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Arms Acres – Carmel Outpatient Clinic

21 Old Rte 6 Carmel, NY 10512
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Arms Acres - Outpatient NY 10512

About Arms Acres – Carmel Outpatient Clinic

Their services are flexible and include telehealth support to optimize convenience. These services include bilingual DMV education and treatment and drug testing/monitoring. This is in addition to their outpatient recovery programs.

Their services are coordinated by licensed behavioral health professionals. These include psychiatrists, addiction counselors, nurses and social workers. This interdisciplinary team works together to deliver individualized care that fosters lasting recovery.

Their recovery approach is rooted in clinically proven practices including medication assisted treatment (MAT). This technique is effective in addressing addiction to opioids, alcohol and stimulants/benzos. It combines FDA approved Suboxone, Vivitrol and methadone with counseling and behavioral therapy to support recovery. These meds curb cravings and minimize withdrawal symptoms. This allows you to participate in counseling and behavioral therapy.

They offer group therapy as well as individual and family counseling. Their group therapy cuts across early recovery skills, relapse prevention and adolescent programming. Therapy groups help you address underlying emotional issues fueling your substance use. You’ll develop solid coping and relapse prevention strategies via essential life skills like anger/stress management, effective communication and building healthy relationships.

Family counseling helps you rebuild trust, mend relationships and improve communication with loved ones. These all promote lasting sobriety.

The best thing about their outpatient treatment is the flexibility. The clinic is open six days a week and offers day, evening and weekend programming. Their services also include psychiatric evaluation and medication management to support clients with co-occurring conditions. They support same-day appointments and walk-ins and can schedule substance use disorder intake assessments within 24 hours.

Aftercare services may involve referral to support groups like AA or NA for ongoing support. They may also connect you to community resources like housing, vocational training and medical care.

Similar Rehab Centers

Latest Reviews

Sindy Gonzalez
1 month ago on Google
5
I gotta say … I went to Arm Acres in early 2000 I was 17 going to 18 years old …. I’m so thankful for them they help me I wish I can see the stuff in my time again and tell them thank you .. Also I was inpatient for 90 day .. I had the choice to go back home or go to another program for longer term .. cause the choice I make in that time in my life went to the other program I can say I’m alive clean for many years now .. I got a beautiful family and I’m am the person I am TODAY 2025 …. 🙌🏼🙏🏽💪🏼💯
Response from the owner4 weeks ago
Thank you for sharing your story. We’re so grateful to know Arms Acres was part of your journey, and so proud of the life you’ve built today. Your strength and recovery are truly inspiring.
Noah Baker
2 months ago on Google
5
Going into inpatient… never been here, trying to go ANYWHERE but a place that has reviews like this… but y’all pray for me please!
D W
3 months ago on Google
4
I cant complain about this place.everywhere you go you will find the wrong doing and the helpful things. Nothing is more important than yourself and your own recovery, keep the focus and ask what are you there for? Special thanks for joe admission, he should be the employee of the year. Thanks medical staff, and case manager Johanna. keep it up.
Response from the owner4 weeks ago
Thank you for sharing your honest experience. You're absolutely right—recovery starts with staying focused on your why. We’re so glad Joe, Johanna, and the rest of our team could support you along the way. Wishing you continued strength and healing! 💪
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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6.4 / 10

Accepted Insurance

Arms Acres – Carmel Outpatient Clinic works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Addiction Treatments

Levels of Care

outpatient iconOutpatient

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

medically-assisted-detox iconMedically Assisted Detox

Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

When you choose drug rehab in New York, you'll participate in a variety of treatments that are designed to help you live a drug-free lifestyle. Common methods of treatment include group, individual, and family counseling, medication management, nutrition, exercise, and management of co-occurring mental health disorders.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Substance rehabs focus on helping individuals recover from substance abuse, including alcohol and drug addiction (both illegal and prescription drugs). They often include the opportunity to engage in both individual as well as group therapy.

Programs

adult-program thumbnail image

Adult Program

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image

Young Adult Program

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Family therapy helps individual members of the family unit navigate the complexities of addiction. Therapists provide you with the tools you need to improve communication skills and conflict resolution. When families work together, they can support their loved one's recovery and help to restore balance and harmony within the household.

Men and women in New York undergoing one on one individual therapy for drug and alcohol addiction treatment will address the unique psychological and emotional aspects that are often associated with addiction triggers. Your therapist helps you build a relapse prevention plan and set achievable goals to improve your mental health and achieve long term sobriety.

Accreditations

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes

Contact Information

Building icon

21 Old Rte 6
Carmel Hamlet, NY 10512

Fact checked and written by:
Chika Uchendu
Edited by:
Peter Lee, PhD

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Reviews of Arms Acres – Carmel Outpatient Clinic

2.88/5 (115 reviews)
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Reviews

1

Horrible. I have never dealt with a more unprofessional staff in my life. They don’t care even slightly about your problems and it’s hard to imagine how these idiots are certified to do anything but take cigarette breaks. Awful. You’d be better off seeking treatmen ... Read More

Reviewed on 12/28/2018
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.9 (114 reviews)
Michele Garofano
1 week ago
1

Already left 1 review. My son had a extra large duffle bag filled bc when he was completed with this program he would be going into a sober house. They sent his things to permanently hospital however 3 things and everything is gone. Winter coat, contacts and rx glasses, all his clothes. Some to DENISE who was so rude and in a hurry to get off the phone with no answers. Please do not go here. You can get written up but instead sent to nearest psych ward for being verbal and assaulted by Carmel police dept.while the test take all your things. This place is horrible treat patients like they are in desperate need of nothing. Have no skills, will give wrong dosages of meds. Please look into another facility.

Michele Garofano
1 week ago
1

My son was here before. However this time he was there 10 days. Every time he called he sounded great, working out, conversation was great. Then I get this call from my son. He's at the psych hospital. Someone in there on methadone kept asking my son. You ok you ok etc and on to the best person. My son got annoyed as any one would and next thing this woman told him in writing you up. Writing you up????, yes that consist of calling the Carmel police department who my son did not want to go with a they held him by his shirt coming him, scraped his face on the rug and now sitting at some hospital. If this is how arms acres treat people and especially the cops. Which didn't surprise me. I feel they are all Prima Donna's . Arm acres wouldn't really to me. Tho the last time he was there and left in his own free will, they didn't mind calling me to see why???? Ok this is hippa? I suggest you take photos of your self prior to going. A notebook to document the entire staff that cares about their pay and not the patient. Maybe have an attorney on standby. They lie and manipulate situations as best they can with Noone knowing. Good luck

Steve Roth
2 weeks ago
1

This place is terrible don't go there if you vauw your life ,medicatnion without proper follow up is dangerous combination my son almost died after being discharged in a serious accident wile taking their medications without any meaningful followup on his situation . You basically on your own . I was told by attorney that it's a " medicaid mill with a terrible reputation ". If you want to stop drinking ,go to alchohl anonymous that program works and is far less dangerous . And they have good followup and real help . Arms acreas is not the place it once ws years ago.

Boss Money
3 weeks ago
5

Sindy Gonzalez
1 month ago
5

I gotta say … I went to Arm Acres in early 2000 I was 17 going to 18 years old …. I’m so thankful for them they help me I wish I can see the stuff in my time again and tell them thank you .. Also I was inpatient for 90 day .. I had the choice to go back home or go to another program for longer term .. cause the choice I make in that time in my life went to the other program I can say I’m alive clean for many years now .. I got a beautiful family and I’m am the person I am TODAY 2025 …. 🙌🏼🙏🏽💪🏼💯

Response from the owner
Thank you for sharing your story. We’re so grateful to know Arms Acres was part of your journey, and so proud of the life you’ve built today. Your strength and recovery are truly inspiring.
Noah Baker
2 months ago
5

Going into inpatient… never been here, trying to go ANYWHERE but a place that has reviews like this… but y’all pray for me please!

D W
3 months ago
4

I cant complain about this place.everywhere you go you will find the wrong doing and the helpful things. Nothing is more important than yourself and your own recovery, keep the focus and ask what are you there for? Special thanks for joe admission, he should be the employee of the year. Thanks medical staff, and case manager Johanna. keep it up.

Response from the owner
Thank you for sharing your honest experience. You're absolutely right—recovery starts with staying focused on your why. We’re so glad Joe, Johanna, and the rest of our team could support you along the way. Wishing you continued strength and healing! 💪
keith Marzan
4 months ago
4

Response from the owner
Keith, Thank you so much for taking the time to leave us a review. We appreciate you!
Hello Cat
4 months ago
4

Place is OK. They need to hire more staff and pay them more. Was trying to talk to one of the counselor and they get have like 10 different people trying to talk to them all at once. If you looking for a place to get away from the city and just to heal your body this place is good to go. Don't expect any one on one sessions. Clients loose it all the time and I have also. Good luck.

Response from the owner
Thank you for sharing your honest feedback. We truly appreciate you taking the time to reflect on your experience. While we’re glad to hear that you found value in the peaceful setting and time to focus on healing, we also recognize the concerns you’ve raised.

Your comments about staffing and access to one-on-one support are important to us. We are continually working to improve our services, and feedback like yours helps guide that growth. Our goal is to provide a safe and supportive space where each individual feels heard, respected, and cared for.
David Hutts
5 months ago
5

Travis Wolf is such a great guy! He is quick with his responses and always has the best attitude! He is always willing to help!!

Response from the owner
Thank you so much for your kind words! We're so proud to have Travis on our team—his responsiveness, positive attitude, and genuine willingness to help truly make a difference every day. We're lucky to have him, and we're grateful for your continued support!
Lourdes Cartagena
5 months ago
5

Staff I have spoken with have always been pleasant, professional, and very helpful..

Response from the owner
We're so glad to hear that our team has made a positive impression. Pleasant, professional, and helpful is exactly what we strive for every day. We truly appreciate your support!
Frances A Zoleta
5 months ago
5

Specifically, about T, his helpfulness goes beyond expectations. He takes the time to understand what is needed and responds with urgency and care.

Response from the owner
Thank you for recognizing the level of care and attentiveness we aim to provide. Going above and beyond isn’t just our goal—it’s our standard. We're so glad to hear you felt supported and that your needs were met with urgency and compassion.
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