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Aurora Family Services

3200 West Highland Boulevard Milwaukee, WI 53208
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Aurora Family Services WI 53208

About Aurora Family Services

Aurora Family Services, located in Milwaukee, Wisconsin is a private alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including co-occurring mental health disorders. They offer flexible outpatient addiction therapy allowing patients to live at home while receiving regular treatment.

Specialty rehab programs at Aurora Family Services include age-appropriate treatment for teens addressing adolescent-specific issues, age-sensitive addiction treatment considering health and life-stage issues of older adults, and accessible addiction treatment using sign language and adapted communication methods.

Latest Reviews

Jazmin Binns
6 years ago on Google
1
I would not recommend for long-term comprehensive treatment.
Glenn McGrew II (ReveurGAM)
6 years ago on Google
4
With support from the United Way, we've been able to get therapy to heal from all the terrible things that happened to us. We're very grateful! It's not ideal as the quality varies, but graduate students are supervised and it's possible to switch therapists.
Reviewed on 02/25/2019
5
Aurora Family Service provides the most comprehensive service they can. I'm always surprised by the level of dedication and kindness shown to us. I feel like my therapist really considers my feelings and listens to me. I have progressed a lot during my time here and am very thankful.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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6 / 10

Location

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

Treatments

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

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Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
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Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Staff

Eugene A. Woods

CEO

Bobbie Byrne, MD, MBA

EVP & CIO

Brad Clark

EVP & CFO

Kinneil Coltman, DHA

EVP, Chief Community & Social Impact Officer

Brett J. Denton

EVP & Chief Legal Officer

Nakesha Lopez, MBA

EVP, Chief People & Culture Officer

Carol A. Lovin, MHSA, MN

EVP, Chief of Staff & Chief Integration Officer

Betty Jo Rocchio, DNP, RN, CRNA, CENP, EBP-C

EVP, Chief Nurse Executive

Contact Information

Phone icon (414) 342-4560
Building icon

3200 West Highland Boulevard
Milwaukee, WI 53208

Rehab in Cities Near Milwaukee

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Reviews of Aurora Family Services

3.71/5 (7 reviews)
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Reviews

5

Aurora Family Service provides the most comprehensive service they can. I'm always surprised by the level of dedication and kindness shown to us. I feel like my therapist really considers my feelings and listens to me. I have progressed a lot during my time here and am very ... Read More

Reviewed on 2/25/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

3.5 (6 reviews)
Jazmin Binns
6 years ago
1

I would not recommend for long-term comprehensive treatment.

Glenn McGrew II (ReveurGAM)
6 years ago
4

With support from the United Way, we've been able to get therapy to heal from all the terrible things that happened to us. We're very grateful! It's not ideal as the quality varies, but graduate students are supervised and it's possible to switch therapists.

JaMiah Myers
7 years ago
5

They have a strict no show policy but thats to be expected. Currently going for relationship counseling and I live the service were receiving.

Alan Engle
8 years ago
1

I have been dismissed from this health care facility for missing a few appointments. When I called and said that I was very ill at the time and suffered from crohn's and depression, they denied my chance of appealling dissmissle. It was after talking to Chris Sweden that I was swept under the carpet. He asked me a ton of questions as if I had commited a crime. I have been going to this doctor for many years now and she, (Dr. Bamrollia) has all my records. It took me years to find a doctor I finally liked, and now I have to start all over again. This is discrimination pure and simple. I am on disability and so only have medicare. So I was not deemed worthy of a second chance. I told Chris all of this and the only reason he denied my appeal was simply because I wasn't the kind of patient they care about because I don't fit their model of someone with the right kind of insurance, and suffer from depression. I warn everyone, don't get too cozy with this facility, because anytime they want, they can throw you out like trash. There is no other reason I was not given a second chance except for the fact that I did not fit the mold of a rich patient with excellent insurance.

Trae Bee
8 years ago
5

Erica Siegrist
9 years ago
5

Overall Experience
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