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Atrium Health Union

600 Hospital Dr Monroe, NC 28112
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Top 10 Rehab In Monroe
Carolinas HealthCare System Union NC 28112

About Atrium Health Union

Carolinas Medical Center Union is now Atrium Health Union. This is an acute care facility with 182 beds in Monroe, North Carolina. The hospital offers numerous medical services including diabetes care, pain management, surgery, neurology, cancer care, and much more. Additionally, the hospital offers behavioral and mental healthcare including treatment for substance use disorder. The hospital accepts many private insurance plans as well as Medicare and Medicaid.

Drug and Alcohol Addiction Treatment in Monroe, North Carolina

Monroe is the county seat of Union County and it was incorporated as a city in 1844. The city is in the Charlotte metro area and is about 30 minutes away from Charlotte.

The addiction treatment programs at the hospital include inpatient medical detox with 24/7 monitoring. The staff ensures you detox safely and comfortably.

They treat multi substance addiction here too as well as addiction to alcohol, heroin, benzodiazepines and more. They offer medication assisted treatment (MAT) to reduce cravings, normalize brain function, and reduce withdrawal symptoms.

After detox, clients typically move to the intensive outpatient program (IOP) when they’re ready. The IOP meets three times per week for 12 weeks. The structured program gives you the tools and education you need to maintain sobriety after the program.

Pain Management Care in Union County

One of the specialized services offered at the hospital is pain management care. Pain is often tied with substance use, and many people end up with a chemical dependency because of long term pain. The pain management program helps you find the right type of treatment to manage your pain in a healthy way.

They can help with conditions like arthritis, back and neck pain and other types of chronic pain like fibromyalgia, cancer pain, migraines and nerve pain. They also work with clients who have sports injuries, occupational injuries or other injuries.

The right type of pain treatment can greatly improve your quality of life. The team at the pain clinic offers many types of treatments like aromatherapy, Botox and other nerve blocks, and plasma therapy. They even offer radiofrequency ablation and other advanced therapies. This is a full service hospital with comprehensive medical services for your healthcare needs.

Facility Overview

Bed icon 157
Number of Available Beds

Latest Reviews

Kim Hansen
3 months ago on Google
5
I had the unfortunate need to be at the ER and everyone at Union went above and beyond. From the moment I walked in and said my doctor told me to go directly to the ER, they took me and most importantly, took me seriously. Very nice people!
Louvenia Threatt
3 months ago on Google
1
I'm literally Hating the Doctors and staff here at cmc union in monroe nc Dr.Boulos, and suezanne the palliative nurse. They killed my sister ,mae Beverly Blakeney she came in the hospital by ems on February 1st just for a Broken hip ,she came through surgery just fine with no complications, then she had a stroke while being in the hospital unattended and not monitored, Dr.Boulos made the Decision Her life wasn't Beneficial anymore him and suezanne the palliative nurse, so wanted to turn her over to Hospice, and Bc I wasn't in agreement they along with a team of other Doctors, just let her lay there and suffer and Die a crucial Death , some of the nurses admitted there were things medically that could have been Done ,what I had to indure from what my sister went through still haunt me she passed away march,15th ,2024 we went in the hospital laughing and talking February 1st, March 15th she was Dead there is a whole lot of Details to this story , I'm still trying to cope with this then ima try my best to sue the shit out this Hospital for what they Did, it's not about the money it's about Justice
Jared Connelly
3 months ago on Google
1
Horrible experience all around. Disorganization and miscommunication amongst the medical staff, and an overall lack of humanity towards patients. The staff is slow to talk about diagnoses but quick to ensure they have your billing information correct so they can strangle every last penny out of ya.
Response from the owner1 month ago
Thank you for bringing this to our attention. We're sorry to hear about your experience and would like to discuss this further to ensure your concerns are addressed. Please call our Customer Care Line at (704) 355-8363 so we can address your concerns. -Atrium Health
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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7.8 / 10

Location

Accepted Insurance

Atrium Health Union works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
intensive-outpatient iconIntensive Outpatient
Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.
partial-hospitalization iconPartial Hospitalization Program
A partial hospitalization program (PHP) is a short-term form of intensive rehab, usually for those with acute symptoms that are hard to manage but don’t require 24-hour care. PHPs have structured programming (i.e. individual and/or group therapy), and usually meet 3-5 days a week for around 6 hours (i.e. 9am-3m). Some PHPs are residential (patients sleep on site) and some are not, so patients sleep at home. PHPs can last from 1-6 months, and some offer transportation and meals.
24-hour icon24-Hour Clinical Care
Individuals in early recovery often require 24-hour clinical care in North Carolina. This supervised care typically includes medications to treat specific withdrawal symptoms, which vary based on the substance abused. For example, staff may provide sleep aids to treat insomnia in patients who are addicted to marijuana. For those overcoming a cocaine use disorder, anti-depressants may be prescribed to manage mood swings. Other medications may also be provided to treat addiction-related health issues.
medically-assisted-detox iconMedically Assisted Detox
Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

There are many types of drug rehab in North Carolina. To receive treatment for addiction, you can choose from many inpatient and outpatient programs. Often, participants start with detox and work through a full continuum of care that continues with ongoing support for long-term recovery.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Amenities

  • home-setting iconResidential Setting
  • private-room iconPrivate Rooms

Staff & Accreditations

Staff

Eugene Woods

President & CEO

Jason Beck

CEO-Columbus Regional Healthcare System

Stacy Nicholson

President, Children’s Service Line & Chair of Pediatrics

Derek Raghavan

President, Levine Cancer Institute

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes
Accreditation Number: 6480

Contact Information

Phone icon (980) 993-3100
Building icon

600 Hospital Dr
Monroe, NC 28112

Fact checked and written by:
Susan Bertram, BA
Edited by:
Nikki Wisher, BA

Rehab in Cities Near Monroe

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Reviews of Atrium Health Union

2.82/5 (101 reviews)
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Reviews

4.5

Went there looking for a complete treatment plan including inpatient and outpatient. The service during the inpatient program was really good but my only complaint is that I would have preferred the program to be longer. And then after the outpatient program I would have lik ... Read More

Reviewed on 9/7/2018
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.8 (100 reviews)
saffie girl
3 weeks ago
1

Would you like to know how to get a bruise the size of your hand? Simply go to this hospital. All it takes is 14 hours. That’s how long I lay there and took shot after shot after shot of blood thinner in the same spot every single time, despite requesting the nurses put it anywhere else. By the time they were done, my arm was so much in pain. It felt like it was on fire. No one listens to you here. I heard them making fun of patients outside of my room; I’m sure another patient got to hear them making fun of me. My original complaint wasn’t even addressed. When they discovered an additional diagnosis, that was all they cared about. The only doctor I actually saw was a guy on a video screen who acted like I was crazy for coming in in the first place. Who actually willingly goes to a hospital? The only person who was nice to me in this entire establishment was the lady from nutrition services. I appreciated that one tiny glimmer of kindness. As for the rest, if it came down to possibly dying and going back to this run-down hospital, I would sit on the couch and take my chances.

Milla Lee
3 weeks ago
5

Had a great birth experience at atrium union, thank you so much women& children team, we were in there three days, they had taking care of me and my kid so well! Always there when me and my kid need them ! Best nurse and doctor at union county! Highly recommended!

Deb Weis
1 month ago
2

My father was brought to Atrium Union after falling due to severe dehydration and low heart rate. Dr. Reddy was his attending and he was excellent. Compassionate and attentive. Cardiologist Dr. Zimmerman was also terrific. Where Atrium falls short is the care from the floor nursing. My sisters and I stayed by his bedside 24/7 because if we didn’t, my father (who had Alzheimer’s dementia) would not have eaten or drank anything. He also would have tried to get up and he was a severe fall risk. The staff would have let him sit in a soiled bed if we weren’t there to ask for help. Every time we went out to the hallway, there were several nurses and assistants just standing around. One nurse, J. , was particularly awful as she would gaslight our family saying, “you asked us not to disturb him” while ignoring his suffering. Always smiling insincerely. There were many bright spots with the staff, Howard, Q, Courtney to name a few. Ones who showed true compassion but the overworked and unmotivated staff left a bad impression on us and we would never recommend this hospital.

simplemente F�tbol
2 months ago
5

Kim Hansen
3 months ago
5

I had the unfortunate need to be at the ER and everyone at Union went above and beyond. From the moment I walked in and said my doctor told me to go directly to the ER, they took me and most importantly, took me seriously. Very nice people!

O T
3 months ago
1

Louvenia Threatt
3 months ago
1

I'm literally Hating the Doctors and staff here at cmc union in monroe nc Dr.Boulos, and suezanne the palliative nurse. They killed my sister ,mae Beverly Blakeney she came in the hospital by ems on February 1st just for a Broken hip ,she came through surgery just fine with no complications, then she had a stroke while being in the hospital unattended and not monitored, Dr.Boulos made the Decision Her life wasn't Beneficial anymore him and suezanne the palliative nurse, so wanted to turn her over to Hospice, and Bc I wasn't in agreement they along with a team of other Doctors, just let her lay there and suffer and Die a crucial Death , some of the nurses admitted there were things medically that could have been Done ,what I had to indure from what my sister went through still haunt me she passed away march,15th ,2024 we went in the hospital laughing and talking February 1st, March 15th she was Dead there is a whole lot of Details to this story , I'm still trying to cope with this then ima try my best to sue the shit out this Hospital for what they Did, it's not about the money it's about Justice

Jared Connelly
3 months ago
1

Horrible experience all around. Disorganization and miscommunication amongst the medical staff, and an overall lack of humanity towards patients. The staff is slow to talk about diagnoses but quick to ensure they have your billing information correct so they can strangle every last penny out of ya.

Response from the ownerInvalid relative date format:
Thank you for bringing this to our attention. We're sorry to hear about your experience and would like to discuss this further to ensure your concerns are addressed. Please call our Customer Care Line at (704) 355-8363 so we can address your concerns. <br>-Atrium Health
Princess Bubbles
3 months ago
5

Very quick and delightful staff. We were in and out in just one and a half hour for ultrasound, blood work, cat scan along with conversations with primary doctor twice.

Love
3 months ago
1

The ER doesn’t even deserve one star. If I could give ZERO I would. To begin, I sat in the ER waiting area for over THREE hours in agonizing pain, and was told “you just have to wait” even though people were coming in after me and being seen. I had chills and shakes. I was seen by triage and blood was taken. When I finally get seen in the back hours later, I get told “we have to take another sample because our machine messed up the samples.” Which okay, I understand. But at that point I had been sitting for hours, and I had become dehydrated. The nurse didn’t care. She tried to forcibly pull blood from my vein even though the IV was clotted. Excruciatingly painful to the point where I was sobbing and shaking. I was told I needed to stop moving so much and relax. This went on for at least 15 minutes. She proceeded to also try and draw from two other places, but couldn’t, because I was dehydrated. Never once did they push fluids through the IV. Just saline to “flush” the vein real quick to try again. After that I’m finally seen and given the CAT scan. I was told “results should be in within 30 minutes.” Nope. An hour and a half passed before anyone came with the results. Great. In the meantime I had to ask for blankets TWICE. Just to have the blankets tossed to my by a doctor. Not even unfolded or draped on me or anything. Bedside manner NONEXISTENT. I’m FINALLY discharged around 11pm. After spending 6 hours in the ER……. but my hell wasn’t over. There was an issue with the Walgreens because I am a Veteran and I’m usually seen at the VA. My benefits couldn’t transfer over. So the next morning, I had to call the ER again to try and get it rectified and sent over. The nurse on the phone was EXTREMELY rude, had a condescending attitude. She refused to help me, and she said “I don’t know what you want me to do, I just have to sit here and hear you cry?” After I was just trying to get it rectified so I could get my medication. I was begging for a resolution and it felt like talking to a wall. There isn’t an OUNCE of empathy at this hospital, at least in the ER department. I would’ve been better off driving over an HOUR to Salisbury to be seen at the VA. Or maybe just dying at that point. They would probably just rather that so they wouldn’t have to do their jobs. -100000/10 ABSOLUTELY DO NOT RECOMMEND.

Denisha Garayua
4 months ago
5

Mandy Seiwert
4 months ago
1

DO NOT BRING YOUR CHILD HERE FOR DENTAL WORK. YOU GO IN THINKING YOUR CHILD GETS 1 CAP AND A COUPLE FILLINGS.... THEY COME OUT 8 SILVER CAPS...... NO COMMUNICATION It literally broke my heart for my child.

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