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Anchor Hospital

5454 Yorktowne Drive Atlanta, GA 30349
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Anchor Hospital GA 30349

About Anchor Hospital

They’ll help teens who have psychiatric issues. However, the addiction program here is for adults who are 18 and older. There are actually programs at multiple different levels in both outpatient and inpatient settings. With this level of customization, you can be sure that you’ll get treatment that is suited to your situation.

As far as the treatment itself it’s based on 12 step programs like Alcoholics Anonymous and Narcotics Anonymous. There are daily meetings on site. The main focus of this program is group therapy. But you’ll also have classes about addiction and relapse prevention.

I found it interesting that there are more than just standard addiction groups in this program. There are also groups for specific issues you might be dealing with like grief and trauma. There’s a special program for older adults as well. I also noticed that there’s a medical detox unit at this rehab. That way, you can take the first steps toward recovery here.

Keep in mind, though, that some past clients have had concerns about the conditions and resources at this rehab. Other clients were happy with their experience and the accommodations, so it may be best to look around and make sure it’s up to your standards.

Facility Overview

Bed icon 122
Number of Available Beds

Similar Rehab Centers

Latest Reviews

milo
3 weeks ago on Google
1
If you find out your child is going to Anchor Hospital. Do not let them send your child here unless you hate them. I just had the pleasure of being in the Female kids unit (Harbor town) right before turning 18. The only good thing about this place was how the other patients treated me. These were kids that didn’t know where they were even going before getting here. Children wake up Around 6 ain the morning And until hygiene time at 9 pm You sit out in the day room. which is a room with 2 small Couches and the TV. Doesn’t sound that bad besides the multiple insects that will run across the floors. Every single room that a patient was in had mold, On the AC unit on the shower drain and the Shower curtains. There was this girl who was hurting yourself in front of the staff, Pulling out clumps of her hair And no one stopped her for a while And once they did, they yelled at her to stop. threatening to keep her there for more days. This same girl had another breakdown and where she hid herself in a corner and one of the staff members yanked her arm to pull her up. when she started pulling out her hair again, the staff yelled at her that they were going to shave her head so she couldn't anymore. there was other girl who was a one on one, Which means you are watched by a staff member 24/7. These were normally put on Patients that would hurt themselves or others. These patients were not watched, Staff members would constantly leave them to do who knows what, Leading one of the kids to mess up a construction job that was happening in our branch, Getting plaster all over her hands when she should’ve been being watched. My first roommate I had was a 12-year-old girl while i was 17. When I complained to a staff member they said “You’re lucky to have a room at all” I had to get help from a different staff member to set me up in the right one. almost all of the staff members in the harbor town branch picked and choose favorites, Giving out extra snacks and even candy that they would refuse to give to other kids. some kids were allowed to curse others weren’t, If you’re gonna have a cursing rule, don’t pick favorites. when you’re in your room rooms for sleep time I think every 30 or 20 Minutes for the first hour, they come in your room and check on you One night I was woken up, not by a technician, checking on me, but a girl standing in the door Looking down at me in my roommate sleeping. Horrifying. The staff would take Calls on their phones while on the hour, Talking about how bad their job was and the patients. I was lied too by a social worker named Miss Paisley, I have asked her three times that day if she had called my mother because she was supposed to call her on Friday to get my release time. Later when i was crying i asked her again, She lied and told me that she done so, Looked me right in my teary eyes and lied. I wonder how many other kids has she lied to. My mother had to call repeatedly just to get an answer almost calling five times in a span of 30 minutes. What were the staff doing? Flat out ignoring the ringing phone, In front of making it a priority. it was Second on their list First being, of course them talking to their other coworkers. Phone calls would be 10 minutes per a child, But the favorited kids would get up to 20 minutes while other kids had to wait on them to be finished to get lunch. If you were a favorite kid, They would hang up the phone on your parent while you were talking to them. Every single staff here had different favorites and different rules. One might let you use colored pencils for drawing, while the other scolds you for even asking that question. this place was an utter nightmare for me, It made my mental health worse. I know these places “aren’t supposed to be fun” but it only made me scared, scared to tell my parents about how i feel or my therapist , because what if they send me back to anchor hospital?
Dior Nene
4 weeks ago on Google
1
This place was disgusting full of mold in the showers even the AC!! Staff (Nyra B) was the only staff that helped , and listened to all of the patients And big shout out to Jessica The supervisor for helping. The rest of the staff was disrespectful, nurses catching attitudes and refusing to give patients the right medication that they take. There was an autistic girl on the unit staff treated her differently because of her condition, they let other kids bully her and pick on her, every single day. Staff put their hands on kids aggressively. No matter how many report you make to Mr Eugene there will still be no change.
Response from the owner2 weeks ago
We greatly value your feedback and appreciate you taking the time to reach out to us. So that we can follow up with you directly, please provide us with your contact information by visiting http://www.anchorhospital.com/contact-us/. Thank you.
Aubrey
4 weeks ago on Google
3
There are only a few good workers here the rest is horrible. Nyra, Emmanuel-o, Gino, and Laura are the best techs there. The best cook there is Don but everyone calls him Pops. Those five people brightened my day every time I saw them. They all need raises. Please the place is understaffed and the staff is overworked.
Response from the owner2 weeks ago
Thank you for taking the time to leave us these kind comments. We'd like to learn more about any concerns you may have. At your convenience, please provide us with your contact information by visiting https://anchorhospital.com/contact-us/. We hope to hear from you soon.
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6.8 / 10

Accepted Insurance

Anchor Hospital works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Addiction Treatments

Levels of Care

outpatient iconOutpatient

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

inpatient iconInpatient

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements. The Acute Inpatient Program serves adolescents, adults and seniors experiencing a behavioral or chemical dependency crisis. The Adult Psychiatric Program provides evaluation and treatment to stabilize and treat individuals in crisis.

intensive-outpatient iconIntensive Outpatient

he Intensive Outpatient Program (IOP) serves children, adolescents, adults and seniors in need of structured therapy that allows the patient to maintain a work-life balance. Flexible programming hours allow the patient to schedule 3-5 days per week that are most appropriate to meet their needs.

aftercare iconAftercare Support

Aftercare, which is sometimes referred to as continuing care or relapse prevention, is a type of structured care meant to help you continue with the progress you've made after completing an addiction treatment program. Most of the time, you'll continue receiving support after a treatment program by partnering with their case managers and staff to identify and access the resources you need to remain sober.

12-step icon12-Step

12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).

partial-hospitalization iconPartial Hospitalization Program

Designed for individuals who don't require round-the-clock care, a partial hospitalization program (PHP) is a form of outpatient care with a higher level of support. PHP treatment can be an alternative to inpatient hospitalization or a step-down option. With daily sessions lasting 6 to 8 hours, up to 5 days a week, a partial hospitalization program may offer medication management, relapse prevention techniques, and behavioral therapy interventions. PHP treatment can be fully or partially covered by insurance.

24-hour icon24-Hour Clinical Care

At certain points in the recovery process, it's important to have support available 24/7. 24-hour clinical care offers a safe environment in which to recover from drug or alcohol addiction in peace, knowing medical detox and other treatment will happen with professionals on hand.

medically-assisted-detox iconMedically Assisted Detox

Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

A quality drug rehab in Georgia can help you overcome addiction. This environment is designed to help you address the complex issues contributing to drug dependence. The goal of treatment is to give you the tools you need to make a full recovery.

Co-occurring psychiatric and chemical dependency issues will be treated simultaneously while in the inpatient program. Based on an integrated assessment treatment is tailored to suit the individual patient. Patients at Anchor will have the opportunity to participate in programming that addresses both psychiatric and chemical dependency symptoms. Treatment is administered by a multi-disciplinary team of mental health professionals. Active family involvement in treatment is a critical component for the treatment plan.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

opium iconOpioid Addiction

Addiction treatment programs in Georgia help individuals to address substance abuse problems. With various programs available, including outpatient, inpatient, and partial hospitalization programs, you can find the right level of care for your specific needs. You can generally expect drug and alcohol rehab to incorporate evidence-based therapies, such as cognitive-behavioral therapy (CBT), skills training, recovery meetings, and mindfulness-based therapy. When combined, these interventions can successfully help you overcome addiction and continue to enjoy long-term mental health.

Programs

adult-program thumbnail image

Adult Program

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image

Young Adult Program

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
military-program thumbnail image

Military Program

Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).
teen-program thumbnail image

Teen Program

Teen programs are designed to address the unique pressures teens face, pressures that can drive them to experiment with dangerous, addictive substances. They need programs that meet them exactly where they are and give them tools for long-term recovery. Therapy can help teenagers understand and work through underlying issues so they can reclaim the life ahead of them.
seniors-program thumbnail image

Seniors Program

Nearly one million adults age 65 and older live with a substance use disorder. Treatment providers who specialize in senior care understand the social, psychological, and physical effects of aging and how they relate to recovery. They can help clients address particular challenges and risks they may face as they get older such as overdosing and medication interactions and dependencies.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

Men and women in Georgia may experience Motivational Interviewing techniques while undergoing individual therapy for drug and alcohol addiction treatment. This approach helps you explore how you feel about drug use and it strengthens your commitment to maintaining treatment. It is particularly useful in the early stages of recovery.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.

While each person is unique, the typical length for dialectical behavior therapy is six months to a year. You'll attend weekly hour long individual sessions with your therapist, as well as weekly group sessions. Homework between sessions often includes keeping a diary to track your emotions and behaviors. Your therapist uses this diary to guide the focus of each session.

When it is difficult to talk about feelings or challenges, creative arts therapy can provide an outlet to express your emotions and process the issues. A trained therapist will guide you in exploring your struggles through art forms such as dance, music, painting, or journaling.

Staff & Accreditations

Staff

Brian Fisk, MHA

CFO

Ivania Irby

Medical Director

Accreditations

LegitScript has reviewed Anchor Hospital as part of their certification program, and has determined that it meets the LegitScript standards for legality, safety and transparency.

LegitScript verified in

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Building icon

5454 Yorktowne Drive
Atlanta, GA 30349

Fact checked and written by:
Nikki Wisher, BA
Edited by:
Peter Lee, PhD

Rehab in Cities Near Atlanta

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Reviews of Anchor Hospital

2.4/5 (402 reviews)
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Google Reviews

2.4 (402 reviews)
Chelsea Pirkle
2 weeks ago
1

This place traumatized me.. i came out worse then when i went in. Nightmares and anxiety from this place, never leaving the house and rarely talking to people anymore. This was the worst time of my life people in there who had been in prison said it was worse then that. Please DO NOT let anyone take your family here! Don’t let your family voluntarily go here either. Stay away! All of these reviews and more are 100% true! Plus the roaches, and positive COVID cases they do not tell you about so we all ended up with it. Cold showers, men and women on the same hall, tracking devices and being woke up every hour with a flashlight. Only thing to drink is a pitcher of room temp water sitting in the corner with paper cups, where the roaches roam and everyone touches. Mind you most patients are homeless drug addicts and alcoholics placed in for detox. Therefore you have mental health patients mixed in with detox patients and fights constantly break out. Sit in one room from 5am- 9pm with one 30 min nap and trips to the cafeteria where you eat food that has basically been recycled from other days. Your snack is always warm almost expired yogurt and you have to ask to go to the bathroom and have the door unlocked. I was there in the winter time and the heat didn’t work in the common room and they don’t let you have blankets. They give you pills to shut you up and these are medications that are not safe to mix! Not a single ounce of therapy was given! Please remember the name and never ever let your loved one go here!!!!

Response from the owner
Thank you for sharing your concerns with us. We'd appreciate the opportunity to discuss them with you in more detail directly. Should you wish to speak with a representative in more detail, please provide us with your contact information by visiting http://www.anchorhospital.com/contact-us/. Thank you again.
milo
3 weeks ago
1

If you find out your child is going to Anchor Hospital. Do not let them send your child here unless you hate them. I just had the pleasure of being in the Female kids unit (Harbor town) right before turning 18. The only good thing about this place was how the other patients treated me. These were kids that didn’t know where they were even going before getting here. Children wake up Around 6 ain the morning And until hygiene time at 9 pm You sit out in the day room. which is a room with 2 small Couches and the TV. Doesn’t sound that bad besides the multiple insects that will run across the floors. Every single room that a patient was in had mold, On the AC unit on the shower drain and the Shower curtains. There was this girl who was hurting yourself in front of the staff, Pulling out clumps of her hair And no one stopped her for a while And once they did, they yelled at her to stop. threatening to keep her there for more days. This same girl had another breakdown and where she hid herself in a corner and one of the staff members yanked her arm to pull her up. when she started pulling out her hair again, the staff yelled at her that they were going to shave her head so she couldn't anymore. there was other girl who was a one on one, Which means you are watched by a staff member 24/7. These were normally put on Patients that would hurt themselves or others. These patients were not watched, Staff members would constantly leave them to do who knows what, Leading one of the kids to mess up a construction job that was happening in our branch, Getting plaster all over her hands when she should’ve been being watched. My first roommate I had was a 12-year-old girl while i was 17. When I complained to a staff member they said “You’re lucky to have a room at all” I had to get help from a different staff member to set me up in the right one. almost all of the staff members in the harbor town branch picked and choose favorites, Giving out extra snacks and even candy that they would refuse to give to other kids. some kids were allowed to curse others weren’t, If you’re gonna have a cursing rule, don’t pick favorites. when you’re in your room rooms for sleep time I think every 30 or 20 Minutes for the first hour, they come in your room and check on you One night I was woken up, not by a technician, checking on me, but a girl standing in the door Looking down at me in my roommate sleeping. Horrifying. The staff would take Calls on their phones while on the hour, Talking about how bad their job was and the patients. I was lied too by a social worker named Miss Paisley, I have asked her three times that day if she had called my mother because she was supposed to call her on Friday to get my release time. Later when i was crying i asked her again, She lied and told me that she done so, Looked me right in my teary eyes and lied. I wonder how many other kids has she lied to. My mother had to call repeatedly just to get an answer almost calling five times in a span of 30 minutes. What were the staff doing? Flat out ignoring the ringing phone, In front of making it a priority. it was Second on their list First being, of course them talking to their other coworkers. Phone calls would be 10 minutes per a child, But the favorited kids would get up to 20 minutes while other kids had to wait on them to be finished to get lunch. If you were a favorite kid, They would hang up the phone on your parent while you were talking to them. Every single staff here had different favorites and different rules. One might let you use colored pencils for drawing, while the other scolds you for even asking that question. this place was an utter nightmare for me, It made my mental health worse. I know these places “aren’t supposed to be fun” but it only made me scared, scared to tell my parents about how i feel or my therapist , because what if they send me back to anchor hospital?

Dior Nene
4 weeks ago
1

This place was disgusting full of mold in the showers even the AC!! Staff (Nyra B) was the only staff that helped , and listened to all of the patients And big shout out to Jessica The supervisor for helping. The rest of the staff was disrespectful, nurses catching attitudes and refusing to give patients the right medication that they take. There was an autistic girl on the unit staff treated her differently because of her condition, they let other kids bully her and pick on her, every single day. Staff put their hands on kids aggressively. No matter how many report you make to Mr Eugene there will still be no change.

Response from the owner
We greatly value your feedback and appreciate you taking the time to reach out to us. So that we can follow up with you directly, please provide us with your contact information by visiting http://www.anchorhospital.com/contact-us/. Thank you.
Aubrey
4 weeks ago
3

There are only a few good workers here the rest is horrible. Nyra, Emmanuel-o, Gino, and Laura are the best techs there. The best cook there is Don but everyone calls him Pops. Those five people brightened my day every time I saw them. They all need raises. Please the place is understaffed and the staff is overworked.

Response from the owner
Thank you for taking the time to leave us these kind comments. We'd like to learn more about any concerns you may have. At your convenience, please provide us with your contact information by visiting https://anchorhospital.com/contact-us/. We hope to hear from you soon.
Shannon Jones
4 weeks ago
5

I arrived for treat on a Monday, from the moment I walked in, I felt love a support from the staff working the front desk. They were very patient and I was having a very rough day. Once arriving to my unit Light House I met Mr. Emmanuel; at the very least he was wonderful, patient, kind, and compassionate. They offered me food to eat and encouraged me that everything would be okay in spite of everything going on in the outside world. I knew God had sent me to the right place. The food was wonderful, and the rooms were clean. They allow you to go outside and encourage you to interact with the other clients. The therapist that held activities were fun and engaging. The nurses and technicians were very eager to assist with any concerns and they actually listened. I honestly cant say enough about my experience and care there. Lastly, I would like to give a huge thank you to Mr. Emmanuel, RN Robin, and Therapist Raquel. Thank you all for your love and much needed support. May God continue to bless and keep you. Shannon Jones (LIGHT HOUSE UNIT)

Response from the owner
It means the world to us that you took time out of your day to leave us this great feedback. Thank you, and we hope you have a pleasant day.
Freddy Mitchell
1 month ago
1

It’s been over twenty four hours haven’t heard anything about my minor that’s being held there everyone keep having an attitude and hanging up

Response from the owner
Thank you for taking the time to reach out to us. We take your comments very seriously and would like to learn more about your concerns. So that we can better assist you, please provide us with your daughter's full name and location in our facility by visiting http://www.anchorhospital.com/contact-us/. Again, thank you. We hope to hear from you soon.
Jackie Smith
1 month ago
5

I had amazing experience at Anchor Hospital "Safe Harbor Unit" all the doctors and staff are amazing... shout out to Lindsey and Kendra the social workers they are amazing and God sent, I love them and this place... yes its hard sending your child away but trusting God is the key and this place is amazing.. Kendra went above and beyond with my sons case and I am so thankful and grateful for everything.. I truly recommend this place if you come to having to make that choice.. This place changed our lives..

Response from the owner
Thank you for taking the time to share your kind words with us! Compliments such as these are held very dear to our hearts. We’re currently working on a staff recognition campaign and would like to share your kind words with our community. If we may include your anonymous feedback, please fill out the following form by visiting https://ebgw.short.gy/AnchorHospital. Thank you again for sharing your thoughtful comments with us.
Benjamin
1 month ago
5

I want to say a HUGE THANK YOU TO ANCHOR HOSPITAL FOR THEIR RECENT HELP IN MY LIFE!! I would like to recognize Mr. Emanuel for Always going the extra mile and truly caring for his patients!!!

Response from the owner
Thank you for taking the time to give our staff a shout-out! Hearing kind words and sentiments such as these are always so meaningful. We will be sure to forward your positive messages along to our team. Take care, and we hope you are well!
Rebecca Alexander
1 month ago
1

If I could leave a zero I would. The place was disgusting and should fail TJC survey. There were roaches everywhere. The staff would stomp on them and leave them there on the floor and there they would remain for several days until the cleaning staff came through. Beds and rooms were only cleaned once a week. Calm people were mixed in with truly psychotic individuals scaring the ones that were there voluntarily or for incidental issues. The “therapy” consisted of coloring and listening to a social worker talk for an hour or playing games. The only time a physician came by was once a day for 5 minutes. This place serves as a cruel babysitting service to meet the legal requirements of the state and that is all. The only positives in the entire facility were two staff members: Emmanuel and Laura. They treated the patients like humans with an illness versus the rest of the staff who treated them like animal inmates. Do not allow your loved one to be sent here even if they’re the only facility with an open bed. Hold out for a decent place that will actually care for them individually and offer true help and tools for health.

Response from the owner
Thank you for taking the time to leave us this review. We would appreciate the opportunity to work with you directly regarding your review. Could you please visit https://anchorhospital.com/contact-us/ at your earliest convenience and provide us with your contact information? Thank you.
Michael Lamie
1 month ago
1

Parents don't let ur child go to this place my child got there Monday 9/7/25 since she got there Noone has called me form but one time and that was on 9/10/25 at 9:45pm saying her hand has turned blue and her blood pressure was abnormal they are going to send her to the er so I live in Augusta GA 2 and half hours away so I jump in my car and hit the road and when I get there she still hasn't been taken to the er so I ask them if I can take her they tell me I can't because as long as she is there I have no rights to her then they tell me that she would be transferred at 130 am then as I am sitting in the parking lot they call me and say it's will be 3:30 when she gets transferred to the er and the lady tells me they will be taken her to one er and I couldn't follow them or go see her at the er so I came back home to Augusta GA I pull in my driveway at 5:33 am as so as I pull in I get a call saying transport just got there then I found out they didn't even take her to the er they told me they was going to now it's Friday they still haven't called me to tell me what the problem was it's a good thing the er did call me by the way I still haven't give them consent to treat my 12 year old treatment yet

Response from the owner
Thank you for reaching out to us. We would like to take the opportunity to address your concerns with you directly. At your convenience, please provide us with your contact information by visiting http://www.anchorhospital.com/contact-us/ so that we can follow up with you. Thank you again and we hope to hear from you soon.
Aleksi Vasquez
1 month ago
1

Do NOT send your loved ones here. My child was basically ignored for a week. The website says there’s a family session before release but I didn’t have a staff member reach out to me to speak about my child’s treatment until they were set to be released two days later. I tried calling the doctor and never got a call back. My child even had their shoes stolen while they were there. The lack of care and understanding is incredibly concerning and disturbing. In the release packet for my child’s safety plan for avoiding suic*de it says “stay positive”. What a joke. Take your loved ones anywhere else. I am absolutely appalled at the treatment of this facility and I feel like they just added trauma to an already traumatic situation.

Response from the owner
Thank you for bringing your concerns to our attention. We'd like to follow up with you directly so that we can further address them. At your convenience, please provide us with your contact information by visiting http://www.anchorhospital.com/contact-us/. We hope to hear from you soon.
Renata Smith
1 month ago
5

Please don’t believe the bad reviews. I was nervous about sending my loved one here but when she was finally released, she had a diagnosis, a clear solution, and plan with her continuous care. She stated the nurses were attentive, the food was good, the drs on site were extremely helpful as well as. Every time I called the nurses were helpful and understanding. I see a better future for my loved one and I feel great that I got my loved one the best help she can get.

Response from the owner
Your feedback is important to us and we really appreciate you taking the time to share it with us. Thank you for the kind words and we hope you and your loved one are doing well. Take care!
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