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Mercy Hospital Southeast

1701 Lacey Street Cape Girardeau, MO 63701
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The facilities at Southeast Missouri Hospital - Psychiatric Unit in Cape Girardeau, MO 3

About Mercy Hospital Southeast

Mercy Hospital Southeast, located in Cape Girardeau, Missouri is a private alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including co-occurring mental health disorders. They offer supervised medical treatment to safely manage withdrawal symptoms during detoxification, as well as residential care providing long term support for addiction recovery. Additional levels of care offered include 12-step therapy.

Specialty rehab programs at Mercy Hospital Southeast include tailored care focusing on women’s specific needs and experiences, gender-specific addiction treatment addressing unique challenges faced by men, and age-sensitive addiction treatment considering health and life-stage issues of older adults.

Latest Reviews

Stephanie Wiese
2 months ago on Google
1
I would prefer to give zero stars if possible. Long story short, we were there a total of 18 hours recently. During the entire time there, no one checked on us, ever offered information, not even a glass of water. I d call a nurse, no one came. I walked the halls looking for someone and the nurses/doctors were annoyed and even confrontational because I told them I wanted answers/information. This was a horrible experience. These were nurses and a physician in the ER. I will be calling until their supervisors are aware.
Dawn Turner
2 months ago on Google
1
The 1 star is for the ER doctorothers there have been good. 1 traveling nurse was also very rude. Went to the ER. Husband has chronic blood clots for 5 years. Nuse came in with tylenol my husband said I don't need tylenol, I didn't ask for any pain meds. I haven't even seen the doctor it's been 1 1/2 hours in bed. Nurse said I thought he had been in here. Doc came in first thing out of his mouth "I have a note that your just here for pain meds I'm not giving you anything but tylenol ". My husband said I didn't ask for pain meds my oncologist said to come since can't get me in. He said I will call oncologist and left. Came back said "oncologist said stop coming to ER". "Are you taking your Warfarin"? Husband said yes 5 mg. Doc said fine and left. Nurse came in with discharge papers and perscription for 5mg. of Warfarin that we didn't even need. Treated my husband like he's a junkie completely disrespectful and dismissive.
Madison Okelly
4 months ago on Google
1
Rude and careless. Sent my son home with pneumonia just because he was difficult . Didn t do the circumcision right on my newborn and now refusing to fix it. Also sent me home with e coli with no meds after testing positive 10 days after exposure even told me at first it was because of my anxiety that my stomach hurt. I m sooo tired of being pushed off as being an anxious person when literally any time I ve been there something has been wrong. They don t care about anyone. When I ve called they hang up on me or send me to person after person and I never get through. I m over mercy southeast hospital name changed but same rude ass people there.
Response from the owner4 days ago
Hi Madison, we d like to learn more about your family's experience. Please email us at socialmedia@mercy.net with details and your contact information. After we receive your email, we can put you directly in touch with our team. -Mercy's Social Media Team
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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7.2 / 10

Location

Accepted Insurance

Mercy Hospital Southeast works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
12-step icon12-Step
12 step programs are designed to enable participants to understand and address the root causes of their addiction, accept responsibility for their life choices, and relinquish control over that which they cannot change. Participants are expected to regularly attend 12 step meetings and to be mentored in their recovery journey by a self-selected sponsor. Meetings are free, anonymous, and open to the public. A variety of formats are available, including programs for seniors, teens, family members, and nondenominational Christians.
medically-assisted-detox iconMedically Assisted Detox
Medical detox is the process of ridding the body of addictive substances under the supervision of licensed medical professionals. An expert medical team, which may include physicians, nurses, clinical staff, and therapists, will monitor your vitals, help maximize your comfort and safety, and provide medication if necessary to help mitigate the symptoms of withdrawal. The length of the process varies depending on your needs.

Treatments

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Within a trauma therapy environment, you have a structured approach to healing from past traumatic events that you witnessed or experienced. You are guided to understand your response and then develop healthier coping skills and mechanisms that Foster greater empowerment and recovery.

Couples therapy in Missouri deals with the problems each partner has within themselves and with each other. Sessions may be held jointly and others individually to address these issues and help each partner learn how to manage challenges in healthy ways.

Family therapy sessions help individual family members in Missouri learn to improve their communication skills and understand how the family dynamic is both affected by addiction and affects their loved one's addiction. Therapists work with individual members to identify and modify negative behaviors which helps create a more supportive home environment.

Addiction often leads to severe health issues, including malnutrition. While focusing on the consumption of substances, you don't get the vitamins your body needs. During nutrition therapy in Missouri, you'll work with a doctor and nutritionist to address the health concerns caused by poor nutrition and learn how to develop healthier eating habits for recovery.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Staff

Steve Mackin

President & CEO

John Mohart, MD

Executive VP & COO

Jennifer Brown

Senior VP & Chief Legal Officer

Catherine Codispoti

Senior VP & Chief People Officer

Joseph Kelly

Executive VP & Chief Transformation Officer

Cheryl Matejka

Executive VP & CFO

Kevin Minder, PhD

Senior VP, Mission & Community Health

Ajay Pathak

Senior VP & Chief Strategic Ventures Officer

Contact Information

Phone icon (573) 334-4822
Building icon

1701 Lacey Street
Cape Girardeau, MO 63701

Rehab in Cities Near Cape Girardeau

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Reviews of Mercy Hospital Southeast

4/5 (100 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

Instinctiveking Comte
3 weeks ago
5

I recently was a patient (transferred from mercy hospital in Perryville) to get my appendex removed. With it being my first ever surgery I was understandably nervous but everyone there was kinda and very friendly.

Response from the ownerInvalid relative date format:
Hi, thank you for taking a moment to share your experience with us! -Mercy's Social Media Team
M B
1 month ago
5

I had a sleep study done by St. Francis (horrible) and was given SE phone number by mistake. 😮 Ironically, the nurse at Mercy gave me more help than St. Francis, by answering my questions. Rec'd. treatment 2x in ER. Both times I was well taken care of. The doctors & staff, were great. Also, had two out-patient surgeries. It went well.

Response from the ownerInvalid relative date format:
We are happy that you were pleased with the care you received in the Emergency Department met your expectations. Thank you for your feedback.
Stephanie Wiese
2 months ago
1

I would prefer to give zero stars if possible. Long story short, we were there a total of 18 hours recently. During the entire time there, no one checked on us, ever offered information, not even a glass of water. I’d call a nurse, no one came. I walked the halls looking for someone and the nurses/doctors were annoyed and even confrontational because I told them I wanted answers/information. This was a horrible experience. These were nurses and a physician in the ER. I will be calling until their supervisors are aware.

Response from the ownerInvalid relative date format:
Hello Stephanie, thank you for sharing your feedback. It's very important to us! We’d like to get you in touch with a member of our team. Could you please email socialmedia@mercy.net with any additional info?
Dawn Turner
2 months ago
1

The 1 star is for the ER doctor others there have been good. 1 traveling nurse was also very rude. Went to the ER. Husband has chronic blood clots for 5 years. Nuse came in with tylenol my husband said I don't need tylenol, I didn't ask for any pain meds. I haven't even seen the doctor it's been 1 1/2 hours in bed. Nurse said I thought he had been in here. Doc came in first thing out of his mouth "I have a note that your just here for pain meds I'm not giving you anything but tylenol ". My husband said I didn't ask for pain meds my oncologist said to come since can't get me in. He said I will call oncologist and left. Came back said "oncologist said stop coming to ER". "Are you taking your Warfarin"? Husband said yes 5 mg. Doc said fine and left. Nurse came in with discharge papers and perscription for 5mg. of Warfarin that we didn't even need. Treated my husband like he's a junkie completely disrespectful and dismissive.

Response from the ownerInvalid relative date format:
Hi Dawn, thank you for sharing your feedback. It's very important to us! We’d like to get you in touch with a member of our team. Could you please email socialmedia@mercy.net with any additional info?
Austin Huckaby
3 months ago
1

Response from the owner3 months ago
Hi Austin, we d like to learn more about your experience and get you in touch with a member of our team. Could you please email socialmedia@mercy.net with any additional info?
Haley Otterson
3 months ago
5

Cathy Sneathen
4 months ago
1

No one ever answers the phone

Melissa Geringer
4 months ago
1

The operator guy is lazy and rude

Response from the owner4 months ago
Hi Melissa, we d like to learn more about your experience. Please email us at socialmedia@mercy.net with details and your contact information. After we receive your email, we can put you directly in touch with our team. -Mercy's Social Media Team
Tonya Brown
4 months ago
1

Response from the owner4 months ago
Tonya, we d like to learn more about your experience. Please email us at socialmedia@mercy.net with details and your contact information. After we receive your email, we can put you directly in touch with our team. -Mercy's Social Media Team
Madison Okelly
4 months ago
1

Rude and careless. Sent my son home with pneumonia just because he was “difficult”. Didn’t do the circumcision right on my newborn and now refusing to fix it. Also sent me home with e coli with no meds after testing positive 10 days after exposure even told me at first it was because of my anxiety that my stomach hurt. I’m sooo tired of being pushed off as being an anxious person when literally any time I’ve been there something has been wrong. They don’t care about anyone. When I’ve called they hang up on me or send me to person after person and I never get through. I’m over mercy southeast hospital name changed but same rude ass people there.

Response from the ownerInvalid relative date format:
Hi Madison, we’d like to learn more about your family's experience. Please email us at socialmedia@mercy.net with details and your contact information. After we receive your email, we can put you directly in touch with our team. -Mercy's Social Media Team
Aidan Davis
5 months ago
1

Response from the owner5 months ago
Hi Aidan, we d like to learn more about your experience. Please email us at socialmedia@mercy.net with details and your contact information. After we receive your email, we can put you directly in touch with our team. -Mercy's Social Media Team
Pamela Forth
7 months ago
5

Professional and kind people!

Response from the owner7 months ago
Hi Pamela, thank you for sharing your feedback with us! -Mercy's Social Media Team
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