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The Coalition for Hispanic Family Services – Residential

315 Wyckoff Ave
Brooklyn, NY 11237
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About The Coalition for Hispanic Family Services – Residential

The Coalition for Hispanic Family Services – Residential, located in Brooklyn, New York is a non-profit alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including co-occurring mental health disorders. They offer residential care providing long term support for addiction recovery. Specialty rehab programs at The Coalition for Hispanic Family Services – Residential include tailored care focusing on women's specific needs and experiences, gender-specific addiction treatment addressing unique challenges faced by men, and age-appropriate treatment for teens addressing adolescent-specific issues.

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Latest Reviews

Naomie Levy
1 week ago on Google
1
BEWARE OF FOSTERING FROM THIS AGENCY! Senior management will give you NO SUPPORT, fail the kids, when you complain in advocating for your foster child/ren, they will close your home with a bad recommendation from future fostering! I have spoken to staff who does care and agree that this agency does not always work in the kids’ best interest but their hands are tied so turnover here is very high! ACS is aware of this and needs to shut them down or at the very least an agency or organization who works in the best interest of these vulnerable and traumatized kids should investigate them! How can they take kids from their parents and do worst by them? As a former FC, I am begging Coalition to PLEASE DO BETTER!
Lola
3 months ago on Google
1
Horrible services. Workers constantly changing and many homes not properly checked
SERGIO MOTA
3 months ago on Google
1
Your Honor, this statement is not intended to constitute defamation of character. It is an expression of my personal viewpoint, which is protected under the United States Constitution as freedom of speech. My purpose is to communicate my experience related to this institution. This expression is not hate speech, nor is it meant to be taken as a personal attack against any individual. If some interpret it otherwise, such interpretations are mistaken, as such was never the intent. I was involved with this agency for approximately sixteen years but am no longer affiliated with them, as my rights were ultimately terminated. From my personal experience, my interactions with this agency were financially, emotionally, and psychologically draining. The agency’s practices placed significant strain on my marriage. Their actions appeared to isolate parents and encourage discord between couples by influencing how parents viewed and communicated with one another, including within the privacy of their marital relationship. During this time, I was encouraged, even pressured, to seek mental health services, which I did. I attended various facilities and worked with a psychologist. The psychologist at that time stated that the situation was a custody matter, which was outside her role to determine. However, that professional opinion was not accepted by the Coalition. Despite my efforts to comply and address every requirement in an expeditious and responsible manner, I was unable to regain custody of my two daughters, who were in the agency’s care. It is important that I emphasize the following: I am not engaging in defamation. Rather, I am sharing my personal account of how my case was handled. In my view, the Coalition operated in a manner that was harmful, excessively personal in its reactions, and, in my opinion, deeply antagonistic toward parents who were engaged in the reunification process through services that were limited in scope and poorly administered. Based on my experience, I perceived the agency as a form of institutional bullying and an organization lacking accountability. I understand that I have the right to speak openly and critically about institutions and services that affect the public, especially those that had a direct impact on my life. To my knowledge, there exists no court order that prohibits me from sharing my experience publicly in this way. My daughters are now adults, and I speak from both a personal and parental perspective. Furthermore, it is a matter of public record that anyone may file a complaint against ACS (Administration for Children’s Services) or its affiliates, including the Coalition by Hispanic Family Services. Public reviews and complaints exist, and mine is candid but measured compared to some of what has already been published. While I understand the risks in speaking so openly, and while I have personal concerns about retaliation, I nonetheless feel it is important to detail the level of discontent I experienced in what I found to be a highly vindictive and damaging organizational culture. This testimony represents my lived experience and personal perspective, expressed lawfully and with the intention of informing, not defaming.
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2.6 / 10

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

Treatments

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Staff

Denise Rosario, ACSW

Executive Director

Jeannette Burgos

Deputy Executive Director

Hector Berrios

Director, Quality Assurance & Quality Improvement

Sal Morales Jr

Director, Operations & Contracts

Wanda Maldonado

Director, Human Resources

Earl Matthews

Information Systems Manager

Contact Information

Building icon

315 Wyckoff Ave
Brooklyn, NY 11237

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Reviews of The Coalition for Hispanic Family Services – Residential

1.5/5 (24 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

1.5 (24 reviews)
Naomie Levy
1 week ago
1

BEWARE OF FOSTERING FROM THIS AGENCY! Senior management will give you NO SUPPORT, fail the kids, when you complain in advocating for your foster child/ren, they will close your home with a bad recommendation from future fostering! I have spoken to staff who does care and agree that this agency does not always work in the kids’ best interest but their hands are tied so turnover here is very high! ACS is aware of this and needs to shut them down or at the very least an agency or organization who works in the best interest of these vulnerable and traumatized kids should investigate them! How can they take kids from their parents and do worst by them? As a former FC, I am begging Coalition to PLEASE DO BETTER!

Lola
3 months ago
1

Horrible services. Workers constantly changing and many homes not properly checked

SERGIO MOTA
3 months ago
1

Your Honor, this statement is not intended to constitute defamation of character. It is an expression of my personal viewpoint, which is protected under the United States Constitution as freedom of speech. My purpose is to communicate my experience related to this institution. This expression is not hate speech, nor is it meant to be taken as a personal attack against any individual. If some interpret it otherwise, such interpretations are mistaken, as such was never the intent. I was involved with this agency for approximately sixteen years but am no longer affiliated with them, as my rights were ultimately terminated. From my personal experience, my interactions with this agency were financially, emotionally, and psychologically draining. The agency’s practices placed significant strain on my marriage. Their actions appeared to isolate parents and encourage discord between couples by influencing how parents viewed and communicated with one another, including within the privacy of their marital relationship. During this time, I was encouraged, even pressured, to seek mental health services, which I did. I attended various facilities and worked with a psychologist. The psychologist at that time stated that the situation was a custody matter, which was outside her role to determine. However, that professional opinion was not accepted by the Coalition. Despite my efforts to comply and address every requirement in an expeditious and responsible manner, I was unable to regain custody of my two daughters, who were in the agency’s care. It is important that I emphasize the following: I am not engaging in defamation. Rather, I am sharing my personal account of how my case was handled. In my view, the Coalition operated in a manner that was harmful, excessively personal in its reactions, and, in my opinion, deeply antagonistic toward parents who were engaged in the reunification process through services that were limited in scope and poorly administered. Based on my experience, I perceived the agency as a form of institutional bullying and an organization lacking accountability. I understand that I have the right to speak openly and critically about institutions and services that affect the public, especially those that had a direct impact on my life. To my knowledge, there exists no court order that prohibits me from sharing my experience publicly in this way. My daughters are now adults, and I speak from both a personal and parental perspective. Furthermore, it is a matter of public record that anyone may file a complaint against ACS (Administration for Children’s Services) or its affiliates, including the Coalition by Hispanic Family Services. Public reviews and complaints exist, and mine is candid but measured compared to some of what has already been published. While I understand the risks in speaking so openly, and while I have personal concerns about retaliation, I nonetheless feel it is important to detail the level of discontent I experienced in what I found to be a highly vindictive and damaging organizational culture. This testimony represents my lived experience and personal perspective, expressed lawfully and with the intention of informing, not defaming.

Kayla Gumbs
4 months ago
1

This foster agency is extremely bad. Social workers and case planners do not care about my concerns when it comes to my daughter’s health. They seem nice but they just genuinely don’t care about nobody kids they only care about getting paid. They won’t allow me to make sure that my daughter is safe and getting all the medical attention that she needs and is supposed to get. Someone is lying about saying I didn’t lose my parental rights but it feels like that way. It seems like I have no saying in what or how my daughter feeding schedule should be like or how my daughter should getting taken care of. THIS CASE PLANNERS AND SOCIAL WORKER ARE EXTREMELY BAD AT COMMUNICATION!!!! They won’t answer no text message even if it urgent, they will wait until they’re return back to work to return your phone call or messages. I also think someone is lying on my case and is trying to sabotage it so won’t get my daughter back. Everyone is very unprofessional, we’ll wait weeks later to bring up someone concerns or any information that was bought up a month later. It’s been 50 days I only get 2 agency visits which highly sad that I don’t get to see my kid like I’m supposed to.

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