Baptist threw me in this place for 48 hours for swearing at a doctor. Equivalent to a jail except you get treated better in jail probably.
About Crossbridge Behavioral Health
Baptist Medical Center South – Crossbridge Behavioral Health is an outpatient mental health center located in Montgomery, Alabama. Psychiatrists, counselors, nurses, and support staff are a part of the medical team that provides treatment here. This facility offers inpatient and outpatient addiction treatment and mental health care. Specialized programming exists for adolescents aged 12 to 18 and adults aged 19 to 54.
Crossbridge treatment programs are individualized and provide sensitive compassionate services, which is quite unique. Both the inpatient program and intensive outpatient programs include medication management and family education. You can expect to engage in group therapy and music therapy. The intensive outpatient program consists of three days of treatment per week for three hours at a time.
One thing that stands out to me is that Crossbridge offers treatment for all mental health issues including psychiatric disorders and substance use disorders.
Former patients of Crossbridge say that they felt rushed through group therapy sessions. They also mentioned they were given the wrong types of medications and did not feel the staff was nice. Other former clients mentioned that they had efficient treatment, but the place wasn’t the best.
Facility Overview
60 Number of Available Beds
Latest Reviews
U myself got sent to crossbridge for s/h and I hurt myself in the hospital and the nurse was SO rude she was like so why did you do that did you just feel like it? And then I told her why and she said so how does that effect you also the beds straight cardboard showers have no water pressure food disgusting and the ONLY doctor that was nice was Mrs Sandy
This place is a straight up living hell!! I was there for 4 days, and was told it would only be a 24-48 hour hold. When I first got there, the nurses downstairs tried to "jump me" they did not let me say bye to my parents. Then they took my upstairs into this room, with no windows and locked the door, left me there for 15 minutes alone. Then came back and made me sign a bunch of paperwork, that they would not let me even read or see. Then when they tried to take my pants off to search me, it felt like that violated me. They lie to you all the time! You can only use the phone for an hour in the morning, 9-10 then again from 530-830. To be so isolated from anyone you know or love is bad! They are racist, they refuse to give you your meds that your own doc prescribes. You only see the "doc" via face-time for 2-3 mins a day.The techs are always on their phones, and do not care about you at all! They skipped our hygiene for a whole day. They give you meds that you don't know what they are, and when you ask they wont tell you any information on that drug. And if you refuse to take the meds they wont let you go home. They refused to check my vitals when I asked and I suffer from Tachycardia and my heart rate was way high but they did nothing about it. I also have a bunch of food allergies which they ignored, so for 4 days I had nothing to eat. They refused to give me a juice to help raise my low blood sugar. They snap at you anytime you ask for something. They tell you nobody cares bout you. They only let you have visitors twice a week for one hour each day. If you ask to see the clergy they refuse and say he's busy. I also witnessed them being rude, and cutting down the special needs patients. They ignore phone called from family members, and NEVER call them back! The techs and nurses talk about the patients like we cant hear them. Over all this place is sick, criminal, and evil!!! NEVER GO THERE OR SEND YOUR FAMILY!!!! If I could give 0 stars I would!!!!
The facility is absolutely filthy. Staff are negligent and very abusive toward clients. Loved ones that are concerned are treated with disrespect and hostility. The facility needs to be investigated and reported for negligence and abusive behavior by staff.
Rehab Score
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5.8 / 10
Other Forms of Payment
Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.
Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.
Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.
Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.
Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.
Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.
Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.
Addiction Treatments
Levels of Care
Outpatient Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
Inpatient Inpatient rehab is designed primarily for clients exiting detox, people in early recovery, and those at an elevated risk of relapse. Participants reside at the rehab facility until they complete their treatment program. This allows them to focus solely on their recovery, away from outside distractions, stressors, and addiction triggers. Inpatient drug rehab typically involves extensive addiction counseling, recovery-focused life skills training, and complementary therapies.
Intensive Outpatient Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.
Partial Hospitalization Program A partial hospitalization program (PHP) is a short-term form of intensive rehab, usually for those with acute symptoms that are hard to manage but don’t require 24-hour care. PHPs have structured programming (i.e. individual and/or group therapy), and usually meet 3-5 days a week for around 6 hours (i.e. 9am-3m). Some PHPs are residential (patients sleep on site) and some are not, so patients sleep at home. PHPs can last from 1-6 months, and some offer transportation and meals.
Medically Assisted Detox Medically assisted detox is often the first step of addiction treatment. At the medical detox level of care, you are weaning your body off drugs and/or alcohol under the care of licensed medical professionals who constantly monitor your health and treat any potential withdrawal symptoms, sometimes with the aid of medication (like Suboxone or Vivitrol).
Treatments
Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.
Programs
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).
Clinical Services
The goal of cognitive behavioral therapy in Alabama is to lessen the symptoms of certain mental health conditions, including substance abuse and co occurring mental health disorders. It is known as one of the most effective means of treatment for these conditions.
Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.
In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.
Life skills are an essential part of addiction recovery. These skills help you succeed in day to day life and live independently. They fall into three main categories: interpersonal skills, thinking skills, and self awareness. Treatment involves developing these skills for a successful recovery.
Recreational therapy in Alabama integrates sports, art, and outdoor adventures into drug and alcohol addiction treatment. This promotes physical, mental, and emotional health alongside improving social skills, offering a holistic approach to sobriety. Recreational therapy can help you rebuild your life within a supportive and engaging environment.
Contact Information
(334) 286-3116 
4385 Narrow Lane Road
Montgomery, AL 36116
Get Help Now - 334-316-9774
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Fact checked and written by:
Kelly Junco, CPC, CPRC, BA, BS
Edited by:
Anna Spooner
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