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The Coalition for Hispanic Family Services – Residential

315 Wyckoff Ave Brooklyn, NY 11237
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About The Coalition for Hispanic Family Services – Residential

The Coalition for Hispanic Family Services – Residential, located in Brooklyn, New York is a non-profit alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including co-occurring mental health disorders. They offer residential care providing long term support for addiction recovery.

Specialty rehab programs at The Coalition for Hispanic Family Services – Residential include tailored care focusing on women’s specific needs and experiences, gender-specific addiction treatment addressing unique challenges faced by men, and age-appropriate treatment for teens addressing adolescent-specific issues.

Latest Reviews

Kar Lena
3 months ago on Google
1
I really am sick of this agency . Been dealing with them for 5 years now . I ve had over 6 different case workers , they lie on court documents, they lie on PHR reports . They lie about everything they do not do . They don t check on the kid like they are supposed too .The foster mother is just as horrible , I have virtual visits and she keeps blocking my number, I gotta call from numbers she doesn t know . This is very frustrating. This agency is horrible . Please try your best dealing with them , keep your patience but stand your ground cuz they are the real criminals!
Jessica Ortiz
9 months ago on Google
2
While I wish I could award this establishment a higher rating, I find myself unable to do so. Although I do not typically write reviews, I feel compelled to share my experience in this instance.Having recently been hired at this location, I was initially enthusiastic about the new opportunity, particularly because I am a native of the community that this organization aims to support. Unfortunately, my excitement was short-lived.On my first day, I received no formal training. Instead, I was seated in a cubicle and instructed to read an extensive history of ACS and its mission. While I understand that initial training processes can vary, particularly within non-profit organizations, there were other aspects of my experience that were more concerning.The work environment appeared disconnected from the community it serves. In addition, the organizational practices seemed rooted in traditional methods, which studies and my own extensive experience suggest are often ineffective. I believe that this organization could benefit from significant updates to better align with contemporary approaches which can effectively address employee morale and the needs of the community.Furthermore, the implementation of a strict dress code, which leaned more towards business formal than business casual, was another point of contention. While business attire can convey professionalism, I believe it is time to re-evaluate this mindset. The clothing choices of employees should not define their education or their ability to perform their job effectively.Additionally, I was surprised to find that there was no designated area for staff to eat their meals and decompress from what could be a hectic workday. From my experience, staff were required to eat lunch at their desks or locate an alternative place outside the building. This practice raises concerns regarding maintaining a healthy work-life balance.Overall, my experience left me with the impression that the organization lacks a sense of value not only towards its employees but also towards the community it aims to serve. I accepted this offer hoping to find a relatable environment and a meaningful connection to the organization, but unfortunately, I experienced the opposite. It is worth noting that the only reason I gave it any stars is primarily due to the commendable efforts of the director and the team I would have closely collaborated with. The challenges I observed are not department-specific but rather indicative of broader organizational issues. There is a clear need for an HR team that actively champions inclusivity, diversity, and the overall well-being of its valued employees.This place may never hire me again because of my honesty, but I do hope someone in higher management considers a deep dive into improvements! Stay safe and blessed everyone
Julie Galarza
1 year ago on Google
1
I still dont understand why this foster care coalition for hispanic family services is still open to the public or keeps fostering children this agency should be shut down permanently these social workers or caseplanners or whatever you want to call them should be fired because there are very incompetent the social workers/caseplanners lies on the bio parents in family court there very bias the caseplanners/social workers picks & choose the foster agency falsifys documents. my 8 kids have been in foster care for 14 years out of my 8 kids 1 got adopted this agency is not my kids this foster agency is very careless. Please i beg for ALL the bio parents that deals with this foster care agency fight for your children to the nail because they can or will damage our childrens mental health these "so called" worker/caseplanners makes us the bio parents look bad in there book knowing this foster care agency is the problem.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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2.5 / 10

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

Treatments

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Staff

Denise Rosario, ACSW

Executive Director

Jeannette Burgos

Deputy Executive Director

Hector Berrios

Director, Quality Assurance & Quality Improvement

Sal Morales Jr

Director, Operations & Contracts

Wanda Maldonado

Director, Human Resources

Earl Matthews

Information Systems Manager

Contact Information

Building icon

315 Wyckoff Ave
Brooklyn, NY 11237

Rehab in Cities Near Brooklyn

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Reviews of The Coalition for Hispanic Family Services – Residential

1.6/5 (22 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

1.6 (22 reviews)
Rebecca Salcedo
1 month ago
5

😇 I think it's amazing to help people that are in need that you use 😊😊😊😊🥰🥰🥰🥰🥰🥰🖼️🖼️🖼️🖼️🖼️🇺🇸🇺🇸🇺🇸🇺🇸🇺🇸🇺🇸😭

Kar Lena
3 months ago
1

I really am sick of this agency . Been dealing with them for 5 years now . I’ve had over 6 different case workers , they lie on court documents, they lie on PHR reports . They lie about everything they do not do . They don’t check on the kid like they are supposed too .The foster mother is just as horrible , I have virtual visits and she keeps blocking my number, I gotta call from numbers she doesn’t know . This is very frustrating. This agency is horrible . Please try your best dealing with them , keep your patience but stand your ground cuz they are the real criminals!

Jessica Ortiz
9 months ago
2

While I wish I could award this establishment a higher rating, I find myself unable to do so. Although I do not typically write reviews, I feel compelled to share my experience in this instance. Having recently been hired at this location, I was initially enthusiastic about the new opportunity, particularly because I am a native of the community that this organization aims to support. Unfortunately, my excitement was short-lived. On my first day, I received no formal training. Instead, I was seated in a cubicle and instructed to read an extensive history of ACS and its mission. While I understand that initial training processes can vary, particularly within non-profit organizations, there were other aspects of my experience that were more concerning. The work environment appeared disconnected from the community it serves. In addition, the organizational practices seemed rooted in traditional methods, which studies and my own extensive experience suggest are often ineffective. I believe that this organization could benefit from significant updates to better align with contemporary approaches which can effectively address employee morale and the needs of the community. Furthermore, the implementation of a strict dress code, which leaned more towards business formal than business casual, was another point of contention. While business attire can convey professionalism, I believe it is time to re-evaluate this mindset. The clothing choices of employees should not define their education or their ability to perform their job effectively. Additionally, I was surprised to find that there was no designated area for staff to eat their meals and decompress from what could be a hectic workday. From my experience, staff were required to eat lunch at their desks or locate an alternative place outside the building. This practice raises concerns regarding maintaining a healthy work-life balance. Overall, my experience left me with the impression that the organization lacks a sense of value not only towards its employees but also towards the community it aims to serve. I accepted this offer hoping to find a relatable environment and a meaningful connection to the organization, but unfortunately, I experienced the opposite. It is worth noting that the only reason I gave it any stars is primarily due to the commendable efforts of the director and the team I would have closely collaborated with. The challenges I observed are not department-specific but rather indicative of broader organizational issues. There is a clear need for an HR team that actively champions inclusivity, diversity, and the overall well-being of its valued employees. This place may never hire me again because of my honesty, but I do hope someone in higher management considers a deep dive into improvements! Stay safe and blessed everyone ✨

Julie Galarza
1 year ago
1

I still dont understand why this foster care coalition for hispanic family services is still open to the public or keeps fostering children this agency should be shut down permanently these social workers or caseplanners or whatever you want to call them should be fired because there are very incompetent the social workers/caseplanners lies on the bio parents in family court there very bias the caseplanners/social workers picks & choose the foster agency falsifys documents. my 8 kids have been in foster care for 14 years out of my 8 kids 1 got adopted this agency is not my kids this foster agency is very careless. Please i beg for ALL the bio parents that deals with this foster care agency fight for your children to the nail because they can or will damage our childrens mental health these "so called" worker/caseplanners makes us the bio parents look bad in there book knowing this foster care agency is the problem.

Angela Esposito
1 year ago
1

This agency is the worst by fair the director takes money never does her job.case planners are switched when u complain about it an children get separated from multiple families. Worst place ever

Calvin Myers
1 year ago
1

My sister stopped by here three times already, wish they had better resources to help out their communities. Very disappointed.

Tonya D
1 year ago
1

Completelyincompetent I have been waiting since July for them to get an evaluation for my son so I can get him either in the district 75 school or a school that caters to children on the spectrum ofautism today the worker actually had to know the nerve to tell me when I asked him why is it has it taken since July and we still have not even had an evaluation or anything like that he told me he has 12 other cases and do I think that I'm the only one so basically he was telling me that since July he's not able to do anything with my case because he has 12 other cases so he's incompetent and and all that time he was not able to find anything he actually had the nerve to give me a phone number to call one time and I said what did you do Google it?

Omar Santos
1 year ago
5

This company is amazing. I had an amazing experience with them and I was about to get everything I needed. I can say they’re the best in nyc

Jackie Blanco
2 years ago
1

This place is supposed to be working with reuniting families they are against that except for 1 nice guy working in there I apologize I forgot his name on the 3rd floor with the glasses, Otherwise this place is fraud! My husband is Hispanic and has not ever been dirty for any substances & he works 3am- to 7pm construction in NJ and never misses visits with our baby and they want to try to adopt our baby to an abusive couple who has made sure all the 4 kids are labeled with Autism they send my daughter sick to visit with her father then take her to the doctor then they try to lie & say he got her sick also they Then lie to get letters for court they want to use my daughter for money last time I spoke up with primer impacto the news channel they put in for a termination of my rights because I want to speak up well I'm not going to back down anymore! Justice to all of the other parents that are still working on reuniting with there children God Bless You And God will get revenge! Also last time at court the judge said he wasn't putting her up for adoption and the plan is return to parent! They change our case worker every 5-6 months & still don't have any of our information in the computer...... Lol place is going to get shut down , or All new people that really want to help families and reunite! God Bless the other families!

Fern Lee
2 years ago
1

I really would give this 0 star place they do nothing to help but they take the money from the government and break up your family they say they come every week to visit to make sure that the family is doing what they supposed to be either drug evaluation or or help them with the baby going to school diapers and other things buthings but they do nothing but break up everyone's family I've gone through 5 social workers and they've done nothing to help I'm posting

Cece Hunna
3 years ago
1

Giving out child info and working with the perents like they should Idk how they even still open

courtney white
3 years ago
1

My Children weren't receiving proper care at all They did not have no clothes and the agency staffs were stealing the checks and telling the Foster parents that they received the check the workers left on "vacation" and never came back they shredded evidence and was sending the money to offshore account. My Daughter Has Not Received Any Type of Help Being There . If I could rate it 0 stars I would There are new workers coming in and out because nobody wants to stay because they know some of the people there are still doing the same thing. They also messed up my case too by lying on me

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