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Ashtabula County Medical Center – Behavioral Health

2420 Lake Avenue Ashtabula, OH 44004
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Ashtabula County Medical Center OH 44004

About Ashtabula County Medical Center – Behavioral Health

Ashtabula County Medical Center – Behavioral Health provides a person-centered and clinical approach to handling mental health challenges. Their programs include inpatient and outpatient treatment.

Inpatient Treatment
The inpatient program is a highly structured environment that provides 24/7 supervision. Individuals participate in mental health therapy, medication education, nutritional education, and skills classes. Seniors have a separate track to address their issues.

Outpatient Treatment
The outpatient program is for individuals who would benefit from treatment one time per week. Trauma care, community referrals, and mental health therapy are provided.

Private Insurance
Ashtabula County Medical Center – Behavioral Health accepts most insurance plans, including Aetna, Anthem, Blue Cross Blue Shield, Cigna, Humana, and United Healthcare. Out of network benefits vary, so it’s important to verify benefits with your insurance carrier.

Facility Overview

Bed icon 105
Number of Available Beds

Latest Reviews

Morgan Phillips
1 month ago on Google
1
I would give it a one star if I could. The nurses were wonderful, so caring and helpful for my mom who we found on Saturday so 3 days ago has tumors on her liver and pancreas and has a month or two left to live. The doctor on the other hand, so cold and doesn’t know what the hell she’s doing. First off so extremely cold hearted when telling my mom the news, no emotion, when you’re in this line of work, you need to be kind and emphatic. Told my mom on Saturday morning to stay here and wait till Monday at 7am to get a mri, so waited all those days and then today at 8:30am she comes in and says they don’t do that certain mri here. YOU DIDNT KNOW THAT BEFORE MAKING US WAIT ALL THAT TIME, RACKING UP SO MUCH IN MEDICAL BILLS?? It’s now almost 11 and they will not discharge her because they want her to only go to Hillcrest but she wants to go to Cleveland Clinic where she will get the best care and that’s where a lot of her doctors are at. They are an affiliate of Cleveland Clinic so why can’t she go there?? We don’t need an ambulance or anything either, I’ll drive her myself. Let’s us leave!! On top of that they made her fast since 7pm Sunday night for the mri and even after finding out she can’t get the mri a few hours ago, they still will not let her eat or drink. She’s diabetic and keeps throwing up from being sick to her stomach from not eating or having her medicine, let her eat especially since you aren’t doing the mri. Let her go home!!! The doctor then proceeded to yell at my mom a few minutes ago telling her,”Can you wait” “Can you wait” “Wait” when my mom was asking why she’s not allowed to leave. She then left the room and still we can’t leave. My mom is worried if she just gets up and leaves without the doctor discharging her, that her health insurance won’t help at all with the costs. My mom has a month left to live, let us go to a hospital where the doctors actually know what they are doing.
Response from the owner1 week ago
We are very sorry for the experience you had. Please contact our Ombusdman at 440-997-2262) so that we can learn more information and begin to investigate how things happened the way they did.
International 360
1 month ago on Google
1
I have NEVER had a good exspierience with this goofy hospital, and there billing department is unprofessional and atrocious.
Response from the owner1 week ago
We take our patients' feedback very seriously and are sorry to hear you feel that way about our hospital.
David Saarela Jr.
2 months ago on Google
1
Worst hospital in northeast Ohio. I wouldn't bring my dog here!
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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5.8 / 10

Accepted Insurance

Ashtabula County Medical Center – Behavioral Health works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

inpatient iconInpatient

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

Treatments

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

adult-program thumbnail image

Adult Program

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image

Young Adult Program

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Contact Information

Building icon

2420 Lake Avenue
Ashtabula, OH 44004

Fact checked and written by:
Terri Beth Miller, PhD
Edited by:
Kerry Nenn, BSW

Rehab in Cities Near Ashtabula

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Reviews of Ashtabula County Medical Center – Behavioral Health

2.3/5 (156 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

2.3 (156 reviews)
Morgan Phillips
1 month ago
1

I would give it a one star if I could. The nurses were wonderful, so caring and helpful for my mom who we found on Saturday so 3 days ago has tumors on her liver and pancreas and has a month or two left to live. The doctor on the other hand, so cold and doesn’t know what the hell she’s doing. First off so extremely cold hearted when telling my mom the news, no emotion, when you’re in this line of work, you need to be kind and emphatic. Told my mom on Saturday morning to stay here and wait till Monday at 7am to get a mri, so waited all those days and then today at 8:30am she comes in and says they don’t do that certain mri here. YOU DIDNT KNOW THAT BEFORE MAKING US WAIT ALL THAT TIME, RACKING UP SO MUCH IN MEDICAL BILLS?? It’s now almost 11 and they will not discharge her because they want her to only go to Hillcrest but she wants to go to Cleveland Clinic where she will get the best care and that’s where a lot of her doctors are at. They are an affiliate of Cleveland Clinic so why can’t she go there?? We don’t need an ambulance or anything either, I’ll drive her myself. Let’s us leave!! On top of that they made her fast since 7pm Sunday night for the mri and even after finding out she can’t get the mri a few hours ago, they still will not let her eat or drink. She’s diabetic and keeps throwing up from being sick to her stomach from not eating or having her medicine, let her eat especially since you aren’t doing the mri. Let her go home!!! The doctor then proceeded to yell at my mom a few minutes ago telling her,”Can you wait” “Can you wait” “Wait” when my mom was asking why she’s not allowed to leave. She then left the room and still we can’t leave. My mom is worried if she just gets up and leaves without the doctor discharging her, that her health insurance won’t help at all with the costs. My mom has a month left to live, let us go to a hospital where the doctors actually know what they are doing.

Response from the owner
We are very sorry for the experience you had. Please contact our Ombusdman at 440-997-2262) so that we can learn more information and begin to investigate how things happened the way they did.
Angel Soto Gómez
1 month ago
5

Response from the owner
Thank you for taking time to leave a review. We're glad to know you had a 5-star experience.
International 360
1 month ago
1

I have NEVER had a good exspierience with this goofy hospital, and there billing department is unprofessional and atrocious.

Response from the owner
We take our patients' feedback very seriously and are sorry to hear you feel that way about our hospital.
Victoria Nester
2 months ago
1

Response from the owner
We are sorry to learn that your experience was not positive.
David Saarela Jr.
2 months ago
1

Worst hospital in northeast Ohio. I wouldn't bring my dog here!

michael panzer
3 months ago
1

Come late for all appointments because you won't be seen for at least an hour and if your handicapped plan on walking because there is no parking

Response from the owner
Thank you for sharing your feedback about your long wait time. We do our best to stay on schedule and at the same time give all patients the time and attention they need during their appointment.
SM T
3 months ago
1

Drove an hour to visit a family member in the ICU. I called beforehand to see if my 15 year old was allowed to visit, and I was told yes. We entered the room, literally within a minute the nursing staff came in and told us we had to leave, that minors weren't allowed there. I told them that I had called before hand and they acted like I was lieing, one woman literally rolled her eyes at me. It's stressful enough knowing we are about to lose a family member, but for the staff to be so utterly nasty just made it so much worse. There are signs posted everywhere about "tolerance" and treating the staff there with respect, but they obviously dont practice that in return.

Response from the owner
We are very sorry for your experience. Please contact our Ombudsman office at 440-997-6277 so we can learn more about what happened and provide education to our staff.
Mark
4 months ago
1

Good morning, I drive people to medical appointments to over 25 facilities in the NE Ohio area. Ashtabula County Medical Center is rated one of the lowest patient care and patient services facilities,I believe. Looking at doctors available in the area to parking and computer communications with other facilities and even within their own facility. They are going thru a major build and ad on and up grades in many places thru out the facility. Parking for patients is horrible. Now they are offering free valet parking. I was told to boost patient usage of the facility. Bathroom up grades that are not upgrades for patient well-being. You still have to touch everything,no non touch controls. If you go to Lowes, they have that stuff,Ashtabula County Medical Center is not concerned in patient safety or care in my book . Even rest areas in the State of Ohio have no touch facilities?

Response from the owner
We take feedback very seriously and would like to speak with you directly about your concerns. If you would be so kind to send your contact information to ACMCinfo@acmchealth.org, a member of our team will contact you.
Ronald Santillo
5 months ago
1

Slow slow slow...as if I'm a ghost here...2 hours in and counting...simple toothache...this place is a LAST RESORT

Response from the owner
We are very sorry that your wait time was longer than you felt appropriate.
S T
5 months ago
1

JUDY PARKER
5 months ago
1

No experience from me. My whole family literally hates this hospital and refuse to go there. This is not because of any single incident but YEARS of experience. Wonderful renovations, should have just torn it down.

Response from the owner
We are saddened to know you feel this way about ARMC.
Kiyoko Norris
5 months ago
1

Don't take your children No matter how compliant, nice, reasonable and following doctors order, they will still call CPS on you. Unfair harassment

Response from the owner
We are very sorry for your experience.
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