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BayPointe Hospital

5800 Southland Drive
Mobile, AL 36693
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AltaPointe - BayPointe Hospital AL 36693

About BayPointe Hospital

The staff at BayPointe Hospital are specialists in adolescent mental health concerns. They provide inpatient treatment for behavioral health and substance abuse in Mobile, Alabama. There are plenty of public transit options in Mobile (including The Wave Transit System) that make reaching the hospital easy. Mobile is also home to several art and history museums you can enjoy during your visit.

Balancing Treatment With Real World Living

The adolescent inpatient program typically lasts nine to 12 months. While that may seem like a long time for your teen to be separated from their “normal” life, treatment plans at this hospital incorporate everyday living activities into treatment. This includes things like gardening and regular outings into the community.

Activities like these go a long way to making their stay feel more like home. They’re also important because they are hands on opportunities for patients to practice balancing recovery with everyday activities.

Keeping On Top Of Education

If you’re worried that treatment will interfere with your adolescent’s education, fear not. Treatment includes an academic program so they can continue their classes. Staff stay in communication with the adolescent’s school to coordinate this service.

This location accepts referrals from healthcare providers. Medicare and Medicaid can be used to pay for services, as can many commercial insurance plans. Financial assistance is also available.

Similar Rehab Centers

Edited by:
Courtney Myers, MS

Latest Reviews

Chris Sechrist
2 weeks ago on Google
1
This place is the sum of all evil that plague the mental healthcare system. You are placing your child in a facility that hides all of its negligence and bad practices behind the curtain of Minor/HIPPA laws. You are not allowed to see the roach filled day rooms. The disgusting rooms which your child is locked in. The cinderblock walls peeling of their 15th layer of paint. The disgusting food. The abuse. The neglect. The humiliation tactics. The minimum wage staff with no more education than a 6th grader. (They give them needles with sedatives to stick your child with) All hidden behind those two sets of automatic double doors that you watch them take your child through. If your child has come back from this place with any kind of injury I highly suggest you consult an attorney. The only way you will ever be able to find out the truth is through a subpoena.
Gabrielle Thomas
2 weeks ago on Google
2
The only reason they are even getting 2 stars is because Ms. Kelsey the counselor and the Dr. sevea they were amazing. My son was there for 2 weeks and the day shift staff was amazing. But you can definitely tell when night shift comes on. The phones go directly to voicemail so you can't call and check on your child past 7pm. I did make them aware of that. I also wish I knew the ADULT staff on night shift that was talking crap to my son. She said some really inappropriate things to him and not just on one occasion. You can tell she obviously is just there for a check. I understand not everyone is cut out to work with mentally challenged children but news flash they are there for a reason the last thing they need is an adult stooping to their level and saying harsh things to them. These are children you are working with. I'm not very fond of the restraint part of this program or the fact they house girls and boys in the same area they don't bunk together but they are in the common areas together. Also they scream a lot!! You could hear screaming everytime my child called me. It was a very loud enviroment not much room for quiet time for children that have a hard time regulating that type of environment. I can say that the counselor and Dr and the nurses worked hard to try and help him and he came out on the right meds. But the process was tough we live three hours away. My son did make a complaint on the person that did this to him but didn't know her name because she kept her badge covered. We never heard if they did anything or not. I just don't want another mother to go through what we through and feel like you or your child isn't being heard. Night shift needs a revamp. The attitudes and the dedication there on night shift SUCKS! Let it be your loved one though!
peanut
1 month ago on Google
1
staff will not give you hygiene product, bedding, or water if you aren't the same skintone as them.
Response from the owner2 weeks ago
Thank you for taking the time to leave us a Google Review. Please reach out to our patient relations team. You can call them at (833) 921-1811 or send an email to info@altapointe.org.
Kindly,
April
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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5.8 / 10

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

A partial hospitalization program (PHP) provides comprehensive treatment to those who do not require 24/7 monitoring and offers a higher level of care than outpatient programs. Often referred to as "day treatment" patients typically attend sessions a minimum of 20 hours weekly, allowing clients to return home each day. PHP treatment is often covered by insurance and can provide daily therapeutic sessions and services such as relapse prevention and medication management.

Treatments

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

The goal of cognitive behavioral therapy in Alabama is to lessen the symptoms of certain mental health conditions, including substance abuse and co occurring mental health disorders. It is known as one of the most effective means of treatment for these conditions.

Dialectical behavior therapy (DBT) is a form of talk therapy designed to treat individuals who are experiencing intense emotions. It is often used in Alabama for the treatment of borderline personality disorder, substance use disorder, and other mental health conditions.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy helps you process and heal from traumatic events. Your therapist provides a safe space for you to explore emotions, develop coping strategies, and integrate the traumatic experience into a more coherent narrative. This helps to promote long term mental health.

If you're experiencing relationship challenges, couples therapy in Alabama can help you work through those difficulties. You and your partner will meet with a professional therapist to work on current issues and strengthen your relationship.

During family therapy, you'll address the impact that addiction has had on the family unit. Family therapy fosters open communication between members to help resolve conflicts and create a supportive environment. This helps to improve relationships and therefore aids in the recovery process.

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes
Accreditation Number: 1389

Contact Information

Building icon

5800 Southland Drive
Mobile, AL 36693

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Reviews of BayPointe Hospital

1.8/5 (133 reviews)
5
Staff
4
Amenities
3
Meals
3
Value
4
Cleanliness
5
19
4
4
3
8
2
3
1
108

Reviews

4
Helped me a few years back

I struggled with drugs when I was younger and I finally found the structure I needed here. They had a routine and support that let me get my head clear and focus on actually getting better. The staff was down to earth and really cared. The place could use a few updates and ... Read More

J.
Reviewed on 4/25/2025
Staff
5
Amenities
4
Meals
3
Value
3
Cleanliness
4
Overall Experience
Date Submitted
Reviewer

Google Reviews

1.79 (132 reviews)
Chris Sechrist
2 weeks ago
1

This place is the sum of all evil that plague the mental healthcare system. You are placing your child in a facility that hides all of its negligence and bad practices behind the curtain of Minor/HIPPA laws. You are not allowed to see the roach filled day rooms. The disgusting rooms which your child is locked in. The cinderblock walls peeling of their 15th layer of paint. The disgusting food. The abuse. The neglect. The humiliation tactics. The minimum wage staff with no more education than a 6th grader. (They give them needles with sedatives to stick your child with) All hidden behind those two sets of automatic double doors that you watch them take your child through. If your child has come back from this place with any kind of injury I highly suggest you consult an attorney. The only way you will ever be able to find out the truth is through a subpoena.

Response from the owner
Chris, thank you for letting us know about your concerns. We take all reports of neglect or mistreatment very seriously. Please reach out to our Patient Relations team at info@altapointe.org or (833) 921-1811 so we can investigate. Your feedback helps us provide safe and respectful care.
Kindly,
April
Gabrielle Thomas
2 weeks ago
2

The only reason they are even getting 2 stars is because Ms. Kelsey the counselor and the Dr. sevea they were amazing. My son was there for 2 weeks and the day shift staff was amazing. But you can definitely tell when night shift comes on. The phones go directly to voicemail so you can't call and check on your child past 7pm. I did make them aware of that. I also wish I knew the ADULT staff on night shift that was talking crap to my son. She said some really inappropriate things to him and not just on one occasion. You can tell she obviously is just there for a check. I understand not everyone is cut out to work with mentally challenged children but news flash they are there for a reason the last thing they need is an adult stooping to their level and saying harsh things to them. These are children you are working with. I'm not very fond of the restraint part of this program or the fact they house girls and boys in the same area they don't bunk together but they are in the common areas together. Also they scream a lot!! You could hear screaming everytime my child called me. It was a very loud enviroment not much room for quiet time for children that have a hard time regulating that type of environment. I can say that the counselor and Dr and the nurses worked hard to try and help him and he came out on the right meds. But the process was tough we live three hours away. My son did make a complaint on the person that did this to him but didn't know her name because she kept her badge covered. We never heard if they did anything or not. I just don't want another mother to go through what we through and feel like you or your child isn't being heard. Night shift needs a revamp. The attitudes and the dedication there on night shift SUCKS! Let it be your loved one though!

Response from the owner
Hi Gabrielle, We’re truly sorry to hear about the communication and staff interactions you described. Making sure every child is safe, respected, and cared for is our top priority. We value your feedback and encourage you to reach out to our Patient Relations team. You can email them at info@altapointe.org or call (833) 921-1811. This will help us better understand your concerns. Thank you again for sharing your experience.
Kindly,
April
peanut
1 month ago
1

staff will not give you hygiene product, bedding, or water if you aren't the same skintone as them.

Response from the owner
Thank you for taking the time to leave us a Google Review. Please reach out to our patient relations team. You can call them at (833) 921-1811 or send an email to info@altapointe.org.
Kindly,
April
Rebekah Hall
1 month ago
1

it was terrible my child was bullied and got into constant fights DO NOT BRING YOUR CHILDREN HERE the staff didn't keep watch like they should my child was attacked by a 19 year old girl and was injured this place isn't a good place its horrible

Response from the owner
Thank you, Rebekah, for taking the time to leave us a review. Your feedback is important to us as we strive to provide the best possible care. Our Patient Relations team is here to help and would be happy to assist you directly at (833) 921-1811 or by email at info@altapointe.org.
Kindly,
April
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