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Alton Memorial Hospital

1 Memorial Drive Alton, IL 62002
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Alton Memorial Hospital IL 62002

About Alton Memorial Hospital

Alton Memorial Hospital in Alton, Illinois offers medical stabilization services for adults who are experiencing alcohol and substance use disorder.

Inpatient Medical Stabilization

Their inpatient medical stabilization unit is staffed by highly qualified addiction professionals who provide assessment, support and detox using FDA approved medications. Detox is often the first step towards recovery, especially for individuals with alcohol, opioid, benzodiazepine and certain stimulant addictions. During detox, individuals receive around the clock medical supervision including emotional and physical care. The average length of stay for medical detox is generally 3-7 days, depending on the severity of the addiction and overall physical and mental health.

The use of medication assisted detox helps during the earliest stages of recovery by easing withdrawal symptoms, stabilizing body functions and normalizing brain function. As well, the use of medication assisted treatment has been shown to reduce the risk of overdose death, decrease criminal activity related to substance use disorder and lower infectious disease transmission. Most importantly, the use of medication assisted detox and treatment improves long term recovery success.

Inpatient Medical Stabilization

Once an individual has completed detox they will work with their peer recovery specialists to create a treatment plan to meet their ongoing recovery needs. This includes providing referrals to the appropriate level of care and programs that will support sobriety.

Alton Memorial accepts most major commercial insurance plans and Medicaid. For individuals without health insurance, they have plans to help them pay their hospital bills. Their insurance and billing department can assist you with understanding your benefits, including out of pocket expenses and can work with you to develop a payment plan for those who meet certain financial criteria.

Latest Reviews

JaydenBreojin
3 weeks ago on Google
1
DO NOT GO HERE! WARNING FOR EVERYONE!! Walls were all scrappy. Staff careless and horrible. A fly was in my GRANDMOTHERS ROOM while she was actively fighting for her LIFE on the bed. Didn’t allow us to take last memorial photos of my dear grandmother. This place is horrible, disorganized, slow, horrible staff, and overall not a pleasing place at all. I warn EVERYONE who decides to go there DONT GO THERE! Place is shitty, wants me to pay thousands for my medical expenses for them to just give a few damn shots and put my grandmother on a respirator just for them to say that she’s gonna die and not let us in the room. One time I came in because I had tried to commit suicide and was hurting my self. The staff locked me up in a freezing room and didn’t let me on my phone nore do anything. They left me in the room for 9 hours, NO CHECK UPS from the nurses, and only a talk from the psychiatrist who was literally a wannabe mental health doctor. They starved me the entire time and I had to get a FRIEND OF MINE to bring me food, after staff wouldn’t bring me food after I TOLD THEM that I needed food and that I was STARVING. So many cobwebs aswell. DO NOT GO HERE!
Yvonne Eby
1 month ago on Google
1
The worst care ever Some nurses amazing others run out of room making false acquisitions! When confronted they recanted of course Shower broken was there 3 days, a/c broken, never fixed 95 degrees. Never offered ice water, couldn't even order it on my breakfast. Lunch or dinner tray? I was told I could get it in the room which never happened. The whole menu is just insane. What they expect people to eat. I don't know about you, but I don't eat shrimp and grits together. Ever. As a supper, the sides they offer. Oh, we're out of it continuously was told they literally served a small bowl of peaches. As a supper tray when Moore was ordered, but never delivered\n There was a couple nurses there that was just amazing other than that. They need to retrain their staff. It's ridiculous The hurdles that you have to go through to get good healthcare. And I had all the faith in BJC system, up until today. Update apparently their security guards can physically assault you and then not be held accountable. This should be against the law. A police officer are not allowed to place their hands on you unless probable cause....why are want to be security officers allowed????
Kiya
1 month ago on Google
1
UNACCEPTABLE ADMINISTRATIVE INCOMPETENCE. I’ve made a total of 50+ calls to schedule just two tests. Their own website gives the wrong number (unchanged for 8 months), staff accuse you of lying when you point it out, reject outside orders without notice, give doctors no way to fix them, and bounce you between departments that refuse to talk to each other. Even when everything is “fixed,” it breaks again—orders vanish, get rejected again, and no one takes responsibility. This isn’t just inconvenient—it’s dangerous, wastes enormous amounts of patient and doctor time, and shows a complete disregard for patient care. No one should have to go through this to get medical testing. GO ANYWHERE ELSE.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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5.6 / 10

Accepted Insurance

Alton Memorial Hospital works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Addiction Treatments

Levels of Care

outpatient iconOutpatient

Clients in outpatient rehab receive a variety of services based on their unique and evolving needs. Typical outpatient treatment modalities include individual, group, and family counseling, recovery-focused life skills training, and community reintegration support. Many programs also provide medication assisted treatment (MAT) for clients recovering from alcohol and/or opioid dependency. Clients exiting inpatient treatment or those who are at an elevated risk of relapse may engage in more robust treatment, such as intensive outpatient (IOP) programming.

inpatient iconInpatient

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

aftercare iconAftercare Support

Rehab aftercare programs provide a full continuum of care for clients who are exiting inpatient treatment. Though outpatient care is often considered an element of drug rehab aftercare, services typically continue for the remainder of the clients' life and long after formal treatment is completed. Clients work with their case managers and care team to formulate a customized portfolio of medical, mental health, and social service resources designed to evolve as the client's needs change.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Drug rehab in Illinois is designed to help people recover from addiction to a number of substances. The length of each program and its intensity tend to vary, and the plan of care is based on your individual needs.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

adult-program thumbnail image

Adult Program

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image

Young Adult Program

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Amenities

  • home-setting iconResidential Setting

Staff

Gary Ayres

Chairman

Steve Thompson

Vice Chairman

Sheila Goins

Vice Chairman

David Braasch

President

April Becker

Secretary

Timothy Childers

BOD

Melissa Erker

BOD

Ebony Huddleston

BOD

Contact Information

Building icon

1 Memorial Drive
Alton, IL 62002

Fact checked and written by:
Cary Damerow, BA, LPN
Edited by:
Courtney Myers, MS

Rehab in Cities Near Alton

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Reviews of Alton Memorial Hospital

2.4/5 (240 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

2.4 (240 reviews)
JaydenBreojin
3 weeks ago
1

DO NOT GO HERE! WARNING FOR EVERYONE!! Walls were all scrappy. Staff careless and horrible. A fly was in my GRANDMOTHERS ROOM while she was actively fighting for her LIFE on the bed. Didn’t allow us to take last memorial photos of my dear grandmother. This place is horrible, disorganized, slow, horrible staff, and overall not a pleasing place at all. I warn EVERYONE who decides to go there DONT GO THERE! Place is shitty, wants me to pay thousands for my medical expenses for them to just give a few damn shots and put my grandmother on a respirator just for them to say that she’s gonna die and not let us in the room. One time I came in because I had tried to commit suicide and was hurting my self. The staff locked me up in a freezing room and didn’t let me on my phone nore do anything. They left me in the room for 9 hours, NO CHECK UPS from the nurses, and only a talk from the psychiatrist who was literally a wannabe mental health doctor. They starved me the entire time and I had to get a FRIEND OF MINE to bring me food, after staff wouldn’t bring me food after I TOLD THEM that I needed food and that I was STARVING. So many cobwebs aswell. DO NOT GO HERE!

Yvonne Eby
1 month ago
1

The worst care ever Some nurses amazing others run out of room making false acquisitions! When confronted they recanted of course Shower broken was there 3 days, a/c broken, never fixed 95 degrees. Never offered ice water, couldn't even order it on my breakfast. Lunch or dinner tray? I was told I could get it in the room which never happened. The whole menu is just insane. What they expect people to eat. I don't know about you, but I don't eat shrimp and grits together. Ever. As a supper, the sides they offer. Oh, we're out of it continuously was told they literally served a small bowl of peaches. As a supper tray when Moore was ordered, but never delivered\n There was a couple nurses there that was just amazing other than that. They need to retrain their staff. It's ridiculous The hurdles that you have to go through to get good healthcare. And I had all the faith in BJC system, up until today. Update apparently their security guards can physically assault you and then not be held accountable. This should be against the law. A police officer are not allowed to place their hands on you unless probable cause....why are want to be security officers allowed????

Heather Webster
1 month ago
5

Kiya
1 month ago
1

UNACCEPTABLE ADMINISTRATIVE INCOMPETENCE. I’ve made a total of 50+ calls to schedule just two tests. Their own website gives the wrong number (unchanged for 8 months), staff accuse you of lying when you point it out, reject outside orders without notice, give doctors no way to fix them, and bounce you between departments that refuse to talk to each other. Even when everything is “fixed,” it breaks again—orders vanish, get rejected again, and no one takes responsibility. This isn’t just inconvenient—it’s dangerous, wastes enormous amounts of patient and doctor time, and shows a complete disregard for patient care. No one should have to go through this to get medical testing. GO ANYWHERE ELSE.

Sherry Pulley
1 month ago
5

I go to this hospital for labs and mammograms Have for years Love Alton Memorial Never had a bad experience here at all

Frank Houston
1 month ago
1

Chest xray took 7 days to get on my chart, I took a sputum sample on a Saturday did not get results until the next Friday and they did the wrong test, to top these things off the receptionist was very rude. Will not be going back to this hospital!!!

Im w0000
1 month ago
1

I genuinely dont understand how hospitals can be so inefficient

Tommy Dooley
1 month ago
1

Came in for hallucinating and was welcomed by antarctic degrees rough needling and large bruising, left a iv in my arm for well over 6 hours

Stephanie McGuire
2 months ago
5

Lauren Price
2 months ago
1

On June 26th 2025, I found out I was pregnant. At the time I was panicked because I believed I had an IUD (which I learned later it, through doing my own research, became disloged and fell out at some point that I'm still unsure of). Because we believed my IUD was still in place my OB office said if I experience heavy bleeding to go to the ER. Later that day, I began bleeding heavily. My husband and I went into the ER and I explained the situation. They ran bloodwork and an ultrasound. When the doctor (Dr. Raghu Kanumuri) came in he said I was not pregnant and I didn't have an IUD. I asked him why I had 4 positive pregnancy test from that day then and if that could mean something else could be wrong with me he said "everything else came back normal, you're fine". When I started to ask him what happened to my IUD he said "I'm going to get your discharge papers ready so you can go" and walked out. I had to do my own research on what could have happened to my IUD. I had to ask the nurse what my beta levels were at and she said it was 11. Which IS low but not negative. It's consistent with a miscarriage, which due to my bleeding made sense. My test wasnt negative, it was borderline and that should have been explained to me. Both my husband and I feel as though Dr. Raghu Kanumuri was trying to imply I was making everything up. I left sobbing due to how he spoke to me. I am so incredibly disappointed with the care I received. If you are pregnant and think you are experiencing a miscarriage, do not go to Alton Memorial Hospital if you want to be treated with respect. One day when I am able to carry to term, I have no plans on going back to Alton Memorial to deliver due to how they treated me during my loss. I plan on filing a formal complaint against the doctor who "treated" me but I want to also warn anyone planning on going to this hospital to be treated.

Jojo
3 months ago
1

I went to pick my patient here all ER nurses is rude. Very poor customer services this is the worse hospital!!!

Hannah C
3 months ago
1

On 2/10/25 at 8 months pregnant I came to the ER with horrible nausea, hadn’t eaten in days, and over all feeling unwell. I was diagnosed with FluA and sent home, told to come back if things worsen. On 2/12/25 I came back with worsening symptoms and was told it would be an 8-10 hour wait, after having told them I felt like I was DYING. Again 8 months pregnant AND a high risk pregnancy. I went home feeling defeated and so weak I didn’t think I would make it to another hospital. My fiancé called 911 and we were taken to AMH. Now while I don’t remember anything, my fiancé and family experienced all of it. My diagnoses were, FluA, double pneumonia, dka, preeclampsia and I had a seizure. It was obvious I was not well and the concern was my daughter wouldn’t make it. And that’s exactly what happened. On 2/15/25 we found out our sweet Emersyn didn’t make it and how my family found out is repulsive. My fiancé had left the room to find my parents and as soon as they came back, the nurse came out of the room and yelled “baby doesn’t have a heartbeat, there’s nothing we can do” They hadn’t even entered the room yet. While I understand my family needed to know that information, there was a much better way to deliver that news. Whoever the nurse was that night needs training, or a different career. Not only was I actively dying, (just like I told them at a previous visit), but my baby DID die. My poor fiancé is traumatized. He almost lost me.. we lost our baby. How dare someone be so cruel. I was not triaged correctly, my family was mistreated and overall the experience has left us heartbroken and also worried for others who may go through something similar. If you are pregnant, even if not high risk, please go to Barnes first. They were incredible.

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