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Wilmington Treatment Center

2520 Troy Drive
Wilmington, NC 28401
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Wilmington Treatment Center NC 28401

About Wilmington Treatment Center

During the detox process, you’ll be under close supervision by a team of medical professionals who will administer the necessary medication for you to safely and comfortably detox from drugs or alcohol. This will limit cravings and withdrawal symptoms.

Their residential program is similar to the detox process, but you’ll be in a cozy environment and feel more at home. You’ll be a part of individual, group, and family therapy sessions, as well. You can also benefit from recreational therapy, which lets you enjoy healthy leisure activities while you focus on recovery. Partial hospitalization is also available for slightly less intensive care that allows you to return home after therapy. I found it to be a definite bonus that their center accepts Medicare along with other commercial insurances.

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Facility Overview

Bed icon 139
Number of Available Beds
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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3.7 / 10

Accepted Insurance

Please contact to verify your specific insurance provider.

Wilmington Treatment Center works with several private insurance providers, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

Wilmington Treatment Center has more than 30 years of experience helping people successfully manage the withdrawal process in their detox program. Their caring team, consisting of American Society of Addiction Medicine (ASAM)-certified medical director, licensed marriage and family therapist, licensed Master’s-level clinicians, certified substance abuse counselors, licensed recreation therapist, certified art therapist, physician’s assistants, and registered nurses, is ready to help each patient in the care through the withdrawal process.

Inpatient rehabilitation treatment at Wilmington Treatment Center is often one of the most meaningful periods of care during a patient’s stay with us. During inpatient rehabilitation, patients live at Wilmington and benefit from a 24-hour supportive, structured atmosphere. This environment is ideal for those who require a structured, drug-free environment, as well as those in need of medical supervision.

Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.

12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).

A partial hospitalization program (PHP) is a short-term form of intensive rehab, usually for those with acute symptoms that are hard to manage but don’t require 24-hour care. PHPs have structured programming (i.e. individual and/or group therapy), and usually meet 3-5 days a week for around 6 hours (i.e. 9am-3m). Some PHPs are residential (patients sleep on site) and some are not, so patients sleep at home. PHPs can last from 1-6 months, and some offer transportation and meals.

Individuals in early recovery often require 24-hour clinical care in North Carolina. This supervised care typically includes medications to treat specific withdrawal symptoms, which vary based on the substance abused. For example, staff may provide sleep aids to treat insomnia in patients who are addicted to marijuana. For those overcoming a cocaine use disorder, anti-depressants may be prescribed to manage mood swings. Other medications may also be provided to treat addiction-related health issues.

Clients who are exiting detox or stepping down from intensive inpatient care typically transition directly into outpatient treatment. Outpatient programs are designed to allow clients to either re-enter or remain in their communities while receiving robust, personalized care. Many facilities offer evening, night, or weekend services to accommodate clients' home and work schedules. The most common outpatient treatment modalities include psychotherapy, recovery-focused life skills training, and medication assisted treatment (MAT).

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Substance rehabs focus on helping individuals recover from substance abuse, including alcohol and drug addiction (both illegal and prescription drugs). They often include the opportunity to engage in both individual as well as group therapy.

Programs

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

EMDR is a therapeutic modality originally developed to help process trauma. In an EMDR session, a patient is prompted to undergo eye movements that mimic those of REM sleep. This is accomplished by watching a therapist's finger move back and forth across, or following a bar of light. The goal is repetitive sets of eye movements that help the brain reprocess memory, which can significantly reduce the intensity of remembered traumatic incidents. Associated memories can heal simultaneously, leaving patients significantly calmer, more stable, and more emotionally relaxed.

In an effort to provide education and support to the family members and loved ones in our patients’ lives, Wilmington is pleased to offer a Family Program. Offered each Saturday and Sunday, this program allows individuals in our patients’ primary support networks to come together to share their stories, learn about resources available to them, and receive the care they need to help the person they care about successfully recover from an addiction.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

While Wilmington itself is a dynamic community that provides patients with substantial support from their peers and our staff, there is much to gain from patients being able to meet with a counselor in a private setting. Patients are assigned a primary counselor at the start of their treatment and can meet with their counselors when it is recommended by our clinical team or when a patient needs additional support. In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.

Recreational therapy (aka therapeutic recreation) uses creative and fun activities to help with addiction recovery. Recreational therapists lead patients in entertaining and engaging activities like sports or games; art (drawing, painting, sculpture); drama, music, and dance; and/or community outings (field trips) to improve patients' physical, social, and emotional well-being.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

If you're struggling with insecurity about your ability to make changes in your life, motivational interviewing in North Carolina could be a good solution. This type of therapy offers support and empowerment to help you explore your options and decide how to move forward with positive changes.

Amenities

  • home-setting iconResidential Setting
  • private iconPrivate Setting
  • spa2 iconYoga Studio

Staff & Accreditations

Staff

Lauren F. Vick, MS, CRC, LCAS, LCMHC, CCS, LCMHC-S

COO

Kristin Hoffman, MA, LCMHC, LCAS, CCS, RYT200

Clinical Director

Amy Merritt, MSN, RN

Director of Nursing

Bernard Gottschalk, M.D. FASAM

Medical Director

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes
Accreditation Number: 1078

The National Association of Addiction Treatment Providers (NAATP) is a professional association that represents organizations in the field of addiction services. Founded in 1978, NAATP's mission is to advance addiction services and ensure that high-quality addiction treatment is available and accessible.

NAATP Member: Yes
Member ID: 1527

Rehab.com regularly reviews this listing for accuracy but changes may occur between updates. For the most up-to-date information, please contact Wilmington Treatment Center.

Contact Information

Building icon

2520 Troy Drive
Wilmington, NC 28401

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Reviews of Wilmington Treatment Center

3.63/5 (103 reviews)
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1.5

The place is nice but the people don't, they only interested in your money, my son went there and didn't get the attention he needed, he decided to go to other place rather than stay suffering here.

Reviewed on 9/4/2018
1

I was there for 3 to 4 days to detox off of prescription Oxycodone and about the third day I was sicker than when I entered!!! I collapsed in the shower because the "treatment" made me so weak. I was rushed by ambulance to the largest hospital in Wilmington and was treated ... Read More

Reviewed on 1/16/2018
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I would not recommend this to anybody. I overdosed on opiates and was sent to a mental hospital for evaluation. I was trying to get into treatment in NC from Okahoma. This facility admitted me on a monday and told me I could come Friday after the hospital discharged me on Th ... Read More

Reviewed on 5/13/2017
Overall Experience
Date Submitted
Reviewer

Google Reviews

3.7 (100 reviews)
Chris Cooper
1 week ago
2

Just spent 28 days here . Im sure there are worse places but you would really have to search to find one . There are a couple awsome counselors and techs but you have to get lucky to find them. Whatcthey tell you on thephone and show in pictures is not real life . Detox building is what it is , decent food , it’s a hospital, they keep you alive while you withdrawl. The best program building here is the residential vuilding but most insurances dont allow you to go here . I was blessed to spend a week here . Here you have counselors who care , and you learn a TON. It is strick and you stay busy but the food is great and all but a couple staff techs ate good . The leader here Ms. Tiphani is great and counselor Anthony is really good . You dont get to stay in tgis building , you finish the majority of your 30-45 days in the last building. This is where it all goes south. You will have only a couple classes taht offer stuff of substance . It has to be illegal in some way . Classes can have 60-70 people , everyone talking , only about 15 minutes of learning them back to a 40 minute smoke break. They feed you like your a 5th grade who is getting government lunches . Some how I got clean and lost 13 pounds there in 14 days . The facilities a disgusting . Nothing gets sanitized and over half the people are coughing all day and sick due to this . It sure appears as insurance fraud . I’m asking for a itemized bill from my insurance just to see what they paid for a meal, and if they charged insurance for the medication I refused since day one .I will update !

Michael King
4 weeks ago
1

This place is absolutely horrible. The things that the staff do to people, and the things they allow other patients to do to patients should be enough to get this place shut down. They give every other treatment center that actually tries to help a bad name. To top it off the "owner" will reply to your review as if they will do anything about it. Do not be fooled as they do not care at all. See since they won't try to help the patients, I on the other hand have decided I will. I have contacted a state agency. The Quality Improvement organization to be exact. They are the people who the medical board puts you in contact with when there is a complaint that raises questions about patient safety, and privacy. The owners of this place should be pure ashamed of themselves, as well as the workers who allow this crap to go on.

Response from the owner
All feedback is crucial to the work we do, and we sincerely appreciate you bringing these concerns to our attention. Gathering insights like these is essential to our ongoing efforts to improve the quality of care we provide. Thank you.
Lauren Kornegay
4 weeks ago
1

⭐ 1/5 stars — and honestly, the star is doing charity work. If you're considering Wilmington Treatment Center, allow me to describe my experience, because apparently I accidentally enrolled in a combination of medical detox, unpaid overnight caregiving, amateur home repair, and a disappearing-toiletries magic show. I came here as a patient seeking treatment. Somehow, during my stay, I found myself picking my roommate up off the floor in the middle of the night and, on another occasion, putting the wall/panel back onto the bathroom doorway after she went through it with her wheelchair. I would genuinely like to know where I submit my timesheet, because I appear to be missing a paycheck. And then we have The Case of the Vanishing Toiletry Bag. When I left, approximately $175 worth of my personal hygiene products and toiletries were missing—many of them BRAND NEW. Not one half-empty bottle of Suave and a toothbrush from 2019. I'm talking about nearly an entire toiletry bag of products I purchased with my own money and expected to leave with. So, to whoever ultimately ended up with my stuff: you're welcome, I guess. I hope my products work beautifully for you. Unfortunately, this was not a sponsored giveaway. And here's where it stops being funny. I went back to Wilmington Treatment Center IN PERSON about my missing belongings. The response I received? I had signed a paper at discharge saying everything was there, and essentially, that was all he had to say about it. And yes. I signed it. You got me. Congratulations. 🎉 Because apparently when you're being discharged from a treatment facility, you're expected to transform into a forensic inventory specialist and individually inspect every bottle, tube, container, hair product, hygiene product, and miscellaneous item inside your toiletry bag before signing your name. My mistake. I forgot my clipboard and barcode scanner. I wasn't standing there thinking, “Hold on everybody, nobody speak to me while I verify the chain of custody on my shampoo.” I was being discharged from treatment. People were talking to me. I was gathering my things. I saw my belongings and signed the paperwork I was given. Signing that paper does not magically make missing property reappear. And while I understand perfectly well why facilities use property forms and signatures, hiding behind a signature as the entire response when a former patient comes back saying roughly $175 worth of belongings are missing is exactly the kind of attitude future patients deserve to know about. There is a difference between saying, “Our records show you signed for your belongings, but let's see what we can find out,” and essentially saying, “You signed the paper. End of discussion.” The first is accountability and basic human decency. The second is apparently the customer-service equivalent of “sounds like a you problem.” People entering detox and treatment are already in an incredibly vulnerable position. They should be able to focus on getting better—not worry about whether their belongings will still exist when they're discharged, find themselves responsible for helping another patient off the floor in the middle of the night, or apparently add minor structural repair to their treatment plan. I went there for treatment and somehow came home with fewer belongings and additional unpaid work experience. ⭐ One star. I would give additional stars, but unfortunately they appear to have gone missing with the rest of my toiletries.

Response from the owner
Your feedback is extremely appreciated, though we are troubled by the concerns expressed. It is important for us to fully understand the circumstances, and insights like yours help guide our efforts to improve. Thank you.
Robert Bumgarner
1 month ago
5

Kelly is an awesome counselor. We need more like her. Overall a great experience

Response from the owner
Thank you so much! In all we do, we are dedicated to providing quality service that will make a lasting positive difference.
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