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BayPointe Hospital

5800 Southland Drive
Mobile, AL 36693
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AltaPointe - BayPointe Hospital AL 36693

About BayPointe Hospital

The staff at BayPointe Hospital are specialists in adolescent mental health concerns. They provide inpatient treatment for behavioral health and substance abuse in Mobile, Alabama. There are plenty of public transit options in Mobile (including The Wave Transit System) that make reaching the hospital easy. Mobile is also home to several art and history museums you can enjoy during your visit.

Balancing Treatment With Real World Living

The adolescent inpatient program typically lasts nine to 12 months. While that may seem like a long time for your teen to be separated from their “normal” life, treatment plans at this hospital incorporate everyday living activities into treatment. This includes things like gardening and regular outings into the community.

Activities like these go a long way to making their stay feel more like home. They’re also important because they are hands on opportunities for patients to practice balancing recovery with everyday activities.

Keeping On Top Of Education

If you’re worried that treatment will interfere with your adolescent’s education, fear not. Treatment includes an academic program so they can continue their classes. Staff stay in communication with the adolescent’s school to coordinate this service.

This location accepts referrals from healthcare providers. Medicare and Medicaid can be used to pay for services, as can many commercial insurance plans. Financial assistance is also available.

Similar Rehab Centers

Latest Reviews

cadence w
1 month ago on Google
4
Baypointe is not as bad as people make it seem, yes it can be loud and there are fights, but if you stay to yourself and listen to the help they are trying to give you, you will be fine and the stay will be smooth, some of the staff i did not enjoy, but that’s expected, baypointe really felt like family
Response from the owner1 week ago
Thank you for your review, Cadence! We appreciate your feedback.
Kindly,
April
Sarah Schleker
6 months ago on Google
5
It's very good when going through a time when your mental illness is at a point where you can barely force a smile. Just communicate what you need to doctors and nurses.
Response from the owner1 week ago
Sarah,

Thank you for taking the time to share your experience. We truly appreciate your five-star review and thoughtful feedback. It means a lot to us, and we hope your words encourage others seeking help.

Kindly,
April
Jason
Reviewed on 04/25/2025
4
I struggled with drugs when I was younger and I finally found the structure I needed here. They had a routine and support that let me get my head clear and focus on actually getting better. The staff was down to earth and really cared. The place could use a few updates and this was all a few years ago but it was clean and the help they gave was solid. I’m thankful for how they helped me take steps forward and helped me get some structure at a turning point in my early years
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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5.8 / 10

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

A partial hospitalization program (PHP) provides comprehensive treatment to those who do not require 24/7 monitoring and offers a higher level of care than outpatient programs. Often referred to as "day treatment" patients typically attend sessions a minimum of 20 hours weekly, allowing clients to return home each day. PHP treatment is often covered by insurance and can provide daily therapeutic sessions and services such as relapse prevention and medication management.

Treatments

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

The goal of cognitive behavioral therapy in Alabama is to lessen the symptoms of certain mental health conditions, including substance abuse and co occurring mental health disorders. It is known as one of the most effective means of treatment for these conditions.

Dialectical behavior therapy (DBT) is a form of talk therapy designed to treat individuals who are experiencing intense emotions. It is often used in Alabama for the treatment of borderline personality disorder, substance use disorder, and other mental health conditions.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy helps you process and heal from traumatic events. Your therapist provides a safe space for you to explore emotions, develop coping strategies, and integrate the traumatic experience into a more coherent narrative. This helps to promote long term mental health.

If you're experiencing relationship challenges, couples therapy in Alabama can help you work through those difficulties. You and your partner will meet with a professional therapist to work on current issues and strengthen your relationship.

During family therapy, you'll address the impact that addiction has had on the family unit. Family therapy fosters open communication between members to help resolve conflicts and create a supportive environment. This helps to improve relationships and therefore aids in the recovery process.

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes
Accreditation Number: 1389

Rehab.com regularly reviews this listing for accuracy but changes may occur between updates. For the most up-to-date information, please contact BayPointe Hospital.

Contact Information

Building icon

5800 Southland Drive
Mobile, AL 36693

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Reviews of BayPointe Hospital

1.78/5 (141 reviews)
3
Staff
2.5
Amenities
2
Meals
2
Value
2.5
Cleanliness
5
19
4
5
3
8
2
3
1
115

Reviews

1
They gave me 3 STDs!

BayPointe is notoriously difficult to navigate, often feeling more like a cold, impersonal system than a place for genuine healing. Between the frustratingly slow communication, the rigid environment that feels more restrictive than therapeutic, and a staff that often seems ... Read More

Micheal j.
Reviewed on 4/20/2026
Staff
1
Amenities
1
Meals
1
Value
1
Cleanliness
1
4
Helped me a few years back

I struggled with drugs when I was younger and I finally found the structure I needed here. They had a routine and support that let me get my head clear and focus on actually getting better. The staff was down to earth and really cared. The place could use a few updates and ... Read More

J.
Reviewed on 4/25/2025
Staff
5
Amenities
4
Meals
3
Value
3
Cleanliness
4
Overall Experience
Date Submitted
Reviewer

Google Reviews

1.77 (139 reviews)
camden
1 month ago
1

Parents, if you are reading this debating to send your kids here, please do not. I went here once in June of 2026 and, no surprise, worst hospital ive been to. Ive been to Beacon & Laurel Oaks. Beacon is top tier if youre looking into that as well, but thats besides the point & ill talk about my stay here. First of all, absolutely horrible place itself. CRAWLING with bugs. worms, spiders, cockroaches, sugar ants, & grasshoppers. I was on 200 unit, and there was spoiled milk behind the couch for over a week. It smelt absoutely disgusting. Most of the patients couldnt handle it & it took hours for a janitor to come clean it up. Second of all, worst staff ever. Dayshift was completely fine, even though i didnt like them sometimes. Nightshift is a completely different story. One touched my foot while i was sleeping to readjust my tracker. I reported her & they didnt do anything, just a warning. She came in my room 3 times waking me up about my beacon not being able to get connection. Theyre not even supposed to do that. On another occasion, i was 1 on 1. My person would leave me in the middle of the night & wouldnt come back, i had to beg to get someone to watch me while i slept so i wouldnt get paranoid. It took me two times to ask for them to understand i needed someone. She thought i was asleep & left in under 15 minutes of me laying back down. I dont like the doctor what soever. Shes ignorant & entitled to her opinion. I could tolerale my therapist Miss Kelsey. They only let me get out because my mother could pick me up that day (friday), or they wouldve waited until monday (they dont discharge on weekends). I came out worse. Never send your loved ones here. I would give this zero stars but i cant.

Response from the owner
Dakota, please reach out to our patient relations team so we can learn more about your review. You can call them at (833) 921-1811 or email them at info@altapointe.org.
Kindly,
April
cadence w
1 month ago
4

Baypointe is not as bad as people make it seem, yes it can be loud and there are fights, but if you stay to yourself and listen to the help they are trying to give you, you will be fine and the stay will be smooth, some of the staff i did not enjoy, but that’s expected, baypointe really felt like family

Response from the owner
Thank you for your review, Cadence! We appreciate your feedback.
Kindly,
April
kristy Marie
1 month ago
1

I to went here as a teen it was horrible the staff there was horrible racist mean rude also talked crap about ppl got kids to fight especially white on black etc night time was the worst they didn't care if u ate or got anything to drink the black staff was always giving the black kids more freedom or run of the place which was crazy there was always a fight they would wait a long time to break up a fight an when the week program boys an girls was together boys would sneak n girls room an staff didn't care if they liked u u got away with everything but if they didn't like u well u also had a write up or wat ever there was a few that was awesome staff but a few on residential was horrible I hope they do not work there anymore

Response from the owner
Kristy,
Thank you for taking the time to share your feedback. We appreciate hearing from our patients and are always looking for ways to improve. If you'd like to discuss your experience further, please contact us at (833) 921-1811 or email info@altapointe.org.
Thank you,
April
Harper Wood
2 months ago
1

This place is just horrible thats all i can say.

Response from the owner
Harper, thanks for sharing your thoughts with us. We’d like to hear more. If you’re willing, please email us at info@altapointe.org or call (833) 921-1811 so we can better understand your feedback.

Thank you,
April
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