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SUS Mental Health Programs

305 7th Avenue, Floor 10
New York City, NY 10001
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Sketch of a welcoming residential drug rehab center with a home-like exterior and front porch.

About SUS Mental Health Programs

SUS (Services for the Underserved) Mental Health Programs was founded by Seventh Day Adventist Charities in 1978. The program is located in New York City, New York, and offers outpatient and residential treatment programs for clients with addiction and co-occurring mental health disorders. Clients can pay for treatment services using private health insurance including HMO and PPO plans. They can also use Medicaid and Medicare. The facility allows smoking in designated smoking areas.

The facility is near Midtown Manhattan, only one mile from the Empire State Building. Clients can find many parks and churches to spend time in quiet reflection and healing activities during their treatment.

Support for Diverse Populations

The program embraces diversity and accepts people from all backgrounds, including those in the LGBTQ+ community. They treat clients with HIV/AIDS, Veterans, and those with serious mental illnesses (SMI). They have specific therapies designed for clients with post traumatic stress disorder (PTSD). Clients can receive services in both English and Spanish, and there is help for those who are hard of hearing or deaf.

A Whole Person Approach to Treatment

Programs include outpatient and residential treatment. The dual diagnosis program integrates care for mental health and addiction. Another unique service here is the home and community based services that give clients access to care at home and in the community.

The team at this facility takes a whole person treatment approach, offering additional services to ensure clients receive help with every aspect of their lives. These include diet and exercise counseling so clients can get a handle on chronic diseases like diabetes. They also offer chronic disease management, education and peer support services.

Many clients with substance use disorder (SUD) and mental health challenges have issues finding stable housing and often have legal challenges. For clients in these predicaments, they offer supported housing and legal advocacy services. They also have a supported employment program.

Similar Rehab Centers

Fact checked and written by:
Susan Bertram, BA
Edited by:
Kerry Nenn, BSW

Latest Reviews

Mya Forbes
5 months ago on Google
1
My case manager recommended this provider to me. I should've looked at the reviews before wasting my time. Reached out for housing as I'm a disabled working person making a little over 50k. They say I don't qualify for low income. I have a rental subsidy. I don't qualify even though the median rent price in all 5 boroughs is higher than my monthly check. I highly believe there's something discriminatory going on. Don't waste your time. There are so many "non profits" milking the system and getting away with it. This is why the president is getting rid of funding to begin with because the people that actually need help aren't receiving it. The organizations are just getting rich from it. Legal action will be taken
Response from the owner3 months ago
We're sorry to hear about your experience. Please send us a message at info@sus.org for escalation to program leadership.
Stephen Risi
6 months ago on Google
1
The NYC Mental Health Council Committee needs to investigate SUS Brooklyn psychiatric prescribers for prescribing medications that make clients violent. New York is a "One Party-Consent" State meaning it's your right to secretly record anyone that you're having a conversation with. Record everything folks, that's your proof.
Response from the owner3 months ago
We're sorry to hear about your experience. Please send us a detailed message at info@sus.org and we will investigate.
Rah
8 months ago on Google
1
Do NOT waste your time with this company- truly one of the worst! There are many other non profits that will actually HELP. This place should be removed from the nyc website and defunded.
Response from the owner3 months ago
We're sorry to hear about your experience. Please send us a detailed message at info@sus.org so we can assist you.
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Rehab Score

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4.8 / 10

Accepted Insurance

Please contact to verify your specific insurance provider.

SUS Mental Health Programs works with several private insurance providers, please contact to verify your specific insurance provider.

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Addiction Treatments

Levels of Care

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Contact Information

Building icon

305 7th Avenue
Floor 10
New York, NY 10001

Reviews of SUS Mental Health Programs

3.02/5 (88 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

3.02 (88 reviews)
Mya Forbes
5 months ago
1

My case manager recommended this provider to me. I should've looked at the reviews before wasting my time. Reached out for housing as I'm a disabled working person making a little over 50k. They say I don't qualify for low income. I have a rental subsidy. I don't qualify even though the median rent price in all 5 boroughs is higher than my monthly check. I highly believe there's something discriminatory going on. Don't waste your time. There are so many "non profits" milking the system and getting away with it. This is why the president is getting rid of funding to begin with because the people that actually need help aren't receiving it. The organizations are just getting rich from it. Legal action will be taken

Response from the owner
We're sorry to hear about your experience. Please send us a message at info@sus.org for escalation to program leadership.
Stephen Risi
6 months ago
1

The NYC Mental Health Council Committee needs to investigate SUS Brooklyn psychiatric prescribers for prescribing medications that make clients violent. New York is a "One Party-Consent" State meaning it's your right to secretly record anyone that you're having a conversation with. Record everything folks, that's your proof.

Response from the owner
We're sorry to hear about your experience. Please send us a detailed message at info@sus.org and we will investigate.
Rah
8 months ago
1

Do NOT waste your time with this company- truly one of the worst! There are many other non profits that will actually HELP. This place should be removed from the nyc website and defunded.

Response from the owner
We're sorry to hear about your experience. Please send us a detailed message at info@sus.org so we can assist you.
Andrea Byrne
9 months ago
1

Don't get me started! I'd love for a news agency to reach out to me though! I have everything you need and more!

Response from the owner
We are sorry to hear about your experience. Please send us a detailed message at info@sus.org so we can better assist you.
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