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Willow Springs Center

690 Edison Way
Reno, NV 89502
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Willow Springs Center NV

About Willow Springs Center

The outpatient programs help you focus on and work toward maintaining mental wellness and address overwhelming emotions that can cause difficulties in life, including substance abuse, impulsivity, and family conflict. They provide teens with education about the complex problems associated with drug and alcohol addiction and what’s required to achieve long-term sobriety.

The earlier that substance abuse begins in an individual’s life, it’s more likely to become a serious issue. During residential addiction treatment, your program is centered on a specific educational track in which your recovery is addressed as an ongoing journey that begins with admission and continues throughout your life. The vision of this educational program is to meet your needs when you start your addiction recovery journey and then empower you to make healthy choices as you learn the strategies required to become and maintain sobriety.

The educational program inspires you to continue on this path after leaving the addiction center. The program includes dialectical behavior therapy (DBT) that’s designed to help adolescents who are struggling. The DBT program in this facility takes a skills-based approach to help turn your behaviors into the creation of strategies that work for you. They use a whole family approach so you and your family are actively involved in weekly sessions and participate in weekend training.

Team skills specific to those addicted to drugs and alcohol are taught using dialectical behavior therapy. You also participate in psychoeducational groups, process groups, and motivational interviewing groups to develop relapse prevention strategies. Within the program, you participate in individual counseling and 12 Step meetings. Your counselors are involved in a multidimensional treatment team staffing to evaluate your progress using your customized treatment plan.

They accept many major insurance providers and will verify your insurance coverage before beginning treatment.

Similar Rehab Centers

Fact checked and written by:
Gayle Morris, BSN, MSN
Edited by:
Peter Lee, PhD

Facility Overview

Bed icon 116
Number of Available Beds

Latest Reviews

Goldie Pierce
10 months ago on Google
5
Our son came home with wonderful tools to help with life. Dr. Parra and Madison are great. Thank you
Response from the owner7 months ago
Your feedback is important to us and we really appreciate you taking the time to share it with us. Thank you for the kind words and we hope you and your son are doing well. Take care!
Mailyna Smith
10 months ago on Google
4
my name is mailyna i got admitted on 4/20/25 first off if anyone who knew me in there finds this my insta is @mini2geekedd 💝💝i was here for about 2 months n 3 weeks i made some pretty nice friends and from the reviews it seems like this place has really grown they addressed every problem ive had with other patients i had some amazing staff by my side and it really isn’t the worst unless you make it the worst for yourself they tough me a lot of stuff i will use for the rest of my life skyla was amazing she always put me in check and she was there when i had bad family sessions there were alot of things that happened when i was there but i feel so much better now then i did when i first got admitted i very much appreciate the people of this hospital the staff and the friends i made while there if i ever needed to go somewhere for help it will always be willow springs center they might need to get a little better at stopping fights there was a lot of drama and they need to work on listening to the kids and what they say they need more but i had a great time there and i know that i have a spot here forever and some great memories i got restrained on my first day because i was acting out because i thought i didn’t need to be there now i am very greatful i did the program and accepted that i was there i cried a lot when i left because i did make some really awesome amazing friends they say you come in alone and you leave alone but i personally don’t think so because those friendships were so solid for me im kinda just talking about how good of a time i had there but some advice if you do get sent here is to DO the program if you act out you won’t get out but be open to everything they teach as well i thought it was stupid and that it wouldn’t do anything for me but it has helped a lot since ive been home and doing the program helps a lot with self esteem especially for me i came home knowing i did the program i got out and i did the best i could to finally get better i didnt want to but i accepted that it was the best for me and the people around me i realized i wasn’t alone and that things WILLL get better and did i am very greatful for this hospital the staff my therapist and the friends i made it was a great experience and i got alot better it was such a surprise when i discharged and it was such a dream that i discharged it didn’t feel real i am so very happy right now because of this place and the things ive learned. thank you Elsi for the gummy bears on my last day they were very yummy and i miss nurse emmy and mr. nursey nurse and i miss playing music with the peads 🥲🥲 i miss the library a lot tho too and the food and the kitchen staff and playing the quiet game and our incentives that we’d get i miss my ridge kids and i miss my room i miss Lolo helping me when i had my one crashout and i miss playing volleyball i might start playing because i was pretty good at it when i was in there i miss jazzyy she was so sweet and i loved when she would do just dance with us when i was on SNA my first 2 weeks i do just dance a lot at home now because i forgot how fun it was i read a lot more now too because while i was in there i found a lot of love for reading i found myself while i was in there and i now know exactly who i am as a person
Response from the owner7 months ago
Thank you for taking the time to leave us these kind comments. We'd like to learn more about any concerns you may have. At your convenience, please provide us with your contact information by visiting https://willowspringscenter.com/contact/. We hope to hear from you soon.
Isabella Bonura
1 year ago on Google
4
So I was here from August - December of 2024. I appreciate eilynn for being a good therapist and all that. I miss Stefanie and talking about her light-skinned boyfriend (hehe) and I miss Chevy ant Tay lots! Helped me so much and I hope they see this. The review is almost a year late but never to late! I'm so glad they didn't give up on me cus I was a crashout and got into a lot of holds. I'm doing so well today, though i discharged for a month and then headed to a mental hospital due to CRYING and then transferred to a residential and just got out. School was great and I'll never forget the teachers! King Zach, you are missed and remembered. SHEILA I MISS YOU SO MUCH! I lowkey forgot how to spell the staffs name that I gave the capybara to. And Aden, so very sorry for attacking you bro glad we made up near the end. I loved the staff so much and I hope they are still working there. Oh and the weird spelling of derrek (hope that's how you spell if) thanks for talking with me to the cops when I almost got arrested for biting a staff (😳) you helped so much. Anyway, peace out!
Response from the owner7 months ago
Thank you for your kind words! Shout-outs like this are so meaningful to our team and we will be sure to pass your comments along. Thank you again and take care!
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Rehab Score

Question iconOur Methodology
Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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7.2 / 10

Accepted Insurance

Please contact to verify your specific insurance provider.

Willow Springs Center works with several private insurance providers, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

Outpatient rehabs provide addiction treatment aligned with clients' unique schedule and evolving needs. Many programs offer evening, night, morning, and weekend services to accommodate clients who are working professionals or full-time caregivers. They also provide a full continuum of care, including psychotherapy, recovery-focused life skills training, and, for clients in alcohol and/or opioid recovery, medication assisted treatment (MAT).

Inpatient rehab provides a highly structured and supportive environment for clients at an increased risk of relapse, including clients exiting detox, those in early recovery, and those experiencing crisis. Many inpatient treatment centers offer round-the-clock clinical care. Their principal treatment modality is usually psychotherapy, including individual, group, and family counseling. Clients may also participate in extensive life skills training to support their long-term sobriety. Some rehabs offer holistic therapies, including massage, meditation, and nutrition therapy.

Intensive Outpatient programs are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs. The Intensive Outpatient Program gives patients the chance to participate in a structured treatment plan part-time while they transition back to home and work or other responsibilities.

A partial hospitalization program (PHP) is a short-term form of intensive rehab, usually for those with acute symptoms that are hard to manage but don’t require 24-hour care. PHPs have structured programming (i.e. individual and/or group therapy), and usually meet 3-5 days a week for around 6 hours (i.e. 9am-3m). Some PHPs are residential (patients sleep on site) and some are not, so patients sleep at home. PHPs can last from 1-6 months, and some offer transportation and meals.

Treatments

Specialized substance abuse treatment in Nevada can support individuals who need help for substance abuse. Care levels include outpatient, inpatient, and partial hospitalization programs. By incorporating evidence-based therapies such as cognitive-behavioral therapy (CBT), dialectical behavior therapy (DBT), counseling, clinicians can help you to get to the root cause of your addiction and equip you with the tools to maintain your recovery.

Addiction and mental health disorders are often present at the same time, a condition that is known as dual diagnosis. The reasoning behind that is twofold. Firstly, using drugs and alcohol is a way to self-medicate many of the most stressful aspects of mental health. On the other hand, having an addiction vastly increases your chances of developing a mental health disorder.

Programs

Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.

Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

The providers who specialize in the children's rehab space understand the specialized needs that this population faces. School-based and social services such as tutoring and family counseling are often central to treatment. Child programs may also address the needs of youth experiencing substance abuse in the home, including a parent's or sibling's addiction.

Teen programs are designed to address the unique pressures teens face, pressures that can drive them to experiment with dangerous, addictive substances. They need programs that meet them exactly where they are and give them tools for long-term recovery. Therapy can help teenagers understand and work through underlying issues so they can reclaim the life ahead of them.

Clinical Services

Substance abuse counselors may apply cognitive behavioral therapy in Nevada during individual, family, or group sessions. Using a goal oriented approach, the therapist will help participants change negative thinking and behavioral patterns to address substance use and related challenges.

If you're experiencing substance use disorder, dialectical behavior therapy in Nevada can help you reduce cravings, learn healthier ways to manage stress, and avoid situations that can lead to substance abuse. Treatment includes one on one sessions with your therapist as well as group sessions to practice the skills you're learning.

Group therapy opportunities in Nevada allow you to see how successful recovery behaviors are modeled by your peers. You learn conflict resolution skills and are empowered to recognize your strengths and overcome your addiction.

Individual therapy provides you with a confidential setting to explore the complex factors that contribute to drug and alcohol addiction. Your therapist can provide tailored support and help you develop healthy coping strategies, improve self control, and build a foundation for sustainable sobriety.

Trauma therapy uses trauma focused care to help you understand and manage your emotional and physical responses. Using therapeutic interventions, you learn to reframe the experience. This helps to reduce your anxiety and build your resilience to face future challenges and gain control over your life.

Using recreational therapy in a holistic addiction treatment program allows you to find joy and purpose within healthy activities. You might engage in group games, arts and crafts, and fitness programs that promote relaxation and physical health. These are essential for long term recovery.

During family therapy sessions, your therapist facilitates discussions that help members of the family unit understand addiction and how it affects the entire family, providing you with coping strategies that help to strengthen the family unit.

Research shows that motivational interviewing is an effective approach for individuals who are unprepared for change. They may be resistant to change or simply insecure in their abilities to make changes. This therapeutic method allows clients to explore their options, reach their own conclusions, and feel empowered to make changes.

Amenities

  • home-setting iconResidential Setting
  • private-room iconPrivate Rooms
  • weight iconGym

Staff & Accreditations

Staff

Char Buehrle

CEO

Ethan Steever, PhD

Chief Clinical Officer

Charette Godoy, MBA

CFO

Holly London, BSN, RN

Director of Nursing

Sarah McGill

Director of Clinical ServicesLCSW, LCADC

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

State Licenses are permits issued by government agencies that allow rehab organizations to conduct business legally within a certain geographical area. Typically, the kind of program a rehab facility offers, along with its physical location, determines which licenses are required to operate legally.

State License: Nevada

Rehab.com regularly reviews this listing for accuracy but changes may occur between updates. For the most up-to-date information, please contact Willow Springs Center.

Contact Information

Building icon

690 Edison Way
Reno, NV 89502

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Reviews of Willow Springs Center

2.75/5 (172 reviews)
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Google Reviews

2.75 (172 reviews)
Caitlynn Rayann
1 month ago
1

I went to this facility in 2018 before I knew what I was struggling with and I almost ended my life , it took 5 years of me dealing with persistent mental health problems and behavioral problems to understand what I was going threw, years after this place I went to a local hospital in my home town diagnosed with BPD. I was too young to understand what was going on with and that’s why I was there I was at rock bottom so I thought. They failed to evaluate me properly and get to the root of my trauma. They were treating me for bipolar and by they I mean countless staff did not take the time to assess me individually and correctly. There’s too much going on in this facility and not enough professionalism from techs, they just build your chart rather than getting to the root of the problem. I don’t even know if there people are qualified to be licensed for these serious mental illnesses of juveniles. I was physically assaulted in my sleep in this facility and I told them that a schizophrenic girl has been targeting me, and I feared for my safety and they failed to protect me at that basic right and I should’ve sued them for pain and suffering. The assault opened a part of violence in me that I never wanted to discover. I nearly disfigured her face one minute I was sleeping the next I was standing in a pool of blood from this girl attacking me in my sleep. I lost it and I still have PTSD from getting jumped in my sleep to this day. They keep the same High level un functioning schizophrenics in the same population of the people that are level 1 trying to figure out what’s going on with them that have not reached that level of mental illness. Its very disturbing to me the things I endured at this facility and I just hope it doesn’t happen to anyone else thats vulnerable, young, scared and just wants answers. It’s now 2026 and still I am reluctant to find specialized psychotherapy in my small hometown now I’m 24 with two kids and every day is a battle and I still keep pushing through it learning to deal with it with understanding now what I have has put me a little at ease. Now it’s a matter of finding the right one on one therapy that is nothing like this place! ⛔️USE THIS FACILITY AT YOUR OWN RISK. IF YOUR CHILD IS STRUGGLING, PLEASE TAKE THE TIME TO UNDERSTAND THEM AND HELP THEM BEFORE YOU THROW THEM IN A FACILITY⛔️. Once you sign those papers, the government is in control. You have no rights to your child. You don’t know what happens behind those doors When you leave 100s of miles away or even if it’s local, your subjecting your child to further trauma.

Response from the owner
Thank you for bringing your concerns to our attention. We'd like to follow up with you directly so that we can further address them. At your convenience, please provide us with your contact information by visiting https://willowspringscenter.com/contact/. We hope to hear from you soon.
HW
2 months ago
1

Please if you are looking at these reviews to check out a program for someone, listen to these one star ones. I was there October - December 2013 on Girls Hall plus October - December 2014 on the Co-Ed DBT Hall. I have diagnosed PTSD from my time there. I have hoped this place would burn to the ground to avoid ever hurting another kid again. It is now 12 years since I was last in there and to this day have flashbacks of what happened. If you were there and have similar stories to these reviews, I encourage you to share on here to show others the reality of this place. If you were in during my time there, I hope you guys are doing well and I promise that this place does not define who you are today. I hope other survivors can find comfort in knowing others understand what this place was like. Parents/guardians please avoid this place and listen to these review warnings!

Response from the owner
We understand that your time is valuable and appreciate you taking the time to share your feedback with us. If you would like to discuss your concerns further with a representative, please provide us with your contact information by visiting https://willowspringscenter.com/contact/. Thank you for reaching out.
Paige Hensley
3 months ago
1

I truly hate how we were brainwashed by DBT it was horrible how they whould treat us. The nurses any time a patient had an open wound the disinfectant often times should be why kids would be infected. One time a girl had a uti and she whould constantly tell the nurse it whould get so bad she whould cry at night and no one did anything. They striped me of my dignity and respect for anyone who worked there. I dislike how the school worked I couldn't even get used to it at all it was so difficult for me . For all I care this place could get shutdown and by all means do so. *<:@)

Response from the owner
Thank you for sharing your concerns with us. We'd appreciate the opportunity to discuss them with you in more detail directly. Should you wish to speak with a representative in more detail, please provide us with your contact information by visiting https://willowspringscenter.com/contact/. Thank you again.
Ashley O'Brien
3 months ago
5

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