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West Valley Wellness Center

20151 Nordhoff St Los Angeles, CA 91311
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About West Valley Wellness Center

West Valley Wellness Center, in Los Angeles, California, provides mental and behavioral health care for adults, including dedicated programming for seniors, LGBTQ+ persons, persons with hearing impairment, and persons with co-occurring addiction and mental illness. They specialize in general outpatient (OP) programming and aftercare planning and support.

West Valley Wellness Center is an outpatient mental health care and addiction recovery facility for adults in Los Angeles, California specializing in general outpatient (OP) programming and aftercare planning and support. Dedicated services are available for seniors, persons with hearing impairment, LGBTQ+ persons, and persons with co-occurring addiction and mental illness.

Their outpatient programs are designed to ensure robust access to care for clients who do not require high-intensity inpatient care. Clients receive medical and mental health assessments and personalized care planning. They also engage in intensive individual, group, and family counseling drawing on proven modalities, including CBT and DBT. The program promotes clients’ sustained sobriety through robust, recovery-focused life skills training addressing topics such as coping, self-care, trauma resolution, wellness, anger and stress management, and relapse prevention. An array of evidence-based complementary therapies, including experiential therapy, is available.

Their aftercare services ensure a complete continuum of care aligned with clients’ evolving needs and may include step-down support, 12 step program facilitation, and referrals for medical, mental health, and social service programs.

West Valley Wellness Center accepts private insurance, Medicare, Medicaid, financing, sliding scale payment schedules, and self-pay. Financial aid is available.

Latest Reviews

Keelee Hudson
2 months ago on Google
5
Julia Lee was my therapist and this woman is AMAZING! She VERY quickly understood my needs and helped me accordingly. She is so understanding and empathic I felt so comfortable in her presence.Jasmine does one on one recreational therapy and I LOVED it!I was going through a very tough transitional period, in my life, and I was able to decompress and get the most out of my therapies bc of these two wonderful women!The case management woman was also very helpful! She contacted me when I needed to send in paperwork and pointed me in the right direction for finding an apartment. She was very strong and enthusiastic.All 3 women cared about me, and I felt that.
Amanda Burkhart
4 months ago on Google
1
This place will cause more damage to your mental health by not being very professional at all rescheduling appointments not very patient oriented very unprofessional I'm not sure how anybody there has a degree considering I have lost a psychologist and a therapist I was seeing two different people through this company and they both dropped me and when I called the office they told me I was not an active patient and when somebody finally gets back with me and I explained the situation they give me rude attitude and nonchalant about my current mental health by the way they were supposed to be monitoring my meds, and I can't even let them fix it because they're not even give me the right mgs . AVOID THIS PLACE IF YOU VALUE YOUR PEACE my doctors for Dr Badowski and Dr Zidelle
Anelo Swam
5 months ago on Google
3
Well I can say all they care to get them salary, doctor or nurses who came to work to help patients in reality wouldn't reject what's important to hard working clients, or judging them by outfit and jealous look like. Would be good if they concentrate to provide real help and support to people In pain, depression or else, and must give patients speak too not only they talk. Remember!: treat people the way you would like to be treated! This days many lasy workers, instead provide proper treatment they mostly gossip with each other and look at ill people very wierd. Not good service
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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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4.6 / 10

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
lgbtq-program thumbnail image
LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Eating disorders include anorexia, bulimia, binge eating, and dysfunctional eating patterns. Many psychologists and other mental health professionals consider eating disorders to be food addictions, meaning food is being used in an addictive way (similar to drug or alcohol addiction). Certain substance abuse treatment programs will have treatment for eating disorders as one of the services offered. An eating disorder may also present as a co-occuring disorder or dual diagnosis alongside drug and alcohol addiction.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Staff

Jennifer Chen, M.D

Medical Director

Pamela Contreras

Registered Nurse

Contact Information

Phone icon (818) 407-3200
Building icon

20151 Nordhoff St
Los Angeles, CA 91311

Fact checked and written by:
Terri Beth Miller, PhD
Edited by:
Quentin Blount

Rehab in Cities Near Los Angeles

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Reviews of West Valley Wellness Center

2.3/5 (19 reviews)
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Overall Experience
Date Submitted
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Google Reviews

2.3 (19 reviews)
Joshua Fajardo
2 weeks ago
1

I never write reviews unless I really need to. Trayfena Zambre has extremely terrible bed side manner. I felt more distressed talking about my clinical depression when I was met with someone who genuinely did not give a damn about my problems or what I’m going through. Mind you this was literally our first session. I understand that the clinic deals with patients of higher calibers of trauma but good lord, show some empathy. Get better funding and hire better staff.

Nathaniel Nolt
3 weeks ago
1

You should literally move to Ventura county rather than use this place. The ER Triage is done by computer. If you are injured/sick such that you can't use the computer to check yourself in, you better hope someone helps you out, as there is literally no hospital staff there to help you. Some but not all of the doctors and nurses are good if/when you actually do get care though. Some are terrible. In a separate issue: The mental health clinic is just a voicemail, and they don't respond to their voicemail messages. Even the DMV has better customer service than this place. I don't understand how this place is legal.

Jose Maria Martinez zelaya
2 months ago
3

Keelee Hudson
2 months ago
5

Julia Lee was my therapist and this woman is AMAZING! She VERY quickly understood my needs and helped me accordingly. She is so understanding and empathic I felt so comfortable in her presence. Jasmine does one on one recreational therapy and I LOVED it! I was going through a very tough transitional period, in my life, and I was able to decompress and get the most out of my therapies bc of these two wonderful women! The case management woman was also very helpful! She contacted me when I needed to send in paperwork and pointed me in the right direction for finding an apartment. She was very strong and enthusiastic. All 3 women cared about me, and I felt that.

Amanda Burkhart
5 months ago
1

This place will cause more damage to your mental health by not being very professional at all rescheduling appointments not very patient oriented very unprofessional I'm not sure how anybody there has a degree considering I have lost a psychologist and a therapist I was seeing two different people through this company and they both dropped me and when I called the office they told me I was not an active patient and when somebody finally gets back with me and I explained the situation they give me rude attitude and nonchalant about my current mental health by the way they were supposed to be monitoring my meds, and I can't even let them fix it because they're not even give me the right mgs . AVOID THIS PLACE IF YOU VALUE YOUR PEACE my doctors for Dr Badowski and Dr Zidelle

Anelo Swam
5 months ago
3

Well I can say all they care to get them salary, doctor or nurses who came to work to help patients in reality wouldn't reject what's important to hard working clients, or judging them by outfit and jealous look like. Would be good if they concentrate to provide real help and support to people In pain, depression or else, and must give patients speak too not only they talk. Remember!: treat people the way you would like to be treated! This days many lasy workers, instead provide proper treatment they mostly gossip with each other and look at ill people very wierd. Not good service

Tuty Perez
1 year ago
5

Excelente la atenciĂłn y mi Dra Monique,muy amable linda persona tiene una mano tan suave para la prueba de papanicolaou.

mikmik free
2 years ago
5

ALI FOROUGHI
2 years ago
1

I went to do lab work today. The two receptionist ladies were extremely rude. I have never ever experience this kind of behavior before. I will never ever go back there.

Nae Monique
2 years ago
5

Dr. Smita is a thorough doctor who’s very nice and helpful!

Mario Valle
2 years ago
5

My name is Berta Fernandez, and my son have mental problems and we are so lucky to have Dr. Iman Parhami psychiatry speciast. He is the best doctor that I have ever met, he is excellent and he goes the extra mile to help the patients. Dr Parhami and Cesar Carreño are a very good team 👏

Kurt B
2 years ago
2

I had blood taken, that went really well, staff was friendly, they did run out of some kind of vile so couldn't do a complete test. Three months and I haven't been able to see or speak to my Dr. Because of that, I have lost the continuation of my state disability insurance, four months worth now. The reasoning I was told was I needed evaluation, I've been ready for all office visits but all have been cancelled except the first time where they took my info, that alone should've been enough for them. Unhappy individual.

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