Get Help Now
Question iconSponsored Helpline
Phone icon 800-784-1361
Claim Profile

Mercy Hospital Southeast

1701 Lacey Street Cape Girardeau, MO 63701
Claim Profile
The facilities at Southeast Missouri Hospital - Psychiatric Unit in Cape Girardeau, MO 3

About Mercy Hospital Southeast

Mercy Hospital Southeast, located in Cape Girardeau, Missouri is a private alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including co-occurring mental health disorders. They offer supervised medical treatment to safely manage withdrawal symptoms during detoxification, as well as residential care providing long term support for addiction recovery. Additional levels of care offered include 12-step therapy. Specialty rehab programs at Mercy Hospital Southeast include tailored care focusing on women's specific needs and experiences, gender-specific addiction treatment addressing unique challenges faced by men, and age-sensitive addiction treatment considering health and life-stage issues of older adults.

Latest Reviews

Lavender Sunshine
1 week ago on Google
1
Least considerate hospital staff I've had the displeasure of talking to. There's never many patients here yet they take their sweet time doing the simplest of tasks, with no care in the world for your time. They're blatantly rude and unprofessional. They don't communicate efficiently either. You have to ask a million questions just to figure out what they're talking about, and most of them don't even seem to understand what they're talking about.
Ev Rubinas
2 weeks ago on Google
1
We were really happy with Southeast before Mercy took it over, but now it's more about money than healthcare. We've been gradually moving all of our healthcare over to St. Francis, where they still treat us like people and not just a source of money.
Char G
2 weeks ago on Google
4
I was an Xray tech in the SE ER in the 90s before I became disabled, I then lost a kidney in 2000 to renal cancer. In 2006, the scar on my right side herniated, involving my liver. I was hospitalized and surgeon Dr Joseph McCadams was called in. Laparoscopic hernia surgery was scheduled for July 06 on a Friday, by Sunday my right side was swelling and turning red. I was refused an appointment when I called his office the next day & ended up in the ER the next day. They called him and he instructed them to send me home, that I was fine. I called his office the next day, and again was refused an appointment, being told I would have to wait for the post op appointment already set for the following week. The pain was becoming unbearable & I started running a fever so I went back to the ER & was admitted, Dr McCadams later appeared in my room in the ER, angry that I’d been admitted and telling me not to expect any drugs from him. He came to my doorway in the hospital each morning, mocking me for crying in pain. He gave me no fluids & insufficient antibiotics, I felt so alone and scared. Post op patients are so vulnerable, and to be verbally abused and mocked by the very person who did this to me was life altering. I ended up leaving ama & had my elderly parents drive me to St. Louis, to SLU ER where I was quickly surrounded by people, admitted and scheduled for emergency surgery the next morning. I spent the night with 4 IV machines trying to rehydrate me and pumping me full of antibiotics. I was at SLU for nearly a month after that, my surgeon told he had not expected me to live & that the care I had experienced under Dr McCadams care was very poor. The infection damaged my pancreas, leaving me with chronic pancreatitis for 5 years and even now, I live with pancreatic insufficiency. I have severe right side muscle damage and use a walker if I have to walk very far. I did report him to the state medical board once I recovered enough from the resulting PTSD but it was likely too late, many years had passed by then. I can’t recommend this person at all, he can be quite abusive to vulnerable patients. Be safe out there
Rehab.com icon

Rehab Score

Question iconOur Methodology
Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
Gauge icon
6.9 / 10

Accepted Insurance

Mercy Hospital Southeast works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

inpatient iconInpatient

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

12-step icon12-Step

12 step programs are designed to enable participants to understand and address the root causes of their addiction, accept responsibility for their life choices, and relinquish control over that which they cannot change. Participants are expected to regularly attend 12 step meetings and to be mentored in their recovery journey by a self-selected sponsor. Meetings are free, anonymous, and open to the public. A variety of formats are available, including programs for seniors, teens, family members, and nondenominational Christians.

medically-assisted-detox iconMedically Assisted Detox

Medical detox is the process of ridding the body of addictive substances under the supervision of licensed medical professionals. An expert medical team, which may include physicians, nurses, clinical staff, and therapists, will monitor your vitals, help maximize your comfort and safety, and provide medication if necessary to help mitigate the symptoms of withdrawal. The length of the process varies depending on your needs.

outpatient iconOutpatient

Outpatient rehab enables clients to continue to work, attend school, or reside at home while undergoing treatment, including addiction counseling and recovery-focused life skills training. Evening, night, and weekend sessions are available at many facilities to ensure continuous access to care on the client's schedule. Many centers also offer ancillary services, such as career coaching and peer mentoring, to promote clients' sustained recovery and community integration. Higher-level outpatient treatment, including intensive outpatient (IOP) care, is also widely available.

Treatments

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Individuals who suffer from alcoholism drink to the extent that they harm themselves or others and have an impaired ability to stop drinking. Their alcohol use disorder may be classified as mild, moderate, or severe. At any level, alcohol rehab in Missouri can help individuals overcome alcohol addiction. Treatment includes physiological, psychological, and social aspects to provide comprehensive care that leads to long-term recovery.

Drug rehab in Missouri usually involves several phases: detox, rehab, and aftercare. The rehab phase may include a combination of inpatient and outpatient treatments, as the individual moves through a continuum of care on their recovery journey.

opium iconOpioid Addiction

Programs

adult-program thumbnail image

Adult Program

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image

Young Adult Program

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Within a trauma therapy environment, you have a structured approach to healing from past traumatic events that you witnessed or experienced. You are guided to understand your response and then develop healthier coping skills and mechanisms that Foster greater empowerment and recovery.

Couples therapy in Missouri deals with the problems each partner has within themselves and with each other. Sessions may be held jointly and others individually to address these issues and help each partner learn how to manage challenges in healthy ways.

Family therapy sessions help individual family members in Missouri learn to improve their communication skills and understand how the family dynamic is both affected by addiction and affects their loved one's addiction. Therapists work with individual members to identify and modify negative behaviors which helps create a more supportive home environment.

Addiction often leads to severe health issues, including malnutrition. While focusing on the consumption of substances, you don't get the vitamins your body needs. During nutrition therapy in Missouri, you'll work with a doctor and nutritionist to address the health concerns caused by poor nutrition and learn how to develop healthier eating habits for recovery.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

A complete course of dialectical behavior therapy typically takes six months. Skills training happens in a group setting. You'll also attend weekly individual treatment sessions to receive coaching from a therapist. You'll work on understanding and accepting your feelings and learn how to manage them to make positive changes.

Staff & Accreditations

Staff

Steve Mackin

President & CEO

John Mohart, MD

Executive VP & COO

Jennifer Brown

Senior VP & Chief Legal Officer

Catherine Codispoti

Senior VP & Chief People Officer

Joseph Kelly

Executive VP & Chief Transformation Officer

Cheryl Matejka

Executive VP & CFO

Kevin Minder, PhD

Senior VP, Mission & Community Health

Ajay Pathak

Senior VP & Chief Strategic Ventures Officer

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Building icon

1701 Lacey Street
Cape Girardeau, MO 63701

Rehab in Cities Near Cape Girardeau

Left arrow icon Back to MO

Reviews of Mercy Hospital Southeast

3.9/5 (430 reviews)
0
Staff
0
Amenities
0
Meals
0
Value
0
Cleanliness
5
285
4
22
3
17
2
5
1
101

Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

3.9 (430 reviews)
Lavender Sunshine
1 week ago
1

Least considerate hospital staff I've had the displeasure of talking to. There's never many patients here yet they take their sweet time doing the simplest of tasks, with no care in the world for your time. They're blatantly rude and unprofessional. They don't communicate efficiently either. You have to ask a million questions just to figure out what they're talking about, and most of them don't even seem to understand what they're talking about.

Ev Rubinas
2 weeks ago
1

We were really happy with Southeast before Mercy took it over, but now it's more about money than healthcare. We've been gradually moving all of our healthcare over to St. Francis, where they still treat us like people and not just a source of money.

Char G
2 weeks ago
4

I was an Xray tech in the SE ER in the 90s before I became disabled, I then lost a kidney in 2000 to renal cancer. In 2006, the scar on my right side herniated, involving my liver. I was hospitalized and surgeon Dr Joseph McCadams was called in. Laparoscopic hernia surgery was scheduled for July 06 on a Friday, by Sunday my right side was swelling and turning red. I was refused an appointment when I called his office the next day & ended up in the ER the next day. They called him and he instructed them to send me home, that I was fine. I called his office the next day, and again was refused an appointment, being told I would have to wait for the post op appointment already set for the following week. The pain was becoming unbearable & I started running a fever so I went back to the ER & was admitted, Dr McCadams later appeared in my room in the ER, angry that I’d been admitted and telling me not to expect any drugs from him. He came to my doorway in the hospital each morning, mocking me for crying in pain. He gave me no fluids & insufficient antibiotics, I felt so alone and scared. Post op patients are so vulnerable, and to be verbally abused and mocked by the very person who did this to me was life altering. I ended up leaving ama & had my elderly parents drive me to St. Louis, to SLU ER where I was quickly surrounded by people, admitted and scheduled for emergency surgery the next morning. I spent the night with 4 IV machines trying to rehydrate me and pumping me full of antibiotics. I was at SLU for nearly a month after that, my surgeon told he had not expected me to live & that the care I had experienced under Dr McCadams care was very poor. The infection damaged my pancreas, leaving me with chronic pancreatitis for 5 years and even now, I live with pancreatic insufficiency. I have severe right side muscle damage and use a walker if I have to walk very far. I did report him to the state medical board once I recovered enough from the resulting PTSD but it was likely too late, many years had passed by then. I can’t recommend this person at all, he can be quite abusive to vulnerable patients. Be safe out there

Jalissa G
4 weeks ago
1

Careless

Brenden Bauer
4 weeks ago
1

Mercy continues to bill me and ignore the fact that they did not send my bill to the VA to be handled. Driving up penalties and interest. I was involuntarily taken by the Jackson PD to Mercy, who stated I was good to be released, yet the PD put me on a mandatory 96 hour hold lying on an affidavit to a judge, and against medical advice. Exactly why am I being billed for being cuffed and dragged down to Mercy for an evaluation I didn't ask for nor consent to have? This is the most money hungry organization I've had the displeasure of having to fight financially.

Lisa Mccaig
1 month ago
1

They don't know how to treat people right andgive them the help they need

Response from the owner
Hello Lisa, thank you for sharing your feedback. It's very important to us! We’d like to get you in touch with a member of our team. Could you please email socialmedia@mercy.net with any additional info?

-Mercy's Social Media Team
Wyatt Ramsey
1 month ago
1

The nurses and doctors here should be ashamed of themselves for how they treat some of their patients. My mother went in to have her hand checked out for an infection and the doctor and nurses she dealt with were nothing but cruel and made her uncomfortable and upset with the whole ordeal. She was stuck with them for 3 days. Nurse Riley and Dr Kahn are disgusting human beings and should not be allowed to treat others and should consider getting a desk job away from the public. I hope they get stuck with awful horrible nurses and doctors whenever they have to go to the hospital and have a horrible experience ❤️

Response from the owner
Hello Wyatt, thank you for sharing your feedback. It's very important to us! We’d like to get you in touch with a member of our team. Could you please email socialmedia@mercy.net with any additional info?

-Mercy's Social Media Team
Jimmy Ralls
1 month ago
1

Dr. Cody Kerns is wonderful. Pre-registration sucks. If they tell you they accept your insurance don’t be surprised when you find out that they don’t and you get a bill for almost $2,000 like I did. I asked three times and was told yes we accept Healthlink. Had procedure done in May and still dealing with it and no answers the lady I’m dealing with keeps getting the run around.

Aloney W
1 month ago
1

Yea I can’t go to yall anymore 🤢 after hearing yall don’t wash your hands leaving dangerous object in ppl rooms and always poor communication like yall shouldn’t be the top worst hospitals in Missouri yall and the workers need to do better and wsp with the 6 hour wait to just see a docter ????

Teresa Sue
2 months ago
4

😀Great doctors, wonderful healthcare workers, considerate nurses and other kind, helpful staff are all top notch, ☺️They've fixed my broken ankles and other problems very well, I am confident my care is as good as it can be in the USA. However, today, Friday July 11, 2025, I went with my elderly father for a procedure, while he was under anesthesia I went to the restroom. 🤢The first one I went to was disgusting, so i went to the another one across the way (for men) and found every toilet was clogged and water was all over the floor. I had sandles on, so I backed out. Took an elevator to another floor, it too was nasty. 🥺 Mercy Southeast clean your bathrooms from top to bottom. Sanitize and clean those nasty floors. There is absolutely no excuse for facilities like this at 9 am in the morning. Seriously!

Response from the owner
Hello Teresa Sue, thank you for sharing your feedback. It's very important to us! We’d like to get you in touch with a member of our team. Could you please email socialmedia@mercy.net with any additional info?

-Mercy's Social Media Team
Gary Davault
2 months ago
2

≈6 hour wait at the ER

Response from the owner
Hello Gary, thank you for sharing your feedback. It's very important to us! We’d like to get you in touch with a member of our team. Could you please email socialmedia@mercy.net with any additional info?

-Mercy's Social Media Team
Dazay Smith
2 months ago
1

If I could rate 0 stars, I would. My fiancé has been to Mercy Hospital Southeast three separate times in severe, constant pain! 9 out of 10 stomach pain that never lets up, along with vomiting any time he tries to eat or drink. Every time, they dismissed him without doing any meaningful testing or imaging. One false CT scan, no real investigation just sent him home, again and again, while he continues to suffer. We specifically asked if it could be pancreatitis, gallbladder disease, or another serious condition, and still they offered no answers and no help. They’ve ignored symptoms that would alarm any competent provider. We were not asking for pain meds or anything inappropriate, we were asking for a real diagnosis. Instead, we were treated like an inconvenience. This is medical neglect, plain and simple. We trusted this hospital with his health, and they failed us, multiple times. If you or a loved one is truly sick, go somewhere else. Mercy will waste your time and potentially endanger your life.

Response from the owner
Hello Dazay, thank you for sharing your feedback. It's very important to us! We’d like to get you in touch with a member of our team. Could you please email socialmedia@mercy.net with any additional info?

-Mercy's Social Media Team
Overall Experience
Date Submitted
No reviews matching the selected filter!
Get Help Now
Question iconSponsored Helpline
Phone icon 800-784-1361
Left arrow iconBack

Write a review for Mercy Hospital Southeast

Sharing your insights and experiences can help others learn more about this rehab center.

Title of Your Review
This is a required field
Your Review

Reviews comments must comply with our Review Policy Content Standards. Please do not use names (job titles / positions are acceptable) of any individual or identifying features, abusive remarks, or allegations of negligence or criminal activity.

A minimum of 200 characters and max of 2,000 characters required.
This is a required field
How would you rate the facility on the following?*
Overall Experience
Must select a star rating
Accomodations & Amenities
Must select a star rating
Meals & Nutrition
N/A
Must select a star rating
Treatment Effectiveness
Must select a star rating
Admissions Process
Must select a star rating
Staff & Friendliness
Must select a star rating
Cleanliness
Must select a star rating
Value for Cost
Must select a star rating
What is your connection to this facility?
This is a required field
Your Name*
This is a required field
Your Email*
This is a required field
This is a required field
Spinner icon Submitting your review...
Thumbs up icon Your review was successfully submitted.

Nearby Featured Providers

Midwest Recovery Centers
Kansas City, MO (844) 894-1665

Midwest Recovery Centers

We are a behavioral health program that has both Substance Use Disorder for ... read more.
Get Help Today Phone icon 800-823-7153
Question iconSponsored Helpline