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BayPointe Hospital

5800 Southland Drive Mobile, AL 36693
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AltaPointe - BayPointe Hospital AL 36693

About BayPointe Hospital

The staff at BayPointe Hospital are specialists in adolescent mental health concerns. They provide inpatient treatment for behavioral health and substance abuse in Mobile, Alabama. There are plenty of public transit options in Mobile (including The Wave Transit System) that make reaching the hospital easy. Mobile is also home to several art and history museums you can enjoy during your visit.

Balancing Treatment With Real World Living

The adolescent inpatient program typically lasts nine to 12 months. While that may seem like a long time for your teen to be separated from their “normal” life, treatment plans at this hospital incorporate everyday living activities into treatment. This includes things like gardening and regular outings into the community.

Activities like these go a long way to making their stay feel more like home. They’re also important because they are hands on opportunities for patients to practice balancing recovery with everyday activities.

Keeping On Top Of Education

If you’re worried that treatment will interfere with your adolescent’s education, fear not. Treatment includes an academic program so they can continue their classes. Staff stay in communication with the adolescent’s school to coordinate this service.

This location accepts referrals from healthcare providers. Medicare and Medicaid can be used to pay for services, as can many commercial insurance plans. Financial assistance is also available.

Latest Reviews

Jason
Reviewed on 04/25/2025
4
I struggled with drugs when I was younger and I finally found the structure I needed here. They had a routine and support that let me get my head clear and focus on actually getting better. The staff was down to earth and really cared. The place could use a few updates and this was all a few years ago but it was clean and the help they gave was solid. I’m thankful for how they helped me take steps forward and helped me get some structure at a turning point in my early years
ben delacey
2 months ago on Google
3
Good place. Building itself could use work, but otherwise great. I actually got better here, unlike my other unsuccessful hospital visits at Decatur, and Mountain view. I got along with just about everyone, including the staff. At night, I'd stay up past bedtime in my room just chatting and making jokes with the staff. I'd also pull pranks with the other patients, and I think, they enjoyed it. my stay was short, but I'm doing so much better since being there. So Thank you baypoint for helping me
Response from the owner2 months ago
Thank you, Ben, for sharing your experience. We're so glad to hear that BayPointe made a difference and that you felt supported by staff. Your kind words and your story could help others who are seeking help. Wishing you continued progress and all the best ahead! April
Gratuity Tucci
4 months ago on Google
1
I went here a long time ago around 2021 this place is uncomfortable and it is not a good environment for anyone who is depressed or have anxiety or anyone at all. I was here for having an eating disorder and psychosis the staff was ok but most of my visit nothing helped me at all it just felt like I was in a cleaner prison. If you have serious problems or mental health issues I wouldn t recommend going here or taking your child here. I hear and read too many bad reviews about people and their experience staying here and they all said the similar thing as in they would not recommend it or the staff treated them horribly and they never helped but made things worse. No one should feel or even be punished because they have depression anxiety or schizophrenia or any trauma at all. They don t really help you with anything. If you re a parent or a guardians and you truly love your child if they are showing signs of illness or depression or any related mental health issues don t send your child here they will feel like a lab rat because that s how I felt when I was there. Imagine having to be in a dark gloomy room to go to sleep too with cold ac with very light blankets and a very hard bed to sleep on. After I left my back felt so bad it hurted and lasted up to a week. The showers are tiny as hell and they give you paper thin soaps and the toilet tissue are the size of baby hands and thin as heck for no reason. Also having to be in a closed space with other kids who could potentially hurt you is also not safe and a therapist who keeps asking you the same questions and acting like they are helping is also not good either. It just feels lazy they clock in ask you questions and move on that s it and mind you when you re there for your stay you ll have to get up at five in the morning every day to check your vitals and then have to beat people yelling or screaming interrupting the little sleep you can get from sleeping on that hard as bed. Moral of the story is don t go here it ll make you re mental health tank it the same before you got in or worse when you leave the place!
Response from the owner4 days ago
Thank you for sharing your feedback. We take all concerns seriously and regret that your experience did not meet expectations. Providing a safe, supportive environment for our patients is our priority, and we use feedback like yours to make improvements. If you d like to discuss your experience further, please contact our patient relations team at info@altapointe.org so we can learn more and address your concerns directly. Kindly, April
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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6.5 / 10

Location

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
partial-hospitalization iconPartial Hospitalization Program
A partial hospitalization program (PHP) provides comprehensive treatment to those who do not require 24/7 monitoring and offers a higher level of care than outpatient programs. Often referred to as "day treatment" patients typically attend sessions a minimum of 20 hours weekly, allowing clients to return home each day. PHP treatment is often covered by insurance and can provide daily therapeutic sessions and services such as relapse prevention and medication management.

Treatments

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

The goal of cognitive behavioral therapy in Alabama is to lessen the symptoms of certain mental health conditions, including substance abuse and co occurring mental health disorders. It is known as one of the most effective means of treatment for these conditions.

Dialectical behavior therapy (DBT) is a form of talk therapy designed to treat individuals who are experiencing intense emotions. It is often used in Alabama for the treatment of borderline personality disorder, substance use disorder, and other mental health conditions.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy helps you process and heal from traumatic events. Your therapist provides a safe space for you to explore emotions, develop coping strategies, and integrate the traumatic experience into a more coherent narrative. This helps to promote long term mental health.

If you're experiencing relationship challenges, couples therapy in Alabama can help you work through those difficulties. You and your partner will meet with a professional therapist to work on current issues and strengthen your relationship.

During family therapy, you'll address the impact that addiction has had on the family unit. Family therapy fosters open communication between members to help resolve conflicts and create a supportive environment. This helps to improve relationships and therefore aids in the recovery process.

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes
Accreditation Number: 1389

Contact Information

Phone icon (251) 661-0153
Building icon

5800 Southland Drive
Mobile, AL 36693

Edited by:
Courtney Myers, MS

Rehab in Cities Near Mobile

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Reviews of BayPointe Hospital

1.82/5 (101 reviews)
5
Staff
4
Amenities
3
Meals
3
Value
4
Cleanliness
5
18
4
4
3
7
2
1
1
91

Reviews

4
Helped me a few years back

I struggled with drugs when I was younger and I finally found the structure I needed here. They had a routine and support that let me get my head clear and focus on actually getting better. The staff was down to earth and really cared. The place could use a few updates and ... Read More

J.
Reviewed on 4/25/2025
Staff
5
Amenities
4
Meals
3
Value
3
Cleanliness
4
Overall Experience
Date Submitted
Reviewer

Google Reviews

1.8 (100 reviews)
Mylie Angle
1 week ago
1

the staff are rude, dont do their job, the place don’t even help you it makes everything 20 times worst

Brandon Esfeller
2 weeks ago
1

Don’t put your child here don’t put anyone here. It is a bad place. It doesn’t help people with mental health or their mental illness or the crisis that they’re going Through I went here a few years back because I had depression and anger and suicidal thoughts and this place made it worse. They don’t treat you Kindly, the staff are unprofessional There are fights every day people get jumped in there, and you will get hurt very badly in there. Don’t put your child here.

Response from the ownerInvalid relative date format:
Hi Brandon,<br>Thank you for taking the time to share your review. We truly value feedback from our patients, as it helps us improve the care and services we provide.<br>Please contact our Patient Relations team directly at info@altapointe.org to share more details about your experience. Your input is important to us, and we’re committed to addressing concerns and making meaningful improvements.<br>Kindly, <br>April
Landon Turner
3 weeks ago
2

It was boring in there with nothing to do my anger outbursts got worse

ben delacey
2 months ago
3

Good place. Building itself could use work, but otherwise great. I actually got better here, unlike my other unsuccessful hospital visits at Decatur, and Mountain view. I got along with just about everyone, including the staff. At night, I'd stay up past bedtime in my room just chatting and making jokes with the staff. I'd also pull pranks with the other patients, and I think, they enjoyed it. my stay was short, but I'm doing so much better since being there. So Thank you baypoint for helping me

Response from the ownerInvalid relative date format:
Thank you, Ben, for sharing your experience. We're so glad to hear that BayPointe made a difference and that you felt supported by staff. Your kind words—and your story—could help others who are seeking help. Wishing you continued progress and all the best ahead!<br><br>April
Gratuity Tucci
5 months ago
1

I went here a long time ago around 2021 this place is uncomfortable and it is not a good environment for anyone who is depressed or have anxiety or anyone at all. I was here for having an eating disorder and psychosis the staff was ok but most of my visit nothing helped me at all it just felt like I was in a cleaner prison. If you have serious problems or mental health issues I wouldn’t recommend going here or taking your child here. I hear and read too many bad reviews about people and their experience staying here and they all said the similar thing as in they would not recommend it or the staff treated them horribly and they never helped but made things worse. No one should feel or even be punished because they have depression anxiety or schizophrenia or any trauma at all. They don’t really help you with anything. If you’re a parent or a guardians and you truly love your child if they are showing signs of illness or depression or any related mental health issues don’t send your child here they will feel like a lab rat because that’s how I felt when I was there. Imagine having to be in a dark gloomy room to go to sleep too with cold ac with very light blankets and a very hard bed to sleep on. After I left my back felt so bad it hurted and lasted up to a week. The showers are tiny as hell and they give you paper thin soaps and the toilet tissue are the size of baby hands and thin as heck for no reason. Also having to be in a closed space with other kids who could potentially hurt you is also not safe and a therapist who keeps asking you the same questions and acting like they are helping is also not good either. It just feels lazy they clock in ask you questions and move on that’s it and mind you when you’re there for your stay you’ll have to get up at five in the morning every day to check your vitals and then have to beat people yelling or screaming interrupting the little sleep you can get from sleeping on that hard as bed. Moral of the story is don’t go here it’ll make you’re mental health tank it the same before you got in or worse when you leave the place!

Response from the ownerInvalid relative date format:
Thank you for sharing your feedback. We take all concerns seriously and regret that your experience did not meet expectations. Providing a safe, supportive environment for our patients is our priority, and we use feedback like yours to make improvements. If you’d like to discuss your experience further, please contact our patient relations team at info@altapointe.org so we can learn more and address your concerns directly.<br>Kindly, <br>April
Crystalynn Trammell
6 months ago
5

I know most folks don’t really leave reviews unless they are upset about something or frustrated with their situation and I’m not sure how things have changed since I was there but I feel I need to give my experience as a patient in 2009-2010. As a child I was faced with neglect, abandonment, molestation, homelessness, mental illnesses, family hardships amongst a long list of other issues involving hoarding. I came to Baypoint after have tried to and almost successfully, kill myself. The state of Alabama took me into their care and placed me here to get my mental in order. I rejected every ounce of help they had to offer and honestly was little prick while I was there. I joined in willingly to fights to impress other kids and act out because I was refusing to listen to my therapist dr. Rene. With this amount of attitude I was placed in seclusion (as I should be!) to think about my actions. Yes I was physically restrained but in their defense I was swinging on everyone and everything. They were protecting themselves and I completely understand this now. As teenagers we all have a couple things in common and that is that we hate the body we are in and we lash out on everyone around us. Add in a few mental illnesses and you have a dangerous situation. The folks at this facility during my time tried their best to teach me how to channel my emotions and I brushed them off with feelings that they didn’t know how I felt and nothing they could do can help. Know that I’m 30 I can think back to every lesson I ever had and use the tools they instilled so long ago. Now as i think about the children that were in the wwasp programs, bay pointe was an excellent facility! They taught me how to wash my own clothes and keep a schedule. We would get allowances that we could use at the vending machine and when we went on our outings. Going out to the pond and seeing the turtles really made my day! When I expressed the therapeutic need to see the stars, the counselors found a time to allow those of us who wished to see them a few minutes outside at night once a week to give us this. We had rec time and I see that they have ankle monitors now which can make this more of a possibility. So many of us tried to run away and some accomplished this because we all refuse help when we have to give up things in order to be help. Then we think we are abused because we can’t have our way. Bay pointe provides recreation, 3 very tasty meals a day, adequate bedding and supervision with an appropriate amount of discipline. Just like in high school, the teachers can only do so much about bullying. It’s up to you as an individual to walk away and ignore it. You can’t avoid this even in work settings as adults. My overall review of this place is when we are kids everyone is out to get us but just like with playing a sport, if you don’t practice everyday, you get worse. Utilize every minute of this program and be there for you not friends. I know how hard it is as I was there for over a year but that was my fault for making it longer and continuing to be a prick. Be determined and this place can be very healing if you let it. Using the business education program they had I’ve used what I’ve learned there and am currently a proud business owner. As the parents of children who are in this system, be involved as much as you can! You can’t expect change if you do not change yourself. Accept that you are going to have to alter your way of life for your children even more than most and call out to family and friends who can also support you and your kid. This program takes a while to sink in but if you let it, it will open your eyes and help you see the small tweaks it made to help you be a better person and control your emotions. Thank you baypointe and I’m sorry for punching a hole straight through to the break room on the teen girls side!

Response from the ownerInvalid relative date format:
Crystalynn, thank you for sharing your story. We know it’s not always easy to open up, and we’re honored to have played a positive role in your journey. Wishing you continued strength and success. <br>Kindly, <br>April
Neptune Venus
6 months ago
1

Dont send ur kids here… my daughter was in there for 2 months when she got out she ended her life because the ptsd she got from getting bullied by the kids and nurses and before she did she came back with even more scars and said how they pushed her and called her a “mental crazy dog shit eater” and etc+. If u love ur kids dont send them here. Rip my heart 🕊️🕊️

sarah Brewer
6 months ago
1

Response from the ownerInvalid relative date format:
Hi Sarah. Thank you for leaving us a review. I am sorry we did not meet your expectations. Please reach out to us at info@altapointe.org so we can address your concerns. <br>Kindly, <br>April
Kaycee Fairyxxx
7 months ago
1

Response from the ownerInvalid relative date format:
Hi, Kaycee. <br>Thank you for taking the time to leave us a review. We're sorry to learn we did not meet your expectations. Please reach out to us at info@altapointe.org so we can learn more about your feedback. <br>Kindly, <br>April <br><br>
SuranPack
7 months ago
1

As a former patient back when I was 17, it was terrible. Staff were physically aggressive with me and other patients. I was physically slammed multiple times and sedated with shots. I’ve watched others get worse treatment. I’ve even seen staff members throw hands at 14 year olds. It’s not a place you want to send your kids and I wish it was something that couldn’t be court ordered. It’s truly an evil place.

Response from the ownerInvalid relative date format:
Hi, Suran. <br>Thank you for reaching out and sharing your experience. We take all feedback seriously as we work to provide a safe, compassionate, and supportive environment for every patient. Please feel free to email us at info@altapointe.org so we can learn more and ensure the best possible care experience.<br>Kindly, <br>April
Frankie Menefee
8 months ago
1

Poor professionalism at it’s finest I wish it was a zero star I’d choose it.

Response from the ownerInvalid relative date format:
Hi Frankie,<br>Thank you for taking the time to leave us a review. We sincerely value your feedback. I’m sorry to learn that we did not meet your expectations. If you would like to provide more details, we’d appreciate the opportunity to learn from your experience. You can send us an email at info@altapointe.org.<br>Kindly, <br>April<br>
BArely Legal
8 months ago
1

While I was there one of the staff told us that they were only there for a check and that if we went there more than once there’s no pointe in coming back. Really discouraging I was struggling with a lot when that was said

Response from the ownerInvalid relative date format:
<br>Thank you for taking the time to leave us a review. I’m sorry to hear that we didn’t meet your expectations. If you'd like to discuss your experience further, our patient relations team is available at (833) 921-1811 or by email at info@altapointe.org. <br><br>Thank you, <br>April<br><br>
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