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Carolina House Eating Disorder Treatment Center

176 Lassiter Homestead Road Durham, NC 27713
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Carolina House Eating Disorder Treatment Center NC 27713

About Carolina House Eating Disorder Treatment Center

Carolina House is a behavioral health treatment center in Durham, North Carolina. They’re most well known for their eating disorder treatment, but they have mental health treatment, too, including drug and alcohol addiction care.

The addiction recovery and mental health program here is a residential rehab. They work with clients ages 18 and older. The program is gender inclusive, so they welcome clients of all gender identities.

A typical program here is about three to five weeks but yours can vary based on what you need and based on your progress. Your program will be personalized to you, but it will be an integrated and holistic treatment program. They’ll provide psychiatric care along with yoga and therapy and other techniques for overall healing and recovery. You’ll have a structured schedule from day to day with individual therapy and group therapy as well as therapeutic activities and mindfulness sessions.

By the time you finish your program, you’ll also have a customized aftercare and relapse prevention plan to make sure you have the ongoing support you need.

One thing that especially stood out to me about this treatment center is that they emphasize that they’re LGBTQ+ inclusive. If you’re part of the LGBTQ+ community this treatment center will respect your identity and give you a safe and respectful place to treat your addiction.

Client reviews for this treatment center are very polarized. Some clients say that it was an excellent experience that made a powerful difference in their recovery, while others say that they didn’t get the number of therapy sessions they were promised. They do note that this seems to be because of staffing issues, so your experience may depend on how well staff the treatment center is during your stay.

Latest Reviews

Hannah Roche
2 months ago on Google
4
Carolina House saved my life. I am forever grateful for my amazing therapist, Marisa, and dietician, Sarah, who worked extremely hard to help me reach my goals. CH was flexible with my needs and made me feel safe and comfortable. With any treatment center, there were flaws. You have to be motivated and willing to do the work independently as at times the supervision is limited. I was exposed to many new foods that I previously would have never tried! Shout out to Kenly for all the variety. 1:1 Exposures, restaurant outings, and weekend outings made you feel more normal in a stressful situation. The BHA s were always there when needed, even in the middle of the night. Nursing never made me feel like a burden or uncomfortable when talking about health concerns. The homelike setting made it easier to carry over skills when I was discharged. Be brave and do the next right thing.
Response from the owner1 month ago
Thank you for posting this! We truly appreciate every opportunity to read feedback from those who take the time to share their thoughts with us.
Tori Lilly
3 months ago on Google
5
This facility saved my life. I don't have enough good words to say about Carolina House. Staff were so great. I had a wonderful therapist (Anna) and a great dietitian (Emma). I was challenged in ways I didn't realized I need to be challenged in. I left in such a good place in my recovery thanks to Carolina House. There are definitely problems with the facility but there is no perfect facility. There might be some problems but the good outweighs the bad. You do need to be in a place where you want recovery as this program is meant for those with self-accountability.
Response from the owner2 months ago
Thank you! We can t overstate how valued your feedback is. It means so much that you d take a moment to let us know your thoughts. We really appreciate it!
Makayla Medlin
3 months ago on Google
5
We had a great and amazing server Anthony , Justin the manager amazing really nice guy great atmosphere also shout out to bud very friendly people great conversations
Response from the owner2 months ago
We re so grateful that you shared your thoughts with us. Your time is valuable, and it means so much that you took a moment out of your day to leave your feedback. Thank you!
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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7.4 / 10

Location

Accepted Insurance

Carolina House Eating Disorder Treatment Center works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Clients who are exiting detox or stepping down from intensive inpatient care typically transition directly into outpatient treatment. Outpatient programs are designed to allow clients to either re-enter or remain in their communities while receiving robust, personalized care. Many facilities offer evening, night, or weekend services to accommodate clients' home and work schedules. The most common outpatient treatment modalities include psychotherapy, recovery-focused life skills training, and medication assisted treatment (MAT).
inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Carolina House provides 24-hour nursing care for all clients, and employs a contracted medical doctor, a psychiatrist, and a registered dietician, all of whom are skilled in the treatment of eating disorders.
intensive-outpatient iconIntensive Outpatient
Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.
partial-hospitalization iconPartial Hospitalization Program
Often used as a "step-down" option after you've completed a residential or inpatient program, the partial hospitalization program (PHP) typically involves a minimum of 20 hours of treatment per week for approximately 90 days. Programs offer structured programming that includes relapse prevention, medication management, and behavioral therapy services. Insurance coverage for PHP treatment varies among insurance providers.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
lgbtq-program thumbnail image
LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.

Clinical Services

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members. Clients typically participate in an average of six group therapy sessions each weekday, four group sessions on Saturdays, and two group sessions on Sundays.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

During couples therapy in North Carolina, a psychologist helps you and your partner resolve problems that are occurring in your relationship. This licensed therapist uses talk therapy to help you both work through challenges together. The process involves learning new skills to better handle conflict and life issues.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation. Family therapy sessions are offered on a weekly basis with a Licensed Marriage and Family Therapist, meeting for an average of 45 to 60 minutes for each session.

During nutrition therapy in North Carolina, you'll work with a nutritionist to develop a dietary plan. Medical professionals will provide input based on your health needs. You'll learn to create goals for nutrition and develop the skills you need to meet them.

Creativity is inherently healing, and can help those in recovery express thoughts or feelings they might not otherwise be able to. Creative arts therapy can include music, poetry/writing, painting, sculpting, dance, theater, sandplay, and more. Unlike traditional art, the final product matters far less than the experience of creation and expression itself.

Amenities

  • home-setting iconResidential Setting
  • private iconPrivate Setting

Staff & Accreditations

Staff

Jessica Hendricks

CEO

Connie Church

Business Development Representative

Tonya Foreman, MD

Psychiatrist

Mark Kooser

Clinical Director

Accreditations

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes
Accreditation Number: 294657

Contact Information

Phone icon (866) 959-8331
Building icon

176 Lassiter Homestead Road
Durham NC, 27713

Fact checked and written by:
Nikki Wisher, BA
Edited by:
Peter Lee, PhD

Rehab in Cities Near Durham

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Reviews of Carolina House Eating Disorder Treatment Center

2.94/5 (77 reviews)
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Reviews

1

I had a horrible experience during my stay. I never felt that the majority of the staff cared at all and the administration didn’t care at all. I put my life on hold to go inpatient and I regret it every day.

Reviewed on 6/7/2019
1

Having been to other inpatient facilities, I was very disappointed by Carolina House's program. Disorganized. Untrained and unequipped staff. House needs major repairs. Ineffective groups. Recently under went a change in clinical directors so the program is in disarray. Two ... Read More

Reviewed on 11/16/2018
2.5

My daughter had this issue with anorexia, and we sent her to Carolina House because a friend recommended us to sent her to this place. She stayed mostly like one month and a half when she returned, and she said the staff didn't care about them, they mostly pass the time doin ... Read More

Reviewed on 9/4/2018
Overall Experience
Date Submitted
Reviewer

Google Reviews

Tara Nelson Mullis
6 days ago
1

This is a place designed specifically to anorexia and bulimia any other forms of eating disorders will not benefit from this program as they will force food onto you. For my binge eating this was not helpful. They did not let me know before going in the bathrooms will always be looked and this was an issue with my anatomy. The staff here is not on the same page, and treated me as if I was a mentally ill patient who is always lying without checking the chart for verification. The groups often get cancelled or are not very helpful for anything other than trying to fix anorexia and bulimia. Some of the staff’s attitude is not the right vibe for healing. Especially one of the cooks. I gave two stars because the clients here helped me through a lot of difficult emotions about being here. I wish I had better insight before going in on what to expect. This place made me afraid to ever seek mental health treatment because I did not like the way I was treated like a prisoner. I went in with a very open mind, it was not at all what I was hoping to be. My advice is do your research before coming here or any other mental health treatment. Outside resources are sometimes the best option.

Response from the ownerInvalid relative date format:
Your feedback is greatly appreciated, though it is troubling to read. As a treatment center that has a goal of providing nothing short of clinically excellent care, we would be extremely grateful if you would give us a chance to gather more information. Please contact us directly by emailing FeedBack@carolinaeatingdisorders.com. Thank you.
Hannah Roche
3 months ago
4

Carolina House saved my life. I am forever grateful for my amazing therapist, Marisa, and dietician, Sarah, who worked extremely hard to help me reach my goals. CH was flexible with my needs and made me feel safe and comfortable. With any treatment center, there were flaws. You have to be motivated and willing to do the work independently as at times the supervision is limited. I was exposed to many new foods that I previously would have never tried! Shout out to Kenly for all the variety. 1:1 Exposures, restaurant outings, and weekend outings made you feel more “normal” in a stressful situation. The BHA’s were always there when needed, even in the middle of the night. Nursing never made me feel like a burden or uncomfortable when talking about health concerns. The homelike setting made it easier to carry over skills when I was discharged. Be brave and do the next right thing.

Response from the ownerInvalid relative date format:
Thank you for posting this! We truly appreciate every opportunity to read feedback from those who take the time to share their thoughts with us. <br>
Tori Lilly
3 months ago
5

This facility saved my life. I don't have enough good words to say about Carolina House. Staff were so great. I had a wonderful therapist (Anna) and a great dietitian (Emma). I was challenged in ways I didn't realized I need to be challenged in. I left in such a good place in my recovery thanks to Carolina House. There are definitely problems with the facility but there is no perfect facility. There might be some problems but the good outweighs the bad. You do need to be in a place where you want recovery as this program is meant for those with self-accountability.

Response from the ownerInvalid relative date format:
Thank you! We can’t overstate how valued your feedback is. It means so much that you’d take a moment to let us know your thoughts. We really appreciate it! <br>
Jenae Nicole
3 months ago
5

Makayla Medlin
3 months ago
5

We had a great and amazing server Anthony , Justin the manager amazing really nice guy great atmosphere also shout out to bud very friendly people great conversations

Response from the ownerInvalid relative date format:
We’re so grateful that you shared your thoughts with us. Your time is valuable, and it means so much that you took a moment out of your day to leave your feedback. Thank you! <br>
Jaelyn Qualkenbush
3 months ago
1

I feel the only ed they treat is Anorexia. They did not allow me to exercise and had me eating way too much. I needed a better diet with decreased amounts for my health due to my binge eating and they wouldn’t give me what I needed. The only reason I gave them one star is because I enjoyed my therapists help.

Response from the ownerInvalid relative date format:
Getting this feedback is very concerning, but we are grateful that you were willing to share. Having additional information would be incredibly helpful, and we ask that you please contact FeedBack@carolinaeatingdisorders.com so that we can speak directly. Thank you.
Mishayla Hawkins
4 months ago
5

My Saving Grace!!! I attended the Mental Health program and I can truly say the experience I had literally saved my life. I made some great connections with my fellow house mates and for that I will be forever grateful. Dr. Foreman was amazing but ultimately my therapist Anna was the best thing that could have happened to me! I am so thankful that God directed me to discovering this place. Jessica & Mark really made me feel that our needs were important and took time out to listen and make changes. My buddy John kept me laughing … WWJD has a whole new meaning 😂. As an African American woman, I honestly didn’t know what I was to expect. I already knew there wouldn’t be many, if any African American presence and initially had a lot of hesitation about going; However, when I say I felt understood, appreciated and listened too…. I truly mean it! The daily activities & groups opened me to experiences I would have never had. I feel more confident, empowered and I love my self more than ever. Thank You Carolina House 🙏❤️😍

Response from the ownerInvalid relative date format:
We appreciate your willingness to leave this feedback! We are committed to offering premier services that can make a true and lasting difference. <br>
Caroline Chester
6 months ago
1

I was there a while ago and had a terrible experience. They were extremely invalidating and told me my panic attacks were fake and were my way of making friends. There was a week that I was having severe chest pain and they continuouslly dismissed me despite cray vitals and told me everything was fine. I just recieved my records and found out my potassium was critically high at 7.2 during that time they never notified me nor treated it the lab notes said emergent, they redrew and it was still cricial and still did not notify me. I am truly lucky that I am still alive as that level is seriously dangerous, I would not trust this place with your life, your safety, or your recovery.

Response from the ownerInvalid relative date format:
Thank you for taking a moment to review our treatment center, though we are concerned by what we have read. We strive to be a place where ongoing support and clinically excellent care is offered, and we believe that it is important that we gather more information. Please contact us directly by emailing FeedBack@carolinaeatingdisorders.com so that we can discuss your feedback in more detail.
Jennifer Turner
7 months ago
1

It's taken me over a year to wrap my mind around what happened at Carolina House. The psychiatrist is a joke ! My therapist was in over her head and uncertain of how to treat her patients. My ED grew worse during the 5 weeks I was there. Fortunately, I went to another treatment center and recovered fully. Please don't go here. It's poorly ran, understaffed, and not at all a tranquil place to recover.

Response from the ownerInvalid relative date format:
We appreciate you taking time to share this feedback, though we are saddened to receive it. In all that we do, we strive to be a place where hope and healing are found in a comfortable setting that offers safety, security, and ongoing encouragement. We would be grateful to have an opportunity to speak with you directly so that we can gain a better understanding of these concerns. Please reach out to us at FeedBack@carolinaeatingdisorders.com. Thank you.
Jennie Sue Konoski
1 year ago
1

Angela McClure
1 year ago
5

Carolina House helped me so much. After battling alcoholism and bulimia I have maintained 5 years of sobriety March 8th along with no longer purging after eating.

Response from the ownerInvalid relative date format:
Thank you! We can’t overstate how valued your feedback is. It means so much that you’d take a moment to let us know your thoughts. We really appreciate it! <br>
Mary Dunn
1 year ago
1

When working with Carolina House, I was hopeful that it could be a helpful experience for my eating disorder. Instead, I found a business that lied about insurance coverage and did not provide adequate services. I would recommend that anyone considering Carolina House tries to find another option. My top regret about choosing Carolina House involves their business practices. When inquiring, I was told my insurance was in-network, and that they would take care of all insurance needs. When I returned from care, I received notice that it was actually out of network. When I inquired with Carolina House, they told me that they knew that, and that they were working to get it covered. When I asked why I was not told this before, I was told that it was because they work with "mentally ill patients and didn't want to stress people out." Not only is this incredibly ableist and disempowering language, it has been nearly a year and I have yet to be reimbursed, and the issue has yet to be resolved. I never would have agreed to go to Carolina House had I known I would be lied to about finances, and also if I had known that they justified these lies based on my condition. In addition, when I was at Carolina House, I did not receive the services I was supposed to. I received only about an hour of therapy during the week, and group therapy involved an hour of being read to by a therapist. When I went to PHP, no therapist or dietician met with me. Though it was supposed to be "Coordinated Care," it was clear that communication was not happening between treatment providers, and it was only through a lot of personal advocacy and days of waiting that anything could happen. I understand that in environments like these, you are supposed to give up a certain level of control, but giving up that control to people who are so untrustworthy and who are clearly not communicating is a traumatic experience. It is seriously unfortunate that Carolina House operates with such a deplorable lack of care and professionalism because eating disorders are serious and need quality care. I am hopeful, however, that other centers are better and that someone may learn from my experience not to trust Carolina House with their care. As an update: I did reach out several times to try to offer my feedback to them directly (as they asked for in the comment below), and they never responded, which further exemplifies my concerns.

Response from the ownerInvalid relative date format:
Any and all feedback is very important to the work we do, and we sincerely appreciate your willingness to share this with us. That said, we are concerned by what we have read and feel that it is important that we gather more information. If you would be willing to reach out to us directly, please email Feedback@carolinaeatingdisorders.com. Thank you.
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