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WestCare – Community Involvement Center

525 Roberts Street Reno, NV 89502
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About WestCare – Community Involvement Center

WestCare – Community Involvement Center in Reno, Nevada, supports community members to heal, grow and change in ways that benefit themselves, their families and communities. It is accredited by CARF.

They provide a variety of behavioral health services for adults including crisis stabilization, detox, treatment for substance abuse and co-occurring disorders, prevention and re-entry services. This community involvement center (CIC) is a hub for folks to get initial assessments and treatment recommendations.

WestCare accepts Medicaid, Anthem, Molina, Cigna, SilverSummit and self pay. They can help you enroll in Medicaid if you are eligible but not currently enrolled. They also have multiple funding sources and won’t turn you away if you can’t pay.

Outpatient Substance Use Programs in Nevada

WestCare provides partial hospitalization programs (PHP) that give you intensive treatment without an overnight stay. Their intensive outpatient program (IOP) and outpatient program are less intensive for clients who don’t need frequent support.

They also help community members with transitional living. This helps people gain the skills they need to successfully live in the community self-sufficiently. They empower clients through recovery-focused skill development, advocacy and supportive care.

I like that they run a program that helps fathers get chances to have positive interactions with their kids. This program provides education and training as well as linkage to other resources to support males in their fatherhood.

Simple Intake Process for Reno Residents

I appreciate how easy it is for folks to get started with WestCare. You can call or simply walk into the center. Then, you’ll be assessed to help staff determine your needs and the right level of care. They use the American Society of Addiction Medicine (ASAM) assessment

WestCare will then get you connected to the services you need. It could be one of their outpatient programs or it might be residential treatment. If the latter, WestCare will work with you during your stepdown progress.

Latest Reviews

Shelby Nunes
7 years ago on Google
4
Awesome care
Anthony Bryan
7 years ago on Google
1
Rate/ -5I rate this page a negative five Stars!A person in search of detox treatment centers should be warned that west care in Reno Nv is a Dump.Their staff are very Inconsiderate of what pain and tragedy you ve gone through. (In Fact they treat you as a criminal, that has broken the law).If you are searching for any detox location other than this place I would recommend it.WARNING This place SUCKS!!!
Greg Hallstin
7 years ago on Google
1
They treat you terrible. Makin me do chores when I'm 2 days detoxing sick as hell. Not giving kids they're suboxone after 2 days clearly in awful pain. Apparently it's not as good as it used to be. Abunch of nurses who don't understand the struggle of addiction and deep hate they're lives and take it out on you.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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6.2 / 10

Other Forms of Payment

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

monthly iconMonthly

Addiction Treatments

Levels of Care

intensive-outpatient iconIntensive Outpatient

Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.

outpatient iconOutpatient

There are many different methods used for substance abuse treatment and rehabilitation. An outpatient setting allows individuals to receive counseling and support while still residing at their home and continuing to work and live within the community. Outpatient clients have either completed a residential program or do not require the more intensive services provided through residential. WestCare's outpatient programs offer varying levels of services ranging from an intensive treatment with over ten hours of group and individual therapy, to a minimal aftercare program that entails one group session per week.

12-step icon12-Step

12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).

aftercare iconAftercare Support

Completing a drug or alcohol rehab program shouldn't spell the end of substance abuse treatment. Aftercare involves making a sustainable plan for recovery, including ongoing support. This can include sober living arrangements like halfway houses, career counseling, and setting a patient up with community programs like Alcoholics Anonymous (AA) or Narcotics Anonymous (NA).

inpatient iconInpatient

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

medically-assisted-detox iconMedically Assisted Detox

Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

When you enter drug rehab in Nevada, you receive professional assistance to remove drugs from your body and cease your body's need for the substance. You learn coping strategies and receive support to prevent relapse and enjoy long-term sobriety.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

adult-program thumbnail image

Adult Program

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image

Young Adult Program

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.

Motivational Interviewing (MI) is a clinical approach to helping people with substance abuse issues and other conditions shift behavior in positive ways. It is more goal-oriented than traditional psychotherapy, as MI counselors directly attempt to get clients to consider making behavioral change (rather than wait for them to come to conclusions themselves). Its primary purpose is to resolve ambivalence and help clients become able to make healthy choices freely.

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Amenities

  • home-setting iconResidential Setting
  • private iconPrivate Setting

Staff & Accreditations

Staff

Richard Steinberg

President

Ken Ortbals

CEO

Jason Engel

Chief Clinical Officer

Linda Erath

CFO

Scott Faulkenberry

Chief Development Officer

Savannah Jone

Chief Administrative Officer

Dwayne Stevens

CIO

Eddie Thomas

Chief of Staff

Accreditations

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes
Accreditation Number: 259894

The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.

SAMHSA Listed: Yes

State Licenses are permits issued by government agencies that allow rehab organizations to conduct business legally within a certain geographical area. Typically, the kind of program a rehab facility offers, along with its physical location, determines which licenses are required to operate legally.

State License: Nevada

Contact Information

Building icon

525 Roberts Street
Reno, NV 89502

Fact checked and written by:
Mari Mendoza, BS
Edited by:
Kerry Nenn, BSW

Reviews of WestCare – Community Involvement Center

2/5 (9 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

2 (9 reviews)
Kirsten McElveney
7 years ago
1

Shelby Nunes
7 years ago
4

Awesome care

Dennis Carlson
7 years ago
1

Anthony Bryan
7 years ago
1

Rate/ -5 I rate this page a negative five Stars! A person in search of detox treatment centers should be warned that west care in Reno Nv is a Dump. Their staff are very Inconsiderate of what pain and tragedy you’ve gone through. (In Fact they treat you as a criminal, that has broken the law). If you are searching for any detox location other than this place I would recommend it. WARNING ⚠️ This place SUCKS!!!

Michael Williams
7 years ago
4

James Sherman
7 years ago
1

Chris Perham
7 years ago
1

Greg Hallstin
7 years ago
1

They treat you terrible. Makin me do chores when I'm 2 days detoxing sick as hell. Not giving kids they're suboxone after 2 days clearly in awful pain. Apparently it's not as good as it used to be. Abunch of nurses who don't understand the struggle of addiction and deep hate they're lives and take it out on you.

Brian Bundy
12 years ago
4

good program great staff !

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