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SSM Saint Joseph Health Center

300 1st Capitol Drive
Saint Charles, MO 63301
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SSM Saint Joseph Health Center MO 63301

About SSM Saint Joseph Health Center

SSM Health St. Joseph Hospital is located in historic downtown St. Charles, Missouri. This is an acute care facility with over 300 beds. The hospital includes a 24/7 emergency room. They have outpatient behavioral health services, including treatment for substance use disorder (SUD) and co-occurring mental health issues. 

If you or a loved one needs an inpatient addiction program, they can refer you to one of their networked providers. The SUD programs are for clients 18 and older and include medication assisted treatment (MAT) when appropriate. The hospital accepts insurance from a wide range of providers and financial assistance programs for eligible clients. 

Specialized SUD Support for Seniors

The hospital has a Bronze Standard, Level 3 Geriatric Emergency Room. They offer specialized SUD programs for seniors with behavioral health issues. Clients receive integrated treatment for their spiritual, mental and physical health. 

Professional and Attentive Staff 

Previous patients have noted attentive care from their therapy and nursing staff. Clients have also highlighted the effective support and communication during the recovery process.

The hospital offers spiritual care on request. The environment is secure and quiet, with dedicated therapy areas and food services customized to your dietary needs.

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Facility Overview

Bed icon 329
Number of Available Beds

Latest Reviews

Marcelle Kruse
2 months ago on Google
5
Excellent customer service. Fantastic treatment. Therapists and nurses have compassion and empathy.
Response from the owner1 month ago
Thank you for your kind comments. We are so pleased that you have chosen SSM Health for your care! Please note, this response is from SSM Health on behalf of the individual provider.
Mary Jo Smith
2 months ago on Google
5
I've always loved St Joe hospital even way back when u smelled the ether. My grandma worked in laundry in 30s 50ss. I worked admitting 60s. All experience has been good!!
Response from the owner1 month ago
A satisfied patient is our greatest reward. Thanks for taking time to let us know about your great experience! Please note, this response is from SSM Health on behalf of the individual provider.
Austin Bell
2 months ago on Google
5
The PA, nurses and staff were very friendly, kind and attentive. They treated me with excellent care.
Response from the owner1 month ago
A satisfied patient is our greatest reward. Thanks for taking time to let us know about your great experience! Please note, this response is from SSM Health on behalf of the individual provider.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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6.1 / 10

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Addiction Treatments

Levels of Care

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.

Staff

Laura S. Kaiser, FACHE

President/CEO

Joan Bachleitner, JD

Chief Strategy Officer

Stephanie Duggan, MD

Chief Clinical Officer

Kevin Smith

CFO

Steve Smoot, FACHE

COO

Amy Wilson, DNP, RN, CPHQ

Chief Nurse Executive

Rehab.com regularly reviews this listing for accuracy but changes may occur between updates. For the most up-to-date information, please contact SSM Saint Joseph Health Center.

Contact Information

Building icon

300 1st Capitol Drive
Saint Charles, MO 63301

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Reviews of SSM Saint Joseph Health Center

3.2/5 (456 reviews)
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Reviews

4.5

This hospital is kept clean, the doctors are professional. They try to keep up with the latest treatments, follow protocol, try to answer your questions intelligently. There are long waits sometimes but some days are busier than others. They let you know about the waiting a ... Read More

Reviewed on 2/13/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

3.2 (455 reviews)
Scott Anderson
4 days ago
1

My mother just spent five days on the third floor. Nurse to patient ratio must have been quite poor. Couldn’t even get assistance to the bathroom. I am livid. WOULD NOT RECOMMEND

Destani Henderson
6 days ago
1

Upon entering the er I was placed in a room with no stretcher . It was only 3 chairs in the room. I work in health care and never seen an er room with no stretcher inside . I was in the room with out one my entire visit. I also had my children with me because unfortunately I am a single mom of 4. I had the nurse for graham crackers and she brought 3 . Not even enough for myself and my children even after asking for some for them as well. And upon discharge I was still getting iv fluids , the nurse took my iv out and I wasn’t even half way finishing the fluids before discharge, a waste of saline bag.

Margie Ezell
3 weeks ago
2

This probably will not be printed/posted anywhere, but you asked me and I’m not going to hold back. I literally lived there for almost 8 months so I experienced a lot of things shorter term patients’ caregivers may not have had the pleasure to see. If you have a loved one who is a long term patient…someone in the family needs to stay with them. Firstly, the nursing staff is hit or miss as far as getting the good ones. And then, they are so compartmentalized one hand has no idea what the other one is/has doing/done. Doctors there are okay, but some are a bit arrogant. None impressed me with their knowledge and/or skills. They are meds-driven with patients, one-size fits all for physical therapy and…one respiratory therapist was fired because they did not know how to correctly disconnect my spouse’s vent and insert a speaking valve into his trach. Yeah, I reported that. They did a 24 hour urine collection with a catheter. The first catheter came out due to lack of knowledge by a nurse. The second insertion was extremely painful. This collection was not done properly so the lab threw it out. Yeah, I reported that. We had to go through a second collection the next day. It was even more painful for the spouse because he was traumatized the day before with multiple catheters. Spouse was supposed to be placed back on the ventilator at 8:00 one night; it was 8:00 the next morning before anyone remembered to make the switch. My husband thought he was going to die. Yeah, I reported it. These are not exaggerations. These things, and more happened in the 8 months my spouse was a patient there. I rarely left his side because I had little faith in his hospital care. The few times I went home for a couple of days something bad always seemed to happen to him. The sad thing was everybody kept their mouths shut even if a staff member saw or knew something was not done properly. I did a lot of reporting once I realized they kinda covered for each other. Not judging that, but enough was enough. Other patients deserved better also. I just constantly worried someone somewhere didn’t really know what they were doing and might actually cause serious injury…even death. Finally, it is a pretty nasty place. I actually HAD to clean the bathroom’s floor; it was sooo blackened with filth. Don’t believe me? Take a walk yourself if you are there and just look at patient bathrooms; heck, the public bathrooms are pretty dirty too. They say a chain is only as good as its weakest link. Well, it may just be time for someone to inspect the chains, especially at Select Speciality inside St. Joseph’s. My husband went home from there on hospice. He passed 9/2/2026.

Response from the owner
You are important to us and we’d appreciate the chance to hear more about how we can improve. Please contact us at SSMPatientFeedback-OFI@ssmhealth.com. Please note, this response is from SSM Health on behalf of the individual provider.
Jordan
3 weeks ago
1

Terrible place

Response from the owner
We improve by learning from our patients, and we appreciate your feedback. Please note, this response is from SSM Health on behalf of the individual provider
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