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SSM Saint Joseph Health Center

300 1st Capitol Drive
Saint Charles, MO 63301
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SSM Saint Joseph Health Center MO 63301

About SSM Saint Joseph Health Center

SSM Health St. Joseph Hospital is located in historic downtown St. Charles, Missouri. This is an acute care facility with over 300 beds. The hospital includes a 24/7 emergency room. They have outpatient behavioral health services, including treatment for substance use disorder (SUD) and co-occurring mental health issues. 

If you or a loved one needs an inpatient addiction program, they can refer you to one of their networked providers. The SUD programs are for clients 18 and older and include medication assisted treatment (MAT) when appropriate. The hospital accepts insurance from a wide range of providers and financial assistance programs for eligible clients. 

Specialized SUD Support for Seniors

The hospital has a Bronze Standard, Level 3 Geriatric Emergency Room. They offer specialized SUD programs for seniors with behavioral health issues. Clients receive integrated treatment for their spiritual, mental and physical health. 

Professional and Attentive Staff 

Previous patients have noted attentive care from their therapy and nursing staff. Clients have also highlighted the effective support and communication during the recovery process.

The hospital offers spiritual care on request. The environment is secure and quiet, with dedicated therapy areas and food services customized to your dietary needs.

Similar Rehab Centers

Fact checked and written by:
Susan Bertram, BA
Edited by:
Eric Owens

Facility Overview

Bed icon 329
Number of Available Beds

Latest Reviews

llezralfflarzell Harris
2 weeks ago on Google
5
The staff seems to care, that's refreshing.
Brian Hedley
3 weeks ago on Google
1
My Girlfriend-bestfriend was taken by Ambulance to this hospital for detox from alcohol on 7-28-17. She suffers from alcoholism. A employee hired by the hospital and his title is unclear right now but I'm under the impression he was a EMT and his name is Calvin violated hospital patient staff interaction polices,hospital protocol for care,and possible other health care patient laws. Upon my girlfriend's release she had immediately crossed paths with Calvin. Calvin stated are you out here harrasing people. The hospital employee Calvin from the ER then gave her 20 dollers for alcohol and cigs and gave her a ride in his car. Calvin the ER staff then had a conversation with her about himself being a virgin. On top of all this Calvin also gave his cell phone number to my girlfriend. When I called the hospital to make a complaint a women Laura awnsered the phone in ER and i told her the situation and I wanted to file a formal complaint. Waited on hold until Calvin subject involved answered and said he was sorry. Calvin Said I'll do anything to make this go away. Even telling me I'd like to leave work right now to meet you and I'll do anything to fix this! HOSPITAL STAFF Steven - Head charge nurse in ER room took my complaint on 7-29-17 the next day forwarded information to hospital administration and said Calvin is on administrative leave pending the investigation. The hospital is aware I have evidence of this to be 100% true and accurate. I have verification of hospital staff member Calvin's cellphone number, vehicle identifiers,and other pertinent information to verify accuracy of truth. I'm absolutely shocked by Emergancy room Hospital staff Calvin's behavior!
Response from the owner2 weeks ago
Hi Brian. We’ve passed your concerns on to our leadership team. Thank you.
Carrie Knight
3 weeks ago on Google
5
After traveling 2 hrs away for a wrestling tournament, my son ended up in the ER here for a head injury/suturs. Staff were relaxed, attentive and made the process smooth and quick. Best care ever in an Emergency Room.
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Rehab Score

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5 / 10

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Addiction Treatments

Levels of Care

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.

Staff

Laura S. Kaiser, FACHE

President/CEO

Joan Bachleitner, JD

Chief Strategy Officer

Stephanie Duggan, MD

Chief Clinical Officer

Kevin Smith

CFO

Steve Smoot, FACHE

COO

Amy Wilson, DNP, RN, CPHQ

Chief Nurse Executive

Contact Information

Building icon

300 1st Capitol Drive
Saint Charles, MO 63301

Reviews of SSM Saint Joseph Health Center

3.2/5 (456 reviews)
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Reviews

4.5

This hospital is kept clean, the doctors are professional. They try to keep up with the latest treatments, follow protocol, try to answer your questions intelligently. There are long waits sometimes but some days are busier than others. They let you know about the waiting a ... Read More

Reviewed on 2/13/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

3.2 (455 reviews)
llezralfflarzell Harris
2 weeks ago
5

The staff seems to care, that's refreshing.

Brian Hedley
3 weeks ago
1

My Girlfriend-bestfriend was taken by Ambulance to this hospital for detox from alcohol on 7-28-17. She suffers from alcoholism. A employee hired by the hospital and his title is unclear right now but I'm under the impression he was a EMT and his name is Calvin violated hospital patient staff interaction polices,hospital protocol for care,and possible other health care patient laws. Upon my girlfriend's release she had immediately crossed paths with Calvin. Calvin stated are you out here harrasing people. The hospital employee Calvin from the ER then gave her 20 dollers for alcohol and cigs and gave her a ride in his car. Calvin the ER staff then had a conversation with her about himself being a virgin. On top of all this Calvin also gave his cell phone number to my girlfriend. When I called the hospital to make a complaint a women Laura awnsered the phone in ER and i told her the situation and I wanted to file a formal complaint. Waited on hold until Calvin subject involved answered and said he was sorry. Calvin Said I'll do anything to make this go away. Even telling me I'd like to leave work right now to meet you and I'll do anything to fix this! HOSPITAL STAFF Steven - Head charge nurse in ER room took my complaint on 7-29-17 the next day forwarded information to hospital administration and said Calvin is on administrative leave pending the investigation. The hospital is aware I have evidence of this to be 100% true and accurate. I have verification of hospital staff member Calvin's cellphone number, vehicle identifiers,and other pertinent information to verify accuracy of truth. I'm absolutely shocked by Emergancy room Hospital staff Calvin's behavior!

Response from the owner
Hi Brian. We’ve passed your concerns on to our leadership team. Thank you.
Carrie Knight
3 weeks ago
5

After traveling 2 hrs away for a wrestling tournament, my son ended up in the ER here for a head injury/suturs. Staff were relaxed, attentive and made the process smooth and quick. Best care ever in an Emergency Room.

Linda Landwehr
3 weeks ago
1

This is a no. Do yourself a favor and drive the extra 15 mins to Mercy at 270 and 40. The bedside manner will be better. The facility will be cleaner. You will get better answers than just to log into your My Chart and go see your doctor. Really? And don't use the restrooms. Neither of the two I tried were clean.

Response from the owner
We improve by learning from our patients, and we appreciate your feedback. Please note, this response is from SSM Health on behalf of the individual provider.
Overall Experience
Date Submitted
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