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SSM Health DePaul Hospital – St. Louis

12303 De Paul Drive Bridgeton, MO 63044
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SSM Health DePaul Hospital MO 63044

About SSM Health DePaul Hospital – St. Louis

SSM Health DePaul Hospital is located in Bridgeton, Missouri, a suburb on the Northwest side of St. Louis. They provide behavioral health services when you’re having difficulty coping with a mental health condition or substance use disorder but they’re also a full service hospital.

A Multidisciplinary Team Works with Community Collaborators

You work with a multidisciplinary team of counselors, psychiatrists, nurses, and specialized therapists to receive individualized care. They provide services for people of all ages, from childhood through seniors, helping you overcome drug or alcohol addiction and reducing the stigma of receiving mental health care.

They also have a one-of-a-kind collaboration with multiple community partners that bring together the clinical expertise of trusted healthcare providers to offer behavioral health urgent care for children and adolescents.

Stabilization Through Recovery Services

One of the main addiction treatment services they have here is detox and stabilization. This can be inpatient or outpatient to ensure you receive the care you need when you need it. Stabilization helps you through withdrawal from drugs or alcohol. This includes support with physical and emotional symptoms. The care is individualized to meet your needs while helping identify and develop the resources you need to continue on your recovery journey.

After stabilization, you also have access to outpatient programs to treat chemical dependency using physician oversight and masters level clinicians. Your program can include medication assisted treatment to reduce cravings and support your therapy. They specialize in dual diagnosis treatment, including for alcohol and co-occurring anxiety.

They work with many insurance providers within the area and will verify your coverage before beginning treatment.

Latest Reviews

Pam Goodwin
2 months ago on Google
2
It was very welcoming, positive atmosphere. All the the therapists were nice and very genuine. My first day was like I had been going there for a long time, I felt at ease and very comfortable. Great physical therapists.
Response from the owner1 year ago
A satisfied patient is our greatest reward. Thanks for taking time to let us know about your great experience!
chelsea davis
2 months ago on Google
1
De paul hospital let my father sign a affidavit over my head without having the evidence to support his statements. They knew that I was 35 years old and they knew that I had rights as a us citizen and that I was not a underage child. My dad lied to them and they apparently believed what he was saying cause the hospital told him that sense he said that I was suicidal they automatically gave him the right to force me to get thrown into the phyc ward. I had my rights stripped and I was forced to sit there in the phyc ward and be treated like i was a criminal. The phyc ward doctor would not listen to anything I had to say and he lied to my face about how I can leave the phyc ward anytime I wanted. I was not allowed to call the lawyer they provided for me. The nurses took my phone numbers that I wrote down and the judge never spoke to me at all and I had to sit there for the entire 7 days and then once the 7 days were up I was discharged only because I told them that I had a place to go to. And if I didn't tell them that then they would have not let me out and would have kept me in there for the rest of my life. I was not suicidal and I've never been suicidal. I told them that if I was suicidal then I would have already been dead years ago. Since I'm 35 years old and I'm still alive then that proves that I never been suicidal at all.
Response from the owner2 months ago
You are important to us and we d appreciate the chance to hear more about how we can improve. Please contact us at SSMPatientFeedback-OFI@ssmhealth.com. We re sorry to hear you had an unpleasant experience.
steven brueseke
2 months ago on Google
5
Everyone involved in my recent knee replacement were top notch and very professional. I'll be having my right knee replaced in about 3 weeks
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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6.9 / 10

Location

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
The Youth and Family Intensive Outpatient Services is for families and teens ages 11 to 17, who are experiencing signs and symptoms of depression, anxiety and/or other mood disorders. This 4-5 week intensive outpatient program is designed specifically for teens who have significant changes in mood, behavior or personality that lasts more than a few weeks. The program is designed to treat the family as well as their youth, prevent hospitalization and ensure a smooth transition back into everyday life. The Adult Brief Treatment Outpatient Program is for adults 18 and older with a variety of mental health needs including stress, anxiety, depression, bipolar and substance use disorders. Brief treatment is designed for those adults who don’t meet inpatient criteria but could still benefit from short-term behavioral health services. The Transitional Programs For Adults & Seniors provides care to adults and seniors with a mental health disorder including, but not limited to, bipolar disorder, schizophrenia, depression, anxiety disorder. The program offers group and individual therapy and is designed to enhance the physical, mental, cognitive, and social well-being of adults and seniors.
inpatient iconInpatient
An individual may be referred to their acute inpatient psychiatric care if the individual has a behavioral health disorder that threatens the patient’s physical well-being or the well-being of others, to the extent that 24-hour monitoring is needed. This intensive hospitalization service offers needed stability in a safe and therapeutic, but sensitive and structured, environment. At SSM Health, their senior care inpatient services are designed to provide your loved one a safe and therapeutic environment where the healing process can begin. SSM Health Behavioral Health Services provides a safe, comforting and age-appropriate environment for identifying, evaluating and treating mental health issues for children ages 3-12 and adolescents ages 13-17, who are experiencing acute psychological problems. In this supportive, structured and nurturing setting, they help the child feel comfortable and open to sharing their feelings. They also maximize the opportunity to stabilize the crisis and reintegrate the child back into the family.
medically-assisted-detox iconMedically Assisted Detox
SSM Health Stabilization Service is a hospital service that provides adults 18 and older with medical management of withdrawal symptoms from alcohol and opiates. It develops individualized treatments for each patient’s complex stabilization needs, and also works with patients to identify and develop those resources necessary to bring about a new beginning.
24-hour icon24-Hour Clinical Care
At certain points in the recovery process, it's important to have support available 24/7. 24-hour clinical care offers a safe environment in which to recover from drug or alcohol addiction in peace, knowing medical detox and other treatment will happen with professionals on hand.
heart-hands iconIntervention Services
Intervention services helps family or friends of addicts stage an intervention, which is a meeting in which loved ones share their concerns and attempt to get an addict into treatment. Professional intervention specialists can help loved ones organize, gather, and communicate with an addict. They can guide intervention participants in describing the damage the addict's behavior is causing and that outside help is necessary to address the addiction. The ideal outcome of an intervention is for the addict to go to rehab and get the help they need.
aftercare iconAftercare Support
Completing a drug or alcohol rehab program shouldn’t spell the end of substance abuse treatment. Aftercare involves making a sustainable plan for recovery, including ongoing support. Through discharge planning, the treatment team can recommend a variety of community resources for follow-up care.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Drug rehab in Missouri usually involves several phases: detox, rehab, and aftercare. The rehab phase may include a combination of inpatient and outpatient treatments, as the individual moves through a continuum of care on their recovery journey.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Creativity is inherently healing, and can help those in recovery express thoughts or feelings they might not otherwise be able to. Creative arts therapy can include music, poetry/writing, painting, sculpting, dance, theater, sandplay, and more. Unlike traditional art, the final product matters far less than the experience of creation and expression itself.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.

Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.

Amenities

  • home-setting iconResidential Setting
  • private iconPrivate Setting

Staff & Accreditations

Staff

Laura S. Kaiser, FACHE

President/CEO

Joan Bachleitner, JD

Chief Strategy Officer

Stephanie Duggan, MD

Chief Clinical Officer

Alexander Garza, MD

Chief Community Health Officer

Amy Wilson, DNP, RN, CPHQ

Chief Nurse Executive

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Phone icon (314) 344-6000
Building icon

12303 De Paul Drive
Bridgeton, MO 63044

Fact checked and written by:
Gayle Morris, BSN, MSN
Edited by:
Nikki Wisher, BA

Rehab in Cities Near Bridgeton

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Reviews of SSM Health DePaul Hospital – St. Louis

2.8/5 (102 reviews)
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Reviews

1

20 patients in the er with IVs in their arms. Rude staff. No communication.

Reviewed on 11/1/2019
5

My mother has been coming here to receive treatment, the staff is really caring, the service that we have received in general has been amazing. We are grateful for all the kindness they keep showing since the first moment that we came to the center. As son, I feel very comfo ... Read More

Reviewed on 2/7/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.8 (100 reviews)
Marie Toms
1 week ago
5

My experience this time was just what I needed. Everything went well and the hospital was excellent..

Response from the ownerInvalid relative date format:
A satisfied patient is our greatest reward. Thanks for taking time to let us know about your great experience! Thanks for choosing us for your care.
Jean Oglesby
2 weeks ago
4

Ok I suppose Depends on what reason was there and whether out patient/Dr appointment or as an inpatient They each had different criteria feelings of care and treatment(s) administered

Rosye Meredith
2 weeks ago
5

I enjoyed the friendliness and warmnes of this place. A Home away from Home. The staff was so so friendly. Healing for the Spirit and the Soul connects in a family way. Love and miss you !

Michael Britton
2 weeks ago
3

I was having a heart attack. In the emergency department they had me wait for my turn. 37 min I waited. Finally a Dr pulls up to me with a wheelchair chair to take me to a bed. With panic in his expression he started hooking up leads, IV, gives me nitroglycerin to stop the pain and sends me to ICU until my procedure. I would not have anybody go to this hospital with an emergency. On top of this situation I was at home 2 days when the bills started being emailed. I was even home long enough to get comfortable. Just a money grab. My insurance paid $59,000 and they sent me a $1,500 bill for what wasn’t covered. Unreal. If you’re in the area go to Washington University.

Response from the ownerInvalid relative date format:
You are important to us and we’d appreciate the chance to hear more about how we can improve. Please contact us at SSMPatientFeedback-OFI@ssmhealth.com. Please note, this response is from SSM Health on behalf of the individual provider.
Kathryn Ingram
2 weeks ago
2

The ER doctor was inept, prescribed the wrong medication, abrasive, and needs more bedside training. Second, ER doctor couldnt answer questions about lab values, which questions her ability to provide care. Some medical staff wearing fragrance which made it challenging to breathe

Response from the ownerInvalid relative date format:
Hey Kathryn Ingram so sorry to hear your experience wasn't awesome. We’re disappointed to learn your visit didn’t live up to your expectations of SSM Health. You are important to us and we’d appreciate the chance to hear more about how we can improve. Please contact us at SSMPatientFeedback-OFI@ssmhealth.com. Please note, this response is from SSM Health on behalf of the individual provider.
Tiffany Harmon
3 weeks ago
5

Everyone had wonderful bedside manners. Room service (food personal) was polite. The food however was not tasty at all. Also, my room was only cleaned twice in my 5day stay. The first night the young lady just busted through the closed door an grabbed my trash an walked out! Never came back spoked or even KNOCKED on the door. Other that I would recommend this hospital to anyone

Response from the ownerInvalid relative date format:
We’re disappointed to learn your visit didn’t live up to your expectations of SSM Health. You are important to us and we’d appreciate the chance to hear more about how we can improve. Please contact us at SSMPatientFeedback-OFI@ssmhealth.com. Please note, this response is from SSM Health on behalf of the individual provider.
Jada Brown
1 month ago
1

DePaul hospital is one of the worst hospitals in Missouri. My granny had brain surgery she couldn’t move or talk while she was recovering , she ended up with a bed sore that end up getting worse and nurses did nothing except maybe 2 or 3. We as in family had to change her and turn her every 2 hours. This hospital didn’t care about my granny and it’s sad that we can’t be safe nowhere

Response from the ownerInvalid relative date format:
You are important to us and we’d appreciate the chance to hear more about how we can improve. Please contact us at SSMPatientFeedback-OFI@ssmhealth.com. Please note, this response is from SSM Health on behalf of the individual provider.
MariFer Espinoza
1 month ago
1

(0 Stars)The service at this facility was incredibly disappointing. We waited over five hours, only to be told that additional blood work was needed, which meant waiting even longer. When we decided to leave and informed the staff that we no longer wished to continue with the service, a staff member sarcastically replied, “This isn’t Burger King—you can’t just cancel.” Meanwhile, most of the nurses were gathered at the front, chatting and laughing, rather than assisting patients. Several people approached to ask about wait times, only to be met with blank stares and no real answers. It’s honestly concerning how this hospital continues to operate under such poor management.

Response from the ownerInvalid relative date format:
We’re sorry to hear you had an unpleasant experience. You are important to us and we’d appreciate the chance to hear more about how we can improve. Please contact us at SSMPatientFeedback-OFI@ssmhealth.com. Please note, this response is from SSM Health on behalf of the individual provider.
Tom Tussey
1 month ago
5

Excellent staff and trainers and they constantly check and monitor your progress on the machines. Excellent environment for my heart rehabilitation classes.

Response from the ownerInvalid relative date format:
A satisfied patient is our greatest reward. Thanks for taking time to let us know about your great experience! We’re so glad to know we met your expectations.
TONI MEYER
1 month ago
5

As an inpatient, I have always been treated wonderful. Even when nurses haven't seen you in a few years and still remember you by your first name, that's the best..

Response from the ownerInvalid relative date format:
Thank you for your kind comments. We are so pleased that you have chosen SSM Health for your care!
Sandy Jackson
1 month ago
1

Very poor hospital took my brother thru emergency they said he was dehydrated had to take him back three times for them to tell us he had a GI bleed and blood clot my brother ended up losing his toes had to take him to another hospital to get a second opinion I wouldn’t recommend this hospital to anyone we should’ve talked to a lawyer about the incompetence of these doctors here I believe if he had better care and so much time lose in diagnosing my brother would still have his toes

Response from the ownerInvalid relative date format:
We would like the opportunity to further discuss your feedback. Please contact us at SSMPatientFeedback-OFI@ssmhealth.com. Please note, this response is from SSM Health on behalf of the individual provider.
Pat Turner
2 months ago
5

DePaul did an excellent job keeping me safe and comfortable, if you had to be in the hospital than DePaul hp is the place to be,all of the nurses was super kind and friendly and compassion

Response from the ownerInvalid relative date format:
Thank you for sharing your experience with us. We’re so happy you had a good experience at SSM Health. A satisfied patient is our greatest reward. Thanks for taking time to let us know about your great experience!
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