A gem of a clinic. I am truly satisfied with the attention and care I have received so far. A program that is excellent and tailored for each patient.
About Brookside Community Health Center
Brookside Community Health Center is an outpatient treatment center for addiction and behavioral health in Jamaica Plain, Massachusetts. It’s a helpful and accessible resource for adults and children including adolescents throughout the Boston area. This treatment center is part of the Brigham and Women’s healthcare network.
For people who are dealing with alcohol or drug addiction at any age this community center has personalized therapy and treatment options. The staff includes addiction specialists and behavioral health experts like psychiatrists and counselors so they can help with not only addiction but other mental and behavioral health issues.
Based on clients’ feedback this clinic does suffer from an issue that’s common in community centers which is not having enough staff to take care of their patient load. This particularly an issue when it comes to scheduling and wait times but clients do say that the providers here are excellent and really care.
They also have some free services for mothers and their newborns. There’s free food and nutrition programs, referrals to social services, and even passes to local museums and cultural centers and farmer’s markets.
What really strikes me most about this rehab though is how much effort they’ve put into bringing addiction care to everyone. Accessibility is a top priority here and you can get treatment regardless of your ability to pay. The staff is also fluent in English and Spanish and the Brigham and Women’s translation service can translate into any other language for you too.
Latest Reviews
Everyone who works here is so friendly and thoughtful. The staff went above and beyond with my care. The midwife team is especially amazing. I was so taken care of throughout my pregnancy, and so grateful I ended up at Brookside.
They refused medical care to my 14-month-old baby. I scheduled an emergency appointment because my baby was vomiting, had a high fever, and an ear infection. When I booked the appointment, I informed the receptionist that I might arrive late since I was picking up my baby from daycare. She assured me they would help and scheduled the visit. However, when I arrived just as I had warned them, I was told they would not see us. This happened at 3 PM, even though they didn t close until 5 PM. It s disgraceful that medical professionals would turn away a sick baby despite knowing the circumstances. Absolutely unacceptable.
They denied medical attention to a 14 months old baby. I scheduled an appointment due to an emergency, my baby was vomiting, high fever and with ear infection. The receptionist told me they was going to help me and booked the appointment for me, and then when I arrived as I was late they just told me we are not going to attend me. They closed at 5pm that happened at 3pm. Shame on them. How can a medical professional without ethics denied medical attention to a baby.
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6.3 / 10
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Other Forms of Payment
Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.
Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.
Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.
Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.
Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.
Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.
Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.
Addiction Treatments
Levels of Care
Outpatient Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
Medically Assisted Detox Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.
Treatments
The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.
Addiction is a highly complex problem, and drug rehab in Massachusetts is often necessary to address it. These programs treat physical, mental, and relational issues that are involved. Treatment empowers individuals to manage these issues without the use of drugs.
Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.
Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.
Substance rehabs focus on helping individuals recover from substance abuse, including alcohol and drug addiction (both illegal and prescription drugs). They often include the opportunity to engage in both individual as well as group therapy.
Programs
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
Clinical Services
Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.
Staff
Margaret (Mimi) Jolliffe, FNP, MPH
Executive Director
Awilda Lalande
Administrative Director, Operations & Patient Support Services
Cynthia So-Armah, MD, MPH
Medical Director
Margaret (Meg) Cole, MBA, BSN, RN
Nurse Director
Contact Information
(617) 522-4700 
3297 Washington street
Boston MA, 02130
Get Help Now - 617-862-0388
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Fact checked and written by:
Nikki Wisher, BA
Edited by:
Peter Lee, PhD
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