their thoughts, feelings, and behavior patterns during and/or after the interaction.
Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.
In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.
Motivational Interviewing (MI) is a clinical approach to helping people with substance abuse issues and other conditions shift behavior in positive ways. It is more goal-oriented than traditional psychotherapy, as MI counselors directly attempt to get clients to consider making behavioral change (rather than wait for them to come to conclusions themselves). Its primary purpose is to resolve ambivalence and help clients become able to make healthy choices freely.
Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.
Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.
During nutrition therapy in North Carolina, you'll work with a nutritionist to develop a dietary plan. Medical professionals will provide input based on your health needs. You'll learn to create goals for nutrition and develop the skills you need to meet them.
Amenities
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Residential Setting -
Private Setting -
Mountain Views -
Yoga Studio -
Hiking
Staff & Accreditations
Staff
Katharina Zunk
VP of Operations
Jody Thibault, MS
Executive Director
Accreditations
LegitScript has reviewed Silver Ridge as part of their certification program, and has determined that it meets the LegitScript standards for legality, safety and transparency.
LegitScript verified in January 2017
Contact Information
183 Old Turnpike Road
Mills River, NC 28759
Get Help Now - 828-974-8579
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