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Childrens Service Center

335 South Franklin street
Wilkes Barre, PA 18702
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Childrens Service Center PA 18702

About Childrens Service Center

Children’s Service Center of Wyoming Valley provides behavioral health and integrated care serving children, adolescents, adults and families across northeastern and north central Pennsylvania.

Through its Robinson Counseling Center and integrated primary care it offers substance use disorder treatment, Medication Assisted Treatment, mental health services and youth behavioral health programming.

The organization pairs proven care with peer recovery support and primary medicine, meeting individuals and families where they are across every stage of life.

Opioid Use Disorder Treatment

The Wilkes-Barre campus integrates Medication Assisted Treatment, counseling, peer recovery support and medical care in one connected system.

Services span level-of-care assessment, regular outpatient, intensive outpatient therapy plus continuing recovery support.

Treatment draws on cognitive behavioral therapy, motivational interviewing, 12-step facilitation and relapse prevention to address both addiction and any co-occurring mental health conditions.

Certified Recovery Specialists with lived experience provide encouragement and practical recovery strategies alongside clinical care.

Rapid-Response Support

The Community Warm Transfer Program operates 24/7 in Luzerne and Wyoming counties, offering a rapid bridge from substance-related emergencies to ongoing treatment.

The campus also provides a five-day youth Partial Hospitalization Program for ages 4 to 18, combining psychiatric, educational and family services within a trauma-informed, Sanctuary Model environment.

 

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Latest Reviews

Raja bob
1 year ago on Google
5
Thanks for the health fair.
Brandi Grace Deppner
1 year ago on Google
5
There's is no way this place is not 5 star. I am 50 and have lived around the country and never ever received 5 star care from therapy to the case management to the out patient psych clinic. I can tell u first hand from the fiscal department all the way to the top director this place cares about one thing it's clients they do not put money or time over people. This is the only place I've gotten any results since I was 5. If your having a bad comment then u just don't know this place or didn't do your part. It's a two way street they can only offer and give u suggestions and support and stand with u through rough times and I'm alive today because childrens service center didn't give up in me. I am building healthy relationships with my children, my self esteem went from lower then dirt in the carpet to sky high. My drug dependency is at a zero I am sober . My health is at all all time high. I have never had so many people working for myself and at least o0 others I know the way this place does. If u haven't done your part or don't like something u dint have to run and leave a bad comment or stop going they are open and willing to guide u help u stand by u so please it hurts to see this isn't 5 star and I'm putting on the people leaving the reviews I've been going here a long time and do various different programs they have and my life just keeps getting better. Thank u to everyone from every secretary to the rehab to case management for all of your hard work and dedication to all of your clients equally .
Chee- “Nickname” Rex
1 year ago on Google
4
Some ways of communication are outdated like not being able to leave direct voicemails with people, only leaving with office afaik. But they were great help in applying for Medicaid and counseling services. Getting appointment is difficult due to the demand for the current counselors , which is very unfortunate but understandable. Feels like a safe place to be in. I wish that we could communicate with counselors over other means than email
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6.5 / 10

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

With a partial hospitalization program (PHP), you can participate in intensive rehabilitation treatment with the ability to return home at the end of the day. For a weekly minimum of 20 hours, a partial hospitalization program can take place up to 5 days a week for an average of 90 days. During PHP treatment, you can receive relapse prevention strategies, medication management, individual and group therapy, and other behavioral therapy interventions.

A medical detox is the safest way to wean your body off drugs and/or alcohol in an inpatient setting. When detoxing from addictive substances, the physical and psychological side effects of withdrawal can cause mood swings, anxiety, nausea, or flu-like symptoms. In medically assisted detox, a team of medical professionals are on hand 24/7 to help alleviate potential withdrawal symptoms, administer medications to alleviate withdrawal symptoms, and ultimately keep you safe and comfortable throughout this process.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.

Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Motivational interviewing in Pennsylvania gives you the opportunity to share your perspective and explore your ideas and motivation for change. Your therapist will walk you through the four steps of engaging, focusing, evoking, and planning to empower you to make any desired changes in your life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Rehab.com regularly reviews this listing for accuracy but changes may occur between updates. For the most up-to-date information, please contact Childrens Service Center.

Contact Information

Building icon

335 South Franklin street
Wilkes Barre PA, 18702

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Reviews of Childrens Service Center

2.18/5 (56 reviews)
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Google Reviews

2.18 (56 reviews)
Amber Evarts
1 month ago
1

They send my sons stimulante to a doc that is out till monday now my son has to go two days or 3 without it and there was no supervisor to talk to they went home for the day what a crock I think Imma change him to somewhere else

Altr
1 month ago
1

Zero stars. This place really went down the tubes. I can see why providers are leaving and patients are seeking care elsewhere. Good luck getting your forms or medical records, because when they can’t do their job and you try to get what you need they chose to get cheeky, don’t like when you advocate for yourself and hang up the phone. They don’t seem to care when your job is on the line because you’re waiting for documentation for months they can’t provide either. Well, based on their performance half of them should not even have a job. Do not let your initial encounter in first impression scam you into thinking this place Is all that in a bag of chips, They’re not even the crumbs at the bottom of my chip bag. Also Do not recommend deandra Lynbuckler as a provider unless you’re looking for negligence. Shout out to Alice at the front desk though. Give her a raise. CSC, you give all your providers a QR code for patients to do reviews, well here you go you got it!

Tiffany Craze
2 months ago
1

My son is very low on meds and next appointment isnt until end of August. Called to get a refill and the medicine receptionist told me well you'll get them when you get them.

willow
2 months ago
1

would rate 0 stars. do NOT take your child here under any circumstances. when I first started going here when I was younger, one of the bigger fouls they committed was assigning me the wrong medication because they pulled up the wrong name that didn't even sound like mine instead of mine, which made me very violent, and uncontrollable. I wasn't able to see a doctor for another 2 months after that. everything else was fine until I got older, which I was then moved to the adult wing of the building. they do not care about you here, they want to put you on medication and hope you get better, without doing any research or finding conflicts. they had me cut one of my medications cold turkey a few years ago because I was diagnosed with a minor seizure disorder, and it resulted in me almost taking my own life. despite me reaching out to them multiple times, their scheduling would never answer. this is currently the case today as well, they will not answer your calls unless it is convenient for them. they will also sometimes leave you without medicine a few days up to a week before you're next appointment, do not recommend at all. another incident is when bringing up gender identity to one of the male doctors, he proceeded to ask me about my sexual life and what I was doing, and then persisting I will never be what I want to be and I will only be identified by what my genitals are. again, HEAVILY do not recommend.

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